Paul Dubberley & Co
3.5/5, 37 reviews
62% recommended
86% sales valuation accuracy
92% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 92% £84,000 £154,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 9 8 5 0 5 1 3 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Sales
Latest Properties

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“Amazing service thank you holly...”

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Dec 03,2020
Minithumbup
By: 'tina'
Dec 03,2020
0 people found
this helpful
Amazing service want to say a big thank you to holly !! After looking for a couple of months with no luck for a property and going with several agents no luck due to me being a single mom of two children and only working part ...
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“Worst experience ever!...”

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Oct 19,2020
Minithumbdown
By: 'Amndeep'
Oct 19,2020
0 people found
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WOST COMPANY EVER! I have been calling them countless times to view some properties and they tell us the property is already sold (strangely some of the properties are already sold when its been just posted) or there are no viewing available. After few days ...
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“Very polite staff. Responded to all questions......”

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Aug 07,2020
Minithumbup
By: 'Peter'
Aug 07,2020
0 people found
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Very polite staff. Responded to all questions and very patient. I and my family did not have any problems renting a property from them. Thanks very much....
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“Wish I could exceed 5 stars. Nice and friendl......”

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Aug 06,2020
Minithumbup
By: 'Florence'
Aug 06,2020
0 people found
this helpful
Wish I could exceed 5 stars. Nice and friendly staff. Always ready to help. I am extremely satisfied with the services rendered. Thanks very much. Florence...
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“Outstanding service....”

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Jun 25,2020
Minithumbup
By: 'Jade'
Jun 25,2020
1 people found
this helpful
Sophia was amazing throughout the whole process, the service I received was outstanding. I found Sophia smiley, informative, very professional and polite....
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“Treated badly & then lied to!!!...”

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Jun 22,2020
Minithumbdown
By: 'Adrian'
Jun 22,2020
0 people found
this helpful
After enquiring about a bungalow for rent last Thursday, i called office who then passed details onto Sofia who called me back within 5 minutes (only good thing to say) Arranged a viewing 2 days later on the Saturday at 3.15pm, i confirmed that we already knew ...
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By: Adrian Hewitt
Jun 24, 2020
View all comments (3)
Wow Sophia good luck with your career. It was not mentioned to be confirmed on the day, we did not get any information on this. But you defend by lying even by replying on this review which actually other people have reviewed with similar comments. I'm sure people reading this review will make their own minds up. I would never treat anyone like this just to defend your mistakes! Pointless replying to me as your very disrespectful & doesn't look good on the company you work for & I will neve ...

“I had the most horrible experience with…I ha......”

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Mar 18,2020
Minithumbdown
By: 'Oana'
Mar 18,2020
0 people found
this helpful
I had the most horrible experience with… I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story ...
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By: Sophia Mitchell
Mar 19, 2020
View all comments (1)
Good Morning Oana and thank you for your feedback. Unfortunately, due to extenuating circumstances with what is going on in the world right now, the Landlord of the property you applied for is having to self-isolate and is stuck abroad on Lockdown, he went away for three days and is currently unable to return to the UK. Due to this, the Landlord has decided to temporarily withdraw his property from the rental market until he is able to get back in time for you to move in to the property on the ...

“we would like to thank Gags and the team for ......”

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Mar 16,2020
Minithumbup
By: 'MICHAEL'
Mar 16,2020
0 people found
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we would like to thank Gags and the team for a very professional and polite service. M and A formerly of Coseley....
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“I am a young first time solo buyer and my exp......”

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Feb 20,2020
Minithumbup
By: 'R'
Feb 20,2020
0 people found
this helpful
I am a young first time solo buyer and my experience was by far amazing. Laura Brown and Manisha Beghal did an amazing job supporting me through the whole buying process. They both made me feel welcomed and answered every question I had. The advice ...
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“Sophia was great throughout the whole process......”

