Parkgate Estate Agency
4.9/5, 269 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive ... show more A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Parkgate | Property for sale & for rent in Richmond, Sheen, Mortlake and Putney

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £131,000 £1,100,000
Lettings 95% 97% £750 £3,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 150 0 21 1 21 0 8 1
Areas covered
  • TW9
  • tw10
  • tw1
  • sw14
  • SW14
  • sw13
  • SW13
  • sw15
  • SW15
  • sw18
  • SW6
  • sw6
  • SW18
  • TW9
  • TW10
Address

8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TDS
Images & Videos

“Parkgate showed me the initial flat, helped me arrange the ......”

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Oct 02,2013
Minithumbup
Rupy
By: 'duncan'
Oct 02,2013
0 people found
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Parkgate showed me the initial flat, helped me arrange the contract and helped sort out the property when I moved in. On the early stage of letting the flat, Matt was very helpful and straightforward to deal with; didn't oversell the place and was clear ...
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“Matt was a pleasure to deal with and the process ......”

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Sep 30,2013
Minithumbup
By: 'John'
Sep 30,2013
0 people found
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Matt was a pleasure to deal with and the process was very quick and handled professionally throughout. After care when the boiler wasn't working on night one of tenancy was exceptional with Matt coming out personally to deal with the situation...
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“Excellent service. Handled the option to sell then able to ......”

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Sep 30,2013
Minithumbup
By: 'Rob Matthews'
Sep 30,2013
0 people found
this helpful
Excellent service. Handled the option to sell then able to provide letting option in short time when the sale fell through. Very professional and committed. Happy to use for all property management, sale and lettings services going forward....
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“We are a Putney based property company and we use ......”

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Aug 29,2013
Minithumbup
By: 'Tim Mountain'
Aug 29,2013
0 people found
this helpful
We are a Putney based property company and we use Parkgate for both sales and lettings. Over the last couple of years Parkgate have sold and let numerous properties for us. I would highly recommend using this estate agent if you are looking for a ...
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“I have been using Parkgate since I bought the flat- ......”

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Aug 28,2013
Minithumbup
By: 'Joe Anderson-Trygger'
Aug 28,2013
0 people found
this helpful
I have been using Parkgate since I bought the flat- the service has been exemplary and I never had a day between tenants. They are local, know the market and its quirks - they will be my first choice every time!...
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“Matt, Marc and the team at Parkgate were helpful and ......”

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Aug 21,2013
Minithumbup
By: 'Liz Smith'
Aug 21,2013
0 people found
this helpful
Matt, Marc and the team at Parkgate were helpful and informative from the moment we first looked round the flat which is now our new home, and they've continued to be helpful and responsive since we've moved in....
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“Jonathan led negotiations, but Chris was always helpful and availabvke, ......”

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Aug 19,2013
Minithumbup
Chris
By: 'Michael Bungey'
Aug 19,2013
0 people found
this helpful
Jonathan led negotiations, but Chris was always helpful and availabvke, and led me to the property in the first instance. We asked to see the property several times, including Sunday, and were always accomadated. Communication was both rapid and efficient, and always friendly. No hesitation ...
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“I found them to be very helpful; they dealt with ......”

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Aug 16,2013
Minithumbup
By: 'J Bailey'
Aug 16,2013
0 people found
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I found them to be very helpful; they dealt with the letting efficiently and were quick to respond to any queries I had....
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“Parkgate provided an excellent service - they were professional and ......”

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Aug 16,2013
Minithumbup
By: 'CBiddick'
Aug 16,2013
0 people found
this helpful
Parkgate provided an excellent service - they were professional and honest and I would recommend them (and have done so already)...
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“Agent was very efficient - enabling a quick move in ......”

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Aug 16,2013
Minithumbup
By: 'Jennifer van Griethuysen'
Aug 16,2013
0 people found
this helpful
Agent was very efficient - enabling a quick move in date. Kept us up to date with all proceedings. Happy with service!!...
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“Park gate agent was so great. I asked lot of ......”

