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Paramount Properties

4.8/5, 1285 Reviews
98% Recommended

88% sales valuation accuracy

92% letting valuation accuracy

93% sales fee satisfaction

93% letting fee satisfaction

Contact Us
At Paramount we do things a bit differently. We believe the most important thing in the world of property is you. By truly understanding your needs we can make a real difference whether you are buying, selling, renting or letting a property. We are proudly independent estate agents in West Hampstead providing awar
d-winning services across the whole of London.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales88.00%93%£158,750£15,875,000
Lettings92%93%£400£3,879
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
24017131213321551226
Areas covered
  • NW10
  • NW2
  • NW3
  • NW6
  • NW8
  • W9
Address

Paramount Properties
150 West End LaneLondon, Greater London
NW6 1SD
020 7372 0202

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 19:00
  2. 08:00 - 19:00
  3. 08:00 - 19:00
  4. 08:00 - 19:00
  5. 08:00 - 18:30
  6. 10:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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I have had a very good ...

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5 Star Review

By : 'Christophe'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : NW2

3 Feb 2015
People found this helpful3

I have had a very good experience with Paramount agency to rent my property. They considered my situation and the type of tenants that I was looking for and only send over for a visit relevant people which was a plus compared to other agency who are typically sending over people with a budget lower ... Read Full Review

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Mark and Jason were both ...

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5 Star Review
UserName

By : 'Anthony'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : NW6

2 Feb 2015
People found this helpful4

Mark and Jason were both really attentive and and delivered on everything that they promised. Lots of email contact and when they needed information from me were not too insistent but were very clear on what they needed and when they needed it by. The level of service surprised me and I felt very ... Read Full Review


Comments on Agent Fees

Fees seem really fair and happy with the service.

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my husband and I were looking ...

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5 Star Review
UserName

By : 'Elinor'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : N1

27 Jan 2015
People found this helpful1

my husband and I were looking for a 2 bedroom apartment to rent for more than 2 weeks, once we contacted Paramount Properties Sam immediately understood exactly what we wanted and what were our needs. The service he provided us was quick, professional, very friendly and honest. We recommend working ... Read Full Review

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I dealt with Dexter first and ...

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5 Star Review
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By : 'Kiran'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £866
Would you recommend ? : Yes
Postcode : NW6

25 Jan 2015
People found this helpful4

I dealt with Dexter first and start to finish he has been great. When I intially called him to book the appointment he was so helpful on the phone. I then had my appointment with him to see another property which I wasn't happy with. However Dexter saw this and told me about my current property and ... Read Full Review

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Myself and my partner ...

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5 Star Review
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By : 'Peter'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : NW6

24 Jan 2015
People found this helpful4

Myself and my partner recently rented a one bedroom apartment through Paramount. We would highly recommend this agency. Sam, our agent, was extremely helpful and professional in relation to viewing the property and handling our offer. The office at the agency processed our documentation very ... Read Full Review

Comments (0)Was this helpful?:
Mark Durban was recommended ...

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5 Star Review

By : 'Sarah'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : NW2

15 Jan 2015
People found this helpful2

Mark Durban was recommended to us by friends who had taken a rental property through him at Paramount Properties, and I can't begin to say what a fantastic experience we have had with him. It is so rare to find a good estate agent in London, so to find one who is as exceptional as Mark is a small ... Read Full Review


Comments on Agent Fees

The fees we paid were incredibly reasonable - especially given the amazing level of service we were provided with and the fact that many others in the industry charge considerably more.

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They were fast in taking care ...

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5 Star Review

By : 'Filipe'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW6

14 Jan 2015
People found this helpful2

They were fast in taking care of the paperwork to move in and to move out. The fees were reasonable, except for the deep cleaning at the end £180 was a bit excessive. Overalll the experience was great and one to be repeated if there is another chance. Mark is friendly and always ready to ... Read Full Review

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I am pleased with the service ...

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5 Star Review
UserName

By : 'Cindy'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : NW6

13 Jan 2015
People found this helpful4

I am pleased with the service of Paramount Properties. Both Mark and Jason have been efficient and proactive with their service. The process of flat viewing, negotiation, administration to final signing of agreement was smooth and hassle free. It was fast and easy to rent my flat with them as they ... Read Full Review

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Let me start by saying that ...

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5 Star Review
UserName

By : 'Rain'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1257
Would you recommend ? : Yes
Postcode : NW2

12 Jan 2015
People found this helpful4

Let me start by saying that Mark & Jason did an outstanding job. We were in desperate need of a property as we were supposed to move in with some other people on the 6th and two of those people had to back out which meant that we needed to find a new property just suitable for only 3 people on ... Read Full Review


Comments on Agent Fees

Average

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Mark and the team took on my ...

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4 Star Review

By : 'Landlord'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : NW6

11 Jan 2015
People found this helpful2

Mark and the team took on my flat extremely efficiently and found me tenants within days. The paperwork, move-in and changeover all seems to have gone very smoothly - very thorough inventory - and I have every expectation that the management will be the same. Thanks ... Read Full Review

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To whom it may concern: I ...

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5 Star Review
UserName

By : 'April'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1256
Would you recommend ? : Yes
Postcode : NW2

10 Jan 2015
People found this helpful4

To whom it may concern: I just wanted to share how helpful and efficient Mr. Mark Durban and Mr. Jason Pevovar are. Mark in our case, acted as an Angel in disguise. I sent an email to Mark's email for an inquiry about a certain property Locations he posted online on the 5th of Jan, 2015. ... Read Full Review

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Paramount have been extremely ...

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5 Star Review
UserName

By : 'Sam'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW6

8 Jan 2015
People found this helpful2

Paramount have been extremely efficient and professional in my search for new tenants for my flat in West Hampstead. I would definitely recommend them to any landlord looking for an agent in the West Hampstead ... Read Full Review

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Lionel and the rest of the ...

