Pacitti Jones
4.9/5, 1282 reviews
98% recommended
98% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £22,000 £11,010,000
Lettings 92% 99% £450 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
25 0 9 0 982 19 61 0 177 11
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“After researching, I approached Pacitti Jones......”

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Mar 28,2024
Minithumbup
Georgia Davidson
Shona McCulloch
By: 'H A'
Mar 28,2024
0 people found
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Paul arrived to value my property and was very knowledgable and friendly and supported me with any questions I had. Shona and Georgia supported me throughout the process of selling my property. This was a new experience to me and they both provided invaluable guidance ...
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“My mum bought new house and sold old house th......”

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Mar 28,2024
Minithumbup
Lesley-Anne King
Louise Fenwick
By: 'Jill'
Mar 28,2024
0 people found
this helpful
My mum bought new house and sold old house through Pacitti Jones. We are very pleased with the professional and friendly service from Lesley-Anne and Louise, they helped make what is a stressful time go as smooth as possible and have no hesitation in recommending ...
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“Sale of our property at Birdland Avenue...”

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Mar 27,2024
Minithumbup
Kimberley
By: 'lawrence gibson'
Mar 27,2024
0 people found
this helpful
Kimberly was very efficient and kept us in the loop at all times and had a very pleasant demeanor...
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“Very professional and personable support give......”

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Mar 26,2024
Minithumbup
Colin
Karen
By: 'Saunders'
Mar 26,2024
0 people found
this helpful
Very professional and personable support given in every step of the process of selling our property. Very attentive to following through enquiries and possible buyers to required end....
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“Excellent service from start to finish kept u......”

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Mar 21,2024
Minithumbup
Julie
Valerie Cameron
By: 'Elaine'
Mar 21,2024
0 people found
this helpful
Excellent service from start to finish kept updated at all times, no question was an issue. The portal is a great idea and allows you to keep track of what is happening at anytime. Highly recommend and would use again if I was looking to ...
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“Great service. Carmen and the team were fanta......”

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Mar 16,2024
Minithumbup
Lesley-Anne King
Carmen Osborne
By: 'Lori'
Mar 16,2024
0 people found
this helpful
Great service. Carmen and the team were fantastic throughout - kept us in the loop every step of the way and worked hard to ensure we got the value we wanted for our house....
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“Kim was amazing selling and buying my house. ......”

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Mar 15,2024
Minithumbup
Kimberley
By: 'tom'
Mar 15,2024
0 people found
this helpful
Kim was amazing selling and buying my house. would definitely recommend....
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“Great Service...”

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Mar 14,2024
Minithumbup
Julie
By: 'Willie McGuire'
Mar 14,2024
0 people found
this helpful
Everyone was efficient and friendly and kept me informed of any developments. Client portal a bit hit or miss....
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“The service was fantastic, communication bein......”

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Mar 13,2024
Minithumbup
Fiona
Karen
By: 'Campbell'
Mar 13,2024
0 people found
this helpful
The service was fantastic, communication being exceptional. We were always kept up to speed with our sale every step of the way. Would highly recommend the Lenzie team....
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“This is the second property we have sold with......”

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Mar 11,2024
Minithumbup
Karen
Julie
By: 'Eilidh'
Mar 11,2024
0 people found
this helpful
This is the second property we have sold with Pacitti Jones, fantastic service yet again. Kept up to date the full way through the process. 10/10....
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“Great result from sale of flat...”

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Mar 04,2024
Minithumbup
Shona McCulloch
Georgia Davidson
By: 'Gitte'
Mar 04,2024
0 people found
this helpful
I have had a very positive experience from Pacitti Jones when selling my flat. Shona and her team at the Dennistoun Glasgow office worked quickly and efficiently with marketing the flat, and within two weeks I got several offers above the valuation. I can highly ...
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“Selling for the first time....”

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Mar 01,2024
Minithumbup
Shona McCulloch
Georgia Davidson
By: 'Frances Hendron'
Mar 01,2024
0 people found
this helpful
This is the first time I’ve sold a property and I have found Pacitti Jones in Dennistoun to be professional, efficient and very supportive. I have valued every courtesy call from Shona and am grateful she has been easily contactable when I’ve had ...
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“I HAVE USED PACCITTI JONES ON A FEW OCCASIONS......”

