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We are a dynamic, high performing, family owned and run estate agency and property services company entirely focused on south east London.
 
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Properties for Sale
Properties to Rent

Feb 20,2018
Minithumbup
By: 'collins'
Feb 20,2018
0 people found
this helpful
Pedders and especially Jenny Emerson at the Crystal Palace office did a great job in selling our flat. Jenny is an excellent communicator who showed determination and tenacity throughout the selling process. She has a a very good future....
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Was this helpful? Yes
Jan 31,2018
Minithumbup
Brynne McCord
By: 'Ed'
Jan 31,2018
0 people found
this helpful
After the birth of our new daughter and before the other starts school, we decided to take the opportunity to spend a period of time in France, close to their grandparents. We knew renting our house would make a huge difference financially but we'd left the whole process quite late and had very little head space to focus on the details. Brynne was absolutely fantastic. She was able to answer, or immediately sought answers to, all the questions we had, all the while gently but persistent...
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Comment on agent fees
Fees were very reasonable
Was this helpful? Yes
Jan 28,2018
Minithumbdown
Nick Manley MARLA MNAEA
Nikolay Yankov
By: 'Memole82'
Jan 28,2018
1 people found
this helpful
These guys are a joke. We put our property on sale with them in September 2017 and all we got from them was poor communication and 5 viewings in 7 weeks. Once we have them notice a couple of months later, they pulled off the hat an offer 60k lower than asking price. It only took the new agent we hired mid January (Keating) 10 working days to get 19 potential vendors through the doors and get us an offer which exceeded our expectations. They are really good at selling themselves, way less good...
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Jan 26,2018
Minithumbup
Gwenno Hughes
By: 'AldoMigliaresi'
Jan 26,2018
0 people found
this helpful
Professional , customer service oriented, well organized . All the process was always supported with fast reply to any questions. Well done, thanks...
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Comment on agent fees
In the average
Was this helpful? Yes
Jan 16,2018
Minithumbup
Gwenno Hughes
By: 'sophie'
Jan 16,2018
1 people found
this helpful
Gwenno was highly professional from start to finish during the search for a property to rent. She showed me around several properties before I made my final choice. She demonstrated excellent negotiation skills between me and the prospective landlords and was very helpful whenever I needed clarification on anything in the tenancy agreement. It was a pleasure doing business with Gwenno because of her enthusiasm, support and efficiency....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 15,2018
Minithumbdown
Gwenno Hughes
By: 'Dwayne'
Jan 15,2018
0 people found
this helpful
This lady is seriously amazing made our move an easy and a swift transition. Responds amazing to all forms of contact and always has everything completely organised. So friendly and personable talking to her about anything seems easy and welcoming. Best lady to move with you might even want her as your flatmate . Gwenno keep up the amazing work you are a natural at this 10/10 would move again...
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Comment on agent fees
Everything in order nothing unexpected
Was this helpful? Yes
Jan 15,2018
Minithumbup
Gwenno Hughes
By: 'Marie'
Jan 15,2018
0 people found
this helpful
Gwenno has been a wonderful, very nice, available and understanding agent. She did her best to meet our expectations and to find a solution when needed. We are very happy of the flat and were lucky to have Gwenno. We highly recommend her and wish Gwenno success in the future....
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Was this helpful? Yes
Jan 12,2018
Minithumbup
Gwenno Hughes
By: 'chaz woollon'
Jan 12,2018
0 people found
this helpful
Me and 3 friends were looking for a house and decided to use pedder. Really happy with the service, friendly welcoming staff with a real want to help. Everything you would want in an estate agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 11,2018
Minithumbdown
By: 'Tenant'
Jan 11,2018
0 people found
this helpful
I have found the staff at their lettings agency rude and unscrupulous. We were on a rolling contract and agreed to a rent increase without quibbling. Peddlers trickled us into signing a fixed term agreement and charged us Β£120 for doing so. (This practice of charging tenants is about to become illegal in England). Last year they accused us of failing to arrange a gas safety check ( it's the landlords' responsibility) and not paying the rent one month ( we have never been so much as a ...
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Comment on agent fees
Β£120 for renewal fees to tenants and a host of other fees when you start a tenancy rip-off. They know they can get away with it because of the housing shortage in London.
Was this helpful? Yes
By: Rebecca Walmsley
Jan 12, 2018
View all comments (1)
Hi There, I was sorry to read your above email. Please contact me on rebecca@pedderpoperty.com with more details and I will look into your complaint. I have spoken to the director of our property management team who had the following points; 1. The renewal fee is Β£100.00 + VAT (Β£120 INC VAT) per property not per tenant 2. Our fees are open and transparent and are among the most reasonable in the industry. We also do not charge for providing a reference like other agents do 3. They ar ...
Dec 21,2017
Minithumbup
Helen
By: 'Helen'
Dec 21,2017
0 people found
this helpful
Pedders Property were fantastic in helping us find a property that suited our needs. Brynne was efficient, clear and helpful and always on the end of the phone when we needed. Very grateful for their help!...
