Over 50 offices offering a comprehensive service in Somerset, Dorset, Devon, Hampshire and Wiltshire.
Palmer Snell



Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 33% £25,000 £250,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 5 2 23 5 11 0 3 1 16

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Dissapointed...”

Share on :
Jun 19,2019
Minithumbdown
By: 'Unhappy'
Jun 19,2019
0 people found
this helpful
I called the office (gillingham) to book a viewing, the gentlemen on the other end was lovely, He said he would contact the landlord and get back to us. A week passed and I called again to check in and another man this time told ...
read full review
Was this helpful? Yes

“Excellent Sales Performance...”

Share on :
Jun 11,2019
Minithumbup
By: 'Michael'
Jun 11,2019
0 people found
this helpful
My thanks to Palmer Snell Martock for a faultless sale of my flat, including coping with several challenges during the sales process. Great service, definitely to be recommended....
read full review
Was this helpful? Yes

“Very Bad Services...”

Share on :
May 29,2019
Minithumbdown
By: 'Shocking services'
May 29,2019
0 people found
this helpful
I have authorised them for managing my rental property. Over one year, they have visited my property only one times. Letting manager behaviour not good at all. I will not recommend anybody....
read full review
Was this helpful? Yes

“Dissapointing...”

Share on :
Apr 23,2019
Minithumbdown
By: 'Disgruntled customer'
Apr 23,2019
0 people found
this helpful
They do not do anything in a quick timely manner they require constant reminding for any job and all dates and call backs are always ignored. They will ask for money on money for everything and in return you receive answerphone messages anytime you need ...
read full review
Comment on agent fees
For the service provided it's ridiculous
Was this helpful? Yes

“Terrible experience...”

Share on :
Mar 12,2019
Minithumbdown
By: 'Jenniffer'
Mar 12,2019
2 people found
this helpful
Terrible experience.They are very unprofessional, we were due to move and they never contacting us.Very poor service,had to phone several times and the branch didn't answer the phone all .After finally agreeing with the Landlord and charged for references we had to ...
read full review
Comment on agent fees
Really bad fees £240 references Rent+Deposit+Tenancy agreement £300 References per person £75 again
Was this helpful? Yes

“Terrible...”

Share on :
Jan 21,2019
Minithumbdown
By: 'James P'
Jan 21,2019
0 people found
this helpful
Did not show to a viewing when my partner drove 25miles to attend - the branch didn't answer the phone all morning and when I did speak to the Lettings Manager - he apologised and said he "was late to work and didn't realise he ...
read full review
Was this helpful? Yes

“Be very warned...”

Share on :
Apr 30,2018
Minithumbdown
By: 'Graeme B'
Apr 30,2018
1 people found
this helpful
Be very warned about renting for Wells Palmer Snell. Stuart and Wendy are very unprefessional. My data was passed on to a supply company with out me knowning and when my partner and myself had to pull out due to my mum becoming very ill (...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“Terrible experience. They are unprofessional, inexperienced and needed constant prodding ......”

Share on :
Jan 20,2018
Minithumbdown
By: 'CWinter'
Jan 20,2018
1 people found
this helpful
Terrible experience. They are unprofessional, inexperienced and needed constant prodding and prompting before progressing with any part of the house sale process. After finally agreeing a completion date after months of negotiating the agent was unavailable on the completion day to update as to progress/...
read full review
Comment on agent fees
Standard however overpriced consudering the poor service.
Was this helpful? Yes

“Tried to insist that I meet with their mortgage advisor ......”

Share on :
Jan 14,2018
Minithumbdown
By: 'Insulted'
Jan 14,2018
3 people found
this helpful
Tried to insist that I meet with their mortgage advisor before viewing even though I had an agreement in principle!...
read full review
Was this helpful? Yes

“Without a doubt, THE WORST company I have ever dealt ......”

Share on :
Dec 21,2017
Minithumbdown
By: 'DD'
Dec 21,2017
0 people found
this helpful
Without a doubt, THE WORST company I have ever dealt with. If I could give no stars I would. To say that they are slow is an understatement. You report an issue (which we have had almost twenty) and they simply do not address it. ...
read full review
Comment on agent fees
After paying them, we found out that their fees are much much higher than everywhere else.
Was this helpful? Yes

“Honestly the most un helpful un professional letting agency ever. ......”

