Orchard & Shipman
3.9/5, 69 reviews
72% recommended
46% lettings valuation accuracy
85% lettings fee satisfaction

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Latest Reviews

 View all Reviews 69
24th May 2022
reviewed by 'Amy Carlin'
“Came to view a property 2 weeks ago and was met with Zoe Souter. What a lovely and pleasant girl she ......”
13th Apr 2022
reviewed by 'Andrew Rettie'
“Amazing!Zoe Soutar is beyond nice and helpful throughout the process of arranging the paperwork, viewing the property and any ......”
13th Apr 2022
reviewed by 'Andrew Rettie'
“Amazing!Zoe Soutar is beyond nice and helpful throughout the process of arranging the paperwork, viewing the property and any ......”
4th Apr 2022
reviewed by 'Liam'
“Excellent in every way. Couldn't fault them for going above and beyond when they discovered a water leak and damaged ......”
31st Mar 2022
reviewed by 'Hayley'
“Been very happy with service so far.The process from starting paperwork to moving in has been easy and straight ......”
30th Mar 2022
reviewed by 'Jess Woolley'
“Laura has made the process a smooth easy transition for us moving into our first home, she has answered any ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 46% 85% £400 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 9 43 9 0 0 0 0 2 1
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Orchard & Shipman Branches (view all 6)
Belfast, BT12
Glasgow, G51
Head Office, SL1
South london, SW9
Uxbridge, UB8
West Drayton, UB7

“Came to view a property 2 weeks ago and was m......”

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May 24,2022
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Zoe
By: 'Amy Carlin'
May 24,2022
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Came to view a property 2 weeks ago and was met with Zoe Souter. What a lovely and pleasant girl she was. She made me feel so at ease. She has always been good for contact and emails straight back. Honestly she is really good at ...
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“Amazing!Zoe Soutar is beyond nice and helpfu......”

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Apr 13,2022
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Lorraine
By: 'Andrew Rettie'
Apr 13,2022
0 people found
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Amazing! Zoe Soutar is beyond nice and helpful throughout the process of arranging the paperwork, viewing the property and any other request we have. Great communication and always happy to help. Would definitely recommend as it made the whole process much easier....
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“Amazing!Zoe Soutar is beyond nice and helpf......”

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Apr 13,2022
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Zoe
By: 'Andrew Rettie'
Apr 13,2022
0 people found
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Amazing! Zoe Soutar is beyond nice and helpful throughout the process of arranging the paperwork, viewing the property and any other request we had. Great communication and always happy to help. Would definitely recommend as it made the whole process much easier....
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“Excellent in every way...”

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Apr 04,2022
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By: 'Liam'
Apr 04,2022
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Excellent in every way. Couldn't fault them for going above and beyond when they discovered a water leak and damaged ceilings a week before we were due to move in. Really pulled out all the stops to get it turned around so we could move ...
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“Been very happy with service so far.The proc......”

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Mar 31,2022
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Laura
By: 'Hayley'
Mar 31,2022
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Been very happy with service so far. The process from starting paperwork to moving in has been easy and straight forward. The team from Orchard and Shipman particularly Laura and Jas whom we mainly dealt with have been helpful, responsive and professional throughout. Would recommend ...
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“Laura has made the process a smooth easy tran......”

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Mar 30,2022
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Laura
By: 'Jess Woolley'
Mar 30,2022
0 people found
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Laura has made the process a smooth easy transition for us moving into our first home, she has answered any queries we've had and has dealt with any issues....
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“Jon was a very good agent during a very diffi......”

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Mar 29,2022
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Jon
By: 'Ann Denny'
Mar 29,2022
0 people found
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Jon was a very good agent during a very difficult time. Not just complying to the restrictions of Covid but also we were one of the tenants that was given notice to vacate due to the lease owner wanting all leases returned to them. Jon ...
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“Laura is professional and her communication i......”

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Feb 15,2022
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Laura
By: 'Louisa'
Feb 15,2022
0 people found
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Laura is professional and her communication is outstanding. She listened to all our concerns and actioned each one, putting our best interests at the fore front! Thank you for a smooth check out and for our time with you. Highly recommend....
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“Laura has been helpful throughout the process......”

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Jan 07,2022
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Laura
By: 'Alison'
Jan 07,2022
0 people found
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Laura has been helpful throughout the process with immediate responses and call backs. My relocation agent was also impressed. Not being physically there for any viewing or chats was stressful. I've just 'met' my house and I love it. Laura made allowances to enable my ...
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“Excellent...”

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Nov 23,2021
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Laura
By: 'Leah'
Nov 23,2021
0 people found
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During my two year tenancy, and the preceding period between initial viewing and letting, I’ve had nothing but a great experience with Laura Bullivant as well as Orchard and Shipman as a whole. Always very kind, friendly and helpful, quickly helping with any query ...
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“Excellent service...”