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Comment on agent fees
The fee was adequate.
Was this helpful? Yes
Dec 20,2017
Minithumbup
By: 'Luca D'
Dec 20,2017
0 people found
this helpful
Good customer service experience and communication all the way. Brynne was tentative, friendly and professional and a pleasure to deal with....
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Dec 12,2017
Minithumbup
Nikolay Yankov
Nick Manley MARLA MNAEA
By: 'Anon'
Dec 12,2017
1 people found
this helpful
Pedder did a good job of selling our property in a difficult market. They listened to our objectives and worked with us to devise and implement a strategy that achieved them. Nikolay was diligent in driving through the sale....
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Comment on agent fees
Appropriate
Was this helpful? Yes
Dec 11,2017
Minithumbup
Susanne Voss
Nikolay Yankov
By: 'Barry'
Dec 11,2017
1 people found
this helpful
In this difficult market, Pedder were most diligent and proactive and always came forward with positive advice apropos offers. Susanne secured an offer and, having had three previous offers fall through due to proposed purchasers losing their buyers, she stuck with this one and followed it through actively to completion. We were delighted with her help and advice throughout. Nikolay had been very helpful on previous offers that fell through for reasons outside his control. But he was responsiv...
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Comment on agent fees
Pedder’s fees represented value for money in the circumstances.
Was this helpful? Yes
Nov 28,2017
Minithumbup
Gwenno Hughes
By: 'Laura Joned'
Nov 28,2017
0 people found
this helpful
Gwenno has been absolutely fantastic with our (fairly particular and time critical) search. She represented Pedder brilliantly and clearly balanced our needs and those of our landlord carefully. She communicates clearly and quickly - we can't fault her! She's an asset to the company and her profession (which let's face it, doesn't have the best reputation)....
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Comment on agent fees
Fair
Was this helpful? Yes
Nov 27,2017
Minithumbup
Nikolay Yankov
Susanne Voss
By: 'Tim'
Nov 27,2017
1 people found
this helpful
Nikolay and Susanne were both superb, in getting people in to see my place, selling it and then chasing things down to exchange and complete within 10-12 weeks. They were great to deal with and as a seller I really couldn't ask for more... I would not hesitate using Pedder again....
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Comment on agent fees
In my humble opinion, I really got value out of the fees I paid Pedder. It was particularly interesting to be able to compare Pedder to my sellers' online agents who were far less competent, less contactable, less involved and far less easy to deal with. And far worse value for the sellers, if you catch my drift!
Was this helpful? Yes
Nov 22,2017
Minithumbup
Gwenno Hughes
Daniel Yuill
By: 'Sarah and Andrew Richmond'
Nov 22,2017
0 people found
this helpful
Gwenno took care of everything for us on our first experience at letting our property. We felt completely at ease with paperwork reminders as well as her availability to answer queries to ensure our tenants moved in to the property swiftly....
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Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'VR'
Nov 11,2017
2 people found
this helpful
I leased my mother's house through Pedder (Herne Hill) for a number of years and then sold it through them too. I found their service professional and very helpful and would recommend them highly. Nikolay merits special mention for his helpfulness....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Charlotte Collins
By: 'MillyR'
Nov 10,2017
1 people found
this helpful
After a previous fallen through sale with a different agent, it's safe to say my partner and I were a little battled-scarred coming into trying to buy again. Charlotte has been an absolute gem all through the process, from allowing us multiple visits to the property, liaising with the vendor on our behalf on price and generally being a wonderful hand holder. I would thoroughly recommend Pedder Forest Hill because of the service she has provided....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'Mother of two'
Nov 07,2017
2 people found
this helpful
We were very pleased with the way Pedder handled the Sale of our flat. Communication was always excellent. The management of the whole process including after the offer was accepted up until completion was very good....
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Charlotte Collins
By: 'Billy & Laura'
Nov 07,2017
1 people found
this helpful
We have just bought our first house, and were lucky to get Charlotte from the Forest Hill office to guide us through the process. Can't say enough good about her, she was a legend from start to finish. Personable and friendly, but also hard working to pull all the stops to help us meet the target completion date by chasing solicitors hard, even when she was clearly under the weather with a bad cold! Thanks Charlotte....
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Comment on agent fees
No fee as buyers.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Charlotte Collins
Daniel Yuill
By: 'Ken Moore.'
Nov 07,2017
1 people found
this helpful
I have found the staff at pedders Forest Hill to be first class. I have liaised with Daniel, Charlotte, and Ray, and found them all very helpful, especially with keeping me informed throughout the process....
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Comment on agent fees
The are what you would expect for the London market.
Was this helpful? Yes
Nov 01,2017
Minithumbup
Jo Zambelli
Gwenno Hughes
By: 'Bmull'
Nov 01,2017
0 people found
this helpful
We have been offered lots of support with letting our flat and have found this an easy and straight forward process. This has been appreciated as we have recently moved abroad. We found everyone helpful in branch, especially Jo and Gwenno....
