• claim your profile
    Sam Townsend
Pattinson Estate Agents offer the complete range of property solutions over the largest branch network in the North East, services include: Residential Sales (including the option of selling with no s Read full description...Pattinson Estate Agents offer the complete range of property solutions over the largest branch network in the North East, services include: Residential Sales (including the option of selling with no sales fee), lettings, property management, conveyancing, property auctions, commercial and business transfer sales and surveys and energy performance certificates. We are available 8am-9pm 7 days a week!
 
Website not available

Properties for sale
Properties for rent
Jun 21,2016
Minithumbdown
By:
Jun 21,2016
1 people found
this helpful
Recently purchased a property that went to auction and did not sell. From start to finish this sale was carried out by unprofessional people and lied to on a number off occasions costing us financially, they never even sent us the legal pack where the additional costs were listed but continued to say all you will pay will be £780 fees & your solicitors fees, we are going through the court system to claim the hidden cost back , There was also another nasty surprise but we are currently ...
read full review
What agent could do to change your mind?
Terrible
Comment on agent fees
Terrible
Was this helpful? Yes
Jun 10,2014
Minithumbdown
By:
Jun 10,2014
2 people found
this helpful
Arranged to view a property, another prospective 'customer' was there at the same time. They told me this was their second appointment as the Agent turned up without the keys on the first Appointment! Asked for a breakdown of the excessive (£300) , non refundable, application fee........still waiting! Arranged a second viewing, decided we would apply but had had some questions. The Agent said they would clarify with the landlord.......still waiting. However, we have been contacted one...
read full review
What agent could do to change your mind?
Be more professional, ensure your Agents are FULLY conversant with the property details.
Was this helpful? Yes
Mar 06,2014
Minithumbdown
By:
Mar 06,2014
2 people found
this helpful
My property was listed with Pattinsons for approximately 9 months. During this time the level of communication from the Estate Agent has been abysmal! Initially I had to request a copy of my contract with the agent on four seperate occasions, eventually I recieved a copy after four months and several promises that a copy was in the post. On the odd occasion that they successfully found a viewer they have provided NO feedback whatsoever, until I phoned them to ask if there was any feedback left. ...
read full review
What agent could do to change your mind?
They could have communicated with me, listened to what I was saying, followed the instructions that were given, removed my property from the market when instructed, provided me with a copy of my contract and most importantly they SHOULD have acknowledged my complaints and concerns.
Was this helpful? Yes
Feb 11,2014
Minithumbdown
By:
Feb 11,2014
2 people found
this helpful
Completely dishonest with me when it came to attempting to rent out a property with them. Three people at Peterlee branch (unknown, Kelly and Nicola) told me a price and when it came to sign it was competely different. Wasted an entire week. Unprofessional and dreadful service....
read full review
What agent could do to change your mind?
Being honest about pricing from the start
Was this helpful? Yes
Dec 09,2013
Minithumbdown
By:
Dec 09,2013
2 people found
this helpful
Man failed to turn up to show us property on 3 occasions. Was told by manager he had turned up but was late. Felt pressured into letting a property I hadn\'t seen. Manager was rude and unhelpful. Agent fees of £300 to rent a house. Would never use this company...
read full review
Was this helpful? Yes
Jan 24,2013
Minithumbdown
By:
Jan 24,2013
1 people found
this helpful
Do not trust this company!!!!!!!! in my experience they bid properties up getting you to confirm your bid, promising to take it out of the aution, for a fee which keep reducing until you agree to do it. Then they promise to ring you back before the auction to take payment of a deposit, and remove the property from auction. Then they leave you high and dry, cant get hold of them before the auction, they don\'t ring you back as they promised !!!!! the auction commences they use your bid to bid the...
read full review
Was this helpful? Yes
Mar 14,2012
Minithumbdown
By:
Mar 14,2012
4 people found
this helpful
BEWARE THEY charge a £5000+VAT (£6000 in total!!!!) buyers premium on many properties in auctions including properties where bidding starts at £10,000 (possibly a 60% fee on the sale!!). State in catalogue that 'buyer's premium may apply' but in their auction. However, there are 80 properties in their April North West auction and all 80 have buyers premiums. Also in the catalogue refer to the prices of properties sold several years ago (e.g. number 123 sold for £...
read full review
What agent could do to change your mind?
Charge reasonable fees and be transparent and open handed
Was this helpful? Yes
Feb 01,2012
Minithumbdown
By:
Feb 01,2012
1 people found
this helpful
we veiwed a property with pattisons estate agents. they took a 300 pound deposit. we told them we were in a tenecy agreement and they would not get a landlord reference because we have complained about our current flat and work needed to be done and was not getting done. that is why we came to them to find a new flat. we were told by the the ladies above that they would get it straightend and not to worry that the property we veiwed and wanted was ours 100 percent well surprise surprise the refe...
read full review
What agent could do to change your mind?
agent should not lie to the customers, explain in great deatil what they are doing and not leave the customers out in the cold!!!
Was this helpful? Yes
May 09,2011
Minithumbdown
By:
May 09,2011
1 people found
this helpful
Terrible! Very unprofessional! Very hard to deal with and they cancelled only 20 mins before we was meant to view a property, they gave us no choice on times or dates on viewing. ...
read full review
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 1 0 7

