100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive ...
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A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Latest Reviews
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a
reviewed by 'Jorge'
Featured Review
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reviewed by 'Roy Chu'
Featured Review
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reviewed by 'Linda L'
Featured Review
a
reviewed by 'Richard Guy'
26th Mar 2024
reviewed by 'Adrian'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £131,000 | £1,100,000 |
| Lettings | 96% | 96% | £730 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 70 | 0 | 194 | 0 | 30 | 1 | 27 | 0 | 10 | 1 |
Areas covered
- TW9
- tw10
- tw1
- sw14
- SW14
- sw13
- SW13
- sw15
- SW15
- sw18
- SW6
- sw6
- SW18
- TW9
- TW10
Address
8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Images & Videos
Featured Review
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Feb 02,2023
Feb 02,2023
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Excellent service throughout.
We rented a property that they manage for 4 years.
Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues.
From the tenancy agreement ...
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Featured Review
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Sep 02,2022
Sep 02,2022
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Had the pleasure of dealing with Parkgates as a buyer, in particular the agent assigned to my property Klaudia was excellent and remained professional from start to finish - would strongly recommend...
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Featured Review
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Aug 07,2022
Aug 07,2022
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We've used Parkgate to rent out and manage our flat in Putney for over ten years. They've now sold the flat for us, and their service has been great throughout. Chris and Klaudia have been fab, always ready to answer our questions and manage everything ...
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May 14,2022
May 14,2022
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Chris, Klaudia, and the whole team at Parkgate have been my letting agent for 10 years and have recently handled the sale of the property. Great team, they understand how to deliver a great service & I would really recommend....
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Nov 23,2022
Nov 23,2022
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Great service, attentive and caring professional. 100% punctuality, everything was in time. Maximum attention to our requests and questions. Best recommendations from our side....
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Oct 19,2012
Oct 19,2012
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clear and realistic advice based on an apparently thorough knowledge of the locality supported with prompt and concise updates as to viewings and relevant responses. Once an offer was made and accepted sustained follow-through via calls and helpful information until 'completion'....
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Oct 19,2012
Oct 19,2012
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From the moment I engaged Parkgate I could tell they were a cut above the other agents I'd been dealing with and they proved it by letting my property pretty quickly. They handled everything very efficiently and helped me with any queries I had, so ...
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Oct 15,2012
Oct 15,2012
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I have used Parkgate for the past 3 years and they have always provided excellent service. When I was first looking for a tenant they were the best agent out of the 3 that I registered with and they managed to find a tenant very quickly and ...
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Oct 10,2012
Oct 10,2012
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I work with Parkgate Estate Agency on a weekly basis, i find them user friendly and diligent on every occasion. Their customer focus is second to none and they are singly raising the the bar in the Putney and Richmond area.
If you are looking ...
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Oct 09,2012
Oct 09,2012
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I have used Parkgate and its predecessor 'Hugh Henry' for about 20 years. They have handled letting and management of residential and and letting of commercial both effectively and efficiently. They have always been courteous and quick to respond. In addition I have many times received ...
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Oct 05,2012
Oct 05,2012
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We've recently moved to Australia and needed to let our property out. After a bit of research we chose Parkgate on Lower Richmond Road in Putney for a fully managed service.
I'm glad we chose them as the whole process from go to wo was ...
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Sep 26,2012
Sep 26,2012
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I have used a number of lettings agents over the past 6 + years and Parkgate are by far the best I have dealt with. Very efficient, great communication, everything went smoothly from looking around properties to signing the contract and collecting the keys to move in. ...
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Sep 03,2012
Sep 03,2012
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We had not heard of Parkgate before but they have been outstanding. From the moment the sale was agreed with the vendors via Jonathan (excellently handled) we were handed over to Marc to manage the process. He has been quite outstanding being highly responsive, proactive, ...
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Aug 31,2012
Aug 31,2012
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Parkgate is an extremely accomplished and professional agent and quite different in approach to many of the other agents I've experienced in the Wandsworth/Putney area. At all times staff were friendly, responsive and played with a straight bat throughout the process. It is refreshing ...
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Aug 29,2012
Aug 29,2012
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I found the quick response very positive and helpful of the letting of our flat. They provided a realistic overview and valuation and quickly found suitable tenants. All queries were always answered and the follow up in arranging the necessary contract and inspections were smoothly ...
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Aug 02,2012
Aug 02,2012
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I have used Parkgate for a number of years to rent out properties on my behalf and more recently to purchase. Jonathan and Chris have always been most efficient and proactive. I now let exclusively through Parkgate.
Highly recommended !...
