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    Paul Lee
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    Lisa Lee
Paul Lee & Company is the foremost family owned independent local letting agent serving the lettings market since 1997.

A business that is built on personal recommendations and referrals, with a name that you can trust.

With more than 28 years experience in the rental business, we have helped to find homes to rent for many thousands of tenants by marketing our client landlord's finest quality houses and flats for rent in the North West London areas of Primrose Hill, Hampstead, Belsize Park
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49 Chalcot Road
Primrose Hill,London
Greater London
NW1 8LS
02077227780

 
Website not available Properties for sale
Properties for rent
Jun 23,2017
Minithumbup
Paul Lee
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Jun 23,2017
2 people found
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Having working with a few agencies in the past I found Paul very helpful and made the entire process easy to follow and understand....
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Jun 20,2017
Minithumbup
Paul Lee
Lisa Lee
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Jun 20,2017
2 people found
this helpful
We are so very pleased that we were able to work with Paul Lee through the letting process of our new place, and we feel lucky that our first experience of letting in the UK was so seamless. He made things clear, straightforward, and was a great advocate for our needs. I have even run into people in our new neighborhood who confirm his professional services as well, and who indicate that working to let with Paul Lee is much better than without him. We wholeheartedly agree. While it can be a ...
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Jun 16,2017
Minithumbup
Paul Lee
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Jun 16,2017
2 people found
this helpful
I first met Paul as a tenant of a property he managed, some 17 years ago - my husband and I had such a wonderful experience, felt cared for and understood. He stuck in our minds as one of those rare and genuine people in the world of real estate. So when we recently wanted to let our home we knew that he would do a fantastic job. And he has not disappointed - he is thorough, efficient, pulls the stops out in order to make things happen, and nothing is too much trouble. He gives more than any...
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Comment on agent fees
Very reasonable, you get A LOT for a lot less than many agents in the area charge.
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May 16,2017
Minithumbup
Paul Lee
Lisa Lee
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May 16,2017
2 people found
this helpful
I've been renting properties for 20 years and this is the most professional, impressive service I have ever received. In particular the focus on ensuring all of the rights of tenancy were fully explained, including the obligations on landlords and letting agents, was refreshing. I was in two minds between renting two properties but made the decision based on the quality of customer service of Paul Lee & Company. I would not hesitate to recommend them to other prospective tenants....
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Mar 27,2017
Minithumbup
Paul Lee
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Mar 27,2017
1 people found
this helpful
Paul has made renting a new flat an absolute dream process. He is always a friendly and trusted voice: he was so thorough when explaining paperwork, proactive to help us get information about our flat and constant in his clear communication. It's been very easy and enjoyable to work with him....
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Comment on agent fees
Very fair and reasonable, especially considering the high standard of service we received.
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Mar 21,2017
Minithumbup
Paul Lee
Lisa Lee
By:
Mar 21,2017
0 people found
this helpful
From the moment I contacted Paul, he was extremely responsive and professional. He is a very personable man and, unlike many letting agents, really listened to me. He went out of his way to secure the flat I wanted, even though another agent at another letting company, wouldn't let me see the flat because of our dog. Paul made the whole process, easy and enjoyable!...
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Comment on agent fees
We paid no fees to Paul
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Feb 28,2017
Minithumbup
Paul Lee
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Feb 28,2017
1 people found
this helpful
Paul Lee and his team are consumate professionals. we have absolutely no complaints. The entire process was smooth, transparent and hassle free. We unreservedly recommend them....
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Comment on agent fees
Extemely reasonable.
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Feb 27,2017
Minithumbup
Paul Lee
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Feb 27,2017
0 people found
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Paul was fantastic! He made you feel totally at ease and actually made looking for a new home really enjoyable! The whole process was efficient and extremely informative. we couldn't fault him in anyway. Paul went above and beyond to help in anyway he could. We would not hesitate to recommend Paul to others, he is a true professional and having had bad experiences with other letting agents in the past, Paul is certainly a credit to his business! Thank you Paul!...
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Comment on agent fees
Good
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Jan 30,2017
Minithumbup
Paul Lee
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Jan 30,2017
0 people found
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We have used Paul Lee and Co as a family for over 20 years and have always had the most brilliant and efficient service....
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Comment on agent fees
Good
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Jan 24,2017
Minithumbup
Paul Lee
Lisa Lee
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Jan 24,2017
0 people found
this helpful
Never a compliant. Paul has excellent knowledge on lettings and is very professional. Very thorough and always efficient. Always a pleasure to deal with Paul....
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Comment on agent fees
Good. Worth the money.
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Jan 23,2017
Minithumbup
Paul Lee
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Jan 23,2017
1 people found
this helpful
Paul is a credit to his industry and I found him to be both helpful and professional at all stages of our recent move. I would not hesitate to use him again or to recommend him to others....
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Dec 19,2016
Minithumbup
Paul Lee
Lisa Lee
By:
Dec 19,2016
0 people found
this helpful
I have worked with Paul and Lisa over many years and have always found them helpful and honest both to us as landlords and to our prospective tenants. They seek out very good tenants, many of whom are still with us after five plus years....
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Comment on agent fees
The fees are competitive and fair
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Nov 10,2016
Minithumbup
Paul Lee
Paul Lee
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Nov 10,2016
3 people found
this helpful
Our experience with Paul Lee was 10/10 from start to completion of our new rental home. Paul is extremely professional and efficient in all aspects of his service. He knew all details and information on the property he showed us, which made it feel personal and reassuring. We were recommended Paul by our close friend and we would not hesitate to do the same for future, potential rentees....
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Comment on agent fees
Excellent service and very good agent fee.
