• Phillip Bishop
    Phillip Bishop
  • Jim Chamberlayne
    Jim Chamberlayne
  • Helen Pugh
    Helen Pugh
  • Maggie Midgley
    Maggie Midgley
  • Mariae Robertson
    Mariae Robertson
  • Sarah Benson
    Sarah Benson
  • Tessa Goring
    Tessa Goring
  • Sarah Turner
    Sarah Turner
  • Michelle Murphy
    Michelle Murphy
  • Harriet Marklew
    Harriet Marklew
  • Paul Boden
    Paul Boden
  • Paula Kister
    Paula Kister
  • Paula Hughes
    Paula Hughes
  • Kathryn Limoi
    Kathryn Limoi
  • Shirley McCoy
    Shirley McCoy
  • Leigh Ireland
    Leigh Ireland
  • Gavin Wallace
    Gavin Wallace
  • Neil Buck
    Neil Buck
  • Jackie Carlton
    Jackie Carlton
  • Peter Chambers
    Peter Chambers
  • Helene Parker-Joel
    Helene Parker-Joel
  • Hilary Menendez
    Hilary Menendez
  • Vicky Backhouse
    Vicky Backhouse
  • Katie Foot
    Katie Foot
  • Lois Wells
    Lois Wells
Perry Bishop and Chambers have been helping people on the move in Gloucestershire, Oxfordshire and Wiltshire for many years - selling modern and period homes throughout the region's most sought-after Read full description...Perry Bishop and Chambers have been helping people on the move in Gloucestershire, Oxfordshire and Wiltshire for many years - selling modern and period homes throughout the region's most sought-after towns and villages. We also have a dedicated Land and Development department, providing a comprehensive marketing service for single building plots, development sites and buildings for conversion. With branches in Cheltenham, Cirencester, Faringdon, Nailsworth, Stroud and Tetbury, plus an office in London, our clients enjoy extensive marketing across a large geographical region and buyers benefit from a wealth of choice.

If you are looking to sell, find somewhere new or buy a plot of land to build your own dream home, our friendly and knowledgeable team are here to help. Enjoy our seamless property service, driven by integrity, customer service and hard work. Named best agent in both Gloucestershire and Oxfordshire for customer service by allAgents.co.uk
Aug 03,2016
Minithumbdown
By: 'Olivia May'
Aug 03,2016
3 people found
this helpful
Pushy, deceitful (watch out, *), continued to advertise the property behind our back (the for sale sign was still outside the property when we were told it was marked as STC) and we are of the belief that they gazumped us. We dealt with Paul Boden, who would promise one thing on the phone and then use ambiguous and vague language in the email. He then did a complete U-turn on what he had promised us on behalf of the vendor. We complained via their internal complaint procedure and they got back t...
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Was this helpful? Yes
By: Paul Boden
Aug 05, 2016
View all comments (1)
We acknowledge the difficulties encountered during this sale. The buyers were made aware from the time they made their offer that the Cottage was Listed and were informed that it would not come fully off the market until after their survey had been carried out. The buyers were not gazumped as they suspect. A new sale was not agreed until after they had withdrawn. ...
Jul 13,2016
Minithumbdown
By: 'Mick'
Jul 13,2016
0 people found
this helpful
Made a offer on a house we thought we were the highest offer and were just waiting for them to say we had bought our new home the next day it said on right move the house was sold and we had no idea anyone else had even made a offer we were told nothing thanks very much!!...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Sarah Benson
Jul 14, 2016
View all comments (1)
Dear Mick, I am sorry to read this. I would be pleased to discuss these events with you if you would like to make contact with me - sarahbenson@perrybishop.co.uk . Sarah Benson, Residential Director ...
Oct 22,2014
Minithumbdown
By: 'John'
Oct 22,2014
0 people found
this helpful
Well just found out via rightmove that the house we had an offer accepted on 6 months has been removed from the market. Quite funny as their slogan is we like to keep you informed. No contact what so ever from the estate agent. Lucky we did not need the house. Poor communication skills which is surely basic in this line of work....
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What agent could do to change your mind?
See above Communication was non existent very poor
Attached Files
Was this helpful? Yes
By: David
Oct 27, 2014
View all comments (1)
Thank you for this review and the comments within. I joined this office as of the 20th October 2014 as Branch Manager and can assure you I take all comments regarding our service, whether good or bad, very seriously. I shall discuss this in fuller detail with my team at the Nailsworth office and contact you again when I have done so. We do strive to maintain a high quality service and constant feedback and I am therefore disappointed you have been unhappy with the service you have received from ...

NAEA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 420 1 282 4 8 1

Job vacancies

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Agent Fees

No fees set.
Last updated at 10:56 AM 10/05/2016 by allAgents

Complaints Procedure

COMPLAINTS HANDLING PROCEDURE


 



  • In the event of a client having a complaint regarding any aspect of the services provided by Perry Bishop and Chambers, the staff member will in the first instance endeavour to resolve any oral complaint before it develops into a formal written complaint.


Who to Contact



  • We have appointed Ian Perry FRICS to deal with complaints.  If you have a question or if you would like to make a complaint, please do not hesitate to contact him.



  • If you have initially made your complaint verbally – whether face-to-face or on the telephone – please also make it in writing addressed to Ian Perry marked confidential.



  • Ian Perry may refer the matter to another director or senior manager within the Company in an effort to deal with complaints promptly and in an expeditious manner.


 


When will the complaint be responded to?



  • Once we have received your written complaint, Ian Perry will contact you in writing within seven days.  At this stage we will give our understanding of your case.   We will also invite you to make any further comments that you may have in relation to this.


 


What action will be taken?



  • Within twenty-one days of receipt of your written summary, Ian Perry will conduct an internal investigation of the facts and issues constituting the client complaint and write to you to inform you of the outcome of his internal investigation and let you know what action we have taken or will take.


 


What if the client is still not satisfied?


If, after receipt of the report and any subsequent correspondence the client remains dissatisfied, the client is free to request that an independent body review the complaint.  
Last updated at 10:56 AM 10/05/2016 by allAgents

Awards won by Perry Bishop and Chambers

Individual Branch Awards

Cheltenham, GL53 7NG

Cirencester, GL7 2BL

Faringdon, SN7 7HP

Nailsworth, GL6 0BL

Tetbury, GL8 8JG


Cheltenham
140 Bath Road Leckhampton, Cheltenham GL53 7NG
(95)
Cirencester
2 Silver Street, Cirencester GL7 2BL
(175)
Faringdon
16 Market Place, Faringdon SN7 7HP
(305)
show all branches (6)
Nailsworth
4 The Old GeorgeFountain Street, Nailsworth GL6 0BL
(74)
Stroud
5 London Road, Stroud GL5 2AG
(0)
Tetbury
3 Church Street, Tetbury GL8 8JG
(68)


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