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Jan 24,2020
Minithumbup
By: 'Dipak'
Jan 24,2020
0 people found
this helpful
Sophia was great throughout the whole process. Kept in contact with us at all times. Extremely accommodating and very helpful! Thanks Sophia!...
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“I am so impressed by the services of the lett......”

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Dec 15,2019
Minithumbup
By: 'Hakeem'
Dec 15,2019
0 people found
this helpful
I am so impressed by the services of the letting team. They are very reliable and straightforward. The innovative ways of getting paperwork done is amazing....
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“Me and my partner thought Paul Dubberley esta......”

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Oct 22,2019
Minithumbup
By: 'David'
Oct 22,2019
0 people found
this helpful
Me and my partner thought Paul Dubberley estate agents were very helpful easy going and very supportive Aaron and Jaime where especially helpful and very committed to helping us find our perfect home they both was very professional and are very dedicated to there job ...
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“One star is generous!!!Very bad organisatio......”

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Aug 23,2019
Minithumbdown
By: 'Salena'
Aug 23,2019
0 people found
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One star is generous!!! Very bad organisational skills. Told myself and my partner it was ok for me to hand in my 4 weeks notice at my current property and then told me after I due to my bad credit we was not eligible despite my ...
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“Fantastic Customer Service...”

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May 08,2019
Minithumbup
By: 'Amy'
May 08,2019
0 people found
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Absolutely fantastic lettings team. The house viewing we had was warm and welcoming, we were given the space and time to view the property and were well informed about all aspects of the property. The team got the ball rolling very quickly and Vicky in ...
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Comment on agent fees
The fees were the best in the area
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“Letting made easy, they were very helpful, and explain thing I did not understand, supportive me with everything even when I wanted to give up...”

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May 04,2019
Minithumbup
By: 'Sofie'
May 04,2019
0 people found
this helpful
Vicky a Aaron has be help ful from the beginning to the end of my search, very patient even when I wanted to pull out because of the stress I was facing through it, they never give up, I recommend Paul dubblerly to anyone, wish ...
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Comment on agent fees
Good
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“Excellent Service...”

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Jun 01,2018
Minithumbup
By: 'Sue'
Jun 01,2018
0 people found
this helpful
I would highly recommend the services of Paul Dubberley & Co. I have found all of the staff to be efficient, helpful and friendly. They have kept me informed every step of the way during the sale of my property....
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“Excellent Service...”

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Jun 01,2018
Minithumbup
By: 'Sue'
Jun 01,2018
0 people found
this helpful
Very friendly and informative staff, kept me up dated all through the sale of my property. I would highly recommend them. Thank you to Andy, Jo and Jake for all your good work...
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Comment on agent fees
good
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“Brilliant service...”

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May 29,2018
Minithumbup
By: 'Mo'
May 29,2018
0 people found
this helpful
Whenever we have visited this branch we have always found all staff to be welcoming and professional and eager to ensure we are treated with the utmost respect I would not hesitate to recommend to anyone seeking a good local estate agent Many thanks...
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“SOLD HOUSE...”

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May 02,2018
Minithumbup
By: 'Jazz'
May 02,2018
2 people found
this helpful
This agent sold my house within the 6 months without giving my no hassle. The communication between us was good....
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Comment on agent fees
The agents fee was good for how quick they sold the house.
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“Property Sale...”

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Apr 28,2018
Minithumbup
By: 'Di'
Apr 28,2018
0 people found
this helpful
We have been completely happy with the service provided by all the staff in the branch. They have guided us through the process and kept us informed along the way. All staff members have been professional, attentive, helpful and courteous throughout the sale period. An ...
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Comment on agent fees
Par for the course
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“Nanette was amazing. From first meeting to getting the keys ......”

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Feb 01,2018
Minithumbup
By: 'Mr'
Feb 01,2018
2 people found
this helpful
Nanette was amazing. From first meeting to getting the keys and moving in. She explained every part of the process to buying our first home. She responded promptly to every email or phone call I made. We honestly couldn't have done this with our Nanette ...
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“Nanette was exceptionally professional, very understanding and warm which is ......”

