Am quite astonished at the previous review - I have received excellent service as a tenant of nearly 2 years via Owen Knox. The initial rentals process was easy and I was kept fully informed throughout, and I think the admin fees are reasonable compared to ... read full review
Poor customer service from staff who failed to keep me updated on the progress of my rental application. Every time I rang to speak to a named staff, I was told s/he wasn't available and so was passed from pillar to post with inevitably ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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