Paul Carr Estate Agents
4.7/5, 531 reviews
91% recommended
93% sales valuation accuracy
96% sales fee satisfaction
We specialise in sales, lettings, property management, land purchase and new home sales. With a wealth of local experience our dedicated and friendly team will help you find the property of your dreams whatever you require. show more We specialise in sales, lettings, property management, land purchase and new home sales. With a wealth of local experience our dedicated and friendly team will help you find the property of your dreams whatever you require.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £20,900 £22,250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 2 16 4 284 20 148 12 12 12
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS TDS

“Thoroughly excellent service from the first i......”

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Jun 16,2021
Minithumbup
Chris Wragg
By: 'Emily'
Jun 16,2021
0 people found
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Thoroughly excellent service from the first inquiry phonecall. All staff were helpful and accessible throughout the sale process. Would not hesitate to recommend....
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“Cannot fault the help of all the staff at Pau......”

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Jun 16,2021
Minithumbup
Bonnie Hobbis
Samantha Wright
By: 'Steve'
Jun 16,2021
0 people found
this helpful
Cannot fault the help of all the staff at Paul Carr they went over and above what was expected. If it wasn't for Sam, Bonnie, Megan and Hannah we wouldn't be in our bungalow now. They kept us positive with the sale of our property ...
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“Fabulous all round service....”

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Jun 10,2021
Minithumbup
Richard Bailey
By: 'Lisa Swann'
Jun 10,2021
0 people found
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Have used Paul Carr on many occasions over the years and have always found them professional, friendly and efficient. From both purchasing and selling property, the process has been quick and very easy with no stress and regular updates. From the start of the process ...
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“Excellent service throughout...”

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Jun 09,2021
Minithumbup
Richard Bailey
By: 'Mike'
Jun 09,2021
0 people found
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Excellent friendly, efficient and courteous service from start to finish. We were always kept informed in an accurate and timely manner by Paul Carr Aldridge. Thank you to you all....
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“Was fantastic throughout on a very long and d......”

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Jun 08,2021
Minithumbup
Luke Jones
Bonnie Hobbis
By: 'Andrew Elliman'
Jun 08,2021
0 people found
this helpful
Was fantastic throughout on a very long and difficult sale, always kept us up to date, and helped us when things were looking very bleak!! Very appreciative of all the staff at the Great Barr office. Thank you. P.s couldnt tag Samantha ?.....
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“Evita has been efficient and helpful througho......”

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Jun 04,2021
Minithumbup
Evita
By: 'Daniel'
Jun 04,2021
0 people found
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Evita has been efficient and helpful throughout my process as a first time landlord. Evita has always ensured that my concerns were listened to and dealt with promptly. She is a great asset....
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By: Evita Hussey
Jun 07, 2021
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Thank you David for your review! I much appreciate your comments and if you ever need an assistance - we are always here to help every step of the way! Regards ...

“Onward purchase...”

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Jun 03,2021
Minithumbdown
Michelle Hiley
By: 'balbinder'
Jun 03,2021
0 people found
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From start to the completion of my onward purchase the staff went above and beyond making sure i was kept up to date every step of the way. They made sure any issues were dealt with promptly by contacting the relevant agencies involved. I recieved ...
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“Lisa Swinnerton was great to deal with....”

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Jun 01,2021
Minithumbdown
By: 'Paul'
Jun 01,2021
0 people found
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Having originally met up with Lisa Swinnerton she assessed my flat for rental and i found her very professional and very knowledgable and she put me on the right track, explaining about some upgrades / modifications i needed to make to the property to bring it ...
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By: Evita Hussey
Jun 07, 2021
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Thank you Paul for your review! We are happy that we were able to provide you with the great service and rent the property at the initially proposed price! ...

“Excellent service...”

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May 29,2021
Minithumbup
Evita
Karen
By: 'JP'
May 29,2021
0 people found
this helpful
We have recently used Paul Carr to fill a vacant rental property, having had some up and down experiences with other estate agents over the years, so it was very refreshing to have such outstanding service from Paul carr. It took 2 weeks to get the ...
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By: Evita Hussey
Jun 07, 2021
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Thank you for your review! We are glad you have enjoyed your experience. We are here to please and work with you! Much appreciated! ...

“All staff were very helpful throughout the wh......”

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May 28,2021
Minithumbup
Evita
By: 'Tracey & Mark'
May 28,2021
0 people found
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All staff were very helpful throughout the whole process. We are very grateful for all their help in securing the property. Very happy with the service....
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By: Evita Hussey
Jun 07, 2021
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Thank you Tracey for review & I am glad that you had a such a great experience finding your new rental property. Best wishes and take care! ...

