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    Paul Lee
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    Lisa Lee
Paul Lee & Company is the foremost family owned independent local letting agent serving the lettings market since 1997.

A business that is built on personal recommendations and referrals, with a name that you can trust.

With more than 28 years experience in the rental business, we have helped to find homes to rent for many thousands of tenants by marketing our client landlord's finest quality houses and flats for rent in the North West London areas of Primrose Hill, Hampstead, Belsize Park
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49 Chalcot Road
Primrose Hill,London
Greater London
NW1 8LS
02077227780

 
Website not available Properties for sale
Properties for rent
Oct 03,2017
Minithumbup
Paul Lee
By: 'Alissa V.'
Oct 03,2017
1 people found
this helpful
As an ex-pat moving to London with little knowledge of the letting process, Paul was exceptionally thorough and kind throughout the process. I felt truly cared for and would recommend his services any time....
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Comment on agent fees
Fair fees.
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Sep 06,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'Robin @ DHP Co'
Sep 06,2017
1 people found
this helpful
Excellent, honest and contentious service from beginning to end. We have used Paul Lee & Co for many years with various properties and will continue to do so....
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Comment on agent fees
Fair and reasonable
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Aug 29,2017
Minithumbup
Paul Lee
By: 'Birgit'
Aug 29,2017
1 people found
this helpful
I absolutely higly recommend Paul Lee. He has been very helpfull all the way from my first interest in a flat, to contract signing and handing over the keys. I found Paul Lee through the internet and read all the positive rewiews and decided only to find a flat through him. I would absolutely encourage others to do the same....
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Aug 21,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'North London Landlord'
Aug 21,2017
3 people found
this helpful
Superb service as always. I was kept fully informed throughout the process and Paul advised on all steps along the way...
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Comment on agent fees
Fees were market
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Aug 07,2017
Minithumbup
Paul Lee
By: 'Sergio'
Aug 07,2017
2 people found
this helpful
We contacted Paul regarding a house we wanted to rent in Primerose Hill. We finally didn't rent that specific house, but Paul quickly became our go-to person that helped us find the right home for us. His unbiased, honest and friendly advice really helped us make the right decision for our new house. He was also very helpful to identify great companies to support us, from movers to dog sitters....
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Comment on agent fees
Paul was happy to help us find a property outside of his portfolio of properties. He worked with the other real estate companies seamlessly who shared their fee with him.
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Aug 04,2017
Minithumbup
Paul Lee
By: 'Troy'
Aug 04,2017
1 people found
this helpful
After missing out on many flats because of multiple agents showing the same property to many prospective tenants, working with Paul Lee was very refreshing. He has vast group of landlords that work exclusively with him. So you know exactly where you stand. He helped us find the perfect place in Primrose. Thanks Paul!...
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Comment on agent fees
Paul's fees are very competitive.
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Jul 25,2017
Minithumbup
By: 'Jonny'
Jul 25,2017
1 people found
this helpful
I've known Paul Lee for several years, initially as a tenant and subsequently as a landlord. He is very professional, knowledgeable, helpful, and honest. What stands him apart is that he genuinely cares about providing an excellent service to his clients- he treats you as a human and not a sales target!...
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Comment on agent fees
Paul Lee's monthly fees are at the low end of the industry average, and his one-off charges (inventory etc) are done at cost- a significant saving compared to most of his competitors!
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Jul 04,2017
Minithumbup
Lisa Lee
Paul Lee
By: 'Gillian'
Jul 04,2017
1 people found
this helpful
My family has been renting property through Paul Lee for the last ten years. We have always found both Paul and Lisa to be extremely helpful and very professional. They always go the extra mile, so much so that my husband never needs to read the contracts ! We cannot recommend them highly enough....
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Jun 23,2017
Minithumbup
Paul Lee
By: 'Devina Gibbs'
Jun 23,2017
3 people found
this helpful
Having working with a few agencies in the past I found Paul very helpful and made the entire process easy to follow and understand....
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Jun 20,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'Denis Sa'
Jun 20,2017
3 people found
this helpful
We are so very pleased that we were able to work with Paul Lee through the letting process of our new place, and we feel lucky that our first experience of letting in the UK was so seamless. He made things clear, straightforward, and was a great advocate for our needs. I have even run into people in our new neighborhood who confirm his professional services as well, and who indicate that working to let with Paul Lee is much better than without him. We wholeheartedly agree. While it can be a ...
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Jun 16,2017
Minithumbup
Paul Lee
By: 'Susi Taylor'
Jun 16,2017
3 people found
this helpful
I first met Paul as a tenant of a property he managed, some 17 years ago - my husband and I had such a wonderful experience, felt cared for and understood. He stuck in our minds as one of those rare and genuine people in the world of real estate. So when we recently wanted to let our home we knew that he would do a fantastic job. And he has not disappointed - he is thorough, efficient, pulls the stops out in order to make things happen, and nothing is too much trouble. He gives more than any...
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Comment on agent fees
Very reasonable, you get A LOT for a lot less than many agents in the area charge.
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May 16,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'Phil Taylor'
May 16,2017
3 people found
this helpful
I've been renting properties for 20 years and this is the most professional, impressive service I have ever received. In particular the focus on ensuring all of the rights of tenancy were fully explained, including the obligations on landlords and letting agents, was refreshing. I was in two minds between renting two properties but made the decision based on the quality of customer service of Paul Lee & Company. I would not hesitate to recommend them to other prospective tenants....
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Mar 27,2017
Minithumbup
Paul Lee
By: 'Fiona'
Mar 27,2017
2 people found
this helpful
Paul has made renting a new flat an absolute dream process. He is always a friendly and trusted voice: he was so thorough when explaining paperwork, proactive to help us get information about our flat and constant in his clear communication. It's been very easy and enjoyable to work with him....
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Comment on agent fees
Very fair and reasonable, especially considering the high standard of service we received.
