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    Richard Walker
No description available.

54 Hagley Road
Birmingham
West Midlands
B16 8PE
0121 456 1700

 
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Properties for rent
Jul 07,2016
Minithumbdown
By:
Jul 07,2016
1 people found
this helpful
Absolutely awful service. Do not use this company for property management! It takes ages to get anything done!!! We had a full time caretaker replaced by cleaners, hence the barrier never works, the front door breaks, the chute is constantly blocked and the recycling is rarely taken. Happy to take our cash but little in return. If I could give zero stars I would. As a resident my life has been affected since they took over our property and no help with antisocial neighbours. Please avoid this co...
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What agent could do to change your mind?
Bad, โ€š£110 per month!!!!!
Comment on agent fees
Bad, โ€š£110 per month!!!!!
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By: Lyndsey Cannon-Leach
Jul 21, 2016
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A number of major projects have been successfully completed at this development since our appointment which has received notable praise from residents. We would like the opportunity to discuss further your concerns. Please contact me at lyndsey.cannon-leach@pennycuick.co.uk or 0121 452 8333 should you wish to discuss this directly. Thank you, Lyndsey รขโ‚ฌโ€œ Partner at Pennycuick Collins....
Apr 07,2016
Minithumbdown
By:
Apr 07,2016
0 people found
this helpful
Pennycuick took over management of our property January 1st, 2016 and so far I have found their attitude to be rude and uncaring. I have spoken to a girl, whose name I will not reveal, but her consistent ignorance to see the point I was trying to make was quite shocking. I did mention that should I require any further dealings I would not speak to her again. I then had to email *, who did not even have the common decency to reply. Let's just say that I may be pursuing civil action against the ...
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Comment on agent fees
Currently acceptable - as they keep telling me - lets see what happens after the first 12 months!
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Apr 30,2014
Minithumbdown
By:
Apr 30,2014
4 people found
this helpful
Pennycuick Collins are pee poor to say the least! They are rude on the phone and extremely unhelpful.. I recently had to contact them because the flat above me had a leak which brought my ceiling down.. I contacted them and spoke to a lady called Janet.. I was told we will happily repair your ceiling but at a cost of £500.00 through our insurance.. Even tho it stated in my lease that I\'m not liable for any water damage from the above flats.. This Janet didn\'t want to know. She wouldn\'t ...
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What agent could do to change your mind?
Honestly nothing as far as I\'m concerned I just want rid of my property but guess what I need to renew my lease but they won\'t even give me a rough guide price of how much it will cost unless I pay โ€š£250.00.. They are rotten from the foundations
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Apr 15,2014
Minithumbdown
By:
Apr 15,2014
1 people found
this helpful
Well, where to start? Pennycuick manage the building in which I live. Manage being used in the absolute loosest of terms. We hand over a little over £1300 per annum to Pennycuick, very little of which I actually see being spent on the management of the premises. The windows are seldom cleaned. I believe they were maybe cleaned 3 times over the last twelve months. As I\'m in the Armed Forces I spend prolonged periods away from home. Before embarking on a three month deployment I had not...
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Apr 11,2014
Minithumbdown
By:
Apr 11,2014
3 people found
this helpful
Over several years Pennycuick mis-managed the development, failing to deliver on even the most basic of services. Although the Managing Partner held a prominent role within ARMA, Pennycuick "in my opinion" had a flagrant disregard for the RICS Residential Management code of practice. The mis-management of the property has left the residents / shareholders with an an enormous legacy, both in terms of works that are required to bring the building back to an acceptable level, and a huge ...
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What agent could do to change your mind?
Adhered to the RICS code of practice, would have been a start
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Feb 14,2014
Minithumbdown
By:
Feb 14,2014
2 people found
this helpful
Wow, This has to be one of the most useless company\'s i have ever dealt with. Customer service = 0. I own a property on a development they manage and must say that everyone who owns a property has the same view. There fees are extremely high, but whenever there is an issue you end up on the phone to someone who clearly has no idea what they are doing. This company have received over 10 calls from various people on our development over several months regarding an issue and they still haven\'t re...
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By: Lyndsey_Leach
Mar 13, 2014
