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    Chris Platt
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    Fraser Neary
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    Hayley Wood
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4 The Vennel
Linlithgow
West Lothian
EH49 7EX
01506828282

 
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Properties for Sale
Properties to Rent

Feb 19,2018
Minithumbup
By: 'J.Mclean'
Feb 19,2018
0 people found
this helpful
We used Paul Rolfe for the sale of our house in late 2017. Everyone at the office who we had contact with were very helpful, professional and were a pleasure to have dealt with....
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Comment on agent fees
The fees were reasonable and in line with what we had expected, others were slightly cheaper but we felt Paul Rolfe were with that little bit extra.
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Feb 05,2018
Minithumbup
Chris Platt
Hayley Wood
By: 'McDougall'
Feb 05,2018
0 people found
this helpful
Chris was professional and friendly when he visited the property and take the marketing photos. The brochure was signed off in a timely manner as i really didn't have to make any adjustments, pictures were all superb. Hayley was warm and friendly over phone and really guided me through everything when it came to accepting the offer....
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Comment on agent fees
All positive feedback so far, however not finished the full process as of yet. Not as of yet paid as still going through offer stages, so cannot rally comment on last couple of questions. I am currently awaiting an exit date, as my solicitor is yet to hear from estate agents regarding this.
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Feb 01,2018
Minithumbup
Fraser Neary
Chris Platt
By: 'Chris'
Feb 01,2018
0 people found
this helpful
From the valuation process with Paul, the pictures with Chris through to the selling and sale with Fraser it was a professional service which I would have no doubt to recommend to others. The staff are nothing but friendly, informative and take pride in the service they provide. The online portal was particularly helpful to allow us to keep track of viewings, feedback etc. Fraser managed to sell our house within 6 days and was always respectful and professional whilst in our home. They even aske...
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Comment on agent fees
Good
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Jan 31,2018
Minithumbup
Fraser Neary
By: 'Donald Rankine'
Jan 31,2018
0 people found
this helpful
Property listed on Friday and sold by the following Monday (3 days). During the preparation for marketing and viewing process we were kept fully informed by Fraser and his colleagues. This is the third property we have sold using Paul Rolfe Estates and they have achieved consistently strong outcomes for us, always with underlying excellent service....
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Comment on agent fees
Agent's fees we negotiated are very competitive and indeed lower than some of the new on-line fixed-fee agencies. Very professional service at a fair price.
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Jan 30,2018
Minithumbdown
Fraser Neary
Chris Platt
By: 'Ryan'
Jan 30,2018
1 people found
this helpful
I would not trust this company! Integrity and honesty is a huge thing when buying your first house or any house for that matter. They should know as a conflict of interest they need to declare that as well. We were shown around a property by an 'AREA MANAGER' who was the seller but pretended it wasn't his house and couldn't answer any of our many questions we had because he told us he did not live there, when infact he did. We were told a pack of lies, the directors did not ...
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Comment on agent fees
Bad
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Jan 15,2018
Minithumbup
Fraser Neary
By: 'Serena'
Jan 15,2018
0 people found
this helpful
Professional, friendly and no detail too small. High integrity. Very trustworthy. Prompt actions taken with potential purchasers and managing information...
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Comment on agent fees
Good value
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Jan 12,2018
Minithumbup
Fraser Neary
Hayley Wood
By: 'S Dunnett'
Jan 12,2018
0 people found
this helpful
Fantastic customer service from all staff, from start of process to picking up my keys. Always willing to assist. Their local knowledge of properties is superb....
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Dec 20,2017
Minithumbup
By: 'Lindsay'
Dec 20,2017
0 people found
this helpful
very impressed with professionalism of all staff members and the advice given. Made selling easy and achieved higher than forecast price for property....
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Comment on agent fees
very good value for money.
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Dec 20,2017
Minithumbup
Chris Platt
By: 'Ben'
Dec 20,2017
0 people found
this helpful
I recently sold my property with Paul Rolfe in July 2017. They were very helpful throughout the process. Chris Pratt came to take the photos of the property and Paul Rolfe was able to answer all our questions. We were very satisfied from the advice given to the marketing of our property. We quickly received an offer and were able to sell to our first viewers within two weeks. Thank you for all your help and advice....
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Dec 19,2017
Minithumbup
By: 'Mr & Mrs S'
Dec 19,2017
0 people found
this helpful
Fast and friendly service and got lots of viewers. Pleased with speed of sale which was a must for us as we had bought first....
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Comment on agent fees
Slightly higher than others if going for agent viewings but led to 3 offers within 2 weeks so probably worth it
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Dec 19,2017
Minithumbdown
By: 'MN'
Dec 19,2017
0 people found
this helpful
Paul Rolfe was a pleasure to deal with from start to finish. The communication via email was a wonderful service keeping us up to date with viewings, offers etc. They sold our house for £10k over the asking within 6 days- what more could you ask for! I would definitely recommend to anyone for their 5 star service...
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Nov 02,2017
Minithumbup
By: 'Mrs Fiona Greener'
Nov 02,2017
0 people found
this helpful
We would highly recommend Paul Rolf estate agent. They were efficient,helpful and always available to advise and answer any questions we had....
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Comment on agent fees
Good value service
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Feb 13,2017
Minithumbup
Chris Platt
By: 'Mr & Mrs Carlin'
Feb 13,2017
0 people found
this helpful
Very happy with the service we received from Chris at Paul Rolfe for selling our house. He provided honest, realistic and helpful comments on how to prepare the house for selling. As first time sellers he talked us through the process and gave us an idea of what to expect and made the whole experience more or less stress free....
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Comment on agent fees
Higher than some other companies but, we found the fees reasonable as they performed all the viewings for us. We believe we got value for money and a faster sale because of this.
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Feb 01,2017
Minithumbup
Chris Platt
By: 'E Clark'
Feb 01,2017
0 people found
this helpful
All went smoothly from first visit through to the sale of the property, which happened as a result of the first accompanied viewing. Chris was professional and helpful throughout the process, as were all other members of the team who we came into contact with....
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Comment on agent fees
We felt the fees were reasonable, and of a similar level to other agents.
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Jan 27,2017
Minithumbup
By: 'John N'
Jan 27,2017
0 people found
this helpful
Chose Paul Rolfe after having let my house through another agent for the previous 12 months. The reason? They were simply more proactive and the photography/presentation was so much better. There were a couple of glitches (sign erected too early) and I did feel I needed to chase occasionally for updates. However overall I was very satisfied with the service, cost and price achieved....
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Comment on agent fees
Competitive
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Jul 24,2016
Minithumbdown
By: 'Tilly'
Jul 24,2016
2 people found
this helpful
I rented a flat in Edinburgh from Paul Rolfe for about two years during my time as a student. I was part of three students present. I never met the landlord, or managed to get in contact with him, as he was in Australia, and I found the letting agent's lack of communicating disheartening. We talked to them for ages to get work done on the bathroom, have pest control in, and seal up a draught in one of the other tenant's windows, and they required repeated prompting to this. They only fixed the d...
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Areas covered
  • EH49
  • EH51

NAEA ARLA SAL LPS


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Agent Fees

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Last updated at 9:16 AM 20/12/2017 by Chris Platt

Complaints Procedure

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Last updated at 9:16 AM 20/12/2017 by Chris Platt

Awards won by Paul Rolfe Sales & Letting

Individual Branch Awards

Chris Platt - no image available Chris Platt
Director
6 reviews

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Fraser Neary - no image available Fraser Neary
Area Manager
5 reviews

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Hayley Wood - upload your photo Hayley Wood
2 reviews

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