Share on :
Nov 23,2017
Minithumbdown
By: 'The Welsh Man'
Nov 23,2017
0 people found
this helpful
Honestly the most un helpful un professional letting agency ever. I have rented in different parts of the country and have never had such a negative experience from start to finish. Firstly, they tried to charge close to £500 just for reference checks ( kindly reduced to £350!!!) ...
read full review
Comment on agent fees
I had 2 other viewings with 2 other agents both based in the Wells area and they were offering both 6 month contracts & £195 " reference fees"
Was this helpful? Yes

“Terrible experience. As a landlord I paid them to manage ......”

Share on :
Jul 28,2017
Minithumbdown
By: 'Out of pocket'
Jul 28,2017
3 people found
this helpful
Terrible experience. As a landlord I paid them to manage a property. Over two years there have been several problems including them trying to sell me services I 'legally required' (I didn't). They subsequently failed to send me the leaving survey when the tenant left ...
read full review
Was this helpful? Yes

“My daughter spoke to one of your agents today about ......”

Share on :
Apr 20,2017
Minithumbdown
By: 'Annie'
Apr 20,2017
0 people found
this helpful
My daughter spoke to one of your agents today about a let she was interested in. Unfortunately she did not get his name ( it was late in the afternoon) . He was extremely rude and sarcastic. apparently he has worked in letting for sometime, perhaps he ...
read full review
Comment on agent fees
N/a
Was this helpful? Yes

“I am currently tenant of a property rented though another ......”

Share on :
Mar 09,2017
Minithumbdown
By: 'Disgusted tenant.'
Mar 09,2017
0 people found
this helpful
I am currently tenant of a property rented though another agency, our (NIGHTMARE) Landlady has decided to use Palmer Snell to let the property through as current estate agents do not want her business anymore (understandably). Palmer Snell have since been harassing me, my partner ...
read full review
Was this helpful? Yes

“I would never ever recommend the lettings department. They are ......”

Share on :
Jan 16,2017
Minithumbdown
By: 'Ingham31'
Jan 16,2017
3 people found
this helpful
I would never ever recommend the lettings department. They are incompetent and customer service are not words they would ever recognise. Rude and lazy service full of promises but never delievered. Think they can charge the earth but then provide no service at all. No ...
read full review
Was this helpful? Yes

“I give Beth 4 stars for Palmer Snell. I'm a young ......”

Share on :
Dec 20,2016
Minithumbup
By: 'Shannon channell'
Dec 20,2016
0 people found
this helpful
I give Beth 4 stars for Palmer Snell. I'm a young person from care and currently heavily pregnant I have been trying to find a home since the start of my pregnancy. I have got as far as viewing flats and doing the referencing to then ...
read full review
Comment on agent fees
I think the fees weren't too expensive. The same amount as any letting agents.
Was this helpful? Yes

“I would not even give this estate agent 1 star. The ......”

Share on :
Sep 21,2016
Minithumbdown
By: 'James'
Sep 21,2016
2 people found
this helpful
I would not even give this estate agent 1 star. The worst estate agents I have ever come across. we applied for a property making them fully aware that we had a 6 month old dog and were willing to move as soon as possible. The landlord ...
read full review
Comment on agent fees
very expensive fees considering there was no urgency to get anything going
Was this helpful? Yes

“Absolutely disgraceful agency. Been told fees would be ƒÂ¯¿½300 and on ......”

Share on :
Sep 04,2016
Minithumbdown
By: 'L'
Sep 04,2016
1 people found
this helpful
Absolutely disgraceful agency. Been told fees would be ƒÂ¯¿½300 and on the day of paying it all of a sudden became ƒÂ¯¿½600! They've made me re-sign a legal document (it was biding and had two signatures on it already) because one of them ditsy staff made a ...
read full review
Comment on agent fees
Ridiculous fees!
Was this helpful? Yes

“Well what a nightmare Estate agents, it took nearly 4 weeks ......”