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Comment on agent fees
We appreciated having a discount after buying with Pedder two years ago and this encouraged us to let with Pedder
Was this helpful? Yes
Oct 30,2017
Minithumbup
Joshua Doel
By: 'Matthew Wood'
Oct 30,2017
0 people found
this helpful
Estate Agents can get a bad wrap, but when my wife and I were looking to rent a home in London (moving from Australia), I have to say Joshua Doel at Pedders in Dulwich Village was exceptionally helpful and supportive! He walked us through the whole process, showed us to countless suitable properties and literally did everything he could to help us find a home. I would highly recommend Josh to anyone looking for a home in this area. Josh, my family and I sincerely thank you and we will come back ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 24,2017
Minithumbup
Jo Zambelli
By: 'Iona'
Oct 24,2017
0 people found
this helpful
Jo was lovely and helpful from the start. She handled all our queries, big and small, and nothing seemed too much trouble for her. She made sure we knew every step of the application process and was kind and professional when dealing with delays. Everything went to plan and our move in was as smooth as it could have been thanks to her work....
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Comment on agent fees
The fees were expensive for us but in line with what we expected to pay in Inner London
Was this helpful? Yes
Oct 23,2017
Minithumbup
By: 'Colin'
Oct 23,2017
0 people found
this helpful
We are all settled in at our new home at its perfect. We originally travelled to view another property not too far away and unfortunately it was taken as we arrived at the train station. It was jo who kindly thought of us and gave us a ring back with a property she thought we might like. And she was right. It took us by surprise but we were over the moon to find a cosy abode behind our favourite school for the children. So many thanks to jo for thinking of us that day. She has been wonderful. Ve...
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Comment on agent fees
Good.very manageable even for a family of four
Was this helpful? Yes
Oct 20,2017
Minithumbup
Will Mace
By: 'Emma Burrow'
Oct 20,2017
0 people found
this helpful
We have recently exchanged on the sale of our house in East Dulwich using Pedder as our agents. The experience was painless and the service was excellent. They got our property on the market quickly and people through the door as promised. All of the staff are polite, professional and give sound advice. The office is welcoming and the staff are very available to you throughout the process. Their local knowledge is extremely handy too. We had a buyer within 3 weeks, I think in large part due ...
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Comment on agent fees
They were competitively priced (do I get a discount for this review ;-)?)
Was this helpful? Yes
Oct 11,2017
Minithumbup
Sarah Hickmott
By: 'Leslie Davies'
Oct 11,2017
0 people found
this helpful
Property was presented well in sales literature. Prospective buyers were of a good quarterly. Staff contact was good as were progress reports. Final sale satisfactorily completed without complications. All in all good service resulted in best result....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'zmb'
Oct 05,2017
0 people found
this helpful
Gwenno was incredibly helpful, enthusiastic and friendly when helping me view properties in Forest Hill. It was my first time renting so I probably had more questions than normal, but she was never less than patient and was also swift with paperwork once I had found a flat....
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Comment on agent fees
I thought the fees were good for the service given.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Gwenno Hughes
By: 'Anon'
Oct 05,2017
0 people found
this helpful
Gwenno was super helpful in getting my daughter all set up to rent the flat. We had a number of issues to deal with, and in every case Gwenno was really friendly, and bent over backwards to move things forward for us. I am very grateful to her for all her help....
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Comment on agent fees
I feel the fees payable to agents are too high, and I am hoping government legislation will fix/eliminate excessive fees. Fees make it very difficult, even impossible, for young people, often on very limited incomes, to be able to rent. They mostly have to resort to private landlords who are unpoliced and may be letting substandard, dangerous accommodation. High fees act as a barrier for everyone to have access to decent accommodation. Landlords should be the ones paying most of the costs, rather than agencies profiting from both landlords and renters. I accept that some fees are inevitable and necessary (checking references for example), but the inventory/check in fee seems ludicrous.
Was this helpful? Yes
Oct 04,2017
Minithumbup
Charlotte Collins
By: 'Kate Murphy'
Oct 04,2017
1 people found
this helpful
Charlotte did a great job at progressing our sale and was always on hand to answer our queries. She is very calm under pressure and patient in the way that she deals with her customers....
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Comment on agent fees
Standard
Was this helpful? Yes



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Herne Hill
24 Half Moon Lane, London SE24 9HU
(9)
Office 1
Pissarro House 77A Westow Hill, London SE19 1TZ
(28)
Office 2
Dulwich Village, London SE21 7BJ
(13)
show all branches (8)
Office 3
23 Lordship Lane, London SE22 8EW
(15)
Office 4
45 London Road, London SE23 3TY
(48)
Office 6
52 Chichester Road Parkhill, Croydon CR0 5NB
(37)
Sydenham Road Branch
Darley House, 14 Sydenham Road, London SE26 5QW
(10)
West Norwood
270 Norwood Road, London SE27 9AJ
(1)


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