Parkgate Estate Agency
4.9/5, 250 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive ... show more A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Parkgate | Property for sale & for rent in Richmond, Sheen, Mortlake and Putney

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £385,000 £1,100,000
Lettings 95% 96% £750 £3,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 133 0 21 1 19 0 8 1
Areas covered
Address

8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TDS
Latest Properties
Images & Videos

“I generally dread having to engage with estate agents, but ......”

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Jul 17,2015
Minithumbup
Susie
By: 'RobM'
Jul 17,2015
0 people found
this helpful
I generally dread having to engage with estate agents, but my experience working with Susie proved quite the opposite. She managed to negotiate a deal to ensure that I got the home I wanted, and everything got done quickly and smoothly. She acts with integrity ...
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“All members of staff at Parkgate have been helpful and ......”

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Jun 15,2015
Minithumbup
By: 'Sam'
Jun 15,2015
0 people found
this helpful
All members of staff at Parkgate have been helpful and timely in responding to our queries. The contracting and moving in process was conducted efficiently and in a hassle-free manner. Any necessary maintenance work has been performed in a timely manner. Overall very satisfied....
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Comment on agent fees
The fees are very reasonable in comparison with other London-based estate agents. Would definitely recommend Parkgate on this basis,
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“Found Both Chris and Harry to be both professional, efficient ......”

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Jun 03,2015
Minithumbup
Chris
By: 'Alan L'
Jun 03,2015
0 people found
this helpful
Found Both Chris and Harry to be both professional, efficient and very courteous when dealing with. I would not hesitate to recommend them to anyone looking for a high level of service. Customer care is everything and for these guys it comes second nature. Thanks ...
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Comment on agent fees
Reduced down to 6% which was very helpful
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“Fantastic estate agents, extremely professional and well run. Harry is ......”

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Apr 29,2015
Minithumbup
By: 'Laura Woods'
Apr 29,2015
0 people found
this helpful
Fantastic estate agents, extremely professional and well run. Harry is an absolute dream, we never once felt pressured and he gave us clear and unbiased answers to our questions. In our experience it's very rare to come away from an estate agents feeling positive, but ...
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Comment on agent fees
We were a little over our budget when we viewed this property. We put an offer to Harry and he was able to negotiate this price for us, which we were very happy about.
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“Following a bad experience with another (big) agent in the ......”

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Mar 18,2015
Minithumbup
Jonathan Mills
Chris
By: 'Angharad'
Mar 18,2015
0 people found
this helpful
Following a bad experience with another (big) agent in the Putney area we appointed Parkgate to undertake the sale of our two bed garden flat in 2013. Despite a rising market and a good property, our previous agent had failed to secure us a single offer. ...
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Comment on agent fees
Very reasonable
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“Harry helped with the sale - very committed and supporting ......”

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Mar 18,2015
Minithumbup
Chris
By: 'Robert Matthews'
Mar 18,2015
0 people found
this helpful
Harry helped with the sale - very committed and supporting through the process. Chris has helped with Lettings - again, very helpful....
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“Excellent service, Definitely Ill recommend this agency to my friends ......”

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Mar 16,2015
Minithumbup
By: 'Manny'
Mar 16,2015
0 people found
this helpful
Excellent service, Definitely Ill recommend this agency to my friends or any person interesting in rent or buy a property, the staff is very helpful and they answer quickly to all my questions! They find the exactly property for me! Everything was very fast so ...
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“This is the second year that I am renting my ......”

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Mar 16,2015
Minithumbup
Chris
By: 'FB'
Mar 16,2015
0 people found
this helpful
This is the second year that I am renting my flat through parkgate. First time it was Chris Hawkins who rented the place and second time was Harry Douglas . I found both of them very efficient and professional and felt relax to liaise my concerns ...
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“Excellent professional service. Nothing was too much trouble for Chris. ......”

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Jan 26,2015
Minithumbup
Chris
By: 'Bev Roberts'
Jan 26,2015
0 people found
this helpful
Excellent professional service. Nothing was too much trouble for Chris. He was always available when I need to talk or be reassured about certain issues throughout the transaction which went smoothly thanks to his Input. I would not hesitate to use this company again and ...
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Comment on agent fees
I must admit I thought wed agreed a lesser fee but as I couldnt be sure I didnt dispute this.
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“Selling a property can be stressful.This is now the ......”

