• Phillip Bishop
    Phillip Bishop
  • Jim Chamberlayne
    Jim Chamberlayne
  • Helen Pugh
    Helen Pugh
  • Maggie Midgley
    Maggie Midgley
  • Sarah Benson
    Sarah Benson
  • Tessa Goring
    Tessa Goring
  • Michelle Murphy
    Michelle Murphy
  • Harriet Davies
    Harriet Davies
  • Paul Boden
    Paul Boden
  • Paula Kister
    Paula Kister
  • Paula Hughes
    Paula Hughes
  • Shirley McCoy
    Shirley McCoy
  • Leigh Ireland
    Leigh Ireland
  • Gavin Wallace
    Gavin Wallace
  • Neil Buck
    Neil Buck
  • Jackie Carlton
    Jackie Carlton
  • Peter Chambers
    Peter Chambers
  • Helene Parker-Joel
    Helene Parker-Joel
  • Hilary Menendez
    Hilary Menendez
  • upload your photo
    Sonia Ruskin
  • Vicky Backhouse
    Vicky Backhouse
  • Katie Foot
    Katie Foot
  • Lois Wells
    Lois Wells
  • Ian Perry
    Ian Perry
  • Mary Walsh
    Mary Walsh
Perry Bishop and Chambers have been helping people on the move in Gloucestershire, Oxfordshire and Wiltshire for many years - selling modern and period homes throughout the region's most sought-after Read full description...Perry Bishop and Chambers have been helping people on the move in Gloucestershire, Oxfordshire and Wiltshire for many years - selling modern and period homes throughout the region's most sought-after towns and villages. We also have a dedicated Land and Development department, providing a comprehensive marketing service for single building plots, development sites and buildings for conversion. With branches in Cheltenham, Cirencester, Faringdon, Nailsworth, Stroud and Tetbury, plus an office in London, our clients enjoy extensive marketing across a large geographical region and buyers benefit from a wealth of choice.

