Paul Lee & Company is the foremost family owned independent local letting agent serving the lettings market since 1997.

A business that is built on personal recommendations and referrals, with a name that you can trust.

With more than 28 years experience in the rental business, we have helped to find homes to rent for many thousands of tenants by marketing our client landlord's finest quality houses and flats for rent in the North West London areas of Primrose Hill, Hampstead, Belsize Park
Read full description...Paul Lee & Company is the foremost family owned independent local letting agent serving the lettings market since 1997.

A business that is built on personal recommendations and referrals, with a name that you can trust.

With more than 28 years experience in the rental business, we have helped to find homes to rent for many thousands of tenants by marketing our client landlord's finest quality houses and flats for rent in the North West London areas of Primrose Hill, Hampstead, Belsize Park and St. John's Wood.
Paul Lee & Company

49 Chalcot Road
Primrose Hill,London
Greater London
NW1 8LS
02077227780

Website not available

Properties for Sale
Properties to Rent

“ Amazing. A+ service and communication.... ”

Jul 12,2018
Minithumbup
By: 'Sethhart'
Jul 12,2018
1 people found
this helpful
Rented flat from Paul. Amazing experience from soup to nuts. A true professional. Our family is grateful for his guidance and efficiency. Looking forward to working with him again and recommending to others....
read full review
Comment on agent fees
Fair.
Was this helpful? Yes

“ Professional & Friendly Property Agency... ”

Jul 12,2018
Minithumbup
By: 'Demina'
Jul 12,2018
0 people found
this helpful
Paul Lee & Co are an amazingly professional and friendly agency. The experience was the best I ever had in my so many years of dealing with property estate agents in London. Prompt communication, open, transparent, stress-free practices and the service is second to none. ...
read full review
Comment on agent fees
Transparent and fair. Paul will be upfront and transparent with you.
Was this helpful? Yes

“ Excellent Experience with Paul Lee... ”