Share on :
Aug 20,2016
Minithumbdown
By: 'Jayne'
Aug 20,2016
1 people found
this helpful
Well what a nightmare Estate agents, it took nearly 4 weeks to get our holding deposit back because staff were incapable of sending the right papers off and when we did go for a house it took weeks to get anything done so wouldn't use them ...
read full review
What agent could do to change your mind?
Good
Attached Filesnbsp;
Comment on agent fees
Good
Was this helpful? Yes

“Avoid these agents do not have a clue what they ......”

Share on :
Jul 14,2016
Minithumbdown
By: 'Nathan'
Jul 14,2016
2 people found
this helpful
Avoid these agents do not have a clue what they are doing even land lady pulled out to go with different company because they take so long with doing stuff complete time wasters then you got to struggle to get your money back from there ...
read full review
What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
Was this helpful? Yes

“Been waiting for my check out report for 13 days now ( ......”

Share on :
Apr 08,2016
Minithumbdown
By: 'H'
Apr 08,2016
2 people found
this helpful
Been waiting for my check out report for 13 days now ( and my deposit) in fact I haven't heard from them since I let prospective new tenants look around the house two months ago. My emails are not being answered and every time I phone I ...
read full review
What agent could do to change your mind?
Quite high
Attached Filesnbsp;
Comment on agent fees
Quite high
Was this helpful? Yes

“An excellent service, from first going onto the market to ......”

Share on :
Mar 28,2016
Minithumbup
By: 'Linda'
Mar 28,2016
0 people found
this helpful
An excellent service, from first going onto the market to completion in 7 1/2 weeks. Russell and Cheryl provided a very high level of service and we were kept informed of progress at all stages. The viewings were carried out with no disruption to ourselves and the ...
read full review
Comment on agent fees
The fees represented good value for the selling price.
Was this helpful? Yes

“I felt they were attentive and were there when any ......”

Share on :
Jul 28,2015
Minithumbup
By: 'MC'
Jul 28,2015
1 people found
this helpful
I felt they were attentive and were there when any issues arose. Any problems I had, they were able to offer me contact details and respond efficiently to tackle the task at hand, and not try and worm into ways to take money. If they ...
read full review
Was this helpful? Yes

“Moved into rented property in a disgusting filthy broken state. ......”

Share on :
Jun 28,2015
Minithumbdown
By: 'Shell'
Jun 28,2015
3 people found
this helpful
Moved into rented property in a disgusting filthy broken state. When painter turned up promised to rebut but never did. Informed landlady and agent who promised to rectify which they didn't. Then when moved out took a chunk of our deposit out because of the ...
read full review
What agent could do to change your mind?
Not rip people off.
Attached Filesnbsp;
Was this helpful? Yes

“Awful Estate Agent that refused to provide details of the ......”

Share on :
May 28,2015
Minithumbdown
By: 'Gary'
May 28,2015
5 people found
this helpful
Awful Estate Agent that refused to provide details of the property unless I conditionally registered with them so they could market their mortgage/insurance products despite me advising I needed none. Repeated requests made just for the property particulars but all requests refused. Now writing ...
read full review
Was this helpful? Yes

“Incredibly unhelpful, dismissive, patronizing (god knows why), made the effort ......”

Share on :
Mar 11,2015
Minithumbdown
By: 'very happy found new place through lovely agents'
Mar 11,2015
3 people found
this helpful
Incredibly unhelpful, dismissive, patronizing (god knows why), made the effort to avoid calls, put me on hold for ages and then through to emergency helplines, cancelled the one viewing I got at short notice, delayed response to queries through online property sites ( - however very ...
read full review
Was this helpful? Yes

“I found the manageress to be inefficient , which she tried ......”

Share on :
Aug 19,2014
Minithumbdown
By: 'BSP'
Aug 19,2014
4 people found
this helpful
I found the manageress to be inefficient , which she tried to disguise by being rude and arrogant and her letter to me was nothing short of disgusting....
read full review
What agent could do to change your mind?
The agent should have treated me like a valued client
Attached Filesnbsp;
Was this helpful? Yes

“On the thursday prior to the Monday in the letter ......”