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Jul 17,2012
Jul 17,2012
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Ron and Marc did a great job in helping us find a house in Richmond. They were professional quickly understood what kind of property we were looking for and quickly showed us a property which matched all our criteria.
Renting through Parkgate has been a ...
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Jul 13,2012
Jul 13,2012
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ParkGate are a small, professional and friendly firm of estate agents in Richmond with a branch in Putney. They have handled the purchase and letting of our property in the centre of Richmond very efficiently and fairly.
The proprietor, Marc Roberts, has demonstrated intimate knowldge ...
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Jun 15,2012
Jun 15,2012
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Having dealt with Parkgate in the past, they were the obvious choice.
Jonathan remained at the centre of developments.
maintaining a constant flow of communication, offering solutions and advice.
Always ahead of developments and pre-empting activities that followed.
For personal, professional, uncompromised service.
I can't ...
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“Excellent service. Refreshing in their straightforward, no nonsense approach and ......”
May 28,2012
May 28,2012
1
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Excellent service. Refreshing in their straightforward, no nonsense approach and 'get it done' attitude. Truly a delight to deal with- they made our search, offer and the whole conveyancing process much easier. They were extremely transparent in their approach and helped us beyond the limits ...
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May 28,2012
May 28,2012
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Parkgate has broken the "we love to hate them" attitude of consumers about estate agents. We interviewed three agents to sell our house, of which Parkgate shone out as offering immediate action, as knowledgeable, as mature, as truthful, as highly professional and committed. They made ...
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May 14,2012
May 14,2012
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Very helpful at organising painting and furniture to be organised at short notice. Extremely quick at replying to emails. Friendly and efficient service....
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May 01,2012
May 01,2012
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I had previously used Parkgate to let out my property and when I came to sell it, it felt like a natural decision to use Parkgate aswell. From the moment I engaged the Parkgate team, they were very well organised to coordinate all of the ...
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Apr 30,2012
Apr 30,2012
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I have been using Parkate Agent services since 17 years (1995). They have been very thorough and proffessional in their dealings all through these past years. I recommend everyone to use their services as they have dealt with me in all honesty and trust. I will definately ...
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Apr 26,2012
Apr 26,2012
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The agent as done is best to find me a place acording to my budget, toke care about all the papers, came to the property with me everytime i request, and, because I am a foreigner, helped me about all my doubts and about what ...
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Apr 26,2012
Apr 26,2012
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We met Ron for the viewing which were happily rescheduled for us several times because we had viewing either earlier or later that afternoon. ron was at the property before us and gave a good presentation of the property and also allowed us space on ...
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Apr 19,2012
Apr 19,2012
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Excellent tenant finding service. In 15 years I have never been without a tenant thanks to Parkgate's services....
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Apr 05,2012
Apr 05,2012
1
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The viewing was well organised and Chris was very helpful in answering ALL our questions - something I truly appreciate having viewed a number of flats before the Parkgate one, and you want to be a 100% sure this is going to be your next dream ...
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Mar 03,2012
Mar 03,2012
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Have dealt with a number of the big names previously, Chancellors, Foxtons, Winkworths etc.
So far the experience with Matt and Parkgate has definitely been at least as good and generally better than any of those - Matt was personable and helpful at all times ...
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Mar 01,2012
Mar 01,2012
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As an overseas investor, I initially tended towards using one of the better known multiples to look after my property. After a number unsuccessful tenancies/disasters and a service which was both expensive and impersonal I luckily found Parkgate.
Parkgate have been acting for me ...
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Mar 01,2012
Mar 01,2012
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The agent Matt was very polite and helpful. More important: It was the first agent I have met who understood my specific situation being currently between two jobs. He came up with a solution that left all sides very happy! And he won't leave you ...
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Feb 14,2012
Feb 14,2012
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I approached Mark looking to purchase a property in Richmond, with so many agents to choose from it was a difficult decision to make, however the windows displays and the helpfulness of the staff mean that I made the right decision, happy to help and ...
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May 15,2010
May 15,2010
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I chose Parkgate because they were local and independent. I was delighted with how they acted which totally changed my idea of estate agents. They found a buyer quickly, gave me excellent advise and had a professional yet pleasant manor. I would recommend them to ...
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Chris
(92)
Susie
(44)
Klaudia
(29)
Jonathan Mills
(25)
Daisy Rath
Property
Landlord Fees
Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i
Tenant Fees
Overall Fees
£0 (inc. VAT), Pay UpfrontRelevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments
Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:22 PM 10/05/2019 by Jonathan Mills
Best Letting Agent in Richmond 
Best Estate Agent in Richmond 