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Aug 13,2013
Minithumbup
By: 'Asashi yamaguchi'
Aug 13,2013
1 people found
this helpful
Park gate agent was so great. I asked lot of things befor we moved. They have done everything befor we moved!! They are very friendly too. They look after very well....
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“Jonathan and Chris has done a number of pieces of ......”

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Aug 12,2013
Minithumbup
Chris
By: '208 Putney Bridge Road'
Aug 12,2013
0 people found
this helpful
Jonathan and Chris has done a number of pieces of work for me. Most notably being the sale of 2 flats and the letting of 2 flats. Jonathan has his team have worked extremely hard with complex leases and difficult buyers and tenants. I can't over emphasise ...
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“All Parkgate staff we have dealt with have been very ......”

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Aug 10,2013
Minithumbup
By: 'Ian R'
Aug 10,2013
0 people found
this helpful
All Parkgate staff we have dealt with have been very friendly, helpful and proactive giving us a lot of confidence from day 1 that things would go smoothly. They made us feel at ease explaining the whole process and offering assistance along the way....
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“Chris Hawkins is proactive. He realizes that proper evaluation of ......”

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Aug 09,2013
Minithumbup
Chris
By: 'Bruce May'
Aug 09,2013
0 people found
this helpful
Chris Hawkins is proactive. He realizes that proper evaluation of the match between tenant and property is crucial to successful, lasting, trouble free letting. He is aware of the landlord's proper responsibilities and active in helping us meet up to reasonable expectations. Conversely he is ...
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“Very smooth and easy process from start to finish. Professional ......”

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Aug 08,2013
Minithumbup
By: 'Philip George'
Aug 08,2013
0 people found
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Very smooth and easy process from start to finish. Professional and always very quick in response to any questions that arose....
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“Chris let out the apartment for us. He showed good ......”

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Aug 08,2013
Minithumbup
Chris
By: 'Mr W Al-Samarrai'
Aug 08,2013
0 people found
this helpful
Chris let out the apartment for us. He showed good work ethics, was polite at all times and the main thing which i truely appreciated from him was that he was punctual and on time with whatever he said. he did what he siad he ...
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“My review for Matt Norgan...- attentively listened to, understood ......”

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Aug 06,2013
Minithumbup
By: 'JDay- review for Matt Norgan'
Aug 06,2013
0 people found
this helpful
My review for Matt Norgan... - attentively listened to, understood and took on board my requirements for a flat in the Richmond area - went out of his way to allow me a second viewing of the flat at short notice - very personable and ...
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“Parkgate are an exceptionally easy company to deal with. All ......”

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Jun 27,2013
Minithumbup
By: 'Jamie Strake'
Jun 27,2013
0 people found
this helpful
Parkgate are an exceptionally easy company to deal with. All of the usual hassle that comes with Estate Agents was non-existent. We were not pressured into making any decisions and Parkgate ensured that we were fully informed at all times. Thank you very much for ...
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“Parkgate is far and away the most professional and thorough ......”

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Jun 16,2013
Minithumbup
Chris
By: 'Rosie Thomason'
Jun 16,2013
0 people found
this helpful
Parkgate is far and away the most professional and thorough agent we have ever used, and there have been many over the years. They pay great attention to customer requirement and to detail. They can not be faulted in any way. As a result we ...
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“After dealing with many agents who really did not understand ......”

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Jun 11,2013
Minithumbup
Chris
By: 'Debbie'
Jun 11,2013
0 people found
this helpful
After dealing with many agents who really did not understand our needs in a long search to find the perfect rental property, we have found Parkgate absolutely brilliant, especially Chris who has looked after us and been extremely helpful prior to moving in and also ...
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“It is been a terrible month searching for a flat ......”