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5 Star Review
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By : 'N'
Branch : West Hampstead London, 150 West End Lane
Services : Sales( As a Vendor )
Sold price : £685000
Would you recommend ? : Yes
Postcode : NW6

31 Dec 2014
People found this helpful2

Lionel and the rest of the team at Paramount did an absolutely outstanding job in helping us acheive the best possible outcome when selling our property. From the early stages of valuing the property, right the way through to completing the deal, Lionel did his upmost to guide us through the ... Read Full Review

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Paramount came through by ...

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5 Star Review

By : 'Dr.'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Rent PCM : £1430
Would you recommend ? : Yes
Postcode : NW6

21 Dec 2014
People found this helpful4

Paramount came through by doing better than the local competition by finding me good tenants in a reasonable time. I was impressed by their diligence, professionalism and courtesy which gave a reassuring impression. These days, it is so important to have people you can rely upon to do what they say ... Read Full Review

Comments (0)Was this helpful?:
Fantastic service provided by ...

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5 Star Review
UserName

By : 'Ryan'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NW6

16 Dec 2014
People found this helpful6

Fantastic service provided by both Mark and Jason in assisting me in renting a property in West Hampstead. Incredibly helpful and managed in a friendly, efficient ... Read Full Review

Comments (0)Was this helpful?:
This is the first time I've ...

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5 Star Review
UserName

By : 'Corinne'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Owner )
Rent PCM : £1430
Would you recommend ? : Yes
Postcode : NW6

12 Dec 2014
People found this helpful4

This is the first time I've rented my property out and the help and guidance I received from Mark and Jason was incredibly helpful and reassuring. The property was only on the market for 48 hours before Paramount found an excellent tenant. I've been delighted by their service - so much so that I've ... Read Full Review


Comments on Agent Fees

Excellent and very competitive. Worth it for such great service.

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The property was only going ...

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4 Star Review
UserName

By : 'LPF'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : NW6

12 Dec 2014
People found this helpful5

The property was only going to be available only in January, but the agent was very understanding and talked to the landlord to move the date closer. I was very happy, and from there things moved very ... Read Full Review

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The service from Paramount ...

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5 Star Review
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By : 'Francoise'
Branch : West Hampstead London, 150 West End Lane
Services : Letting( As a Tenant )
Rent PCM : £1018
Would you recommend ? : Yes
Postcode : NW11

11 Dec 2014
People found this helpful6

The service from Paramount was good and fast. I contacted them for viewing a flat i was keen on. I wanted to be the 1st viewer to be potentially the one getting and it worked thanks to the quick appointment confirmed. The fees are reasonable which is excellent too, compare to other ... Read Full Review

Comments (0)Was this helpful?:
Ben helped us find the exact ...

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5 Star Review
UserName

By : 'Ross'
Branch : West Hampstead London, 150 West End Lane
Services : Sales( As a Buyer )
Sold price : £970000
Would you recommend ? : Yes
Postcode : NW6

8 Dec 2014
People found this helpful4

Ben helped us find the exact property we were looking for but more crucially, he help drive the deal through making sure each party knew exactly what was going at all times resulting in a straight forward ... Read Full Review

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Lionel, from day one has been ...

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5 Star Review
UserName

By : 'Sheila'
Branch : West Hampstead London, 150 West End Lane
Services : Sales( As a Vendor )
Sold price : £795000
Would you recommend ? : Yes
Postcode : NW2

5 Dec 2014
People found this helpful5

Lionel, from day one has been efficient, enthusiastic, honest, reliable, and proactive in his approach to making the sale of our flat progress to an exchange. I would not hesitate to recommend Lionel to other prospective customers. A job well ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints procedure Paramount Properties adopts an open attitude to complaints from customers whether they are from the general public, tenants, landlords, or representatives of any of these groups as long as we are informed by the complainant prior to the representative approaching us. Who ever takes the complaint completes a “Notes on complaints” form whether it is a verbal or written complaint. All subsequent discussions and actions with regards to the complaint are recorded on this form. The customer is then given the name of the person who is likely to be dealing with the complaint so they have a point of contact. If a verbal complaint can’t be dealt with by the person who takes the initial complaint or the person the complaint is about, then the customer must be advised to put the complaint in writing addressed to the person who is likely to be dealing with the complaint. All written complaints must be acknowledged within three working days. Once the complaint has been recorded or received, the persons involved in the complaint and the Lettings or Management Acting Department Manager are to be briefed and copied in with the notes that have been taken together with any correspondence received so that a branch investigation can be promptly undertaken. A formal written outcome of the branch investigation must be sent to the Complainant within twenty one days. If longer is needed, the Complainant should be told in writing, with an explanation, and given an indication of time scale. The outcome of the investigation must be sent to the Complainant within such timescale. If the Complainant remains dissatisfied, they must be advised to explain their dissatisfaction in writing to the alternative Lettings or Management Acting Department Manager. This should provide the opportunity for a speedy, separate and detached review of the complaint by an individual not directly involved in the complaint. Following the conclusion of the In-House Review, a written statement expressing the final view point and any offer must be sent to the complainant within twenty one days. If longer is needed, the Complainant should be told in writing, with an explanation, and given an indication of time scale. The outcome of the investigation must be sent to the Complainant within such timescale. This letter must also explain to the complainant how the matter can be referred to the Ombudsman for Estate Agents (OEA), pointing out that any such referral by the Complainant must be made within six months of the final view point. If the complaint is to be referred to the Ombudsman then the Lettings and Management Acting Department Managers are to liaise with a director prior to responding.

Last updated at 12/12/2018, 6:53:56 AM by allAgents

Awards won by Paramount Properties

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