Parkgate Aspen
1.7/5, 31 reviews
13% recommended
50% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

No description for branch.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 50% 33% £925 £2,499
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 3 0 4 0 1 0 1 4 18
Areas covered
  • NW4
Address

Wilberforce HouseStation Road
Hendon,London
Greater London
NW4 4QE
020 8732 8888

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARMA
Latest Properties

No Properties

“A Thanks...”

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Jan 11,2024
Minithumbup
Sol
By: 'Ida'
Jan 11,2024
0 people found
this helpful
I would like to thank Sol Unsdorfer from Parkgate Aspen Management for his guidance and assistance when dealing with a leaseholder who made unlawful alterations to a property in our residential block. Sol who has legal expertise, helped the board of directors to navigate their ...
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Was this helpful? Yes

“Awful agent, unnecessary charging practice......”

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Nov 15,2023
Minithumbdown
Saloman
By: 'Cute Canary'
Nov 15,2023
0 people found
this helpful
Awful agent, charged for multiple unnecessary jobs such as erection of scaffolding to remove bricks to investigate whether different bricks are combustable. A brick is fired in a kiln so clearly it is not. One brick at ground level would be sufficient for testing purposes. ...
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Was this helpful? Yes
By: Parkgate Aspen
Jan 04, 2024
View all comments (2)
Whilst it is always sad to see a poor review, a rental fee of £900,000 a month would seem to be off the scale. If the complainant is a rental tenant, we would not have requested any payment from them towards brickwork or any other kind of external work. If you wish to make a complaint about any member of staff, please do contact us directly. ...

“We are a small apartment building in North Lo......”

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Oct 24,2023
Minithumbdown
Elliot
By: 'Alistair'
Oct 24,2023
0 people found
this helpful
We are a small apartment building in North London with nine units. We have worked with Elliot Unsdorfer at Parkgate Aspen for over ten years and always found him to be knowledgable, diligent, honest and reliable. We feel very fortunate to have Parkgate Aspen as ...
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Was this helpful? Yes
By: Joanna Sigalov
Nov 02, 2023
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Thank you, Alistair, for taking the time to leave a review. It really is appreciated. We are happy to have been of service. ...

“Fantastic support team...”

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Sep 20,2023
Minithumbup
Nissan
By: 'Simon B'
Sep 20,2023
0 people found
this helpful
Couldnt have been any more helpful in our experiance anytime we need any help they quickly respond. Our team on property are absolutlely lovely and very kind and supportive. Whenever you need any advise or support they cannot be more helpful. We had a communal ...
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Was this helpful? Yes
By: JGS
Sep 20, 2023
View all comments (1)
Thank you, Simon, for taking the time to leave a review. It really is appreciated. ...

“Excellent experience...”

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Aug 23,2023
Minithumbup
Steven
By: 'Baltic Quay management'
Aug 23,2023
0 people found
this helpful
If you have a crisis then better call Sol Unsdorfer. Sol is hugely experienced and practical in his solutions as well as authoritative at residents meetings. Steven Unsdorfer has been leading the charge on building safety issues and we wouldn't be as well placed as ...
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Was this helpful? Yes

“A Breath of Fresh Air...”

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Jul 18,2023
Minithumbup
Sanj
By: 'Gerald'
Jul 18,2023
0 people found
this helpful
A Breath of Fresh Air Our excellent and small-sized managing agents sadly withdrew from the business having sold to a third party. Two years and three managing agents later we the board found ourselves encumbered with an agent which, like its two predecessors, promised the ...
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Was this helpful? Yes

“Would give them zero stars if I could. They h......”

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Mar 21,2023
Minithumbdown
By: 'Furious owner'
Mar 21,2023
2 people found
this helpful
Would give them zero stars if I could. They have made my life a nightmare ever since I bought a flat in one of the properties they provide maintenance for in Swindon. Not "high end" but a flat that I paid £160,000 for yet they are ...
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Was this helpful? Yes
By: Furious owner
May 31, 2023
View all comments (2)
Charlatan company Parkgate-Aspen owned by Solomon Unsdorfer is ripping off the leaseholders with Unsdorfer illegally controlling the Nurseries Management Company against the wishes of the shareholders so that he can enrich himself. Therefore he has been reported to the Serious Fraud Office. ...