Mar 18,2018
Minithumbup
By: 'Heather Clark'
Mar 18,2018
1 people found
this helpful
I recently rented an apartment through Paul Lee's letting service and had an amazing experience- he is reliable, detail oriented, and professional. He's also knowledgable about the neighborhood and made me feel very welcome, even giving me a bottle of wine to congratulate ...
read full review
Was this helpful? Yes
Mar 13,2018
Minithumbup
By: 'Charlotte'
Mar 13,2018
1 people found
this helpful
Excellent service all along . Paul and his team were very helpful and and supportive. They always take the time to explain and look for solutions when you need one. Their experience of the local market, their knowledge of all procedures and enthusiasm at all time ...
read full review
Was this helpful? Yes
Dec 03,2017
Minithumbup
By: 'Leticia B'
Dec 03,2017
1 people found
this helpful
Very happy with the service provided by Paul Lee & Company. Their knowledge, experience and customer care is outstanding. It was an absolutely pleasure dealing with them during the rental process, they made it uncomplicated and provided all required support. A special thank you to ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Sue H'
Nov 21,2017
1 people found
this helpful
It was very pleasing to be dealing with someone who knows the area very well, followed up promptly and effectively with all matters that we were dealing with. He has found us a lovely new tenant. I look forward to working with Paul in the ...
read full review
Comment on agent fees
Lovely to feel that we are getting value for money and dealing with someone who is fair.
Was this helpful? Yes
Nov 01,2017
Minithumbup
By: 'Jonathan'
Nov 01,2017
0 people found
this helpful
Paul and Lisa are consummate professionals and extremely pleasant people to work with. I have worked with them for the last five years and would strongly recommend any landlord or tenant talk to them - you can always count on honesty and professionalism allied with ...
read full review
Comment on agent fees
Paul Lee and Co.'s fees are at or slightly better than market when compared to the other agents operating in the Primrose Hill area. I appreciate the reduced fee for extensions and that they bill for 6-month periods rather than the entire tenancy at once.
Was this helpful? Yes
Oct 29,2017
Minithumbup
By: 'Ms GG & Mr KB'
Oct 29,2017
1 people found
this helpful
Paul Lee is the kind of London letting agent that most people can only hope exists. Paul is very professional, efficient, trustworthy, sincere and takes pride in the services that he offers. Our recent move into a very well managed property has been the most ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 03,2017
Minithumbup
By: 'Alissa V.'
Oct 03,2017
1 people found
this helpful
As an ex-pat moving to London with little knowledge of the letting process, Paul was exceptionally thorough and kind throughout the process. I felt truly cared for and would recommend his services any time....
read full review
Comment on agent fees
Fair fees.
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Robin @ DHP Co'
Sep 06,2017
1 people found
this helpful
Excellent, honest and contentious service from beginning to end. We have used Paul Lee & Co for many years with various properties and will continue to do so....
read full review
Comment on agent fees
Fair and reasonable
Was this helpful? Yes
Aug 07,2017
Minithumbup
By: 'Sergio'
Aug 07,2017
2 people found
this helpful
We contacted Paul regarding a house we wanted to rent in Primerose Hill. We finally didn't rent that specific house, but Paul quickly became our go-to person that helped us find the right home for us. His unbiased, honest and friendly advice really helped us ...
read full review
Comment on agent fees
Paul was happy to help us find a property outside of his portfolio of properties. He worked with the other real estate companies seamlessly who shared their fee with him.
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Troy'
Aug 04,2017
1 people found
this helpful
After missing out on many flats because of multiple agents showing the same property to many prospective tenants, working with Paul Lee was very refreshing. He has vast group of landlords that work exclusively with him. So you know exactly where you stand. He helped ...
read full review
Comment on agent fees
Paul's fees are very competitive.
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Jonny'
Jul 25,2017
1 people found
this helpful
I've known Paul Lee for several years, initially as a tenant and subsequently as a landlord. He is very professional, knowledgeable, helpful, and honest. What stands him apart is that he genuinely cares about providing an excellent service to his clients- he treats you as ...
read full review
Comment on agent fees
Paul Lee's monthly fees are at the low end of the industry average, and his one-off charges (inventory etc) are done at cost- a significant saving compared to most of his competitors!
Was this helpful? Yes
Jul 04,2017
Minithumbup
By: 'Gillian'
Jul 04,2017
1 people found
this helpful
My family has been renting property through Paul Lee for the last ten years. We have always found both Paul and Lisa to be extremely helpful and very professional. They always go the extra mile, so much so that my husband never needs to read ...
read full review
Was this helpful? Yes
Jun 23,2017
Minithumbup
By: 'Devina Gibbs'
Jun 23,2017
3 people found
this helpful
Having working with a few agencies in the past I found Paul very helpful and made the entire process easy to follow and understand....
read full review
Was this helpful? Yes
Jun 20,2017
Minithumbup
By: 'Denis Sa'
Jun 20,2017
3 people found
this helpful
We are so very pleased that we were able to work with Paul Lee through the letting process of our new place, and we feel lucky that our first experience of letting in the UK was so seamless. He made things clear, straightforward, and was ...
read full review
Was this helpful? Yes
Jun 16,2017
Minithumbup
By: 'Susi Taylor'
Jun 16,2017
3 people found
this helpful
I first met Paul as a tenant of a property he managed, some 17 years ago - my husband and I had such a wonderful experience, felt cared for and understood. He stuck in our minds as one of those rare and genuine people in the ...
read full review
Comment on agent fees
Very reasonable, you get A LOT for a lot less than many agents in the area charge.
Was this helpful? Yes
May 16,2017
Minithumbup
By: 'Phil Taylor'
May 16,2017
3 people found
this helpful
I've been renting properties for 20 years and this is the most professional, impressive service I have ever received. In particular the focus on ensuring all of the rights of tenancy were fully explained, including the obligations on landlords and letting agents, was refreshing. I was ...
read full review
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Fiona'
Mar 27,2017
2 people found
this helpful
Paul has made renting a new flat an absolute dream process. He is always a friendly and trusted voice: he was so thorough when explaining paperwork, proactive to help us get information about our flat and constant in his clear communication. It's been very easy ...
read full review
Comment on agent fees
Very fair and reasonable, especially considering the high standard of service we received.
Was this helpful? Yes
Mar 21,2017
Minithumbup
By: 'American in London'
Mar 21,2017
0 people found
this helpful
From the moment I contacted Paul, he was extremely responsive and professional. He is a very personable man and, unlike many letting agents, really listened to me. He went out of his way to secure the flat I wanted, even though another agent at another ...
read full review
Comment on agent fees
We paid no fees to Paul
Was this helpful? Yes
Feb 28,2017
Minithumbup
By: 'Prof. Alessandra Lemma'
Feb 28,2017
1 people found
this helpful
Paul Lee and his team are consumate professionals. we have absolutely no complaints. The entire process was smooth, transparent and hassle free. We unreservedly recommend them....
read full review
Comment on agent fees
Extemely reasonable.
Was this helpful? Yes
Feb 27,2017
Minithumbup
By: 'Stacey and Laura'
Feb 27,2017
0 people found
this helpful
Paul was fantastic! He made you feel totally at ease and actually made looking for a new home really enjoyable! The whole process was efficient and extremely informative. we couldn't fault him in anyway. Paul went above and beyond to help in anyway he could. ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
By: 'Eve'
Jan 30,2017
0 people found
this helpful
We have used Paul Lee and Co as a family for over 20 years and have always had the most brilliant and efficient service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 24,2017
Minithumbup
By: 'Tan'
Jan 24,2017
0 people found
this helpful
Never a compliant. Paul has excellent knowledge on lettings and is very professional. Very thorough and always efficient. Always a pleasure to deal with Paul....
read full review
Comment on agent fees
Good. Worth the money.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By: 'HarryH'
Jan 23,2017
1 people found
this helpful
Paul is a credit to his industry and I found him to be both helpful and professional at all stages of our recent move. I would not hesitate to use him again or to recommend him to others....
read full review
Was this helpful? Yes
Dec 19,2016
Minithumbup
By: 'pjlj'
Dec 19,2016
0 people found
this helpful
I have worked with Paul and Lisa over many years and have always found them helpful and honest both to us as landlords and to our prospective tenants. They seek out very good tenants, many of whom are still with us after five plus years....
read full review
Comment on agent fees
The fees are competitive and fair
Was this helpful? Yes
Nov 10,2016
Minithumbup
By: 'Rebecca Talbot'
Nov 10,2016
3 people found
this helpful
Our experience with Paul Lee was 10/10 from start to completion of our new rental home. Paul is extremely professional and efficient in all aspects of his service. He knew all details and information on the property he showed us, which made it feel personal and ...
read full review
Comment on agent fees
Excellent service and very good agent fee.
Was this helpful? Yes
Aug 22,2016
Minithumbup
By: 'Laura`s Mum'
Aug 22,2016
1 people found
this helpful
Paul is a complete professional with charm. He used his many years experience to help make the journey of renting which can be hell - change to a more pleasant one....
read full review
Was this helpful? Yes
Aug 17,2016
Minithumbup
By: 'Happy customer'
Aug 17,2016
1 people found
this helpful
Having experienced very poor service from a large well know agent in the area; it was fantastic to use Paul. His knowledge, experience and contacts were invaluable . He went out of his way to find the right flat in the area I wanted on a ...
read full review
Was this helpful? Yes
Aug 08,2016
Minithumbup
By: 'Caroline'
Aug 08,2016
2 people found
this helpful
I've moved flats so many times I've lost count and Paul is the best estate agent I have ever used. He is honest, helpful, extremely knowledgeable and very friendly - Paul made the whole process of finding a flat, negotiating and organizing the paper work ...
read full review
Was this helpful? Yes
Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Hampstead and Belsize Park
  • NW8
  • St Johns Wood

