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    Stephanie Coates
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    Phil Conolly
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    Joseph Murphy
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    Amy Lawes
We are an established Property Company with two offices based in the heart of West London, Ealing Common and Chiswick High Road. Specialising in residential sales, lettings, property management and a Read full description...We are an established Property Company with two offices based in the heart of West London, Ealing Common and Chiswick High Road. Specialising in residential sales, lettings, property management and a full suite of financial services. Our pro-active, professional and positive approach ensures our highly trained team of property professionals are able to assist all our clients with their property needs.

Being good at what we do is only part of who we are, our ethos and commitment to our local communities has instilled a sense of pride amongst us.
 
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Properties for rent
Jun 14,2017
Minithumbdown
By:
Jun 14,2017
1 people found
this helpful
Exceptionally unprofessional staff. I had a sales viewing confirmed at 6:30 pm and I had informed I'd be 10-15 mins. delayed. I went to the property (a 1 hr.'s commute one way after work and a further 1 hr. from home) and no one was there!!! I waited, called, texted to no response. At 7:10 pm the Sales Manager Ruhel called back to say that 5-15 mins. before the viewing, on their own accord, unbeknownst to the customer, they decided not to turn up!!! An utter waste of 3 hrs. of my limited time af...
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Jun 02,2017
Minithumbup
Amy Lawes
By:
Jun 02,2017
0 people found
this helpful
We worked with Amy when buying a property in Chiswick. I don't think I will ever find another estate agent who is so on top of things. She was friendly and professional, honest and up front and super helpful, even researching the best parking near the station. But where she really came into her own was during the conveyancing period where there is normally so much room for things to be dropped. She had a handle across all layers of our 5 house chain; chasing and communicating with lawyers, other...
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Comment on agent fees
We purchased through Orchards so didn't pay fees.
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Nov 15,2016
Minithumbdown
By:
Nov 15,2016
2 people found
this helpful
Orchards of London are the most crooked estate agents I have come across, as well as incompetent and exploitative. I was a tenant of theirs for nearly two years and when wanting to move out, they advised I pay a £550 Early Removed Fee and reassured me they would remarket the property and it would be very unlikely not to be taken up. However they failed even to upload it onto right move or zooplankton, whilst also raising the price by £200. In four months they didn't get a single upta...
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Comment on agent fees
Overpriced
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Sep 19,2016
Minithumbdown
By:
Sep 19,2016
1 people found
this helpful
I would give negative score for this agency. The people working in this company are very rude. After viewing one of their property, they called back and I think the price is not proper for the property. Then the guy named Andrew asked me 'How much do you think is proper for the property? If the property is on sale for £10, will you think it is proper?' What the fxxk? Did they have some training on customer service ever? Crazy guys. Anyone looking for a property should avoid this company....
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Sep 02,2016
Minithumbdown
By:
Sep 02,2016
1 people found
this helpful
Agents were pushy at the beginning until we handed over a holding deposit, then from that point onwards communication was very poor. Problems included: difficulty arranging a second viewing, agent turning up 45 minutes late for viewing without apologising, ignored requests to send through the contract early, ended up having to sign contract and send money very quickly on our moving day, could not then move in, keys weren't even cut yet and cleaning had not been arranged. Unclean when we moved in...
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Comment on agent fees
Very high markup on 'referencing fees' - ฦ’รขโ‚ฌลกโ€š£250 each. Fees do not match the service received.
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Aug 04,2016
Minithumbdown
By:
Aug 04,2016
2 people found
this helpful
Disappointing. It was a great agent when me & my friend were finding the property. We stayed at the property they've found for us for 9 months. Then the problem started. We've made all the move out payments, outstanding bills and cleaning bills, which they chase after very quickly. But when it comes to us getting back our deposit back, it was a total another story. They act like it has nothing to do with them. They disappear quite quickly after all the payments are done. All they said was g...
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Sep 22,2014
Minithumbup
By:
Sep 22,2014
0 people found
this helpful
Excellent service, the agents went above and beyond to find a great property. They really understood our requirements and were not forceful or pushy like many other agents,...