“Unprofessional, lack any concept of customer service....”

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Dec 21,2022
Minithumbdown
By: 'Simon Rainbow Quay'
Dec 21,2022
3 people found
this helpful
I feel I have been invited to write a review, so I will put myself forward as the "disgruntled director". There appears to be a theme that is easy to detect regarding Parkgate Aspen reviews. If you are in the business of wanting to engage ...
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Was this helpful? Yes
By: Parkgate Aspen
Dec 21, 2022
View all comments (1)
And likewise, we are available to advise any resident board on the importance of having roof defects properly assessed by a surveyor, able to draw up a specification for proper tendering and who can supervise the works, certify stage payments and approve the release of final retention when satisfied to sign off the job as complete. This as opposed to sending a roofer who does what he likes and whose tens of thousands of pounds worth of roof works has to be redone by others. ...

“Parkgate Aspen, aweful agent we are glad to see the back of...”

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Dec 04,2022
Minithumbdown
By: 'HappyLeasholder'
Dec 04,2022
2 people found
this helpful
Parkgate Aspen won the contact for the management of our development based on the promise of providing online service charge account management for leaseholders and being able to work with the existing contractor base. These were both lies. Shortly after onboarding, the Property Manager who ...
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Was this helpful? Yes
By: Parkgate Aspen
Dec 04, 2022
View all comments (1)
We assume these are the words of the disgruntled ex-director of the resident board who incurred tens of thousands of pounds of resident funds on wasteful roof repairs without involving a surveyor, something we undertook when arriving on the scene. When we proposed major savings by the appointment of a day-caretaker for cleaning and gardening, he scuttled the plan by signing up the contract service for a two-year period. Very sad for the paying residents, although we wish them well for the future ...

“Shockingly bad. Parkgate are negligent in ext......”

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Jan 18,2022
Minithumbdown
By: 'Citizen'
Jan 18,2022
1 people found
this helpful
Shockingly bad. Parkgate are negligent in extreme. Total cowboys with no concept of good practice or any idea of providing a service. Avoid at all costs......
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Was this helpful? Yes
By: Joanna Sigalov
Jan 19, 2022
View all comments (1)
We do not handle lettings - and your name would imply you wish to remain anonymous. Please feel free to contact us directly with any genuine complaint and we'll be happy to assist. ...

“They have charged £420 for a leasehold Inform......”

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Mar 30,2021
Minithumbdown
Chelsea-Louise
By: 'D'
Mar 30,2021
2 people found
this helpful
They have charged £420 for a leasehold Information back. HMG consultation paper , (soon t be law), recommends maximum charge of £240...
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Was this helpful? Yes
By: Tatiana
Nov 30, 2023
View all comments (2)
Hi Sarah, how do we get in touch? ...

“Dodgy charges/invoices...”

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Nov 07,2020
Minithumbdown
By: 'Jasbinder'
Nov 07,2020
8 people found
this helpful
I bought flat in Dec 2018 in Bethnal Green, sadly it is managed by Parkage Aspen. The most terrible company I have ever had to deal with in my life. Really terrible experience and it continues. They keep sending Application for payments and never actually tell ...
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Was this helpful? Yes

“Bad check-out practice...”

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Aug 15,2020
Minithumbdown
Chelsea-Louise
By: 'Goran'
Aug 15,2020
6 people found
this helpful
At checkout, the property manager attempted to deduct the tenants' deposit for professional cleaning of the property, even though one was not provided at check-in, as well as for painting the entire walls for having minor scuffs, and for removing the furniture that was left ...
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Was this helpful? Yes

“as an ex employee i think they have a poor ma......”

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Mar 13,2020
Minithumbdown
No
By: 'Mr'
Mar 13,2020
8 people found
this helpful
as an ex employee i think they have a poor management .. no wait... terrible style of management and have no idea how to manage the statutory compliance and reactive works on any property they have in their portfolio.... Simply fail at staff management by not ...
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Was this helpful? Yes
By: Joanna Sigalov
Sep 22, 2020
View all comments (3)
“Mr Joinder” would appear to be one of the aliases used by a disgruntled employee who only lasted 3 months in our company before being asked to leave. It is sad that such forums can be abused in this way. ...

“Illegal accounting...”

