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    Paul Lee
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    Lisa Lee
Paul Lee & Company is the foremost family owned independent local letting agent serving the lettings market since 1997.

A business that is built on personal recommendations and referrals, with a name that you can trust.

With more than 28 years experience in the rental business, we have helped to find homes to rent for many thousands of tenants by marketing our client landlord's finest quality houses and flats for rent in the North West London areas of Primrose Hill, Hampstead, Belsize Park
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49 Chalcot Road
Primrose Hill,London
Greater London
NW1 8LS
02077227780

 
Website not available

Properties for sale
Properties for rent
Nov 10,2016
Minithumbup
By:
Nov 10,2016
2 people found
this helpful
Our experience with Paul Lee was 10/10 from start to completion of our new rental home. Paul is extremely professional and efficient in all aspects of his service. He knew all details and information on the property he showed us, which made it feel personal and reassuring. We were recommended Paul by our close friend and we would not hesitate to do the same for future, potential rentees....
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Comment on agent fees
Excellent service and very good agent fee.
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
1 people found
this helpful
Paul is a complete professional with charm. He used his many years experience to help make the journey of renting which can be hell - change to a more pleasant one....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
1 people found
this helpful
Having experienced very poor service from a large well know agent in the area; it was fantastic to use Paul. His knowledge, experience and contacts were invaluable . He went out of his way to find the right flat in the area I wanted on a very tight timescale. He was commercial, practical and good humoured throughout. I would not hesitate to use Paul's services again....
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
2 people found
this helpful
I've moved flats so many times I've lost count and Paul is the best estate agent I have ever used. He is honest, helpful, extremely knowledgeable and very friendly - Paul made the whole process of finding a flat, negotiating and organizing the paper work as stress free as possible....
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
1 people found
this helpful
Highly professional, understanding & caring, always gets back to you promptly, thinks of everything, Paul and Lisa are faultless ! Highly recommended ....
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
1 people found
this helpful
Paul has been amazing, very helpful and even gave us a hand with getting the sofa in! very thorough, made sure we were clear on everything. top notch!...
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May 06,2016
Minithumbup
By:
May 06,2016
2 people found
this helpful
I cant recommend Paul Lee & Co highly enough. Paul went out of his way to help at every stage in the process and as such, everything has gone smoothly and it's been a very easy move. It's such a shame all agents aren't like this! Thanks for making it a great experience in moving back to London....
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Mar 23,2016
Minithumbup
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Mar 23,2016
2 people found
this helpful
I cannot recommend Paul highly enough. He is professional, helpful, thorough, and friendly. He always makes time for even the smallest concern and provides the highest standard of service with a smile on his face. He conducts his business with the utmost integrity and with the expertise gleaned over many years' experience. He makes the whole letting process as easy and stress-free as possible!...
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Feb 22,2016
Minithumbup
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Feb 22,2016
2 people found
this helpful
I had been looking for a dog friendly property in London for over 6 months and Paul was incredibly helpful in this search. He is very knowledgeable about the Primrose Hill area and managed the tenancy with care and efficiency. He kept me informed and up to date at every step of the process. I would not hesitate to recommend Paul Lee Lettings particularly if you are looking to rent with a pet....
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Comment on agent fees
Very fair.
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Feb 21,2016
Minithumbup
By:
Feb 21,2016
2 people found
this helpful
I had been struggling to find a property in the area so I called Paul. He knew of a property matching my requirements that was listed with another agent, and after a few phone calls he had arranged for us to view it. He has great knowledge of the rental market in Primrose Hill and gives great attention to detail....
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Feb 17,2016
Minithumbup
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Feb 17,2016
3 people found
this helpful
There's not much I can say that hasn't already been said about this outstanding estate agent. Paul and Lisa treated us like their own family (better, in fact, considering some of my relations). If we move to another area it's going to be tough finding a more trustworthy and sympathetic agent....
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Comment on agent fees
Very reasonable considering the competition.
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Feb 02,2016
Minithumbup
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Feb 02,2016
1 people found
this helpful
Superb service: thorough, transparent and responsive. A real pleasure to deal with. I would strongly recommend using Paul's services....
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Jan 25,2016
Minithumbup
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Jan 25,2016
1 people found
this helpful
A fantastic service, handled from to finish by an expert in both the local area and his field of practice. If all estate agents operated in the manner Paul did throughout the process, as an industry, the age old reputation would be quickly reversed....
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Comment on agent fees
Entirely transparent and very good value.
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
1 people found
this helpful
Paul and his team helped us let our flat in Primrose Hill and were utterly professional and helpful. Had extremely good relevant local knowledge. Were flexible and thorough when it came to finding suitable tenants and made everything run smoothly. Would recommend and also happily use again....
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Nov 18,2015
Minithumbup
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Nov 18,2015
1 people found
this helpful
Paul and Lisa are just very nice people. Paul has the patience of a saint and excellent knowledge of the area. He actually calls you back when he says he will and works very hard to find the best rental property for your budget. It was wonderful to find someone who would only take me to places that met my criteria and didn't waste my time with viewings that didn't suit my needs. I wouldn't hesitate to recommend Paul Lee to anyone looking for a property to rent....
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Nov 09,2015
Minithumbup
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Nov 09,2015
1 people found
this helpful
Paul Lee & Company are a real pleasure to deal with. I have dealt with Paul on numerous occasions as a tenant, and find him to be head and shoulders above any other Lettings agent. Paul is an incredibly nice person, which still counts for a huge amount. Secondly, he is very knowledgable, prompt, fair and courteous. I highly recommend using Paul Lee & Company - tenant or Landlord....
