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    Richard Clayton
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May 28,2014
Minithumbdown
By:
May 28,2014
0 people found
this helpful
I was promised that the flat will be cleaned before me moving in. They made me sign the documents in their office in Kings Langley and then go and take the keys from the flat with a surveyor. The flat was NOT cleaned at all but I had already signed the contract. I called the office and I was promised to get a callback shortly and quick solution from the manager Mr. Clayton - I never did receive that call and their solution of the problem. My previous landlady helped me clean, we filled up her va...
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What agent could do to change your mind?
1. Clean the property as it was promised. 2. Register my deposit with the schemes and give me the relevant paperwork 3. Fix the 2 broken items. 4. Refund the full amount of deposit as per the condition of the property. 5. Refund the deposit promptly.
Was this helpful? Yes
Sep 09,2013
Minithumbdown
By:
Sep 09,2013
1 people found
this helpful
I stayed with a property managed by Pendley Estates for roughly nine months, and it was an extremely stressful and expensive experience. When I first viewed my future flat with Pendley Estates, the letting agent who showed me round was polite enough, but frankly knew nothing useful about the property. For example I asked what the council tax band was and she didn't know, nor did she seem to think this was something she should know. What she did know about however was all the fees that Pendley w...
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What agent could do to change your mind?
Been honest and upfront. Not tried to levy charges for spurious reasons.
Was this helpful? Yes



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Office 1
10 High Street, Bovingdon HP3 0HG
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Office 2
1 High Street, Kings Langley WD4 8AB
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