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Apr 24,2019
Minithumbdown
By: 'Joanna'
Apr 24,2019
8 people found
this helpful
The account department sent me the fake item for me to pay, then move the payment into other category, and refused to refund once I found out!!...
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Was this helpful? Yes
By: funLovingCyclist
Aug 26, 2019
View all comments (1)
No surprise there, some years ago my out going tenant called PA to get the toilet seen to. there was nothing wrong with it. They sometimes had to flush it twice. So they called PA and they invoiced me for a new cistern in the tank for £200, ( it costs about a £10 to purchase). when they moved out I inspected the toilet, it had a limescale make around it that would have taken years to form. ...

“Not fit for purpose...”

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Apr 11,2019
Minithumbdown
Tim
By: 'Troubled'
Apr 11,2019
7 people found
this helpful
I've sent so many emails asking Tim Burr to sort out water damage from radiator leaks on the floors above in late 2017. Presumable the insurance claim was trousered by Parkgate but the work was never completed. It's now 2019 and the stained carpet has still not ...
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Comment on agent fees
About 25% more than we'll be paying them after we sack them.
Was this helpful? Yes

“Parking scam...”

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Jan 04,2019
Minithumbdown
By: 'D'
Jan 04,2019
7 people found
this helpful
They have only been in place for a few months but already want to appoint a parking scammer, (CPM), to manage parking in a block in which I own a property. Their newsletter about this is full of falsehoods and misinformation, the property manager seems ...
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Comment on agent fees
OK
Was this helpful? Yes

“Hi bought a flat in Warwick Avenue in 2014, unfortunately it ......”

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Apr 11,2017
Minithumbdown
By: 'Angelo'
Apr 11,2017
14 people found
this helpful
Hi bought a flat in Warwick Avenue in 2014, unfortunately it is managed by Pargate Aspen. I have never had problems with managing agencies and agents who managed my previous flats,( Carringtons, Ringley Chartered Surveyors and so on). Since I bought this flat I have been ...
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Comment on agent fees
expensive with no return
Was this helpful? Yes
By: Danny Weil
Apr 20, 2017
View all comments (1)
We are sorry that you're unhappy with the service provided by Parkgate Aspen and that you have chosen this platform to raise a complaint. As Head of Residential Management, I have reviewed your file with the current Property Manager as well as her predecessor. I have found each of your nine recent emails responded to, including out of regular working hours, the most recent issue addressing the leak to the flat below yours which appears to have been caused by poor maintenance of your shower tray ...

“Pargate Aspen staff are not helpfull, they are malicious and ......”

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Nov 17,2016
Minithumbdown
Tim
By: 'Dorset'
Nov 17,2016
16 people found
this helpful
Pargate Aspen staff are not helpfull, they are malicious and rude to owners. They even ask concierge to ask questions to your occupants or else to invistigate on you , your tenant or the property . On the top , they abuse of power when they charge you ....
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Was this helpful? Yes
By: Anna
Nov 06, 2018
View all comments (2)
Danny Weil has breached my confidentiality as a tenant and talked about my affairs to third parties. This company is the worst I've ever come across always on voicemail and he eventually blocked my emails when I complained. I have a court case against them soon, anyone is welcome to attend ...

“Initially when I purchased this apartment in London N14 our ......”

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Feb 27,2013
Minithumbdown
Nissan
By: 'Fun'
Feb 27,2013
15 people found
this helpful
Initially when I purchased this apartment in London N14 our PA representative was Mr Michael Charman, and he was never a saint. I would describe them as an extremely crocked company. Our blocks freeholder may be connected to another more famous crocked company called Freshwater ...
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What agent could do to change your mind?
Basically not ripped us off.
Attached Filesnbsp;
Was this helpful? Yes
By: Tatiana
Nov 30, 2023
View all comments (2)
Hi Andrew , can we get in touch ? ...

“They are the most horrible agents ever . Iam trying to ......”

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Feb 10,2013
Minithumbdown
By: 'Leese'
Feb 10,2013
17 people found
this helpful
They are the most horrible agents ever . Iam trying to sell my property just to get rid of them. Try to avoid them as much as possible...
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“This company is a joke. They wrote a letter to ......”