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Aug 22,2014
Minithumbup
By:
Aug 22,2014
2 people found
this helpful
Orchards of London (Ealing branch) has provided an excellent service throughout. They have respondent quickly to all my questions regarding finding an appropriate property for me and my family to rent. They have efficiently and professionally addressed any concern or query I had, even after I moved into the property. I would highly recommend them to anyone considering renting in London....
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Jul 10,2014
Minithumbdown
By:
Jul 10,2014
0 people found
this helpful
I had a rent for 2 years through this agent, Orchards of London. I paid the deposit to Them, but They passed it to the Landlady, which is illegal in recent years. The Landlady requested me to pay the council tax and TV license fees to her, which was also illegal. Although this agent managed the property, They did not let me know, solve the problem, or further, They supported the Landlady and sent me a nasty mails. Towards the end of contract, it turned out that the Landlady did not register ...
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Comment on agent fees
They took relatively high administrative fees upon making contract. I know other tenant paid a lot for extension of contract.
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Jun 11,2014
Minithumbdown
By:
Jun 11,2014
1 people found
this helpful
Absolute Disgrace ... This agency did find us a nice place, I admit. But after days of slaughtering us with charges and several credit checks, rushing us into paying full fees months before the move in date. If this isnt bad enough, after all of that was done and it was time to move in, the property was in a SHOCKING state, it was absolutely FILTHY. although is states on the contract it must be professionally cleaned, it was no where near. VERY DISAPPOINTED....
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What agent could do to change your mind?
The agent could have made sure everything was in order, as they promised. It is painful to pay some one for a service that they did not actually do.
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
2 people found
this helpful
I would recommend anyone to deal with Orchards the service is excellent. The best staff with good communication skills and team work....
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Mar 06,2014
Minithumbup
Michaela Foden
By:
Mar 06,2014
3 people found
this helpful
From the moment i called Orchards of London requesting a property to rent they have been incredibly helpful. They provided me with multiple of properties to view and often worked overtime in order for me to view as many as possible on the same day. Any questions i had were answered and taken care of immediately. I cannot praise them highly enough....
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Jan 30,2014
Minithumbup
Hannah Daynes
By:
Jan 30,2014
2 people found
this helpful
We were beginning to think that we would never get our property rented and then Hannah knocked on our door offering Orchards\' services. A little more than a week later and several good potential viewings she found us some great tenants. As we were planning a trip abroad we found the whole process quite stressful but Hannah was very attentive to our needs, was always extremely courteous both with us and potential tenants, and didn\'t try to push us our the tenants into something that didn\'t fee...
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Jan 27,2014
Minithumbup
By:
Jan 27,2014
0 people found
this helpful
Great service overall. Quick processing of contractual documents. Good relationship with staff members. Appointment for visit was setup quickly. Information about properties were very useful...
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Jan 26,2014
Minithumbdown
By:
Jan 26,2014
2 people found
this helpful
THE WORST POSSIBLE EXPERIENCE FOR A VENDOR. Orchards of London I found were aggressive and dishonest with a hidden agenda the entire time...... to fill there own pockets. Using stand over tactics, lies and fake offers to manipulate the situation in favor of a developer who has ties to their company, as I since found out is family of one of the directors. I will be reporting them to Ombudsman and telling as many people as I can to stay well away from these "xxx" estate agents....
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What agent could do to change your mind?
********I posted this last week********** Why has it not gone live? I\'m beginning to question the authenticity of this site and will be following this up if it does not go live again. I\'m happy to be contacted should there be any issue.
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Dec 20,2013
Minithumbup
Kate Tatchell
By:
Dec 20,2013
0 people found
this helpful
It was very important for me to move on a certain date and agent arranged with landlady to have previous tenants to move out on time which was very helpful indeed to ensure swift move....
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Nov 11,2013
Minithumbup
Patrick Blackburn
By:
Nov 11,2013
0 people found
this helpful
Patrick was very helpful throughout the process and in particular, very understanding and patient when I had trouble making a final decision which I appreciated very much....
