“Palace Gate Lettings...”
5 Star Review
Aug 30,2021
By:
'.Flat letting'
Aug 30,2021
Branch: London, 1 The Polygon
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: SW4
Branch: London, 1 The Polygon
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: SW4
0
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We had a flat which was let through a large and so called reputable agent, but found the service unreliable and very impersonal. So we came to Palace Gate on the recommendation of a friend. That was over 10 years ago and I have nothing but ...
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5 Star Review
Apr 21,2021
By:
'Catherine'
Apr 21,2021
Branch: London, 134 Northcote Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW12
Branch: London, 134 Northcote Road
Lettings (as a Landlord)
Postcode: SW12
0
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We have rented out our property for over 12 years through Palace Gate Lettings without any issues. Responsive, efficient, courteous - just all round good service. We would definitely recommend them....
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5 Star Review
Apr 07,2021
By:
'jennifer'
Apr 07,2021
Branch: London, 370 Garratt Lane
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: SW18
Branch: London, 370 Garratt Lane
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: SW18
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I have had over twelve years of prompt , courteous, efficient and knowledgable service . Personal and reliable attention at all times....
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“Avoid - clearly no integrity within the compa......”
1 Star Review
Mar 22,2021
By:
'A'
Mar 22,2021
Branch: London, 134 Northcote Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW11
Branch: London, 134 Northcote Road
Lettings (Prospective customer)
Postcode: SW11
0
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Avoid - clearly no integrity within the company. Viewed two flats, had an offer accepted on one which was then outbid, as can happen. Placed an offer on the second flat, which also was accepted and after some negotiations we transferred a holding deposit (it's ...
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5 Star Review
Jan 06,2020
By:
'Rosanna'
Jan 06,2020
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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The team at Palace Gate have been really helpful and quick to respond during our 4.5 year tenancy with them. Very much recommend renting from them....
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“Palace Gate have always been highly responsive agents to deal ......”
5 Star Review
Jun 20,2019
By:
'Charlotte'
Jun 20,2019
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £1210
Would you recommend?: Yes
Postcode: SW12
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £1210
Postcode: SW12
0
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Palace Gate have always been highly responsive agents to deal with, but when I was renting a property with them and as I was preparing to move on. They've made the process of moving in and out as stress-free as possible. I'm so grateful to ...
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5 Star Review
Nov 06,2018
By:
'Shayler'
Nov 06,2018
Branch: London, 370 Garratt Lane
Services: Lettings (as a Tenant)
Rent PCM: £1811
Would you recommend?: Yes
Postcode: SW18
Branch: London, 370 Garratt Lane
Lettings (as a Tenant)
Rent PCM: £1811
Postcode: SW18
0
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Always a pleasure dealing with palace gate, every time we needed a repair, or general maintenance they were right on it. And in my 1 year there we went through fly mates like hot dinners, but every change was done smoothly and easily thanks to them....
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“Couldn't ask for more from Palace Gate...”
5 Star Review
Nov 05,2018
By:
'Sian'
Nov 05,2018
Branch: London, 370 Garratt Lane
Services: Lettings (as a Tenant)
Rent PCM: £620
Would you recommend?: Yes
Postcode: SW17
Branch: London, 370 Garratt Lane
Lettings (as a Tenant)
Rent PCM: £620
Postcode: SW17
0
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I am over the moon with Palace gate lettings. Nothing is too much trouble and everything is sorted as quickly as it can be. My emails are replied to very promptly and always very professional and polite. I highly recommend them and don't want to ...
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Comment on agent fees
Standard fees for London
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“Very happy and impressed with the service provided! Very professional ......”
5 Star Review
Oct 23,2017
By:
'A.'
Oct 23,2017
Branch: London, 134 Northcote Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW11
Branch: London, 134 Northcote Road
Lettings (as a Tenant)
Postcode: SW11
0
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Very happy and impressed with the service provided! Very professional and personable approach making my first time renting very easy....
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Comment on agent fees
Average letting fees
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“I spent several years as a tenant with Palace Gate ......”
4 Star Review
Sep 10,2017
By:
'Jayne'
Sep 10,2017
Branch: London, 134 Northcote Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW1
Branch: London, 134 Northcote Road
Lettings (as a Tenant)
Postcode: TW1
0
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I spent several years as a tenant with Palace Gate managing the flat I was living in (I've recently moved out). They were always excellent - answering my emails promptly, organising works where required, always keeping me up to date. I'd thoroughly recommend them....