If you are looking to sell, find somewhere new or buy a plot of land to build your own dream home, our friendly and knowledgeable team are here to help. Enjoy our seamless property service, driven by integrity, customer service and hard work. Named best agent in both Gloucestershire and Oxfordshire for customer service by allAgents.co.uk
Feb 16,2018
Minithumbup
Jackie Carlton
By: 'Helen'
Feb 16,2018
0 people found
this helpful
Jackie has been extremely patient and helpful in a situation to do with the chain being difficult at the bottom which has been very challenging over the las 10 days of our sale Jackie was instrumental in chasing and ensuring that all people understood the serious implications of the hold up to us and keeping us well informed. Would use Perry Bishop always in any future sales as the whole team was professional and caring right throughout all the viewings and sale. Will definitely recommend Pe...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 14,2018
Minithumbup
Maggie Midgley
By: 'Calpe12'
Feb 14,2018
0 people found
this helpful
As usual great service a great service from Perry Bishop, Maggie was exemplary she kept updated throughout the process. Highly recommended...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: JIm Chamberlayne
Feb 14, 2018
View all comments (1)
Good afternoon Thank you for the comment you left regarding the service you have received from Perry Bishop, and in particular Maggie for the way she looked after you. I do hope the move went smoothly. Many thanks again. Jim Chamberlayne Branch Manager. ...
Feb 13,2018
Minithumbup
Polly Lousada
Paula Hughes
By: 'C&V'
Feb 13,2018
0 people found
this helpful
Paul Boden was very realistic and sensitive to our expectations...after all we were selling a home we had loved living in (bought via Perry Bishop) for 11 years. Once we had agreed to go ahead, things moved quickly, a viewing within days and then an offer from the second viewing. All of this before the photos an details could be released! Paula Hughes then became our contact and guided us through to completion smoothly and seemingly effortlessly. Thank you!! A mention too for Polly, whose che...
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Was this helpful? Yes
Feb 08,2018
Minithumbup
Paula Hughes
Paul Boden
By: 'Helen'
Feb 08,2018
0 people found
this helpful
Paul Boden and Paula Hughes were both really helpful in the recent sale of my house. Both are very approachable, helpful and gave honest advice. Paula in particular dealt with the process of the sale very efficiently. She was always at the end of the phone to help when it was needed....
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Comment on agent fees
Good and Fair Fees.
Was this helpful? Yes
By: Paul Boden
Feb 09, 2018
View all comments (1)
Many thanks Helen for your feedback which is appreciated so much. We are grateful to you for your faith in us. ...
Feb 05,2018
Minithumbup
Shirley McCoy
By: 'David & Michelle'
Feb 05,2018
0 people found
this helpful
Our purchase was as far from standard or easy as it could be (in our experience) however, Shirley and the team at Nailsworth were both patient and helpful throughout the process. There were many occasions we all found ourselves thinking out of the box to overcome seemingly unmovable obstacles but we got there in the end! Thank you all so much, we absolutely love our new home - it was all so very much worth it !! Much gratitude, David and Michelle...
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Comment on agent fees
Purchase only
Was this helpful? Yes
Feb 01,2018
Minithumbup
Peter Chambers
By: 'Professional and Approachable'
Feb 01,2018
0 people found
this helpful
This is the fourth time we have marketed property via Perry Bishop. I think this shows that we are more than happy with their business ethos and the professional way they handle all meetings. Recently we marketed a Commercial Property, this was handled by Peter Chambers and were were delighted with the price achieved....
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Comment on agent fees
Agents fees were negotiated prior to instructing them to act for us. We were happy with the agreed percentage.
Was this helpful? Yes
Jan 31,2018
Minithumbup
Lucy Hill
Michelle Murphy
By: 'L Kister'
Jan 31,2018
0 people found
this helpful
Lucy and Michelle were extremely helpful throughout the sale of our home. Although I wish Lucy was in the office more but Michelle was brilliant at filling in and getting the information we needed back to us....
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Comment on agent fees
I think the agent fee was acceptable.
Was this helpful? Yes
By: Sarah Benson
Jan 31, 2018
View all comments (1)
Many thanks for your five star review which is very much appreciated. Lucy and Michelle work very hard to ensure as smooth a sale as possible so your feedback is very welcome. Best wishes, Sarah Benson, Director ...
Jan 31,2018
Minithumbup
Shirley McCoy
By: 'Heather & Vernon'
Jan 31,2018
0 people found
this helpful
For us terrific service and ongoing comms from the off - realistic pricing and quality viewings - also keeping our final prospect involved - highly recommended as an Agent among agents - warm upbeat faces issues head on with a big smile - a total professional....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
Paula Hughes
Paul Boden
By: 'Angela'
Jan 31,2018
0 people found
this helpful
Communication, communication, communication. Paul listened and understood exactly what we were aiming for from the start. Paula kept us in contact with our buyers and negotiated between us skillfully and sensitively. We appreciate that we were guided through the procedure, which is still as tortuous as it ever was, and never left in doubt over various developments throughout. We have used PB 3 times and have achieved a positive outcome every time....
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Comment on agent fees
Good value.
Was this helpful? Yes
By: Paul Boden
Feb 01, 2018
View all comments (2)
Thank you so much Angela for the kind and helpful feedback. It is really appreciated. ...
Jan 30,2018
Minithumbup
Lucy Hill
By: 'Sandie'
Jan 30,2018
0 people found
this helpful
I have been a recent prospective buyer who, through no fault of my own, had to pull out of the sale some weeks down the line. I was devastated and just relieved that no chain had been involved. Prior to this, Lucy was in regular contact to update on progress and I have appreciated both the time she afforded me to discuss anything at any time, and her approachable and courteous manner throughout. Since then, despite the inconvenience caused, but knowing how heartbroken I have been about not bein...
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Comment on agent fees
Not applicable in my case
Was this helpful? Yes
By: Jim Chamberlayne
Feb 08, 2018
View all comments (1)
Good morning Sandie. Thank you for the comments you have left regarding the service you received from the team and in particular Lucy and the way she looked after you. I am so sorry that you had to withdraw from the purchase; I know how disappointed you were. If there is anything else we can help you with please do not hesitate to contact us. Kind regards Jim Chamberlayne, Branch Manager. ...
Jan 28,2018
Minithumbup
By: 'Liz and John Hayden'
Jan 28,2018