Share on :
Jul 25,2014
Minithumbdown
By: 'Miserable'
Jul 25,2014
3 people found
this helpful
On the thursday prior to the Monday in the letter we received the correspondence below... I am very sorry to have to deliver this news, but unfortunately the landlord has withdrawn from the letting of this property, and therefore we will be unable to commence ...
read full review
What agent could do to change your mind?
agent could have been reputable - unfortunately they were not
Attached Filesnbsp;
Comment on agent fees
they owe us deposit
Was this helpful? Yes

“These bullies would not pass on an offer until we ......”

Share on :
Jul 22,2014
Minithumbdown
By: 'Nomorelierspleaseatpalmersnell'
Jul 22,2014
2 people found
this helpful
These bullies would not pass on an offer until we had registered with their mate who tried to sell us a mortgage and as we had two DIPs already we were not interested but had to go through the hoops. Then agent 1 who was very ...
read full review
What agent could do to change your mind?
Get rid of the bonus system for the mortgage partner services
Attached Filesnbsp;
Was this helpful? Yes

“Paid £358.80 extra to use their conveyancer of which we would ......”

Share on :
Jun 10,2014
Minithumbdown
By: 'PHIL'
Jun 10,2014
0 people found
this helpful
Paid £358.80 extra to use their conveyancer of which we would get £200.00 cash back. Our property was not of standard construction so their conveyancer could not deal with it! Did not get the money back! Beware of paying this charge up front. Also we did not ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Palmer Snell

Individual Branch Awards


Fountain Way Branch
1 The Saxon Centre, Dorset
(0)
Axminster
21 West Street, Axminster EX13 5NU
(0)
Bath
4 Princes Buildings, Bath BA1 2ED
(0)
show all branches (36)
Bath
9 Moorland Road Oldfield Park, Bath BA2 3PL
(0)
Blandford Forum
7 Market Place, Blandford Forum DT11 7AH
(0)
Bournemouth
18-20 High Street, Bournemouth BH24 1AF
(2)
Bournemouth
110 Poole Road, Bournemouth BH4 9EF
(3)
Bournemouth
24 Southbourne Grove, Bournemouth BH6 3RA
(1)
Bournemouth
719 Christchurch Road, Bournemouth BH7 6AQ
(4)
Bournemouth
683 Wimborne Road, Bournemouth BH9 2AT
(6)
Bournemouth
19-21 Castle Lane West, Bournemouth BH9 3LH
(2)
Bridgwater
27 High Street, Bridgwater TA6 3BG
(3)
Bridport
14 East Street, Bridport DT6 3LF
(1)
Broadstone
192D Lower Blandford Road, Broadstone BH18 8DP
(0)
Chard
32 Fore Street, Chard TA20 1PT
(0)
Christchurch
1 The Saxon Centre Fountain Way, Bournemouth BH23 1QN
(0)
Dorchester
54 High West Street, Dorchester DT1 1UT
(1)
Gillingham
High Street, Gillingham SP8 4AA
(4)
Lyme Regis
52 Broad Street, Lyme Regis DT7 3QF
(1)
Martock
1b North Street, Martock TA12 6DH
(1)
Martock
1 North Street, Martock TA12 6DH
(1)
Poole
251 Ashley Road, Poole BH14 9DS
(3)
Poole
325 Wimborne Road, Poole BH15 3DH
(0)
Poole
695 Blandford Road, Poole BH16 5ET
(2)
Poole
4 Adastral Square, Poole BH17 8SA
(3)
Salisbury
37 Blue Boar Row, Salisbury SP1 1DA
(0)
Sherborne
65 Cheap Street, Sherborne DT9 3BA
(0)
Somerton
The Paddock, Market Place, Somerton TA11 7NB
(0)
Taunton
43 High Street, Taunton TA1 3PN
(2)
Wells
7-9 Broad Street, Wells BA5 2DJ
(5)
Weston Super Mare
9 Boulevard, Weston Super Mare BS23 1NN
(2)
Weymouth
88 St Thomas Street, Weymouth DT4 8EN
(0)
Wincanton
14 High Street, Wincanton BA9 9JQ
(2)
Worle Branch
181 High Street, Weston Super Mare BS22 0JS
(2)
Yeovil
45 The Park, Yeovil BA20 1ER
(1)
Yeovil
16 Princes Street, Yeovil BA20 1EW
(2)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home