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Aug 22,2016
Minithumbup
Paul Lee
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Aug 22,2016
1 people found
this helpful
Paul is a complete professional with charm. He used his many years experience to help make the journey of renting which can be hell - change to a more pleasant one....
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Aug 17,2016
Minithumbup
Paul Lee
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Aug 17,2016
1 people found
this helpful
Having experienced very poor service from a large well know agent in the area; it was fantastic to use Paul. His knowledge, experience and contacts were invaluable . He went out of his way to find the right flat in the area I wanted on a very tight timescale. He was commercial, practical and good humoured throughout. I would not hesitate to use Paul's services again....
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Aug 08,2016
Minithumbup
Paul Lee
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Aug 08,2016
2 people found
this helpful
I've moved flats so many times I've lost count and Paul is the best estate agent I have ever used. He is honest, helpful, extremely knowledgeable and very friendly - Paul made the whole process of finding a flat, negotiating and organizing the paper work as stress free as possible....
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Aug 02,2016
Minithumbup
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Aug 02,2016
1 people found
this helpful
Highly professional, understanding & caring, always gets back to you promptly, thinks of everything, Paul and Lisa are faultless ! Highly recommended ....
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Aug 02,2016
Minithumbup
Paul Lee
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Aug 02,2016
1 people found
this helpful
Paul has been amazing, very helpful and even gave us a hand with getting the sofa in! very thorough, made sure we were clear on everything. top notch!...
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May 06,2016
Minithumbup
Paul Lee
Lisa Lee
By:
May 06,2016
2 people found
this helpful
I cant recommend Paul Lee & Co highly enough. Paul went out of his way to help at every stage in the process and as such, everything has gone smoothly and it's been a very easy move. It's such a shame all agents aren't like this! Thanks for making it a great experience in moving back to London....
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Mar 23,2016
Minithumbup
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Mar 23,2016
2 people found
this helpful
I cannot recommend Paul highly enough. He is professional, helpful, thorough, and friendly. He always makes time for even the smallest concern and provides the highest standard of service with a smile on his face. He conducts his business with the utmost integrity and with the expertise gleaned over many years' experience. He makes the whole letting process as easy and stress-free as possible!...
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Feb 22,2016
Minithumbup
Paul Lee
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Feb 22,2016
2 people found
this helpful
I had been looking for a dog friendly property in London for over 6 months and Paul was incredibly helpful in this search. He is very knowledgeable about the Primrose Hill area and managed the tenancy with care and efficiency. He kept me informed and up to date at every step of the process. I would not hesitate to recommend Paul Lee Lettings particularly if you are looking to rent with a pet....
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Comment on agent fees
Very fair.
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Feb 21,2016
Minithumbup
Paul Lee
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Feb 21,2016
2 people found
this helpful
I had been struggling to find a property in the area so I called Paul. He knew of a property matching my requirements that was listed with another agent, and after a few phone calls he had arranged for us to view it. He has great knowledge of the rental market in Primrose Hill and gives great attention to detail....
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Feb 17,2016
Minithumbup
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Feb 17,2016
3 people found
this helpful
There's not much I can say that hasn't already been said about this outstanding estate agent. Paul and Lisa treated us like their own family (better, in fact, considering some of my relations). If we move to another area it's going to be tough finding a more trustworthy and sympathetic agent....
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Comment on agent fees
Very reasonable considering the competition.
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Feb 02,2016
Minithumbup
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Feb 02,2016
1 people found
this helpful
Superb service: thorough, transparent and responsive. A real pleasure to deal with. I would strongly recommend using Paul's services....
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Jan 25,2016
Minithumbup
Paul Lee
By:
Jan 25,2016
1 people found
this helpful
A fantastic service, handled from to finish by an expert in both the local area and his field of practice. If all estate agents operated in the manner Paul did throughout the process, as an industry, the age old reputation would be quickly reversed....
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Comment on agent fees
Entirely transparent and very good value.
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Dec 21,2015
Minithumbup
Paul Lee
By:
Dec 21,2015
1 people found
this helpful
Paul and his team helped us let our flat in Primrose Hill and were utterly professional and helpful. Had extremely good relevant local knowledge. Were flexible and thorough when it came to finding suitable tenants and made everything run smoothly. Would recommend and also happily use again....
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Nov 18,2015
Minithumbup
Paul Lee
By:
Nov 18,2015
1 people found
this helpful
Paul and Lisa are just very nice people. Paul has the patience of a saint and excellent knowledge of the area. He actually calls you back when he says he will and works very hard to find the best rental property for your budget. It was wonderful to find someone who would only take me to places that met my criteria and didn't waste my time with viewings that didn't suit my needs. I wouldn't hesitate to recommend Paul Lee to anyone looking for a property to rent....
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Nov 09,2015
Minithumbup
Paul Lee
Lisa Lee
By:
Nov 09,2015
1 people found
this helpful
Paul Lee & Company are a real pleasure to deal with. I have dealt with Paul on numerous occasions as a tenant, and find him to be head and shoulders above any other Lettings agent. Paul is an incredibly nice person, which still counts for a huge amount. Secondly, he is very knowledgable, prompt, fair and courteous. I highly recommend using Paul Lee & Company - tenant or Landlord....
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Oct 20,2015
Minithumbup
Paul Lee
By:
Oct 20,2015
2 people found
this helpful
Paul provided excellent service throughout the letting process and is trustworthy and professional. We would highly recommend Paul Lee and Co....
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Oct 19,2015
Minithumbup
Paul Lee
By:
Oct 19,2015
2 people found
this helpful
My firm's relocation agent (have moved from NY) introduced me to Paul Lee in August 2015 so that I could look at a specific property in Primrose Hill. It was the first property on my list and, after viewing many other properties over several days, my preferred option. Before finalising, I visited the property several times with Paul. He was consistently patient, knowledgeable about the details of the property and a good ambassador for the neighbourhood. During the lease negotiations, Paul to...
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Areas covered
  • NW1
  • Primrose Hill
  • NW3
  • Hampstead and Belsize Park
  • NW8
  • St Johns Wood