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I am an Assosicate Partner with Pennycuick Collins and Head of Residential Service Charge and concerned to read these reviews. We are regulated by the RICS and a member of ARMA and ARLA and as such offer anyone with a complaint, access to our formal complaints procedure and a no cost redress procedure to the Ombudsman. If you do have a problem I would urge you to contact me directly so that I may investigate. Lyndsey Cannon-Leach....
Jan 30,2013
Minithumbdown
By:
Jan 30,2013
5 people found
this helpful
They did not inforce the no subletting rule clearly stated in the lease! They did nothing and are still doing nothing regarding the antisocial behavior that is going on via the sub letters in Biddulph Court Sutton Coldfield. All they want is your money!...
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What agent could do to change your mind?
We brought our property over ten years ago and \"penny crooks\" as i like to call them are the management company for our block. Where do i start? well firstly i certainly would not recommend this company to anyone unless you don\'t mind paying through the nose for their useless service!!! We have had a number of problems over the years. Pc\'s state that no sub letting is allowed whatsoever in our property so we stick to that but not every owner in our block does which is fine until you get some really antisocial tenants moving in. At the moment we are having problems with two people who basicly argu, fight, drug take and even smash their windows on their rented property it used to be a lovely quiet place to live now it just looks like a run down council estate block! I have contacted them on numerous occaisions and so have many other tennants and all we get is \"we will look into it and call you back\" guess what they never do!! We have had to have the police out many times to this address due to antisocial sub letters, And again we ring Pc\'s with relavant details off the police and still they do nothing.. The lastest we had off them over a month ago was they can not contact the owner of the flat so basicly they are powerless against the sub letters and to be honest i don\'t believe a single word they say!! Unless it involves money Pc\'s arn\'t the slitghtest bit interested so my next step is for me and my neighbors to possibly hold back our yearly management fee of around 1200 and see if they take notice of that!! I\'m not sure of the legal implications against us as yet but it can\'t be any worse in living next door to these scum bags who have so far ruined any chance of us selling our property.. While i\'m here i might as well mention last year i had my windows changed we had to pay Pc\'s โ€š£250 to allow us to make the improvements they said it was for the surveyor fee\'s to inspect the windows after work was completed, guess what they never made that inspection! Last year we wanted to know how much a least extension would cost us, But guess what they wanted โ€š£250 for a so called inspection of the property to determin the cost of the lease extension!! they wouldn\'t even give us a rough estimate without paying!! My neighbour recenlty renewed hers at a cost of around โ€š£12000 which considering the value of the propertys have dropped by 30% since the crash is totally unaceptable in my eyes!! To this day i am not sure who is the actual property manager one day i\'m told it\'s Angela Hardy the next time It\'s Natalie steadman and recently i was told it is some block called Richard! I had best sign off otherwise i would go on all night.
Was this helpful? Yes
By: Lyndsey_Leach
Mar 13, 2014
View all comments (1)
I am an Assosicate Partner with Pennycuick Collins and Head of Residential Service Charge and concerned to read these reviews. We are regulated by the RICS and a member of ARMA and ARLA and as such offer anyone with a complaint, access to our formal complaints procedure and a no cost redress procedure to the Ombudsman. If you do have a problem I would urge you to contact me directly so that I may investigate. Lyndsey Cannon-Leach....
May 10,2011
Minithumbdown
By:
May 10,2011
3 people found
this helpful
For property management, Pennycuick Collins is at best incompetent. Service charges escalate while service levels and the property itself is left to deteriorate. Although the minority of leasehold owners had had suspicions for years, it was only after the freehold on my block was sold and PC duly fired, that the full extent of their mismanagement became apparent....
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Mar 30,2011
Minithumbup
By:
Mar 30,2011
0 people found
this helpful
I have received an exceptional service from the Lettings Staff /Property Management Staff here they offer a tailored and personal service they are very active in seeking tenants and my property is tenanted almost 100% of the time....
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Peter Dening - upload your photo Peter Dening
1 reviews

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Bethan Griffiths Tame - upload your photo Bethan Griffiths Tame
1 reviews

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Lyndsey Cannon leach - upload your photo Lyndsey Cannon leach
1 reviews

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Richard Walker - upload your photo Richard Walker
1 reviews

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