0 people found
this helpful
We have found all our contacts at this office to be extremely pleasant and always helpful. Our numerous viewings were carried out efficiently and the feedback we received was first class. We have received excellent support with issues which have arisen prior to exchange of contract. Many thanks to Gavin, Jackie, Neil, Ruth and Amber....
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Comment on agent fees
We are happy to pay the agreed price, for the considerable amount of work done on our behalf.
Was this helpful? Yes
Jan 27,2018
Minithumbup
Jackie Carlton
Gavin Wallace
By: 'Steve & Jude'
Jan 27,2018
0 people found
this helpful
Very helpful from the beginning with a valuation for the property and the help and assistance they offered. Nothing was too much trouble, always displayed a can do attitude, professional and positive through the whole process. Kept us fully informed at every stage. They were a pleasure to work with....
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Comment on agent fees
Agent fees very competitive.
Was this helpful? Yes
By: Gavin Wallace
Jan 29, 2018
View all comments (1)
Dear Steve and Jude, Thank you so much for your kind words! We were delighted that the sale went through in a timely manor and thank you so much for your kind gifts for the team which were much appreciated! With best wishes Gavin ...
Jan 26,2018
Minithumbup
Emily Hulbert
Maggie Midgley
By: 'Sue & Paul Lane'
Jan 26,2018
0 people found
this helpful
Nothing is too much trouble for Emily, she always has a cheerful and encouraging manner even when the prospects of ever selling the house look bleak. She is apleasure to deal with. Maggie is a brilliant organiser and her calmness is astounding where others panic. She efficiently deals with issues as they arise and keeps everyone informed all along the process, after trying to sell for five years she has almost become part of the family, we will miss her calls....
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Comment on agent fees
Good, and well deserved in this case.
Was this helpful? Yes
Jan 24,2018
Minithumbup
Neil Buck
Jackie Carlton
By: 'Sara'
Jan 24,2018
0 people found
this helpful
Throughout the selling process everyone at Perry Bishop have been extremely helpful. The buyer of our property was a challenge to deal with to which Neil handled brilliantly with a ridiculous amount of patience. I couldn't recommend Perry Bishop highly enough....
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Comment on agent fees
Average Fees for the area
Was this helpful? Yes
Jan 22,2018
Minithumbup
Paula Hughes
Paula Kister
By: 'Harriet P'
Jan 22,2018
0 people found
this helpful
Both Paula's have been brilliantly helpful with our first time buy. From the initial sale and viewings with Paula K who provided just the right amount of guidance without any pressure or pushiness (experienced with other estate agents), Paula H has been extremely helpful, patient and informative and this has made the whole process much less stressful and run smoothly. I would not hesitate to use Perry Bishop and their lovely team in future....
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Was this helpful? Yes
By: Paul Boden
Feb 01, 2018
View all comments (1)
Many thanks Harriet, your comments are very kind. We would love to act for you when its time to move! ...
Jan 19,2018
Minithumbup
Michelle Murphy
By: 'Mrs Barker'
Jan 19,2018
0 people found
this helpful
We used Perry Bishop Chambers to purchase our new home. It was a laborious and painful procedure due to problems with our seller, but Perry Bishop were fantastic all the way - working their socks off to keep our seller sweet (!) and doing all in their power to keep things moving. Hopefully we won't be moving again for a long time, but if we do we will definitely use this company....
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Comment on agent fees
Fees were competitive as far as I know.
Was this helpful? Yes
By: Sarah Benson
Jan 22, 2018
View all comments (1)
Dear Mrs Barker, I am sorry you had a difficult time with your seller but am hugely grateful to you for leaving such a lovely review. It is good to know that our Faringdon team were able to keep things moving for your. We look forward to doing business with you again in the future and thank you for your recommendation. Best wishes, Sarah Benson, Director ...
Jan 17,2018
Minithumbup
Maggie Midgley
Leonie Bradford
By: 'Chandler'
Jan 17,2018
0 people found
this helpful
We purchased our house through Perry Bishop & Chambers and throughout we found the all the staff really friendly and helpful. Maggie delt with our purchase and kept us up to date with the situation throughout, along with Leonie....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Jim Chamberlayne
Jan 22, 2018
View all comments (1)
Good afternoon Mrs Chandler, thank you very much for the feedback you have left about the service you received from my team during your purchase of your new home. I am pleased to hear that Maggie and Leonie looked after you in a friendly and helpful manner and kept you informed through the purchase. I do hope you are settling in to your new home. Many thanks, Jim Chamberlayne, Branch Manager. ...
Jan 16,2018
Minithumbup
Gerry Millington
By: 'D.C.'
Jan 16,2018
0 people found
this helpful
Gerry was unbelievably helpful when I was looking for a property. She really seemed to understand what I wanted and went above and beyond to help me with my quest.It was refreshing to find an Estate Agent that was truthful and explained everything. Anything that she didn't know she quickly found out for me and kept me informed....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Sarah Benson
Jan 16, 2018
View all comments (1)
Thank you for this lovely review. I am delighted that you found our service so helpful and that Gerry was able to make a difference. Kind regards, Sarah Benson, Director ...
Jan 16,2018
Minithumbup
Jackie Carlton
Neil Buck
By: 'CM'
Jan 16,2018
0 people found
this helpful
Jackie and Neil handled the sale of my parents' property. I've was very impressed with the professional and friendly service we received. They found a buyer who made a good offer speedily and then were effective in ensuring things progressed speedily and keeping us informed of progress....
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Comment on agent fees
Fees as I understand it are in line with common practice
Was this helpful? Yes
Jan 15,2018
Minithumbup
Karen Watson
Allison-Jayne Smith
By: 'Lynne'
Jan 15,2018
0 people found
this helpful
Second time of using Perry Bishop and I could not be happier or more impressed with the service offered and received from all the staff I have dealt with. I was kept up to date at all times and received a call at least once a week with a full update of position from both my solicitor, my purchaser and their solicitor. They found my purchaser with the second viewing and it could not have been smoother getting to exchange. Thank you for the excellent and friendly service....
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Comment on agent fees
Given the proactive way they have dealt with the whole transaction, I am fine with the fee which was set and very competitive
Was this helpful? Yes
Jan 08,2018
Minithumbup
Michelle Murphy
Sarah Benson
By: 'Shrivenham'
Jan 08,2018
