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Parkgate Estate Agents
4.9/5, 377 Reviews
99% Recommended
100% sales valuation accuracy
97% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property mar
ket a positive one.
Latest Reviews
Richard Sutton-Mattocks
Nicole Nelson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 88% | £131,000 | £1,635,000 |
| Lettings | 97% | 88% | £625 | £4,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 78 | 2 | 202 | 1 | 39 | 3 | 33 | 0 | 18 | 1 |
Areas covered
- SW13
- SW14
- SW15
- SW18
- SW6
- tw1
- TW10
- TW9
Address
Parkgate Estate Agents
8 Eton Street, Richmond, Greater London
TW9 1EE
0208 940 2991
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 08:30 - 18:00
- 10:00 - 15:15
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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Images and Videos
James was really helpful, he ...
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5 Star Review
By : 'Mary'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW7
2 Dec 2019
People found this helpful0
James was really helpful, he helped us fix some problems in the property to make us feel comfortable. Thank you ... Read Full Review
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Very helpful and quick to ...
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5 Star Review
By : 'Dannielle'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : TW1
4 Nov 2019
People found this helpful0
Very helpful and quick to respond to any emails/ requests. Always gave notice for viewings and call outs. Very friendly- nothing was too much ... Read Full Review
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The ...
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5 Star Review
By : 'Anna'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : TW9
28 Oct 2019
People found this helpful0
We are so happy with Susie, she is thoughtful and kind and really patient! She responded all our questions and took great care of us through the letting process. 5/5! The best experience without a doubt with a lettings agency, and agent for that matter. Thank you once ... Read Full Review
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A big thank you for all the ...
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5 Star Review
By : 'Hamid'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW1
23 Oct 2019
People found this helpful0
A big thank you for all the arrangements in timely fashion you made & wish you the very best in whatever amazing things you do! Till I rent ... Read Full Review
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Positive experience with ...
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5 Star Review
By : 'Great'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £21
Would you recommend ? : Yes
Postcode : SW15
9 Oct 2019
People found this helpful0
- Always replied quickly with any issues with our flat - Issues which were raised always got fixed quickly with no questions - Friendly staff - Provided plenty of notice when needed to visit the property Overall, a good experience with them over the last two years and i would highly ... Read Full Review
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Very responsive and helpful. ...
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5 Star Review
By : 'Jon'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : TW1
7 Oct 2019
People found this helpful0
Very responsive and helpful. Best estate agents we've had in richmond by far. When items needed replacing they were done without hassle and ... Read Full Review
Comments (0)Was this helpful?:
Efficient and helpful ...
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5 Star Review
By : 'Sharon'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SW15
27 Sept 2019
People found this helpful0
This was the first full rental agreement that my son and daughter have entered into since house sharing. What could have been a daunting process was made easy by the efficiency and attention to detail by Parkgate Estates especially Klaudia. She was always quick to get back to us with any queries we ... Read Full Review
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James Has been very reactive ...
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4 Star Review
By : 'Charlie'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW13
10 Sept 2019
People found this helpful0
James Has been very reactive to any and all needs we have had. Taking on the property recently, he has been very helpful and ... Read Full Review
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High quality ...
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5 Star Review
By : 'Katerina'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW15
9 Sept 2019
People found this helpful0
The team is very helpful and professional. They offer a high quality and friendly service. Jonathan and Suzie are an asset to the team. I have recommended the services to ... Read Full Review
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Amazing ...
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5 Star Review
By : 'Phil'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : SW15
3 Sept 2019
People found this helpful0
We’ve been tenants with them for over two years and they will forever be my the standard by which we judge other agents. Any issues we have are always dealt with promptly and ... Read Full Review
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Parkgate ...
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5 Star Review
By : 'K'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : TW10
29 May 2019
People found this helpful0
Excellent, efficient and helpful service from Jonathan at Parkgate. Always answered queries promptly and very knowledgeable about the whole rental ... Read Full Review
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Incredibly friendly and ...
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5 Star Review
By : 'Simon'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW15
22 May 2019
People found this helpful0
We have been at our property in Putney, managed by Parkgate, for close to 4 years. We are really happy with the overall property (a spacious 3 bedroom flat, convenient for commuting into Central London) and incredibly satisfied by the service and support that we receive from Parkgate. Any issues ... Read Full Review
Comments (0)Was this helpful?:
The team have managed my ...
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4 Star Review
By : 'Sara'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW7
7 Apr 2019
People found this helpful0
Thank you for managing my expectations as a tenant and not just the landlords interests. Highly recommend you as a thoughtful and professional estate management team in comparison to many others out ... Read Full Review
Comments on Agent Fees
The fees were wavered after a few years and I was very fortunate that they stood by this agreement and never pushed to have them reinstated
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Happy in a new ...