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Mar 01,2024
Minithumbup
Shona McCulloch
Georgia Davidson
By: 'FRANCIS MCCLOY'
Mar 01,2024
0 people found
this helpful
I HAVE USED PACCITTI JONES ON A FEW OCCASIONS AND ALWAYS FOUND THEM VERY PROFESSIONAL MANY THANKS TO SHONA WHO LOOKED AFTER ME...
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“Thanks to Kim and team...”

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Feb 28,2024
Minithumbup
Kimberley
By: 'Adrian'
Feb 28,2024
0 people found
this helpful
Kimberly and her team were most helpful and promptly kept me informed of the progress....
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“Excellent Service...”

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Feb 28,2024
Minithumbup
Craig
Julie
By: 'Claire'
Feb 28,2024
0 people found
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Excellent service from start to finish from the whole team. Can not recommend highly enough!...
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“Great service...”

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Feb 26,2024
Minithumbup
Fiona
By: 'Alison'
Feb 26,2024
0 people found
this helpful
Great service, everyone we dealt with was friendly and helpful, for both buying and selling. We were delighted with the amount of viewers and the outcome…...
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“Great service.....”

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Feb 23,2024
Minithumbup
Shona McCulloch
Georgia Davidson
By: 'Margaret Cairns'
Feb 23,2024
0 people found
this helpful
The team made selling my property easy from Paul's initial visit to Shona and Georgia arranging viewings and offers, keeping me informed and supporting me throughout the process. I would definitely recommend....
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“Great service . Communication was excellent a......”

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Feb 21,2024
Minithumbup
Victoria Kennedy
By: 'Lesley Yarrow'
Feb 21,2024
0 people found
this helpful
Great service . Communication was excellent and very reassuring throughout the process...
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“Highly recommended as both estate agent and solicitor...”

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Feb 20,2024
Minithumbup
Craig
By: 'Bernd'
Feb 20,2024
0 people found
this helpful
Pacitti jones sold my flat acting as both estate agent and solicitor. The entire process was professional, to en exceptional standard and as stress free as it could be. The photos taken from the property were fantastic. The home report was arranged. The way the ...
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“Kim Berry - Pacitti Jones...”

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Feb 08,2024
Minithumbdown
Kimberley
By: 'Peter'
Feb 08,2024
0 people found
this helpful
This is the second time Kim has dealt with buying and selling of a property for me in the past 6 months. The process was smooth, I was kept updated throughout and there were no surprises along the way. I would recommend Kim and Pacitti Jones ...
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“Kim and the team at Grangemouth were always v......”

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Feb 07,2024
Minithumbup
Kimberley
By: 'Alistair Cooke'
Feb 07,2024
0 people found
this helpful
Kim and the team at Grangemouth were always very helpful and quick to respond to any queries we had during the buying and selling process. Would highly recommend as we always received a very efficient service....
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“Thank you so much for all your help with my s......”

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Feb 06,2024
Minithumbup
Victoria Kennedy
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Holly Stirling
By: 'Nicole'
Feb 06,2024
0 people found
this helpful
Thank you so much for all your help with my sale and also purchase. From beginning to end David, Victoria, Holly, Sharon and Dougal you have all been so helpful and really made the whole process efficient and stress free. I am so grateful and ...
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“Everything has been handled with the highest ......”

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Feb 05,2024
Minithumbup
David Mooney
Victoria Kennedy
By: 'Devine'
Feb 05,2024
0 people found
this helpful
Everything has been handled with the highest standards or professionalism and courtesy. David has been very helpful and informative, and Victoria has been absolutely first class in progressing the sale of our property....
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“Was happy with communication both verbally and on the App. ......”

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Jan 30,2024
Minithumbup
Fiona
Maxine
By: '.'
Jan 30,2024
0 people found
this helpful
Was happy with communication both verbally and on the App. From approving the marketing, Home Report etc the property was live online same afternoon and viewings very quick therafter. Staff always available, professional but friendly...
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“Excellent service. Everything ran like clock......”