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Jun 06,2013
Minithumbup
Chris
By: 'P.V.'
Jun 06,2013
0 people found
this helpful
It is been a terrible month searching for a flat until I met Parkgate Estate Agency. They found for me exactly what I was looking for and in less than 15 days I was living in the nicest flat any other agency showed me. They have ...
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“Parkgate have done everything possible to help me let my ......”

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Jun 04,2013
Minithumbup
By: 'Anne Prestwood'
Jun 04,2013
0 people found
this helpful
Parkgate have done everything possible to help me let my property. They are always available to give me help and advice and have undertaken to make contact with agencies that I would otherwise have had to deal with. Their professionalism is outstanding and all difficulties ...
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“Due to my personal situation I had to choose the ......”

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Jun 04,2013
Minithumbup
By: 'sung chul'
Jun 04,2013
0 people found
this helpful
Due to my personal situation I had to choose the properties online and he provided me all information I requested to make the final decision for that....
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“Matt was really helpful with the entire process before moving ......”

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Jun 04,2013
Minithumbup
By: 'James Thornton'
Jun 04,2013
0 people found
this helpful
Matt was really helpful with the entire process before moving in to our new property. He went over and above to help me sort out various issues that arose before we moved in. Very helpful and pleasant to deal with. Parkgate also carry on helping ...
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“Parkgate have always acted professionally and in a timely manner. ......”

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May 18,2013
Minithumbup
By: 'Mr H (St Margarets)'
May 18,2013
0 people found
this helpful
Parkgate have always acted professionally and in a timely manner. I feel reassured knowing they are managing my property and I would recommend them to others....
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“Excellent service. I always received prompt responses to my e-mails ......”

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May 16,2013
Minithumbup
By: 'Pippa'
May 16,2013
0 people found
this helpful
Excellent service. I always received prompt responses to my e-mails or phone calls and I found staff to be courteous and very helpful, particularly at the start, when there were a few issues to resolve. This was a company let, and should my boss decide ...
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“I was incredibly impressed with the service I received from ......”

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May 10,2013
Minithumbup
By: 'Natalie'
May 10,2013
0 people found
this helpful
I was incredibly impressed with the service I received from start to finish, nothing was too much effort and it was very refreshing to deal with an agency that actually does what they say they are going to do. Highly recommended....
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“I have had a number of years of happy association ......”

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May 08,2013
Minithumbup
Rupy
By: 'David Mills'
May 08,2013
0 people found
this helpful
I have had a number of years of happy association with Parkgate and their management team. Their attention to detail is first rate, their computer produced reports are always accurate and informative and I have never had a tenant needing to contact me directly. An ...
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“They have looked after my property for 17 years - and ......”

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May 03,2013
Minithumbup
By: 'Carolyn'
May 03,2013
0 people found
this helpful
They have looked after my property for 17 years - and have done a great job every time. They make it easy, minimize my time, keep an eye on things and have been very reliable and helpful. Would happily recommend them to anyone....
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“I have been using Parkgate as my letting agent since ......”

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May 03,2013
Minithumbup
By: 'CL'
May 03,2013
0 people found
this helpful
I have been using Parkgate as my letting agent since I moved overseas in 2006, during that time I have never had a tenancy void period and no problems at all with the tenants selected by Parkgate. Their advice is straightforward and clear, and feedback prompt. ...
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Staff picture Jonathan Mills
(22)
Staff picture Chris
(81)
Staff picture Susie
(32)
Staff picture Rupy
(11)
Staff picture Klaudia
(9)
Staff picture James
(4)
Staff picture Lucy
(0)

Landlord Fees

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i

Last updated on 31/05/2019, 3:12 PM by Jonathan Mills, Director


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments

Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of

Last updated on 31/05/2019, 3:10 PM by Jonathan Mills, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:22 PM 10/05/2019 by Jonathan Mills

Awards won by Parkgate Estate Agency

Individual Branch Awards

Richmond, TW9


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Parkgate Estate Agency