“Home hunting...”

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May 23,2021
Minithumbup
Samantha Wright
Bonnie Hobbis
By: 'BK'
May 23,2021
0 people found
this helpful
Excellent service given to my family and I. We felt communication was ace. Updates were so in order. From the first call to enquire about the sale right through to securing the same, staff at this branch were 100% efficient, mannerful, helpful and friendly....
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“Throughout my experience of arranging a viewi......”

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May 23,2021
Minithumbup
Jay Mitchinson
By: 'Moira'
May 23,2021
0 people found
this helpful
Throughout my experience of arranging a viewing and subsequently making an offer on a house I desperately wanted to buy, the service I received from Jay in the Burntwood office was incredible. I have never come across such helpfulness and empathy. The property market at ...
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“Excellent, professional service from start to......”

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May 21,2021
Minithumbup
Rachel Lacey
Matt Pickering
By: 'Susan'
May 21,2021
0 people found
this helpful
Excellent, professional service from start to end. All of the team was helpful and responsive. Information on progress of the sale was particularly good. Highly recommended....
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By: Matt Pickering
May 21, 2021
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Hi Sue and thanks for the review. The team really appreciate your comments. Kind regards, Matt. ...

“Bonnie and Sam are great!...”

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May 19,2021
Minithumbup
Samantha Wright
Bonnie Hobbis
By: 'Rachel'
May 19,2021
0 people found
this helpful
We recieved excellent support from the team, especially Sam, in regards to viewings into an offer, and Bonnie with chasing and pushing the accepted offer through to exchange and completion. What should have been a quick and hassle-free sale, no chain either side and a ...
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“Great service through the whole process...”

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May 19,2021
Minithumbdown
Samantha Wright
Bonnie Hobbis
By: 'Sue'
May 19,2021
0 people found
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At both sales and sales progression, the staff were courteous and kept us up to date with everything as it happened....
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“Very little customer contact, poor customer s......”

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May 19,2021
Minithumbdown
By: 'Unhappy customer'
May 19,2021
0 people found
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Very little customer contact, poor customer service. If only Paul Carr could reply to emails & messages left on phones as quickly as they send out their invoice. Keep away !!!!!...
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“Didn't feel there was any exceptional custome......”

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May 18,2021
Minithumbdown
By: 'DWJ'
May 18,2021
0 people found
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Didn't feel there was any exceptional customer service, had to do a lot of the chasing ourselves with respect with what was happening with the sale, not sure I would use again....
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“As a buyer I was very happy with the service ......”

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May 18,2021
Minithumbdown
William Foulkes
By: 'Michael Markey'
May 18,2021
0 people found
this helpful
As a buyer I was very happy with the service provided. Julie and William were very helpful I was kept informed tru out the process...
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By: Laurence Bond
May 19, 2021
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Hi Michael, thank you for your 5* review, I am delighted we were able to find your next home and I will pass your thanks on to my colleagues and I hope you will be very happy there. All the best for the future and stay safe. ...

“The staff at Kingstanding could have been mor......”

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May 18,2021
Minithumbdown
Laurence Bond
By: 'Denis Taylor'
May 18,2021
0 people found
this helpful
The staff at Kingstanding could have been more helpfull. My property took over 12 months to sell and cost me much more than their fees. I asked for advice on conveyancing and got an introduction which , if I had gone ahead, would give Paul Carr £200 in ...
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By: Laurence Bond
May 19, 2021
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Hi Denis, Thank you for your review and I am sorry to read your concerns. Unfortunately the delays were out of our control, as your property is leasehold with the managing agents slow to supply the required information throughout the sale causing the delays. Our fees have remained the same from our initial instruction with you but you will have had to pay the service charge until completion, which as mentioned was down to the managing agents delays, something that unfortunately was out of our co ...

“I would like to say how amazing Evita Hussey ......”

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May 17,2021
Minithumbup
Evita
By: 'Victoria'
May 17,2021
0 people found
this helpful
I would like to say how amazing Evita Hussey has been throughout my recent search for a new tenant. She went out of her way, and went the extra mile, to give a really personal, customer-focused experience. As an overseas landlord, who had to then ...
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By: Evita Hussey
May 18, 2021
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Victoria, thank you for the review. It is always lovely to speak with you! It was equally a pleasure to deal with you & I am happy that we've managed to get you the best possible tenant, as well as everything else went smoothly. ...

