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    Lizzie Kitchen
No description available.

12 St Mary
Penistone
South Yorkshire
S36 7JA
01226 76675

 
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Properties for sale
Properties for rent
Apr 06,2016
Minithumbdown
By:
Apr 06,2016
0 people found
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Pennine dealt with my partner and I as tenants very poorly. Took a month of ignored emails and phone calls to get them to fit a fire and carbon monoxide alarm (having lived without for 8 months, which became a legal requirement in October 2015), which was only done so when I threatened to involve the local authority. Actually appalled at the service. I was sent an email saying, it was 'useable' even without these alarms. No regard for our safety clearly!...
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Jul 10,2015
Minithumbup
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Jul 10,2015
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Excellent service. Sold my first property. Swift, professional and flawless sale. Great recommendation for tradesman and solicitors. I work away therefore required a remote service. Communication was smooth and faultless, made it very very easy regardless of distance. Thank you Lizzie for relieving the stress. Highly recommended....
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Comment on agent fees
Excellent value for money. Faultless service.
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Jul 10,2015
Minithumbup
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Jul 10,2015
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When relocating from London, Pennine Lettings made it so easy. The staff were very friendly and helpful. All the paperwork was completed promptly and we were kept up to date at every stage of the process. Whilst living in the property it was always a pleasure to contact the staff. When leaving the property we received a full refund of our bond. I do/would highly recommend Pennine Lettings to anyone that is looking to rent a property. We are so grateful to the staff for making our relocation...
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Jul 10,2015
Minithumbup
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Jul 10,2015
0 people found
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My husband and I have used Pennine now for over three years, we have been landlords and on one occasion a tenant, we have found them to be efficient and professional throughout our dealings, after viewing properties as a tenant with other agents i can safely say the homes Pennine showed us were presented to a far higher standard. We wouldnt consider any other agent in the Penistone area....
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Comment on agent fees
We know from experience the fees as a tenant are far more readonable than many agents they do not charge any sort of admin fee unless they are intending on proceeding with your application which seemed very fair to us. No complaints on landlords fees, still the same fee it always has been and they dont charge for renewals and extra add ons like so many agents do.
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Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
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Having used Pennine Lettings on a number of occasions to let out properties I have no hesitation in recommending them as an letting agent. My dealings with them have always been friendly and efficiently handled. It's great to deal with a local company who care so much about keeping their customers happy. Full marks from me!...
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Jul 09,2015
Minithumbdown
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Jul 09,2015
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My PA visited the property that had torn lino in the kitchen and a generally unclean feeling. When asked if the property would be cleaned if i chose to rent the house she became quite abrasive and stated the property had only been let previously for six months and didn't require cleaning. As I only require a property part time ( as my children and wife live in Derbyshire) and the commute was becoming long and arduous, I thought the letting company would have welcomed an applicant who was a manag...
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Jun 08,2015
Minithumbdown
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Jun 08,2015
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They were going to look into whether I would need to and pay an extra extortionate fee to be re-vetted, and didn't get back to me until at the signing... (I did ‚£90)! And I'm not too happy about the way; ONCE AGAIN!! the inventory did not represent the state of the property at the point of moving in... but I was expected to sign it, and had to take more than two hours with the agent to list the problems myself.. Also, 'miscalculation' the remaining day's owed off the previous pro...
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Mar 01,2015
Minithumbup
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Mar 01,2015
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The team immediately kept me informed of any interest or developments. Very friendly staff who made every effort to sell my property. My house sold very quick and for a reasonable fee....
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Mar 01,2015
Minithumbup
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Mar 01,2015
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I am a Landlord of multiple properties in the local area who struggled to find a reliable agent until I gave Pennine a try. They have been excellent straight from the outset. Lizzie is the owner who is very approachable and competent supported by her friendly professional staff. I am complementary of Pennine because they not only let my properties successfully and quickly to high quality tenants they have also kept my tenants happy throughout their tenancies. I believe happy tenants make happy ...
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Comment on agent fees
Fees very reasonable, less than I have previously been charged for (in my opinion) a better quality service.
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Aug 10,2013
Minithumbdown
By:
Aug 10,2013
1 people found
this helpful
If you want a letting agent who constantly sides with the landlord, never calls you back when you have safety issues with the house and has a 24 hour emergency number which no one answers and no one even listens to the messages as they are unsure where the phone actually is then be a customer of penine lettings, total disregard for customers, no professionalism or skill whatsoever, the office staff at penistone are unbelievably inept at their jobs. When we first moved in there was an obvious lea...
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What agent could do to change your mind?
Answer phones, and actually ring us back when in crisis.
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By: Hannah
Mar 07, 2015
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I also feel I need to respond again to this reply from the letting agent as I have re read the response after seeing this late last night was not as clear as I could have been. I find the reply re: using the back door highly unprofessional and if intended to be amusing can assure you was not. You are aware of the layout of the house and know to reach the back door you must walk from the stairs through two rooms to reach it, impossible in the case of a fire, which was my concern in the first pla....
Aug 24,2012
Minithumbup
By:
Aug 24,2012
0 people found
this helpful
I have used Pennine Lettings to rent my apartment out in Penistone, I have found both members of Staff to be very professional and helpful. As they are a small agent I felt valued as a client and nothing was ever too much trouble. I also know that my tenant is very happy with the service they have received. An excellent local family run company. I will continue to use Pennine Lettings in the future....
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