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Jan 25,2015
Minithumbup
Chris
By: 'Daniel and Janet O'Connell'
Jan 25,2015
0 people found
this helpful
Selling a property can be stressful.This is now the fourth property we have sold and by far the easiest.We do not live in the UK so had to rely on Parkgate far more than would be expected.No problem was too small.They ...
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“Absolutely first-class job from Susie. I spotted the property online ......”

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Jan 17,2015
Minithumbup
Susie
By: 'Simon'
Jan 17,2015
0 people found
this helpful
Absolutely first-class job from Susie. I spotted the property online on the day I was due to leave for Christmas, and she quickly arranged a viewing for me a couple of hours later. All the way from there until I moved in there was good, ...
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“Chris's approach was professional, and relaxed, putting me at ease ......”

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Jan 14,2015
Minithumbup
Chris
By: 'J S Main'
Jan 14,2015
0 people found
this helpful
Chris's approach was professional, and relaxed, putting me at ease with what was, previous to our meeting, in my mind a daunting task. Excellent communication in the 6 months since, has led to my decision to continue using Parkgate....
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“A very professional, friendly and efficient team. Harry in particular ......”

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Jan 07,2015
Minithumbup
By: 'India B'
Jan 07,2015
0 people found
this helpful
A very professional, friendly and efficient team. Harry in particular provided us with an excellent service and made the whole moving process very straight forward, easy and pleasant. He was quick to respond to any queries, and made sure any issues we had were resolved ...
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“Matthew was very proactive, professional and kept us up to ......”

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Jan 05,2015
Minithumbup
By: 'Rory'
Jan 05,2015
0 people found
this helpful
Matthew was very proactive, professional and kept us up to date at all times during the negotiations. He was also very flexible with appointments. Susie ensured the process post negotiations went through seamlessly and handled all of our queries and requests very professionally and in ...
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“Kind, Patient, Professional. For looking for a property in London ......”

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Dec 16,2014
Minithumbup
By: 'David Dong'
Dec 16,2014
0 people found
this helpful
Kind, Patient, Professional. For looking for a property in London could be hard and terrifying. Parkgate makes everything so easy and reliable, after I viewed and negotiated 17 properties with other agents. Now, my girl friend and I can have a warm and lovely Christmas....
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“Thanks for all your Suzie. Professional, approachable and efficient. We ......”

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Nov 25,2014
Minithumbup
Susie
By: 'J and G'
Nov 25,2014
0 people found
this helpful
Thanks for all your Suzie. Professional, approachable and efficient. We a quick and worry free move. All the best in the future....
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Comment on agent fees
‚£180 each for admin fees ‚£140 for inventory
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“I am pleased to say that I was provided with ......”

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Nov 18,2014
Minithumbup
Susie
By: 'Di'
Nov 18,2014
0 people found
this helpful
I am pleased to say that I was provided with a really good and sufficient service from Parkgate Estate Agency, particularly from Susie Hart. She was really friendly and helpful, in giving a sincere opinion regarding the property and trying to negotiate an offer/deal ...
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“I asked several local estate agents to value our property ......”

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Nov 07,2014
Minithumbup
Chris
By: 'Freddie Davis'
Nov 07,2014
0 people found
this helpful
I asked several local estate agents to value our property and offer their services. I chose Parkgate in Putney because Chris Hawkins showed a passion for the house and the local area which I felt would be conveyed to prospective buyers. In comparison I felt ...
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“All the family was very happy with the whole service ......”

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Nov 04,2014
Minithumbup
Chris
By: 'G Frealle'
Nov 04,2014
0 people found
this helpful
All the family was very happy with the whole service from Parkgate, They has been fantastic and the whole process went smoothly, with smiles and kindness. So easy ! Many thanks...
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“Coming from England and desperately trying to fulfil my core ......”

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Oct 24,2014
Minithumbup
Chris
By: 'Dean Whitwell'
Oct 24,2014
0 people found
this helpful
Coming from England and desperately trying to fulfil my core values and instinct to complain, I realised I had come to a road block when dealing with Chris at Parkgate. He provided a faultless, streamline service which restored my faith in Estate/Letting Agents. Before ...
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“Very pleased with the service received on our property, from ......”