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5 Star Review
By : 'Chris'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : TW9
21 Mar 2019
People found this helpful0
Susie was fantastic from start to finish. She answered all of our questions and queries in record time, and was very helpful throughout the entire rental process. We're very happy with our new home, and Susie is a big part of ... Read Full Review
Comments on Agent Fees
Very reasonable and competitive
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Rosie'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £3050
Would you recommend ? : Yes
Postcode : SW15
18 Mar 2019
People found this helpful0
We used Chris and Parkgate to find our new rental property. They were really helpful with finding us suitable properties, including ones that were slightly different to what we were expecting. The communication was always timely, and they made the whole process really easy to navigate. Would ... Read Full Review
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57 Vineyard ...
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5 Star Review
By : 'robert'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : TW10
9 Mar 2019
People found this helpful0
I have dealt with a number of letting agents and Parkgate in Richmond is one of the best. Professional, accurate and courteous. Special mention to Rupy, Susie and Jonathan who I dealt with over the term of the tenancy. All are to be recommended as a credit to the business. If I rent in Richmond ... Read Full Review
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Fantastic ...
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5 Star Review
By : 'L'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1960
Would you recommend ? : Yes
Postcode : SW15
5 Mar 2019
People found this helpful0
We rented a property from Parkgate Estate Agent for 2 years and I can say we were very happy with them. All the way from the initial viewing to the return of the deposit all members of staff acted professionally and they were always helpful. If we ever needed anything it was always dealt with ... Read Full Review
Comments on Agent Fees
The agency fees were fair.
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Trusted agent with fantastic ...
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5 Star Review
By : 'Klara'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Owner)
Rent PCM : £3050
Would you recommend ? : Yes
Postcode : SW15
4 Mar 2019
People found this helpful0
We've used Parkgate to buy and sell property for us in the past, and were extremely satisfied with our experience. When it came to appointing an agent to manage our tenanted property (and beloved family home) we didn't want to look anywhere else. Chris is fantastic - professional, ... Read Full Review
Comments on Agent Fees
Highly competitive
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Rare Gem of an Estate ...
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5 Star Review
By : 'HappyRenter'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW14
18 Feb 2019
People found this helpful0
Parkgate is a rare Estate Agency who truly care about the experience they're providing. They're kind, caring and not at all pushy. They treat you with respect and understanding in such stressful circumstances as moving and finding a property. Great attention to detail, ... Read Full Review
Comments on Agent Fees
Fairly priced fees.
Comments (0)Was this helpful?:
Friendly and ...
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5 Star Review
By : 'The'
Branch : Richmond, 8 Eton Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW15
28 Jan 2019
People found this helpful0
The best estate agents we have dealt with in London. The process was completely stress free and fast, and James was super friendly and helpful throughout. Would definitely recommend. Thank ... Read Full Review
Comments on Agent Fees
None apart from inventory. So no problem here.
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Landlord Fees
Overall Fees
£0 (inc. VAT),On Completion (Fees are Negotiable)
Full Management Service 18% (inc. VAT) of the rental income to be deducted from the incoming rent Let and Rent Collection Service 12% (inc. VAT) of the rental income to be deducted from the incoming rent Introductory/Let Only Service 12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance. Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance. There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates. Additional Charges: 1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT 2. Major amendments to tenancy agreement: £180 including VAT 3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT 4. Registration of the deposit within the TDS scheme: £108 i
Last Updated On 31/05/2019, 2:12 PM by 0
Full Management Service 18% (inc. VAT) of the rental income to be deducted from the incoming rent Let and Rent Collection Service 12% (inc. VAT) of the rental income to be deducted from the incoming rent Introductory/Let Only Service 12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance. Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance. There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates. Additional Charges: 1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT 2. Major amendments to tenancy agreement: £180 including VAT 3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT 4. Registration of the deposit within the TDS scheme: £108 i
Last Updated On 31/05/2019, 2:12 PM by 0
Tenant Fees
Overall Fees
£0 (inc. VAT),Pay Upfront
Relevant letting fees and tenant protection information As well as paying the rent, you may also be required to make the following permitted payments. Permitted payments Before the tenancy starts (payable to Parkgate Estates’) Holding Deposit: 1 weeks rent Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this) During the tenancy (payable to the Agent) For English properties: Payment of £60 if you want to change the tenancy agreement Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate. Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy During the tenancy (payable to the provider) if permitted and applicable Utilities – gas electricity water Communications – telephone and broadband Installation of
Last Updated On 31/05/2019, 2:10 PM by 0
Relevant letting fees and tenant protection information As well as paying the rent, you may also be required to make the following permitted payments. Permitted payments Before the tenancy starts (payable to Parkgate Estates’) Holding Deposit: 1 weeks rent Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this) During the tenancy (payable to the Agent) For English properties: Payment of £60 if you want to change the tenancy agreement Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate. Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy During the tenancy (payable to the provider) if permitted and applicable Utilities – gas electricity water Communications – telephone and broadband Installation of
Last Updated On 31/05/2019, 2:10 PM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 8/9/2024, 8:27:42 AM by allAgents