Was this helpful? Yes
Mar 21,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'American in London'
Mar 21,2017
0 people found
this helpful
From the moment I contacted Paul, he was extremely responsive and professional. He is a very personable man and, unlike many letting agents, really listened to me. He went out of his way to secure the flat I wanted, even though another agent at another letting company, wouldn't let me see the flat because of our dog. Paul made the whole process, easy and enjoyable!...
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Comment on agent fees
We paid no fees to Paul
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Feb 28,2017
Minithumbup
Paul Lee
By: 'Prof. Alessandra Lemma'
Feb 28,2017
1 people found
this helpful
Paul Lee and his team are consumate professionals. we have absolutely no complaints. The entire process was smooth, transparent and hassle free. We unreservedly recommend them....
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Comment on agent fees
Extemely reasonable.
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Feb 27,2017
Minithumbup
Paul Lee
By: 'Stacey and Laura'
Feb 27,2017
0 people found
this helpful
Paul was fantastic! He made you feel totally at ease and actually made looking for a new home really enjoyable! The whole process was efficient and extremely informative. we couldn't fault him in anyway. Paul went above and beyond to help in anyway he could. We would not hesitate to recommend Paul to others, he is a true professional and having had bad experiences with other letting agents in the past, Paul is certainly a credit to his business! Thank you Paul!...
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Comment on agent fees
Good
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Jan 30,2017
Minithumbup
Paul Lee
By: 'Eve'
Jan 30,2017
0 people found
this helpful
We have used Paul Lee and Co as a family for over 20 years and have always had the most brilliant and efficient service....
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Comment on agent fees
Good
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Jan 24,2017
Minithumbup
Paul Lee
Lisa Lee
By: 'Tan'
Jan 24,2017
0 people found
this helpful
Never a compliant. Paul has excellent knowledge on lettings and is very professional. Very thorough and always efficient. Always a pleasure to deal with Paul....
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Comment on agent fees
Good. Worth the money.
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Jan 23,2017
Minithumbup
Paul Lee
By: 'HarryH'
Jan 23,2017
1 people found
this helpful
Paul is a credit to his industry and I found him to be both helpful and professional at all stages of our recent move. I would not hesitate to use him again or to recommend him to others....
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Dec 19,2016
Minithumbup
Paul Lee
Lisa Lee
By: 'pjlj'
Dec 19,2016
0 people found
this helpful
I have worked with Paul and Lisa over many years and have always found them helpful and honest both to us as landlords and to our prospective tenants. They seek out very good tenants, many of whom are still with us after five plus years....
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Comment on agent fees
The fees are competitive and fair
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Nov 10,2016
Minithumbup
Paul Lee
Paul Lee
By: 'Rebecca Talbot'
Nov 10,2016
3 people found
this helpful
Our experience with Paul Lee was 10/10 from start to completion of our new rental home. Paul is extremely professional and efficient in all aspects of his service. He knew all details and information on the property he showed us, which made it feel personal and reassuring. We were recommended Paul by our close friend and we would not hesitate to do the same for future, potential rentees....
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Comment on agent fees
Excellent service and very good agent fee.
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Aug 22,2016
Minithumbup
Paul Lee
By: 'Laura`s Mum'
Aug 22,2016
1 people found
this helpful
Paul is a complete professional with charm. He used his many years experience to help make the journey of renting which can be hell - change to a more pleasant one....
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Aug 17,2016
Minithumbup
Paul Lee
By: 'Happy customer'
Aug 17,2016
1 people found
this helpful
Having experienced very poor service from a large well know agent in the area; it was fantastic to use Paul. His knowledge, experience and contacts were invaluable . He went out of his way to find the right flat in the area I wanted on a very tight timescale. He was commercial, practical and good humoured throughout. I would not hesitate to use Paul's services again....
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Aug 08,2016
Minithumbup
Paul Lee
By: 'Caroline'
Aug 08,2016
2 people found
this helpful
I've moved flats so many times I've lost count and Paul is the best estate agent I have ever used. He is honest, helpful, extremely knowledgeable and very friendly - Paul made the whole process of finding a flat, negotiating and organizing the paper work as stress free as possible....
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Aug 02,2016
Minithumbup
By: 'Alex'
Aug 02,2016
1 people found
this helpful
Highly professional, understanding & caring, always gets back to you promptly, thinks of everything, Paul and Lisa are faultless ! Highly recommended ....
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Aug 02,2016
Minithumbup
Paul Lee
By: 'primrosehill flat'
Aug 02,2016
1 people found
this helpful
Paul has been amazing, very helpful and even gave us a hand with getting the sofa in! very thorough, made sure we were clear on everything. top notch!...
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May 06,2016
Minithumbup
Paul Lee
Lisa Lee
By: 'Amy Primrose Hill'
May 06,2016
2 people found
this helpful
I cant recommend Paul Lee & Co highly enough. Paul went out of his way to help at every stage in the process and as such, everything has gone smoothly and it's been a very easy move. It's such a shame all agents aren't like this! Thanks for making it a great experience in moving back to London....
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Mar 23,2016
Minithumbup
By: 'Alison'
Mar 23,2016
2 people found
this helpful
I cannot recommend Paul highly enough. He is professional, helpful, thorough, and friendly. He always makes time for even the smallest concern and provides the highest standard of service with a smile on his face. He conducts his business with the utmost integrity and with the expertise gleaned over many years' experience. He makes the whole letting process as easy and stress-free as possible!...
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Feb 22,2016
Minithumbup
Paul Lee
By: 'Jenna'
Feb 22,2016
2 people found
this helpful
I had been looking for a dog friendly property in London for over 6 months and Paul was incredibly helpful in this search. He is very knowledgeable about the Primrose Hill area and managed the tenancy with care and efficiency. He kept me informed and up to date at every step of the process. I would not hesitate to recommend Paul Lee Lettings particularly if you are looking to rent with a pet....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Feb 21,2016
Minithumbup
Paul Lee
By: 'Sarah Val'
Feb 21,2016
2 people found
this helpful
I had been struggling to find a property in the area so I called Paul. He knew of a property matching my requirements that was listed with another agent, and after a few phone calls he had arranged for us to view it. He has great knowledge of the rental market in Primrose Hill and gives great attention to detail....
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Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Hampstead and Belsize Park
  • NW8
  • St Johns Wood