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Oct 11,2014
Minithumbup
Chris
By: 'Edd'
Oct 11,2014
0 people found
this helpful
Very pleased with the service received on our property, from smooth initial contact and valuation through to successful marketing and completion. Chris keeps us well informed and has made the whole process of letting our property easy. Would definitely recommend....
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Comment on agent fees
Good value for the service received. The agency benefits from having fewer, large overheads which need to be passed onto the customer
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“As soon as Parkgate knew I wanted to sell they ......”

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May 21,2014
Minithumbup
By: 'Kathy'
May 21,2014
0 people found
this helpful
As soon as Parkgate knew I wanted to sell they were very proactive. Matt quickly found a buyer and negotiated a very good price. He was regularly in touch with the buyer throughout the mortgage application and kept me, the seller, well informed. He monitored ...
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“I am exceptionally pleased with the service provided by Parkgate. ......”

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May 20,2014
Minithumbup
By: 'swrichmond'
May 20,2014
0 people found
this helpful
I am exceptionally pleased with the service provided by Parkgate. Matt listened to our requirements carefully and, at my request, arranged for us to view a flat which actually wasn't being marketed. From there we were able to organise a successful sale. We felt that ...
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“We were very happy with the whole service from Parkgate, ......”

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May 20,2014
Minithumbup
By: 'Happy Tenant T'
May 20,2014
0 people found
this helpful
We were very happy with the whole service from Parkgate, Matt has been fantastic and the whole process went smoothly. Many thanks...
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“Parkgate offered us a first rate service from start to ......”

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May 15,2014
Minithumbup
By: 'john legate'
May 15,2014
0 people found
this helpful
Parkgate offered us a first rate service from start to finish. Their friendly and businesslike attitude suited us very well and got results....
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“As always the staff we deal with are polite, efficient, ......”

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May 14,2014
Minithumbup
Chris
By: 'Geoff and Margaret'
May 14,2014
0 people found
this helpful
As always the staff we deal with are polite, efficient, and very helpful. New tenants were found very quickly and the price was negotiated without any fuss. As we were away at the time the gas inspection and arranging for the tenants to move in ...
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“Really pleased with the service. Chris listened to what we ......”

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May 13,2014
Minithumbup
Chris
By: 'JM'
May 13,2014
0 people found
this helpful
Really pleased with the service. Chris listened to what we wanted rather than send on numerous, irrelevant properties which I find most Estate Agents in London do. Chris helped with our decision process and once we confirmed that we liked the property the process from ...
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“Have had an excellent experience dealing with Chris at Parkgate.......”

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May 12,2014
Minithumbup
Chris
By: 'Shreedhar'
May 12,2014
0 people found
this helpful
Have had an excellent experience dealing with Chris at Parkgate. We interacted with a few agents to help us relocate to SW15; clearly Chris understood our requirements well and was able to identify a property aligned to what we had in mind in short time. ...
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“I have used Parkgate estate agents to rent out a ......”

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May 07,2014
Minithumbup
Chris
By: 'A Brasher'
May 07,2014
0 people found
this helpful
I have used Parkgate estate agents to rent out a couple of flats I own for last few years. I recently needed new tenants and, as ever, found Parkgate to be an excellent agent. From agreeing a monthly rental, to finding new tenants, vetting and ...
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“Quick service, very efficient and helpful. They respond to any ......”

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May 01,2014
Minithumbup
Chris
By: 'Charlotte Brandon-Trye'
May 01,2014
0 people found
this helpful
Quick service, very efficient and helpful. They respond to any queries very quickly and are prompt in getting any work needed to be done to the flat completed efficiently....
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Staff picture Jonathan Mills
(20)
Staff picture Chris
(79)
Staff picture Susie
(29)
Staff picture Rupy
(10)
Staff picture James
(2)
Staff picture Lucy
(0)
Staff picture Klaudia
(0)

Landlord Fees

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i

Last updated on 31/05/2019, 3:12 PM by Jonathan Mills, Director


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments

Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of

Last updated on 31/05/2019, 3:10 PM by Jonathan Mills, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:22 PM 10/05/2019 by Jonathan Mills

Awards won by Parkgate Estate Agency

Individual Branch Awards

Richmond, TW9


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Parkgate Estate Agency