• Jack Reid
    Jack Reid
  • Baljit Arora
    Baljit Arora
  • Jan Nefesoglu
    Jan Nefesoglu
  • Ashma Bhatt
    Ashma Bhatt
  • Marc Watts
    Marc Watts
Orlando Reid provide a Residential Sales, Lettings & Property Management service and are located on a premier high street location opposite Clapham North Tube Station.
Our aim is to establish individual relationships with our clients through a business which is built on energy, transparency, knowledge and integrity. We believe that our synergy of local knowledge combined with astute business knowledge gives us the edge so give us a try before using any other Estate Agents offering a similar
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6 Clapham High Street
Clapham,London
Greater London
SW4 7UT
020 7627 3197

 
Mar 03,2014
Minithumbup
By:
Mar 03,2014
Featured Review
2 people found
this helpful
I have used Orlando Reid on a number of occasions and they have always been professional, loyal, kind, friendly and very helpful. I couldn\'t fault them at all they have provided me with an excellent service whenever I have used them. I am a multiple landlord and they manage two of my properties with the minimum of fuss and they always make sure I get my rent paid on time. I have also used them to sell one of my properties which I must say was an absolute delight as it was such a smooth transiti...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
Featured Review
2 people found
this helpful
My daughter bought this property (a 2 bed terrace house with garden) in 2008 and in 2011 began to travel extensively so she decided to put it with a local letting agent. Following a personal recommendation she visited OrlandoReid in Clapham High Street conveniently located right opposite Clapham North tube station. There she met and was impressed with the two owners of this agency, Jack Reid and Baljit Arora. She appointed OrlandoReid on a full management agreement and then handed everything ove...
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Jan 22,2014
Minithumbup
By:
Jan 22,2014
Featured Review
3 people found
this helpful
It cannot be easy to deliver an outstanding, customer focused and ethical service in the current housing climate. But that is exactly what Jack, Sarah and Niyah succeeded in doing for me and my daughter. They took what had become a really upsetting and stressful housing situation and made it their business to look after us from start to finish. Specifically they: *communicated clearly, quickly and transparently both in writing, over the phone and face to face *kept to all deadlines and were ...
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Jan 15,2014
Minithumbup
By:
Jan 15,2014
Featured Review
2 people found
this helpful
We moved last November (2013) and Orlando Reid provided a great service from start to finish. We loved the flat which Niyah showed us around and expressed immediate interest. Niyah and the OR team worked really hard to negotiate the finer details with the landlord and the flat itself: there were various bits of furniture we didn\'t need/want, and we wanted to negotiate a break-clause etc. Sarah and Niyah were very speedy and efficient in feeding back our queries and demands to the landlord, neg...
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
Featured Review
0 people found
this helpful
We initially experienced a few issues with our flat on the move-in day. Unhappy with what we expected, we contacted Orlando Reid right away to negotiate on our behalf with the landlord to resolve the issue as agreed prior to signing agreements and paying our deposit. Jack was quick to react, being professional and dedicated to getting our issues resolved over the long weekend. Further supportive was provided by Ashma who was friendly and positive and ensured we were prioritised and cared for dur...
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Comment on agent fees
Perhaps, the deposit can be negotiable.
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Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
It was a pleasure working with Jan and she made the renting process very straightforward. She was flexible to suit our requirements which is always appreciated in a tough market!...
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
Excellent agent. Everytime I spoke to Marc during my discussions with Orlando Reid he was exceptionally competent and personable, making the experience of moving homes that much easier....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
1 people found
this helpful
Marc is very professional, i would recommend anyone to work with Mr Watts, great service and proffessional at what he does....
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Comment on agent fees
good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
We've been delighted with the helpful, efficient, prompt and friendly service from Orland Reid. Emails were replied to straight away and phone conversations helped to reassure us that financial transactions were progressing. When dealing with processing considerable sums of money the funds were transferred accurately between accounts. Many thanks to Baljit and the team....
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
I was lucky enough to deal with Baljit and Ashma who were able to assist my incorrect payment made to their account so swiftly, I was extremely grateful as it was a lot of money that had accidentally ended up in their account. Their customer service is great & very efficient. Thanks again....
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
Excellent communication and always helpful. If i ever have any issues they get back to me right away. Great customer service. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Having used a number of estate agents I've been impressed by the quality of customer service delivered by Orlando Reed - Ashma in particular deserves credit for that. I am not writing as a new customer, but as a tenant of the property for almost a year. In the course of a tenancy it's inevitable issues will crop up but Ashma has always been professional and has worked hard to ensure any problems are resolved asap....
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Comment on agent fees
good
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
This was the first time that I have used Orlando Reid and they have been by far the best agent. They are very quick to respond to questions and have always tried to help out when there is an issue. The contract process was very quick and those involved were very informative....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Jack Reid and the team at Orlando Reid provide a bespoke and highly effective service. They rented out my property within 1 day for 2 year contract at top rental for my area. I live outside the UK so opted with the managed property service they provide. It's headed by Ashma Bhatt and she is top class. Clear communication and hands on approach. They do what they say and I have already recommended to other property owners I know....
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
The team at Orlando Reid are very professional and easy to talk to. They are renting my properties and very quick in finding me quality tenants. Not to mention very organised, great with updates and communicating....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
I found Jack to be excellent, responsive and friendly. He had a lot of patience with my elderly mother.i will use his service in the future...
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Comment on agent fees
Good
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Jan has been very professional and agreeable from start to finish, answering with transparency to all the questions we had and being really helpful all along. It's a pleasure dealing with her....
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Comment on agent fees
Very good agent, but high agency fees.
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
We have been a tenant of Jack Reid for just under 2 years and I have to say that the service you get from Jack and his team has been nothing short of exceptional. He's an all round great guy as well and nothing is ever too much for them. If you are looking to rent or buy, This is your estate agent. Thank-you Jack Dr Joshua Smith...