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Nov 07,2013
Minithumbup
Hannah Daynes
By:
Nov 07,2013
0 people found
this helpful
Orchards were extremely efficient and kept me very well informed via text, emails and phone calls. I told them that I was very impressed with their organisation....
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Nov 06,2013
Minithumbup
Hannah Daynes
By:
Nov 06,2013
0 people found
this helpful
I found Hannah Daynes very helpful and enthusiastic about her job. I had 3 to 4 days to identify a property in Ealing area and move in. This was a quite a challenge as she had only two days to show me the properties and sort out the paper work. She provided sufficient and relevant information to me about the property and the facilities in the area for me to make a decision. She never tried to influence my decision. I felt she went beyond the call of duty to help me out. Thank you Hannah....
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Nov 05,2013
Minithumbdown
Joseph Murphy
By:
Nov 05,2013
4 people found
this helpful
Whilst we were able to sell our flat reasonably quickly through Orchards, I found our principal agent, Mr.Murphy to be extremely pushy, arrogant and unhelpful. Not only were we told in no uncertain terms that we were holding up the completion of the sale (which couldn\'t have been further from the truth), we also heard absolutely nothing from Mr.Murphy after the sale had been completed. I would advise people to take everything he says with a pinch of salt...
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Oct 26,2013
Minithumbup
By:
Oct 26,2013
1 people found
this helpful
For services quality i thank Orchards team especially Hannah and Danneille for renting new property at 52 Argyle Road it has been a pleasure to deal with them . You have provided good advices and all assistance. You succeeded in targeting our needs. Many Thanks...
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Oct 24,2013
Minithumbup
Patrick Blackburn
By:
Oct 24,2013
0 people found
this helpful
I would like to say the service of orchard of london was excellent and I\'m very happy I will recommend orchard of london to all my friends...
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Oct 02,2013
Minithumbup
Kate Tatchell
By:
Oct 02,2013
0 people found
this helpful
Kate was polite, helpful and efficient, gaining references in just two days. She returned my calls promptly and helped me furnish the flat in next to no time....
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Dec 03,2012
Minithumbdown
Joseph Murphy
By:
Dec 03,2012
11 people found
this helpful
I would never use this agency. Joseph Murphy was all (transparent) charm until our offer was accepted. He was then aggressive and unpleasant to deal with, even though we discovered faults within their listing which caused the issues with the purchase. It did go through, but only because we really wanted the property. If this had not been the case, I would have walked away on principle. Sellers, they may put buyers off or lose you a sale... we were very close....
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What agent could do to change your mind?
Not had Joseph Murphy on the staff- so aggressive and money driven.
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Sep 08,2012
Minithumbdown
Stephanie Coates
Phil Conolly
By:
Sep 08,2012
12 people found
this helpful
I have rented my flat through Orchards of London (finding a tenant + management). It turned out being a very bad decision, a nightmare. They have failed to do anything profesionally and have been very misleading (not very legal in my view). As an example, I have been offered and have signed a 2-year contract. But after one year, the tenants decided to leave even if they couldn\'t. Instead of notifying them they couldn\'t, Orchards forwarded me their notice and was explaining me the contract s...
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What agent could do to change your mind?
This estate agent is not doing the job. Nothing is done in a professional way and they tend to always offer solutions that are not legal or quite borderline. They never will be able to change my mind. The best thing they can do is to close and stop bringing such a bad reputation on estate agencies.
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Aug 08,2012
Minithumbdown
By:
Aug 08,2012
11 people found
this helpful
They, the whole team, are irresponsible, not trustworthy and they just don\'t care. The house was delivered very dirty, dog hair all around. The house should have furniture but it is only partly furnished. We received the inventory of the wrong house a month later. and have not received the new one yet. We obviously complained about all this things over the phone and by email and never got a reply from them. Plus they are very expensive. I would recommend you to shop somewhere else....
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What agent could do to change your mind?
All they have to do is be honest and reply to their customers.
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