0 people found
this helpful
Our house sale was a bit of a tricky one with many queries from the buyers and while we were also dealing with a sensitive family situation. Michelle was very kind and professional and helped greatly with all of the to-ing and fro-ing....
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Comment on agent fees
Given our circumstances the fees were reasonable for the time spent.
Was this helpful? Yes
By: Sarah Benson
Jan 08, 2018
View all comments (1)
Thank you for your five star review, and your entrusting us with the sale of your property. I am delighted to read that you found Michelle's help so supportive and professional. Best wishes, Sarah Benson ...
Jan 08,2018
Minithumbup
Michelle Murphy
Tessa Goring
By: 'Katie Mewes'
Jan 08,2018
0 people found
this helpful
Perry Bishop and Chambers made our first Time buying experience a lot less stressful than we though! We'd had some bad experiences with estate agents when looking for our first home but this estate agents showed us that not all estate agents are the same! Michelle was fantastic as keeping us in the loop at all times, reassuring us of things we were unsure of and dealing with every hurdle We came across on the way. Tessa was also brilliant help, especially on the day we collected our keys!...
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Comment on agent fees
Good fees.
Was this helpful? Yes
By: Sarah Benson
Jan 08, 2018
View all comments (1)
Dear Katie - Congratulations on owning your first home and I hope you are now settling in. Thank you for leaving such a positive five star review and I am delighted that we were able to show you that not all agents are the same! Very best wishes, Sarah Benson, Director ...
Jan 08,2018
Minithumbup
By: 'Joshua Wills-Mace'
Jan 08,2018
0 people found
this helpful
I would happily work with this team of estate agents again, from start to finish I was always kept in the loop as developments happened. I have had a very positive experience with everyone i communicated with. Thank you Perry Bishop and Chambers Faringdon....
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Comment on agent fees
Good
Was this helpful? Yes
By: Sarah Benson
Jan 09, 2018
View all comments (1)
Dear Joshua, thank you for your glowing review! We were delighted to work with you and hope to be able to do so again in the future. Very best wishes, Sarah Benson ...
Jan 08,2018
Minithumbup
Sarah Benson
Michelle Murphy
By: 'Former Faringdonian'
Jan 08,2018
0 people found
this helpful
The initial valuation and marketing strategy suggested by Sarah Benson proved to be spot on and resulted in a quick sale above the asking price. Michelle Murphy kept me up to date with the progress of the sale and when I had difficulty finding a property to buy, her colleague organised leaflet drops in my target area. I really couldn't have asked for more and I would definitely recommend the team at the Faringdon office....
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Comment on agent fees
OK
Was this helpful? Yes
Jan 06,2018
Minithumbup
Jackie Carlton
Gavin Wallace
By: 'Jan Finley'
Jan 06,2018
0 people found
this helpful
We were delighted with the quality of the service we received from Perry Bishop and in particular Jackie Carlton who was outstanding throughout the process. She was always available to talk to when I called and always up to speed on the latest status. She consistently chased the other agents in the chain and kept me informed throughout. Despite a chain of 6 and an extremely complicated process, especially in the run up to Christmas, Jackie made the whole experience less stressful. Gavin was als...
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Comment on agent fees
Reasonable and in line with other local agents.
Was this helpful? Yes
By: Gavin Wallace
Jan 11, 2018
View all comments (1)
Dear Jan, Thank you so much for your kind words! Jackie was delighted when exchange happened and we all wish you well in your new home! Best wishes from all the Cheltenham Team. Kind regards Gavin ...
Jan 02,2018
Minithumbup
Paula Hughes
By: '8Rd'
Jan 02,2018
0 people found
this helpful
We were really pleased with the quality of service that Paula provided. She was in regular communications with us and provided feedback from all our viewings. Our house ultimately sold to investors that Paula had got in touch with. She also managed that relationship to ensure that we got what the deal we needed....
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Was this helpful? Yes
By: Paul Boden
Jan 03, 2018
View all comments (1)
Many thanks 8Rd for taking the time to comment on the experience of your move. We all hope that you are settling in well and wish you a very happy New Year ...
Dec 22,2017
Minithumbup
Paula Hughes
Paula Kister
By: 'Alison'
Dec 22,2017
0 people found
this helpful
Paul and his team at Perry Bishop were brilliant. Paula Hughes stands out especially for her cheerfulness, calmness, professionalism, help and support through the roller coaster ride of selling a grade 1 listed building with all its quirks and idiosyncrasies. The team really did work as a team and doing exactly what they said they would do and, most importantly, kept me informed and the two Paula's particularly having really good interpersonal skills really sounding as if they cared and und...
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Comment on agent fees
I got no comparisons for fees but in my case I thought they were very reasonable for the amount of work undertaken to bring about a sale.
Was this helpful? Yes
By: Paul Boden
Dec 22, 2017
View all comments (1)
Alison, thank you so much for these kind and sincere comments. You have been an amazing client. When it came to the difficult parts of the transaction, you always took everything in your stride. I'm sure completing yesterday was a very happy day! ...
Dec 20,2017
Minithumbup
By: 'Recent Client'
Dec 20,2017
0 people found
this helpful
Perry Bishop have recently handled the sale of my house. They are an excellent and cohesive team. Their valuation and guidance were spot on and they handled the negotiations calmly and expertly. I was particularly impressed by their communication both to me directly and between themselves....
read full review
Comment on agent fees
I thought their fees were fair and they worked hard for them.
Was this helpful? Yes
Dec 20,2017
Minithumbup
Allison-Jayne Smith
Melissa Cornwall
By: 'John Bowen'
Dec 20,2017
0 people found
this helpful
Always kept me informed as to progress, both before and after an offer was made on the property. Were helpful and knowledgeable....
read full review
Comment on agent fees
Of course you always want it for less, but I much prefer a set fee rather than a percentage.
Was this helpful? Yes
Dec 18,2017
Minithumbup
Paula Hughes
Paula Kister
By: 'Alistair'
Dec 18,2017
0 people found
this helpful
The two Paula's did a great job of getting the property sold. Feel it was over valued to begin with and so we spent a long time trying to sell at a price that would have been putting people off. Discussions with neighbours to the property, bear this out. Once at right price the process was handled with commitment and persistence. Thank you to the two Paulas for getting this done!...
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Comment on agent fees
As expected
Was this helpful? Yes