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Oct 20,2015
Minithumbup
By:
Oct 20,2015
2 people found
this helpful
Paul provided excellent service throughout the letting process and is trustworthy and professional. We would highly recommend Paul Lee and Co....
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Oct 19,2015
Minithumbup
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Oct 19,2015
2 people found
this helpful
My firm's relocation agent (have moved from NY) introduced me to Paul Lee in August 2015 so that I could look at a specific property in Primrose Hill. It was the first property on my list and, after viewing many other properties over several days, my preferred option. Before finalising, I visited the property several times with Paul. He was consistently patient, knowledgeable about the details of the property and a good ambassador for the neighbourhood. During the lease negotiations, Paul to...
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Oct 15,2015
Minithumbup
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Oct 15,2015
1 people found
this helpful
Paul Lee is an excellent professional, very competent and careful. He has an very good capacity to understand clients expectations and above all, to answer them....
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Oct 13,2015
Minithumbup
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Oct 13,2015
2 people found
this helpful
Before we stumbled on Paul, we'd been searching for an apartment using the standard online sites for well over a year with no luck. Enter Paul. We found an amazing apartment in less than 3 months and I have no doubt we couldn't have done it without him. Some of what made the experience so great: - Paul's knowledge of the Primrose Hill area is second to none. He understands the market, the inventory and the trends. - He's incredibly honest and transparent about each flat/location. - Paul is unbe...
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Oct 12,2015
Minithumbup
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Oct 12,2015
2 people found
this helpful
Exemplary lettings agents a superbly rare find. With 15 years' of letting agent experience, while renting in London, I can honestly say Paul Lee & Company is in league of its own. Always polite, authentic and realistic, the company's approach is extremely effective - and a world away from the over-inflated market rents' and rental bidding war' methods adopted by most competitors. Over all, a pleasure with minimal stress.....
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Oct 12,2015
Minithumbup
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Oct 12,2015
2 people found
this helpful
The two words I most frequently say to Paul Lee are thank you": thank you for the good advice, thank you for the helpful information, thank you for keeping me up-to-date with new legislation, thank you for solving problems like who is a reliable plumber or cleaner âโ€šรขโ€šยฌโ€šรขโ‚ฌล“ and, perhaps most important, thank you for finding good tenants. Paul Lee is the perfect agent, always looking after both my interests and those of the tenant, and thus ensuring a harmonious and m...
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Oct 12,2015
Minithumbup
By:
Oct 12,2015
2 people found
this helpful
Paul Lee comes with our highest recommendation. A truly excellent service from start to finish. We have been renting properties for about 15 years now and Paul is by far and away the best agent we have had - very professional, personable and trustworthy. He took the time to find out what we were looking for and kept his ear to the ground for us. He found us a fantastic property in Primrose Hill that is perfect for us. The lease was the first properly drafted and reasonable lease we have see...
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Comment on agent fees
Entirely reasonable.
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Oct 11,2015
Minithumbup
By:
Oct 11,2015
3 people found
this helpful
Excellent letting agent. Restores confiendence in the profession. Very clear on expectations and requirements, punctual and polite. Took the time to understand our needs and to match them. Has high standards and expects this from landlords they represent. As a result their stock is high quality. Paul Lee and Company provided an excellent service and found us the perfect flat, exactly what we were looking for....
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Comment on agent fees
Very reasonable. Not seeking to fleece his tenants.
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By: Paul Lee
Oct 11, 2015
View all comments (1)
Thank you for your kind review. We dont know who wrote this review but to be clear it ws not Paul Lee & Company themselves.....
Oct 08,2015
Minithumbup
By:
Oct 08,2015
2 people found
this helpful
Paul was perfect in getting us the house type we were looking for. Besides this, the general knowledge about the renting/selling market and pros/cons about living in this area perfectly matched ours....
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Oct 06,2015
Minithumbup
By:
Oct 06,2015
2 people found
this helpful
the service and the support we received from Paul Lee was just excellent and exceptional. I would always want to rent a place from him in the future if possible....
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Oct 03,2015
Minithumbup
By:
Oct 03,2015
2 people found
this helpful
We had a very positive experience with Paul Lee. He has strong market knowledge of the area we were looking at, with detailed and helpful insights into the process of letting, inventory on the market, infrastructure and feel of the neighbourhoods. He was very diligent in follow up, he spoke plainly and we established trust early on, his attention to detail was impressive. We found Paul to be very personable and accommodating, making the experience of letting very accessible and understandabl...
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Comment on agent fees
Very fair fee structure. Much more competitive than other agents fees structures that we considered.
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
2 people found
this helpful
Paul Lee was incredibly knowledgeable about the local rental market and relevant legislation. We felt that he was always on top of everything and went above and beyond to make sure the process went smoothly. He provided us with all the information we needed without us ever having to ask for it. He has excellent relationships so was able to find us a tenant immediately. Having considered some of the big name agents I would highly recommend Paul Lee as I always felt that he was on hand when...
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Comment on agent fees
Very competitive
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Jul 24,2015
Minithumbup
By:
Jul 24,2015
2 people found
this helpful
Paul was immensely helpful and understood immediately the type of property we were looking to rent. It did not take him long to find us the perfect flat to rent. We will certainly recommend Paul and his company to any prospective client....
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Jul 17,2015
Minithumbup
By:
Jul 17,2015
2 people found
this helpful
Paul clearly understood what I was looking for. All my requirements in terms of type of house, size, location and budget were met. He made the process seamless. He took perfect care of all the paperwork and responded to our queries in a timely manner. A pleasure to work with Paul. He made our life very easy!...
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Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Hampstead and Belsize Park
  • NW8
  • St Johns Wood