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Comment on agent fees
N/A
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“Everything went fine from my move into a shared house. ......”
5 Star Review
Mar 31,2017
By:
'Rob'
Mar 31,2017
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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Everything went fine from my move into a shared house. All documents were given to me in a timely manner and any delays were on my part and dealt with courteously by Maira and the office....
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“Plain Sailing most of the journey from initial offer to ......”
4 Star Review
Nov 10,2016
By:
'ashdown'
Nov 10,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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Plain Sailing most of the journey from initial offer to moving in. Some mixups with documents and comms but eventually sorted and spotted by them first in fairness....
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“I rented my flat from Palace Gate Lettings in Balham ......”
5 Star Review
Nov 03,2016
By:
'Paul'
Nov 03,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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I rented my flat from Palace Gate Lettings in Balham for 5 years and they were extremely helpful and friendly throughout. From the beginning they kept me informed and up to date, during the rental they carried out regular checks that were always communicated to me ...
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“Palace Gate Lettings in Balham is a rare gem in ......”
5 Star Review
Nov 02,2016
By:
'JRC'
Nov 02,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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Palace Gate Lettings in Balham is a rare gem in the London rental market. As a small and local business they were affable, easy to contact, and very tenant-friendly. Any issue I had was resolved immediately, and my requests for a new carpet and mattress ...
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Comment on agent fees
Great, very low in comparison to other companies.
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“Palace Gate Lettings have been one of the most helpful ......”
5 Star Review
Nov 02,2016
By:
'LauraP'
Nov 02,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: No
Postcode: SW12
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £1
Postcode: SW12
1
people found
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Palace Gate Lettings have been one of the most helpful estate agents to work with. My past experience with estate agents in London has been awful and so it is breath of fresh air to have such great service. From first flat viewings to after ...
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“We have rented a Palace Gate managed property for over ......”
5 Star Review
Nov 01,2016
By:
'Andy'
Nov 01,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
people found
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We have rented a Palace Gate managed property for over five years and they have always been supportive, prompt to reply, organised, and quick to sort any issues. 5 stars....
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Comment on agent fees
n/a
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“I have been renting in London for many years and ......”
5 Star Review
Feb 03,2016
By:
'Keith'
Feb 03,2016
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW17
0
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I have been renting in London for many years and my most recent contract has been for approx. 3 years with Palace Gate Lettings, specifically the Balham branch. I have to say they are the best lettings agent I have dealt with. And I have dealt ...
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“Everything smacked of unprofessionalism and laziness. The agent hadn't bothered ......”
1 Star Review
Jan 20,2016
By:
'John'
Jan 20,2016
Branch: London, 134 Northcote Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W55
Branch: London, 134 Northcote Road
Lettings (Prospective customer)
Postcode: W55
0
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Everything smacked of unprofessionalism and laziness. The agent hadn't bothered to do any research on the flat we looked at. When we wanted to put in an offer on the spot, we were told not to bother as she wasn't going back to the office ...
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“An absolute disgrace, from *Palace Gate Lettings at the Battersea ......”
1 Star Review
Jan 11,2016
By:
'X'
Jan 11,2016
Branch: London, 134 Northcote Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: SW18
Branch: London, 134 Northcote Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SW18
0
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An absolute disgrace, from *Palace Gate Lettings at the Battersea Branch. The ad from the photos looked nothing like the flat they were jazzed up and misleading, over 50 percent of the items are not even in the flat pictures advertised. They increased the price within 2 ...
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Comment on agent fees
BAD
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“Lorien was extremely professional. She got back to me quickly ......”
5 Star Review
Aug 20,2015
By:
'Hannah'
Aug 20,2015
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: SW17
0
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Lorien was extremely professional. She got back to me quickly and efficiently. I really appreciated all of her hard work. I work in the industry and understand how hard it is to get everything sorted.
Thank you so much Lorien....
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Comment on agent fees
very reasonable
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“Were pretty average landlords with very hit and miss repair ......”
2 Star Review
Aug 12,2015
By:
'Annoyed'
Aug 12,2015
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: SW12
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SW12
1
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Were pretty average landlords with very hit and miss repair work which I'm sure the landlord was charged back to the landlord at an extortionate rate, Until that was, we wanted to move out which at that point they truly excelled themselves. As stated in ...
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“There aren't enough words to stress how awful, conniving and ......”