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Pattinson Estate Agents

Individual Branch Awards

Firm rankings



Cramlington
Smithy Square, NE23 6QL
(0)
Jarrow
Ellison Street, NE32 3JU
(0)
Low Fell
Durham Road, NE9 5AN
(0)
show all branches (30)
Morpeth
Newgate Street, Northumberland NE61 1AL
(0)
North Sheilds
Northumberland Place, NE30 1QP
(0)
Office 10
88 Claypath, Durham DH11RG
(0)
Office 11
17a Station Road North, Newcastle upon Tyne NE12 7AR
(0)
Office 12
210 High Street, Newcastle upon Tyne NE3 1HH
(0)
Office 13
224 Chillingham Road, Newcastle upon Tyne NE6 5LP
(0)
Office 14
15 Priestpopple, Hexham NE46 1PH
(0)
Office 15
14a Newbottle Street, Houghton Le Spring DH4 4AB
(0)
Office 3
17-18 Market Place, Bedlington NE22 5TN
(1)
Office 4
76 Waterloo Road, Blyth NE24 1DG
(0)
Office 5
17 North Burns, Chester le Street DH3 3TF
(0)
Office 6
21/23 Ridley Place, Newcastle upon Tyne NE1 8JN
(2)
Office 7
55 Medomsley Road, Consett DH8 5HQ
(0)
Office 8
Unit K5 Cheviot House Manors Walk, Cramlington NE23 6RT
(0)
Office 9
1st Floor Fairway House 2 Hills Street, Gateshead NE8 2AS
(1)
Peterlee
2 Yoden Way,, Peterlee SR8 1BP
(1)
Ponteland
7 Bell Villas, Northumberland NE20 9BD
(0)
Prudhoe
Front Street, Northumberland NE42 5HN
(0)
Seaham
Adelaide Row, SR7 7EF
(0)
South Sheilds
Charlotte Terrace, NE33 4NU
(0)
Sunderland
Fawcett Street, Sunderland SR1 1RS
(0)
Teeside
Bishop Street, Cleveland TS18 1SY
(0)
Wallsend
High Street East, Newcastle upon Tyne NE2 87RL
(0)
Washington
The Galleries, NE38 7SA
(0)
West Road
West Road, NE4 9QB
(0)
Whitley Bay
Park View, NE26 3RD
(0)
Wickham
Fellside Road, Newcastle upon Tyne NE16 4JU
(0)

Find the Best Agent to
Buy, Sell or Rent Property




.