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 76 0 0 0 0 0 2 0

Agent Fees

Tenant Fees and Expenses involved
After negotiations have been completed and the terms of the tenancy are agreed the following payments will be required:

An initial rent payment in advance either calendar monthly or quarterly (based on the calculation of the agreed weekly rent multiplied by 52 weeks and divided by 12 months to equal the calendar monthly rent. The monthly rent if applicable is then multiplied by 3 to equal the quarterly rent)
A tenancy deposit equal to six weeks (if no pets) of the agreed rent, i.e. £400.00 per week multiplied by 6 equals £2,400.00
A Tenancy administration fee of £85.00, inclusive of VAT charged per Tenant, as a one time cost for the entire term of the tenancy to include any tenancy renewals. The Tenancy Administration fee includes the cost of referencing and a credit check, the provision of the tenancy agreement, associated tenancy documents and the protection of the tenancy deposit with the TDS (please refer to the Deposit heading below). Please note, the tenancy deposit does not form part of the agent's fees.
If the Landlord pays for and supplies you with a professional inventory report at the commencement of the tenancy, the Tenant agrees to then pay for the inventory check out at the end of the tenancy. The current cost for check outs, charged by the inventory company that we use is £102.00 inclusive of VAT for a one bedroom property, £114.00 inclusive of VAT for a two bedroom property, £126.00 inclusive of VAT for a three bedroom property, £180.00 inclusive of VAT for a four bedroom property and £234.00 inclusive of VAT for a five bedroom property. Please note, we do not request an additional agent fee on top of this charge.
Please note, if the property we have found you is through another Letting Agent then they will confirm to you their fees and charges for the tenancy administration.
The initial monies paid must be in cleared funds, the first payment is payable by bank transfer BACS or CHAPS and thereafter payments should be made by bank standing order. Please note that VAT is charged at the prevailing rate. VAT Reg. No: 719 0206 57.
Last updated at 11:41 AM 28/01/2016 by paul lee

Complaints Procedure

Please contact Mr Paul Lee for more information
Last updated at 11:41 AM 28/01/2016 by paul lee

Firm Widgets

My widgets

Opening hours




Find the Best Agent to
Sell or Rent Your Home