1 Star Review
May 15,2015
By:
'Balham_Nightmare'
May 15,2015
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: No
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: SW17
3
people found
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There aren't enough words to stress how awful, conniving and greedy this company is. If you don't use their 'recommended' cleaning company (aka sister company) at the end of tenancy, you will be charged anyway. Our flat was left spotless, despite the worn and state ...
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What agent could do to change your mind?
Be honest with tenants, stop using tenants as cash machines!
Attached Filesnbsp;
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“if anyone would like to ask my opinion I will ......”
1 Star Review
Nov 14,2014
By:
'Kate'
Nov 14,2014
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: No
Postcode: SW17
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Rent PCM: £950
Postcode: SW17
1
people found
this helpful
if anyone would like to ask my opinion I will tell them how unprofessional they are and what they caused me! Landlord went into the flat which had still my things, packed and ready to be collected as my tenancy was paid for the next ...
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Comment on agent fees
I had to pay for a guarantor even though I had few thousands pounds savings, so they just want to take more money looking for pathetic excuses.
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“I have been a tenant with Palace Gate in a ......”
5 Star Review
Jul 16,2013
By:
'Obers'
Jul 16,2013
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW12
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode: SW12
0
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I have been a tenant with Palace Gate in a managed property for nearly three years and I have to say that they are without doubt the best agent I have had the experience of dealing with, especially in comparison to other larger agencies that ...
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“Guys be careful with this agency, they treat you wonderful ......”
1 Star Review
Jul 04,2013
By:
'Never'
Jul 04,2013
Branch: London, 1 The Polygon
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW
Branch: London, 1 The Polygon
Lettings (as a Tenant)
Postcode: SW
1
people found
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Guys be careful with this agency, they treat you wonderful and say they will help you with everything when you go there first time.
After you rent!, forget about that!
We moved to a house, I think was refurbished 50 years ago, but anyway, heating wasn't ...
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What agent could do to change your mind?
They could have taken into account the real state of the property when we move in and not only that but how they managed it. Specially the problem with the heating, they ignored our pleas to fix the problem, and ignored or leave it to us the extra cleaning we need to do at the beginning of our tenancy, not only that but now they want to charge for a professional standard.
Why the standard doesn't mean the same when we move in?, even when the property is falling to pieces. Why we were asked to clean the garden ourselves?
No common sense whatsoever.
Attached Filesnbsp;
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“All in all, our experience with Palace Gates (specifically their ......”
5 Star Review
Feb 23,2013
By:
'Christina'
Feb 23,2013
Branch: London, 1 The Polygon
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW4
Branch: London, 1 The Polygon
Lettings (as a Tenant)
Postcode: SW4
1
people found
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All in all, our experience with Palace Gates (specifically their Clapham Common office) was exceptional, as exceptional it can get when renting. We lived in one of their properties in Clapham Common for 3 years, and only moved out because we moved to the USA, otherwise ...
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“I'm currently living in a property of the agency and ......”
1 Star Review
Sep 05,2012
By:
'Want_to_move_out'
Sep 05,2012
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode:
2
people found
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I'm currently living in a property of the agency and guys I advise you to not rent from them, at the beginning they treat you really well and make you feel everything will be working perfectly, however, every single problem we have at home, (as ...
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What agent could do to change your mind?
Treat us like people.
And care about the living conditions they are offering. They seem to not care about anything.
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“Shocking service and poor quality, incompetent staff....”
1 Star Review
May 19,2011
By:
'whistlestop'
May 19,2011
Branch: London, 134 Northcote Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: London, 134 Northcote Road
Lettings (Prospective customer)
Postcode:
1
people found
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Shocking service and poor quality, incompetent staff....
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“Palace Gate Estates are an absolute racket. I am currently ......”
1 Star Review
Oct 12,2010
By:
'b'
Oct 12,2010
Branch: London, 80 Balham High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 80 Balham High Road
Lettings (as a Tenant)
Postcode:
1
people found
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Palace Gate Estates are an absolute racket. I am currently moving out of one of their properties. Despite it not being a legal requirement to have the place professionally cleaned, if you don't use one of their recommended companies they threaten to with hold your ...
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“Once in my new flat near Clapham Junction I had ......”
2 Star Review
Aug 07,2009
By:
'Deej'
Aug 07,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
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Once in my new flat near Clapham Junction I had to deal with Palace Gates local office on Webbs Rd.
The younger members of staff are very polite, but many of the older women there have a real attitude problem.
Living at the property was ...
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