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Comment on agent fees
+ integrity + service
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Very professional and trustworthy people and agency. They provided all the info on time and all the steps were clear since the beginning....
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Comment on agent fees
Good
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
I recently have used Orlando Reid for renting a property. They have been very efficient and always been happy to help with any queries. Ashma has also being a godsend, she's answered all my queries and always sharply got back to me with responses....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Both Ashma and Jack have been great so far in managing my property. Ashma in particular is fantastic. Thank you so much for everything....
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Comment on agent fees
ok
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Thanks to Jack and Jan for helping me sell my house. The property was sold quickly and got above the asking price. The sale has gone through smoothly and have always found that Jack and Jan have been available whenever I needed them. The only small concern I had during the sales progression was squashed quickly and dealt with effectively with a few calls by Jack. Jan was pleasant, easy to talk to and I felt I could get advise from her when it was needed. I would highly recommend this company to...
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Comment on agent fees
The fees were very reasonable. 1% + VAT to sell my house.
Was this helpful? Yes
Jun 25,2016
Minithumbup
By:
Jun 25,2016
1 people found
this helpful
The BEST letting agency ever!!! Very fast, helpful, polite and professional people works in Orlando Reid. I would like to say big thank you to Ashma Bhatt who answered all my questions and was very helpful. Also Jack Reid -thank you too! Kind Regards, Kristina...
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Comment on agent fees
GOOD
Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
Jan was really helpful, good communicator, and not rude or pushy like many estate agents we have come across during our search! Thanks Jan....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Our first contact with Orlando Reid was when preparing our move into our new flat (visits were done with previous tenants) and I remember that my first thought was that the agency fees were really expensive in comparison to other agencies, especially considering that the agency 'only had' to replace the old tenants'names by ours in the contract. But Orlando Reid did a lot more than just this, which makes that in the end I do not regret any money that I have spent on these fees. You do get a lot ...
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Comment on agent fees
See above - expensive but you do get a lot out of it. A lot more than other agencies that would just cash in the money and then disappear. Orlando Reid is there for you even after you move in.
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Apr 18,2016
Minithumbup
By:
Apr 18,2016
1 people found
this helpful
Orlando Reid have been incredibly friendly and helpful when arranging everything for us to move into our new flat. They've been prompt at replying to emails and arranging details with contracts and inventories and liaising with our landlord. Definitely one of the better estate agents I've had!...
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Comment on agent fees
Average
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
1 people found
this helpful
Jack was managed to make the process of selling our property in Clapham painless and quick. His valuation was accurate and he made good use of contacts he already had. He was prompt, very helpful and informative, making himself and his office readily available when necessary. He dealt with both the solicitors and the buyers on our behalf and negotiated an extremely favourable sale price. His manner was professional and courteous and would not hesitate in recommending him or his company in the fu...
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
2 people found
this helpful
Ashma has been extremely helpful with our move to London. In particular I would like to highlight that she is easy to get hold of, understanding and always takes action ASAP....
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
2 people found
this helpful
Buying property in the UK is generally an arduous process but when you have an agent who is regularly in contact, very knowledgeable and helps push the sale/purchase through, it makes such a difference! Jack was a legend. This is the first time I have purchased a property through Orlando Reid and I hope it's not the last....
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Mar 08,2016
Minithumbup
By:
Mar 08,2016
2 people found
this helpful
Very helpful, polite and a pleasure to have dealt with. Very impressed with service she provided. The renting process for me before dealing with Jan was very stressful, but she put me at ease and was very helpful from start to finish. Highly recommended!!!...
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
0 people found
this helpful
We moved into a property through Orlando Reid under the impression it was fully furnished and ready for move in day. We came into a flat which had beds missing, wardrobes missing, chests of drawers missing, no microwave, no couches. All of which we were assured would be ready for move in day. We have a faulty gas in one end of the house meaning no hot water in the shower and an offensive odour on the odd occasion the boiler works, and electricity that short circuits the other half of the...
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
2 people found
this helpful
Orlando Reid has been very helpful on my move into my new property. They were always quick with responding to my emails. I do not have any complaints!...
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Comment on agent fees
average I think
Was this helpful? Yes
Feb 09,2016
Minithumbup
By:
Feb 09,2016
2 people found
this helpful
We have started the my process of renting my flat with Serhat then continued with Ashma. Both were really professional, helpful and friendly all the times. All steps of the process were clearly explained and very well arranged from the forms they have sent to the meeting we held with my landlords. Ashma also helped me a lot during the process of arranging all my utilities. Thank you very much once again, I got a cozy flat now with all your help :)...
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Feb 05,2016
Minithumbup
By:
Feb 05,2016
2 people found
this helpful
Jan was very friendly. She showed me around the property and provided useful comments that helped me to make a quick decision. I decided to make an offer immediately and Jan was very helpful in arranging this with the Orlando Reid office. Jan was responsive to emails and we were able to secure the property the following day. I felt that I could trust Jan to give me an honest appraisal of the property and didn't feel pressured at all. In contrast to viewings with previous agents, this was actuall...
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Comment on agent fees
The fees are fairly substantial but not that much different to the fees charged by other agencies. The inventory fee is additional and I felt this was quite high.
Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
1 people found
this helpful
I am very happy with the way in which Jack et al have dealt with me and how they have handled the property. They have always been extremely courteous and helpful, both when it came to letting and to managing my flat. As an overseas landlord I have been struggling to find an agent who I could really trust to look after the tenants and the flat, and also who doesn't charge excessive fees. On the contrary, their fees are very fair. Jack and his team appear to take great care in their work and take...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Areas covered
  • SW4
  • Clapham
  • SW9
  • Battersea
  • SW2
  • Oval
  • SW8
  • SW11
  • SW12
  • SW16
  • SW17
  • SW18
  • SE11