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Dec 28,2012
Minithumbdown
By: 'Laura'
Dec 28,2012
13 people found
this helpful
This company is a joke. They wrote a letter to my address saying there gonna remove any items left outside the property as they were blockkng the fire exit. I recieved this letter late and there were ohotos of item they were going to remove. ...
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Was this helpful? Yes

“The worst managing agents the building has ever experienced. Never ......”

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Sep 21,2012
Minithumbdown
Sol
By: 'Grumpy'
Sep 21,2012
15 people found
this helpful
The worst managing agents the building has ever experienced. Never return calls, very rude manner, conflicted out as act for the freeholder. Do not protect leaseholders' interests....
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“Truly terrible. Locked horns with them for four years, in ......”

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Apr 10,2012
Minithumbdown
By: 'Parkgate'
Apr 10,2012
23 people found
this helpful
Truly terrible. Locked horns with them for four years, in no doubt that Parkgate Aspen are the most incompetent, difficult and frankly disturbing company I have ever encountered. They ran amok, so acute that ALL 44 flats in our block witheld their service charges for several ...
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What agent could do to change your mind?
Please see narrative above, this company were just so terrible in all ways that I wouldn't recommend them to my worst enemy.
Attached Filesnbsp;
Was this helpful? Yes
By: Annoyed
May 10, 2012
View all comments (1)
Very interesting, we had our lights in the communal area 'upgraded' by a Parkgate Aspen sub contractor. Ours keep failing and need changed. I am currently paying £2400 per year for a service of what? Yes the gardens are mowed regulary (all be it on a saturday morning), and the communal area is hoovered and polished (not by the care taker, who's salary is payed for through the service charge) and our bins colleceted Mon-Sat mornings. But is this worth £2400 a year??. We have just had D ...

“Parkgate Aspen are quite frankly the worst managing agents I ......”

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Mar 29,2012
Minithumbdown
Brian
By: 'Carolyn'
Mar 29,2012
15 people found
this helpful
Parkgate Aspen are quite frankly the worst managing agents I have ever had to deal with. They are non-responsive, charge an overly excessive amount for what they deem to be 'service' - they clearly have a very different understanding of the word service to myself. ...
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“Disaster's Service to our building. They have their own ¢â‚¬Å“cowboy ......”

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Feb 21,2012
Minithumbdown
By: 'Terrible'
Feb 21,2012
13 people found
this helpful
Disaster's Service to our building. They have their own ¢â‚¬Å“cowboy builders¢â‚¬Â to do repair work. More than 50% of the actual expenditure goes straight to their pocket as Management fees but no services at all. Challenged my service charge at the LVT and they produced invoices ...
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What agent could do to change your mind?
Stop ripping off people
Attached Filesnbsp;
Was this helpful? Yes

“Very bad management of our building. None of the repairs ......”

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Feb 07,2012
Minithumbdown
By: 'Sena'
Feb 07,2012
14 people found
this helpful
Very bad management of our building. None of the repairs are done to any standard. It look likes like they use their own cowboy building companies which they own. When challanged they refuse to use my own builder or call an independant company to survey ...
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Was this helpful? Yes
By: Parkgate-Aspen
Mar 22, 2012
View all comments (1)
Joe - you really should be using your own name. Why so shy?? ...

“My personal experience with these agents was horrific.Awful service.......”

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Nov 27,2011
Minithumbdown
By: 'Barclay'
Nov 27,2011
13 people found
this helpful
My personal experience with these agents was horrific.Awful service.Cant get hold of them and they never respond promptly. Based on my experiences, I would suggest staying clear of this agents. Terrible. Really terrible...
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Was this helpful? Yes

“They are really rude, very unprofessional and unethical. I would ......”

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Jun 20,2011
Minithumbdown
By: 'Netizens'
Jun 20,2011
14 people found
this helpful
They are really rude, very unprofessional and unethical. I would not even recommend them to my enemies....
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By: redland
Sep 20, 2011
View all comments (1)
i am currently experiencing problems with this agent and i would really apprecaite the opportunity to speak with you my email is [email protected] ...

“...”

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May 18,2011
Minithumbdown
By: 'Sarah'
May 18,2011
12 people found
this helpful
Was this helpful? Yes
By: redland
Sep 20, 2011
View all comments (1)
im currently experiencing problems with this agent and would really appreciate the chance to talk with you my email is [email protected] ...
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Last updated at 11:53 AM 20/04/2017 by Joanna Sigalov

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