“Evita was great, very helpful and quick with ......”

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May 06,2021
Minithumbup
Evita
By: 'Alex'
May 06,2021
1 people found
this helpful
Evita was great, very helpful and quick with responses. She had everyone's best interests at heart, very human. We were moved in within a few weeks....
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By: Evita Hussey
May 06, 2021
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Alex, thank you for the feedback / review. It was a pleasure to deal with you and move you into the property. Best wishes! ...

“Renting of flats in my property has always be......”

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Apr 30,2021
Minithumbup
Evita
By: 'Derek'
Apr 30,2021
1 people found
this helpful
Renting of flats in my property has always been carried out smoothly and professionally in a relatively small time span...
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By: Evita Hussey
Apr 30, 2021
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Thank you Derek for the review! We much appreciate your business and many years of working together. It is always great working with you! ...

“Good experience, great communications with al......”

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Apr 30,2021
Minithumbup
Bonnie Hobbis
Luke Jones
By: 'Saini'
Apr 30,2021
0 people found
this helpful
Good experience, great communications with all the staff involved. They went the extra mile to help out with sale of property, viewings and final offer. Special mention to Bonnie for always being available to answer questions. Thanks, much appreciated...
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“Really amazing staff...”

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Apr 29,2021
Minithumbup
Bonnie Hobbis
Samantha Wright
By: 'Lauren'
Apr 29,2021
0 people found
this helpful
Really amazing staff, always answered or rang back as soon as they could and made the house buying process so much easier. It was nice to have check ups from Bonnie every week and would answer every question we had very detailed and made sure ...
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“1 bed flat...”

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Apr 29,2021
Minithumbup
Evita
By: 'Ian Wallace'
Apr 29,2021
1 people found
this helpful
not a lot can say about the performance of the staff absolutely superb thank you evite all whent nice and smoothly thanks well done ?...
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“Great staff...”

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Apr 28,2021
Minithumbup
Evita
By: 'Ben M'
Apr 28,2021
1 people found
this helpful
Really cant knock Paul Carr and especially Evita Hussey from the four oaks branch. Turns out I had a CCJ that I knew nothing about, which would have 100% meant not securing the property id been holding out for , for the last two years. Evita went ...
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By: Evita Hussey
Apr 28, 2021
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Thank you Ben! Gosh, some memories there in your review…. truth, that came as a shock to our system about your CCJ. But you was so cool about it & paid it off immediately (to deal with it afterwards). Things catch us out sometimes in the lifetime, but the way how we deal with them – is what made you stand apart! ...

“Very thorough process which was easily set ou......”

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Apr 28,2021
Minithumbup
Evita
By: 'David'
Apr 28,2021
1 people found
this helpful
Very thorough process which was easily set out in a step by step manner. Evita was wonderful to work with, very professional and very good at communicating. I would certainly recommend their services...
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By: Evita Hussey
May 06, 2021
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Thank you David! It is much appreciated! Always here to help! :) ...

“Communication was always excellent. I purcha......”

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Apr 28,2021
Minithumbup
Michelle Hiley
By: 'Mr Singh'
Apr 28,2021
0 people found
this helpful
Communication was always excellent. I purchased the property through Paul Carr (Hamstead) and I was so impressed that I wanted to sell the property through them as well. From the valuation where we discussed the realistic figures to liaising with the buyer until completion, impressed ...
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“Amazing service Evitta was especially helpful......”

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Apr 27,2021
Minithumbup
Evita
By: 'lucy'
Apr 27,2021
0 people found
this helpful
Amazing service Evitta was especially helpfull and made the moving process very easy for me which would normally be very stressful...
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By: Evita Hussey
May 06, 2021
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Thank you Lucy! It's great to hear that! I'm glad that we were able to provide stress free (or reduced stress) moving experience for you! ...

“Thank You...”

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Apr 21,2021
Minithumbup
By: 'Darren'
Apr 21,2021
1 people found
this helpful
Thanks Lisa .... for making the whole lettings process so efficient. Great initial contact. Good advice. Speedy response and let in 10 days from 1st advert with a number of really great quality applicants....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:55 PM 14/03/2019 by Natalie Carswell

Awards won by Paul Carr Estate Agents

Individual Branch Awards

Birmingham, B43

Sutton Coldfield, B74

Sutton Coldfield, B74

Walsall, WS9

Walsall, WS6

Birmingham, B23

Birmingham, B44

Sutton Coldfield, B73

Sutton Coldfield, B76

Walsall, WS8

Burntwood, WS7

Birmingham, B42


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