My deposits scheme The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 49 3 7 0 2 0 6 3

Job vacancies

Please see a list of jobs available

Agent Fees

SALES
1% + VAT Sole Agency

LETTINGS
TBC
Last updated at 1:55 PM 11/01/2016 by allAgents

Complaints Procedure

Our Complaints Policy
We are committed to providing an extremely high level of service to
all our clients. However if something goes wrong, we need you to tell us
about it so that we can improve the quality of our services as fairness
is the central value that underpins our company. We sincerely hope that
you will have no reason to complain however should this be the case, we
are committed to resolving complaints in a fair and professional
manner.
What happens next?
If you have a complaint, please contact us with the details.
We will send acknowledgement of your complaint within 3 days of its receipt, enclosing a copy of this procedure.
Investigation into your complaint will be completed within 14 days of sending acknowledgement.
You will then be invited to a meeting where we can hopefully resolve
your complaint. Within 3 days, you will be sent a copy of the agreements
made at that meeting.
If you would rather deal with your complaint by correspondence or
email, we will send you details of our findings and suggested solutions.
If you are not satisfied with the result, you can refer your complaint to the Property Ombudsman.
Last updated at 1:55 PM 11/01/2016 by allAgents
Jack Reid Jack Reid
Managing Director
45 reviews

About Jack I have been an estate agent since 2002 originally working for a company called Oak Estates. Within two years I became manager and a further one year became director of sales. I went travelling in 2008 View full profile
Baljit Arora Baljit Arora
Director
10 reviews

About Baljit No description set View full profile
Jan Nefesoglu Jan Nefesoglu
Lettings Consultant
15 reviews

About Jan Jan has been with Orlando Reid since July 2015. From the minute she started she was running being top negotiator for 10 out of 12 months. Prior to being an estate agent she has had various roles in sa View full profile
Ashma Bhatt Ashma Bhatt
Administrator
14 reviews

About Ashma Ashma has been with Orlando Reid since December 2015. She is the glue that sticks everything together in our office. She is an essential member of staff and offers exceptional customer service skills. View full profile
Marc Watts Marc Watts
Lettings Consultant
2 reviews

About Marc Marc has been with Orlando Reid since July 2016. Prior to working for Orlando Reid he worked in the retail trade and is a qualified hairdresser. Since moving to us he has enjoyed a very successful sta View full profile


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