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Agent Fees

Tenant Fees and Expenses involved
After negotiations have been completed and the terms of the tenancy are agreed the following payments will be required:

An initial rent payment in advance either calendar monthly or quarterly (based on the calculation of the agreed weekly rent multiplied by 52 weeks and divided by 12 months to equal the calendar monthly rent. The monthly rent if applicable is then multiplied by 3 to equal the quarterly rent)
A tenancy deposit equal to six weeks (if no pets) of the agreed rent, i.e. £400.00 per week multiplied by 6 equals £2,400.00
A Tenancy administration fee of £85.00, inclusive of VAT charged per Tenant, as a one time cost for the entire term of the tenancy to include any tenancy renewals. The Tenancy Administration fee includes the cost of referencing and a credit check, the provision of the tenancy agreement, associated tenancy documents and the protection of the tenancy deposit with the TDS (please refer to the Deposit heading below). Please note, the tenancy deposit does not form part of the agent's fees.
If the Landlord pays for and supplies you with a professional inventory report at the commencement of the tenancy, the Tenant agrees to then pay for the inventory check out at the end of the tenancy. The current cost for check outs, charged by the inventory company that we use is £102.00 inclusive of VAT for a one bedroom property, £114.00 inclusive of VAT for a two bedroom property, £126.00 inclusive of VAT for a three bedroom property, £180.00 inclusive of VAT for a four bedroom property and £234.00 inclusive of VAT for a five bedroom property. Please note, we do not request an additional agent fee on top of this charge.
Please note, if the property we have found you is through another Letting Agent then they will confirm to you their fees and charges for the tenancy administration.
The initial monies paid must be in cleared funds, the first payment is payable by bank transfer BACS or CHAPS and thereafter payments should be made by bank standing order. Please note that VAT is charged at the prevailing rate. VAT Reg. No: 719 0206 57.
Last updated at 11:41 AM 28/01/2016 by paul lee

Complaints Procedure

Please contact Mr Paul Lee for more information
Last updated at 11:41 AM 28/01/2016 by paul lee

Awards won by Paul Lee & Company

Individual Branch Awards

London, NW1 8LS

Paul Lee - upload your photo Paul Lee
81 reviews

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22 reviews

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