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Jan 26,2024
Minithumbup
Fiona
Maxine
By: 'Catherine McHugh'
Jan 26,2024
0 people found
this helpful
Excellent service. Everything ran like clockwork throughout the entire selling process from the initial valuation onwards. Great communication from the team - particularly Fiona and Maxine who were professional, friendly and attentive, keeping me up-to-date at each stage. Highly recommend....
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“I have purchased and sold all our properties ......”

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Jan 26,2024
Minithumbup
Kimberley
Lesley-Anne King
By: 'Happy Customer 🙂'
Jan 26,2024
0 people found
this helpful
I have purchased and sold all our properties over the last few years through Pacitti Jones and will continue to do so. Very easy to deal with and constantly keep us up to date with any information and happy to answer any questions big or ...
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“Perfect to work with and very experienced - c......”

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Jan 25,2024
Minithumbup
Craig
Julie
By: 'Ronald Mcewan'
Jan 25,2024
0 people found
this helpful
Perfect to work with and very experienced - cannot fault the service...
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“An excellent service throughout, great and he......”

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Jan 23,2024
Minithumbup
By: 'Kenney'
Jan 23,2024
0 people found
this helpful
An excellent service throughout, great and helpful communication at all times. Online portal extremely useful....
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“Used Pacitti Jones for several years and alwa......”

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Jan 18,2024
Minithumbup
By: 'James Bryden'
Jan 18,2024
0 people found
this helpful
Used Pacitti Jones for several years and always had very good service...
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“Fiona is a star.She handled the sale efficie......”

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Jan 16,2024
Minithumbup
Fiona
By: 'Brian McKee'
Jan 16,2024
0 people found
this helpful
Fiona is a star. She handled the sale efficiently and kept me informed at all times offering a second opinion when asked. She went beyond the call of duty to give me a contact for some work i required on the property and even let ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our aim is to ensure that all of our clients are satisfied with everything that we do for them.

But we know that sometimes things don’t go as expected and we welcome feedback positive or negative so that we can improve our services and work out how to do things better in future.

If you have a complaint to make, please tell the person you have been in contact with that you are not happy with the service provided as soon as possible. You can do this in person, by telephone, by email or in writing. If they can deal with your complaint there and then, that is the quickest way to put things right.

If you are not happy with the response you receive, you should refer your complaint to the Manager responsible for that Branch or service. If you want to do this, we would ask that you set out your complaint in writing, either by e-mail or post. This will allow us to keep a formal record of your complaint and to understand the grounds of your complaint in more detail – which will help us to respond promptly. We endeavour to solve issues if and when they arise and setting out the objective or resolution that you would wish to see would be very helpful.

If the relevant Manger is unable to resolve your complaint to your satisfaction, they will usually refer it to the Chief Executive as a matter of course, but you can also ask them to do so.

Where a complaint is referred to the Chief Executive, he will review all the documentation relating to the service we have provided so far and all communications in either direction. He may involve and/or consult other senior personnel in Pacitti Jones who have no prior involvement in providing the service that is the subject of your complaint.

He will reply in writing directly to you, usually by e-mail but by post if you prefer.

We recognise that Alternative Dispute Resolution Regulations have implemented EU law to promote alternative dispute resolution as a means of redress for consumers in relation to unsatisfactory services. We have chosen not to adopt a named ADR provider and any concerns over services should be addressed to the Chief Executive who will consider with you the suitability of ADR.

If you are not satisfied with the findings of our review and you and we do not agree to use ADR then you can refer your complaint to an independent body. Pacitti Jones is regulated by a number of independent bodies including the Law Society of Scotland, the Council of Letting Agents and the Financial Conduct Authority. The nature of your complaint would determine which regulator is appropriate and we will advise you which body is relevant to your case should the need arise (Scottish Legal Complaints Commission is the single gateway for legal complaints).
Last updated at 2:29 PM 07/05/2019 by allAgents

Awards won by Pacitti Jones

Regional Awards won by Pacitti Jones

Individual Branch Awards

Kilsyth, G65

Grangemouth, FK3

Glasgow, G11

Glasgow, G31

Glasgow, G43

Glasgow, G64

Glasgow, G73

Stirling, FK8

Glasgow, G66



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Pacitti Jones