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    Chris
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    Jonathan Mills
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A long standing quality independent estate agent offering the best advice from experienced and fully qualified property professionals. Using the latest marketing techniques combined with great old fashioned service Parkgate are a superb agency who will go the extra mile to make your experience of the property market a positive one.
Parkgate Estate Agency

8 Eton Street
Richmond
Greater London
TW9 1EE
0208 940 2991

“After dealing with many agents who really did not understand ......”

Jun 11,2013
Minithumbup
Chris
By: 'Debbie'
Jun 11,2013
0 people found
this helpful
After dealing with many agents who really did not understand our needs in a long search to find the perfect rental property, we have found Parkgate absolutely brilliant, especially Chris who has looked after us and been extremely helpful prior to moving in and also ...
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“It is been a terrible month searching for a flat ......”

Jun 06,2013
Minithumbup
Chris
By: 'P.V.'
Jun 06,2013
0 people found
this helpful
It is been a terrible month searching for a flat until I met Parkgate Estate Agency. They found for me exactly what I was looking for and in less than 15 days I was living in the nicest flat any other agency showed me. They have ...
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“Parkgate have done everything possible to help me let my ......”

Jun 04,2013
Minithumbup
By: 'Anne Prestwood'
Jun 04,2013
0 people found
this helpful
Parkgate have done everything possible to help me let my property. They are always available to give me help and advice and have undertaken to make contact with agencies that I would otherwise have had to deal with. Their professionalism is outstanding and all difficulties ...
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“Due to my personal situation I had to choose the ......”

Jun 04,2013
Minithumbup
By: 'sung chul'
Jun 04,2013
0 people found
this helpful
Due to my personal situation I had to choose the properties online and he provided me all information I requested to make the final decision for that....
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“Matt was really helpful with the entire process before moving ......”

Jun 04,2013
Minithumbup
By: 'James Thornton'
Jun 04,2013
0 people found
this helpful
Matt was really helpful with the entire process before moving in to our new property. He went over and above to help me sort out various issues that arose before we moved in. Very helpful and pleasant to deal with. Parkgate also carry on helping ...
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“Parkgate have always acted professionally and in a timely manner. ......”

May 18,2013
Minithumbup
By: 'Mr H (St Margarets)'
May 18,2013
0 people found
this helpful
Parkgate have always acted professionally and in a timely manner. I feel reassured knowing they are managing my property and I would recommend them to others....
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“Excellent service. I always received prompt responses to my e-mails ......”

May 16,2013
Minithumbup
By: 'Pippa'
May 16,2013
0 people found
this helpful
Excellent service. I always received prompt responses to my e-mails or phone calls and I found staff to be courteous and very helpful, particularly at the start, when there were a few issues to resolve. This was a company let, and should my boss decide ...
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“I was incredibly impressed with the service I received from ......”

May 10,2013
Minithumbup
By: 'Natalie'
May 10,2013
0 people found
this helpful
I was incredibly impressed with the service I received from start to finish, nothing was too much effort and it was very refreshing to deal with an agency that actually does what they say they are going to do. Highly recommended....
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“I have had a number of years of happy association ......”

May 08,2013
Minithumbup
Rupy
By: 'David Mills'
May 08,2013
0 people found
this helpful
I have had a number of years of happy association with Parkgate and their management team. Their attention to detail is first rate, their computer produced reports are always accurate and informative and I have never had a tenant needing to contact me directly. An ...
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“They have looked after my property for 17 years - and ......”

May 03,2013
Minithumbup
By: 'Carolyn'
May 03,2013
0 people found
this helpful
They have looked after my property for 17 years - and have done a great job every time. They make it easy, minimize my time, keep an eye on things and have been very reliable and helpful. Would happily recommend them to anyone....
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“I have been using Parkgate as my letting agent since ......”

May 03,2013
Minithumbup
By: 'CL'
May 03,2013
0 people found
this helpful
I have been using Parkgate as my letting agent since I moved overseas in 2006, during that time I have never had a tenancy void period and no problems at all with the tenants selected by Parkgate. Their advice is straightforward and clear, and feedback prompt. ...
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“Parkgate were incredibly helpful with my search to find a ......”

May 03,2013
Minithumbup
By: 'Beth'
May 03,2013
0 people found
this helpful
Parkgate were incredibly helpful with my search to find a property to rent. They went out of their way to ensure that I found something that met my needs. The customer service I received was excellent from the start and continues throughout my tenancy. Highly ...
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“Helen Has Always been very helpful and Kind towards Me, ......”