NAEA RICS


Review statistics

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Last updated at 10:56 AM 10/05/2016 by allAgents

Complaints Procedure

COMPLAINTS HANDLING PROCEDURE


ร‚ย 



  • In the event of a client having a complaint regarding any aspect of the services provided by Perry Bishop and Chambers, the staff member will in the first instance endeavour to resolve any oral complaint before it develops into a formal written complaint.


Who to Contact



  • We have appointed Ian Perry FRICS to deal with complaints.ร‚ย  If you have a question or if you would like to make a complaint, please do not hesitate to contact him.



  • If you have initially made your complaint verbally รขย€ย“ whether face-to-face or on the telephone รขย€ย“ please also make it in writing addressed to Ian Perry marked confidential.



  • Ian Perry may refer the matter to another director or senior manager within the Company in an effort to deal with complaints promptly and in an expeditious manner.


ร‚ย 


When will the complaint be responded to?



  • Once we have received your written complaint, Ian Perry will contact you in writing within seven days.ร‚ย  At this stage we will give our understanding of your case.ร‚ย ร‚ย  We will also invite you to make any further comments that you may have in relation to this.


ร‚ย 


What action will be taken?



  • Within twenty-one days of receipt of your written summary, Ian Perry will conduct an internal investigation of the facts and issues constituting the client complaint and write to you to inform you of the outcome of his internal investigation and let you know what action we have taken or will take.


ร‚ย 


What if the client is still not satisfied?


If, after receipt of the report and any subsequent correspondence the client remains dissatisfied, the client is free to request that an independent body review the complaint.ร‚ย ร‚ย 
Last updated at 10:56 AM 10/05/2016 by allAgents

Awards won by Perry Bishop and Chambers

Individual Branch Awards

Faringdon, SN7 7HP

Tetbury, GL8 8JG

Cirencester, GL7 2BL

Nailsworth, GL6 0BL

Cheltenham, GL53 7NG

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