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Agent Fees

Tenant Fees and Expenses involved
After negotiations have been completed and the terms of the tenancy are agreed the following payments will be required:

An initial rent payment in advance either calendar monthly or quarterly (based on the calculation of the agreed weekly rent multiplied by 52 weeks and divided by 12 months to equal the calendar monthly rent. The monthly rent if applicable is then multiplied by 3 to equal the quarterly rent)
A tenancy deposit equal to six weeks (if no pets) of the agreed rent, i.e. £400.00 per week multiplied by 6 equals £2,400.00
A Tenancy administration fee of £85.00, inclusive of VAT charged per Tenant, as a one time cost for the entire term of the tenancy to include any tenancy renewals. The Tenancy Administration fee includes the cost of referencing and a credit check, the provision of the tenancy agreement, associated tenancy documents and the protection of the tenancy deposit with the TDS (please refer to the Deposit heading below). Please note, the tenancy deposit does not form part of the agent's fees.
If the Landlord pays for and supplies you with a professional inventory report at the commencement of the tenancy, the Tenant agrees to then pay for the inventory check out at the end of the tenancy. The current cost for check outs, charged by the inventory company that we use is £102.00 inclusive of VAT for a one bedroom property, £114.00 inclusive of VAT for a two bedroom property, £126.00 inclusive of VAT for a three bedroom property, £180.00 inclusive of VAT for a four bedroom property and £234.00 inclusive of VAT for a five bedroom property. Please note, we do not request an additional agent fee on top of this charge.
Please note, if the property we have found you is through another Letting Agent then they will confirm to you their fees and charges for the tenancy administration.
The initial monies paid must be in cleared funds, the first payment is payable by bank transfer BACS or CHAPS and thereafter payments should be made by bank standing order. Please note that VAT is charged at the prevailing rate. VAT Reg. No: 719 0206 57.
Last updated at 11:41 AM 28/01/2016 by paul lee

Complaints Procedure

Please contact Mr Paul Lee for more information
Last updated at 11:41 AM 28/01/2016 by paul lee

Awards won by Paul Lee & Company

Individual Branch Awards

London, NW1 8LS

Paul Lee - upload your photo Paul Lee
74 reviews

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19 reviews

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