May 03,2013
Minithumbup
By: 'Kelly Roberts'
May 03,2013
0 people found
this helpful
Helen Has Always been very helpful and Kind towards Me, She goes out of Her way to make me feel important and no problem is too big, She found me & my family the perfect Home....
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“Each member of the staff is friendly, courteous and ultra- ......”

May 02,2013
Minithumbup
By: 'Barry Covill'
May 02,2013
0 people found
this helpful
Each member of the staff is friendly, courteous and ultra- efficient. It's almost impossible to single out a particular individual for the biggest accolade. What's especially helpful is being kept up to date with everything that's happening at the property - new lettings, repairs, tenants' ...
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“I want to register my appreciation with regard to Matt ......”

May 02,2013
Minithumbup
By: 'Michael Simmons OBE'
May 02,2013
0 people found
this helpful
I want to register my appreciation with regard to Matt Norgan who got me out of a hole recently. My Gas Safety Certificate (GSC) for Flat 16, Heathshott expired on 14th May 2013 ¢â‚¬â€œ something I had failed to register having thought it was valid until 7th May 2013. ...
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“Jonathan was very helpful indeed, kept me informed of all ......”

Apr 30,2013
Minithumbup
By: 'JamesM'
Apr 30,2013
0 people found
this helpful
Jonathan was very helpful indeed, kept me informed of all the developments as they arose with good communications. Also very helpful even after exchange supplying me with information on potential schemes from similar properties in the area, couldn't have really done any more. Parkgate in ...
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“I am pleased to have secured my home with Parkgate, ......”

Apr 30,2013
Minithumbup
By: 'mdb'
Apr 30,2013
0 people found
this helpful
I am pleased to have secured my home with Parkgate, I found the company very responsive to viewings and negotiating my terms and conditions. I would not hesitate to recommend them anyone proposing to rent....
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“I have just rented out two flats through Chris on ......”

Apr 30,2013
Minithumbup
Chris
By: 'Rose'
Apr 30,2013
0 people found
this helpful
I have just rented out two flats through Chris on the recommendation of a friend. I found him and Jonathon very pleasant and professional. They moved quickly showing tenants round and Chris gave me his opinion on which tenants we should take. Both sets of ...
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“We approached Parkgate in Autumn 2012 to let an unfurnished 2 bedroom ......”

Apr 30,2013
Minithumbup
By: 'Mayer'
Apr 30,2013
0 people found
this helpful
We approached Parkgate in Autumn 2012 to let an unfurnished 2 bedroom flat on Richmond Hill. Marc gave us a realistic valuation and clearly laid out our letting options. When we had prepared the flat for letting (Matt helped us find a good decorator) he and Matt ...
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“Parkgate have found two tenanciies for my Putney property to ......”

Apr 19,2013
Minithumbup
By: 'Brian Rooney'
Apr 19,2013
0 people found
this helpful
Parkgate have found two tenanciies for my Putney property to date. They provide a very good service, find excellent tenants and they are flexible on the economics concerning the rental. Parkgate are a boutique operation who are very customer & service focused. I would highly recommend ...
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“Parkgate were helpful and efficient and a pleasure to deal ......”

Apr 16,2013
Minithumbup
Chris
By: 'George B.'
Apr 16,2013
0 people found
this helpful
Parkgate were helpful and efficient and a pleasure to deal with. Everything happened when they said it would and they kept us up to speed with all aspects of the letting process. Easily the best estate agents I've dealt with and I would definitely recommend ...
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“We had a really good experience buying our property through ......”

Apr 15,2013
Minithumbup
By: 'Dominic'
Apr 15,2013
0 people found
this helpful
We had a really good experience buying our property through this agent. They were open, honest and very helpful. Communication was good....
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“Excellent service from first viewing to moving in - efficient, ......”

Apr 08,2013
Minithumbup
Chris
By: 'Claire'
Apr 08,2013
0 people found
this helpful
Excellent service from first viewing to moving in - efficient, friendly, accurate and reliable. Chris found us exactly what we were looking for and made sure the whole process went smoothly. i would definitely recommend Parkgate....
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“Excellent service, dealt with our moving in and out of ......”