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Dec 12,2017
Minithumbup
By: 'Aneil'
Dec 12,2017
5 people found
this helpful
Nanette was exceptionally professional, very understanding and warm which is great for a first time buyer like myself. I would give her 10 stars! I highly recommend to anyone who needs any mortgage advise....
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Comment on agent fees
Well worth every penny for Nanette's services.
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“As a first time buyer I knew nothing about mortgages ......”

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Dec 01,2017
Minithumbup
By: 'Leanne'
Dec 01,2017
3 people found
this helpful
As a first time buyer I knew nothing about mortgages but nanette is one in a million. I stress over every little thing and they say buying a house is one of the most stressful things you will ever do which to a certain degree ...
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Comment on agent fees
Absolutely fantastic
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“We have used Dubberley in the past and have been ......”

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Nov 29,2017
Minithumbup
By: 'A'
Nov 29,2017
6 people found
this helpful
We have used Dubberley in the past and have been happy with their service, so even though we were only looking for mortgage advice on this occasion we thought we would give them a try - and we were very glad we did! We weren't ...
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Comment on agent fees
Didn't really compare fees, so can't comment on this.
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“Nanette was a great emotional support throughout my journey. Nanette ......”

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Oct 02,2017
Minithumbup
By: 'Narinder'
Oct 02,2017
8 people found
this helpful
Nanette was a great emotional support throughout my journey. Nanette is very knowledgeable and professional always. A big thank you....
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Comment on agent fees
Worth all the advise and support. Took all the hassle out of running around and sorting paper work.
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“We have just brought our first house, Nanette sorted our ......”

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Sep 04,2017
Minithumbup
By: 'Jessica'
Sep 04,2017
13 people found
this helpful
We have just brought our first house, Nanette sorted our Morgan and was a great help in the process. I asked many question and she was always quick to respond to them. Charlotte was also great with letting us view the house when we wanted....
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Comment on agent fees
Good
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“fantastic service friendly staff and nothing was too much trouble, ......”

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May 03,2017
Minithumbup
By: 'Richard'
May 03,2017
10 people found
this helpful
fantastic service friendly staff and nothing was too much trouble, I would certainly recommend Paul dubberley to anyone I know. the staff where superb and made buying a house seem easy as they took on the work loaf. I'd like to give an extra special ...
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Comment on agent fees
fair price for the service and as it's a life time fee, can't say fairer than that
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“Paul Dubberley, worse service ever.No customer service whatsoever, not ......”

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Feb 23,2017
Minithumbdown
By: 'BAD'
Feb 23,2017
7 people found
this helpful
Paul Dubberley, worse service ever. No customer service whatsoever, not professional services. Would never use these agents again. They only care about there commission, they are joke....
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“Rude, arrogant staff. Not fulfill their obligations.It cost me ......”

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Jul 17,2016
Minithumbdown
By: 'Aneta'
Jul 17,2016
0 people found
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Rude, arrogant staff. Not fulfill their obligations.It cost me a lot of money for repairs and buying basic equipment....
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What agent could do to change your mind?
It was taking money for nothing, only my disappointment
Attached Filesnbsp;
Comment on agent fees
It was taking money for nothing, only my disappointment
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“Worst experience I have ever had with an estate agent. ......”

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Feb 11,2015
Minithumbdown
By: 'Mrs'
Feb 11,2015
1 people found
this helpful
Worst experience I have ever had with an estate agent. Property valued by Paul Dubberley then within 8 weeks asked to reduce by 10k even though they valued it initially. Advised houses were selling in area then left with a Junior Buyer who did not have ...
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Comment on agent fees
Advised by agent they would put us in touch with a solicitors service that they got absolutely nothing from . After speaking to the solicitor they actually get ‚£100 for each person that signs up !!!!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:51 PM 30/11/2017 by Nanette McCrone

Awards won by Paul Dubberley & Co

Individual Branch Awards

Bilston, WV14


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