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    Susan
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1 Castle Street
Chester
Cheshire
CH1 2DS
01244 350300

 
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Dec 10,2015
Minithumbdown
By:
Dec 10,2015
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Having had issues that require attention, the agents are slow to respond, even don;t provide the written 24hr notice as required (detailed in the tenancy agreement). When i queried this, they ignore the email and do not respond. Even had an emergency at 18:30 on a Wednesday evening, the protocol was to leave a message (out of hours) as messages are constantly checked, even sent an email too confirming i had left a message. No one responded until the office opened the next day. I challenged the f...
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