Mar 08,2013
Minithumbup
By: 'William Curley'
Mar 08,2013
0 people found
this helpful
Excellent service, dealt with our moving in and out of the propeerty in a very organised and proffesional manner.... thank you......
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“I currently live overseas and have engaged Parkgate during the ......”

Mar 02,2013
Minithumbup
Chris
By: 'overseas landlord'
Mar 02,2013
0 people found
this helpful
I currently live overseas and have engaged Parkgate during the last two years to manage my house rental. I deal with both Chris and Jonathan. They reply very promptly to any questions and have made the recent transition between tenants a smooth one. They were ...
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“We have recently let our flat through Parkgate and have ......”

Feb 25,2013
Minithumbup
By: 'Nicola'
Feb 25,2013
0 people found
this helpful
We have recently let our flat through Parkgate and have been very pleased with the way in which they have handled this process. We had some work done to the property before the tenants moved in and Parkgate managed this for us in addition to ...
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“My experience from Parkgate was on the whole a good ......”

Feb 21,2013
Minithumbup
By: 'Dave'
Feb 21,2013
0 people found
this helpful
My experience from Parkgate was on the whole a good one and I have used a few in my time. The documentation & financial process went through quickly and I was informed of everything along the way so overall I have been happy with the how ...
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“l moved into my new flat just last week - ......”

Feb 12,2013
Minithumbup
Chris
By: 'Matt Solinski'
Feb 12,2013
0 people found
this helpful
l moved into my new flat just last week - the process of seeing the property, puttign in a bid, referencing etc. was very quick and efficient. With the usual teething problems expereinced when moving into a new place, I notified Parkgate, the managing agent ...
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“I would thoroughly recommend Parkgate. I recently rented my flat ......”

Feb 05,2013
Minithumbup
Chris
By: 'Amanda'
Feb 05,2013
0 people found
this helpful
I would thoroughly recommend Parkgate. I recently rented my flat out through them, the service and advice I received was excellent. I dealt with both Jonathan and Chris and will undoubtedly use them again in the future....
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“Great experience with both Jonathan and Chris. Both were incredibly ......”

Jan 25,2013
Minithumbup
Chris
By: 'R Guy'
Jan 25,2013
0 people found
this helpful
Great experience with both Jonathan and Chris. Both were incredibly professional and responsive throughout the letting process and helpful when resolving issues. Looking forward to a long and happy relationship!...
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Areas covered
  • TW9
  • tw10
  • tw1
  • sw14
  • SW14
  • sw13
  • SW13
  • sw15
  • SW15
  • sw18
  • SW6
  • sw6
  • SW18
  • TW9
  • TW10

UKALA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
67 0 130 0 21 1 19 0 8 1

Landlord Fees

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

Full Management Service
18% (inc. VAT) of the rental income to be deducted from the incoming rent
Let and Rent Collection Service
12% (inc. VAT) of the rental income to be deducted from the incoming rent
Introductory/Let Only Service
12% (inc. VAT) of the rental income for the initial term of the tenancy to be charged in advance.
Further renewal terms will be charged at 6% (inc. VAT) of the rental income for the renewal period to be charged in advance.
There is a minimum fee of £750 including VAT for all the above Services or the percentage of the fee for each Service being the equivalent of six months’ commission whichever is the greater even if not negotiated by Parkgate Estates.
Additional Charges:
1. Preparation of the Parkgate Estates standard Tenancy Agreement: £180 including VAT
2. Major amendments to tenancy agreement: £180 including VAT
3. Preparation of an Extension Agreement for the Tenancy: £120 including VAT
4. Registration of the deposit within the TDS scheme: £108 i

Last updated on 31/05/2019, 3:12 PM by Jonathan Mills, Director


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments

Before the tenancy starts (payable to Parkgate Estates’)
Holding Deposit: 1 weeks rent
Deposit: 5 weeks rent (the initial holding deposit is converted to a part payment of this)
During the tenancy (payable to the Agent)
For English properties:
Payment of £60 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England base rate.
Payment of between £100- £500 (depending on the type of security device/lock) for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas electricity water
Communications – telephone and broadband
Installation of

Last updated on 31/05/2019, 3:10 PM by Jonathan Mills, Director

Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

If you would like to make a formal complaint regarding any actions or staff members of Parkgate Estates (Richmond) Ltd then please call our office on 0208 940 2991 and one of our staff members will be able to advise you accordingly on our complaints procedure.
Last updated at 2:22 PM 10/05/2019 by Jonathan Mills
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