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Agent Fees

Tenant Fees and Expenses involved
After negotiations have been completed and the terms of the tenancy are agreed the following payments will be required:

An initial rent payment in advance either calendar monthly or quarterly (based on the calculation of the agreed weekly rent multiplied by 52 weeks and divided by 12 months to equal the calendar monthly rent. The monthly rent if applicable is then multiplied by 3 to equal the quarterly rent)
A tenancy deposit equal to six weeks (if no pets) of the agreed rent, i.e. ยฃ400.00 per week multiplied by 6 equals ยฃ2,400.00
A Tenancy administration fee of ยฃ85.00, inclusive of VAT charged per Tenant, as a one time cost for the entire term of the tenancy to include any tenancy renewals. The Tenancy Administration fee includes the cost of referencing and a credit check, the provision of the tenancy agreement, associated tenancy documents and the protection of the tenancy deposit with the TDS (please refer to the Deposit heading below). Please note, the tenancy deposit does not form part of the agent's fees.
If the Landlord pays for and supplies you with a professional inventory report at the commencement of the tenancy, the Tenant agrees to then pay for the inventory check out at the end of the tenancy. The current cost for check outs, charged by the inventory company that we use is ยฃ102.00 inclusive of VAT for a one bedroom property, ยฃ114.00 inclusive of VAT for a two bedroom property, ยฃ126.00 inclusive of VAT for a three bedroom property, ยฃ180.00 inclusive of VAT for a four bedroom property and ยฃ234.00 inclusive of VAT for a five bedroom property. Please note, we do not request an additional agent fee on top of this charge.
Please note, if the property we have found you is through another Letting Agent then they will confirm to you their fees and charges for the tenancy administration.
The initial monies paid must be in cleared funds, the first payment is payable by bank transfer BACS or CHAPS and thereafter payments should be made by bank standing order. Please note that VAT is charged at the prevailing rate. VAT Reg. No: 719 0206 57.
Last updated at 11:41 AM 28/01/2016 by paul lee

Complaints Procedure

Please contact Mr Paul Lee for more information
Last updated at 11:41 AM 28/01/2016 by paul lee

Awards won by Paul Lee & Company

Individual Branch Awards

London, NW1 8LS

Paul Lee - upload your photo Paul Lee
63 reviews

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Lisa Lee - upload your photo Lisa Lee
14 reviews

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