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Oct 29,2021
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Laura
By: 'Rich and Heather Jones'
Oct 29,2021
0 people found
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We were very happy with the outstanding service provided by Orchard & Shipman and in particular, Laura Bullivant our regional manager. All of the various admin procedures and paperwork were handled in a timely and professional manner and I can't rate this company as landlords high ...
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“Angela Cressey ⭐⭐⭐⭐⭐...”

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Aug 18,2021
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Angela
By: 'Tracey Groves'
Aug 18,2021
0 people found
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Angela Cressey has been so lovely to me and my family. Having been diagnosed with cancer earlier this year, Angela has supported me with many aspects of my tenancy. Most recently a rather quick decision to move back closer to family. Angela has gone above ...
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By: Angela Cressey Property Manager
Aug 26, 2021
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Thank you Tracey, I am humbled, you have so much to endure that it was my privilege to help in some small way. ...

“Absolutely wonderful service from Orchard and......”

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Jul 08,2021
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Laura
By: 'suzanne'
Jul 08,2021
0 people found
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Absolutely wonderful service from Orchard and Shipman. Efficient and professional at every stage of the letting process, I never had to chase anyone for anything as I was kept informed via email or phone calls from the amazing and friendly staff. The regional manager, Laura ...
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“Laura has made my move super easy and i am ve......”

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Jul 07,2021
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Laura
By: 'SARAH'
Jul 07,2021
0 people found
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Laura has made my move super easy and i am very grateful to her and her team. She is professional and thorough, and does all this with a smile and timely communication. Highly recommended....
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“Feedback...”

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Jun 25,2021
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Abbi
By: 'Joe'
Jun 25,2021
0 people found
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Despite personally not always having a positive experience with the company over the years , generally most staff I have interacted with are hard working and fair. Although I believe there may be better property letting companies out there, I would still recommend using Orchard and ...
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“Laura has been brilliant from the first day I......”

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Jun 22,2021
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Laura
By: 'Lorraine'
Jun 22,2021
0 people found
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Laura has been brilliant from the first day I met her . She is very informative , answers any questions I have and is thorough in her work ....
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“Marcella was very good. i was running late to......”

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Jun 17,2021
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Marcela
By: 'davia'
Jun 17,2021
0 people found
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Marcella was very good. i was running late to view the property and she waited longer than she was suppose to. she is very polite and welcoming...
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“Exellent service....”

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Jun 15,2021
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Lisa
By: 'Rosie Jones'
Jun 15,2021
0 people found
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We have been extremely impressed with the swift and personal service provided. Lisa Curtis our letting agent went out of her way to meet our very tight deadline following the sale of our property. We cannot praise her initiative, responsiveness and problem- solving skills highly ...
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“Friendly, to the point and efficient....”

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Jun 15,2021
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Laura
By: 'Thomas'
Jun 15,2021
0 people found
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Laura was able to resolve our issues efficiently and was very thorough in making sure the property was up to standard....
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“Orchard & Shipman always quick to respond to ......”

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Jun 12,2021
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By: 'KT'
Jun 12,2021
0 people found
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Orchard & Shipman always quick to respond to any queries, good service and would recommend to others. They advised best way to prepare property to maximise rent and least hassle for us in long term. Very helpful....
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“Marcela Cardona from Orchard and Shipman was......”

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Jun 12,2021
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Marcela
By: 'Maria'
Jun 12,2021
0 people found
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Marcela Cardona from Orchard and Shipman was extremely helpful and a pleasure to deal with. She was always available and returned emails and phone calls promptly. She is very efficient and and I highly recommend her....
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“Marcela provided an outstanding service. As a......”

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Jun 09,2021
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Marcela
By: 'ME@Orpington'
Jun 09,2021
0 people found
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Marcela provided an outstanding service. As a local property manager, she is always available to help both the landlord and the tenants. I have been a client of Orchard & Shipman for 7 years and they have provided a truly efficient and professional service....
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“5* Customer Service...”

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May 04,2021
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Carla
By: 'Rosy'
May 04,2021
0 people found
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Carla has always been very accommodating and helpful throughout the whole rental process. She is quick to answer calls/emails and provides great service. Would definitely recommend Carla, and Orchard & Shipman to others....
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“Laura bullivant was amazing, I was struggling......”

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Nov 19,2020
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Laura
By: 'Jade'
Nov 19,2020
2 people found
this helpful
Laura bullivant was amazing, I was struggling so much trying to get a roof over my head although I am ex military. She was the only person to help me and I cannot thank her enough I am beyond pleased with the service she gave ...
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By: Clair Chester
Nov 20, 2020
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Jade, thank you so much for your review and comments over Laura's service, we will pass on your comments to her direct. Thank you once again for taking the time to leave a review. Kind regards Clair ...

“UNPROFESSIONAL! IGNORANT! TERRIBLE! FAKE! COMPANY...”

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Nov 17,2020
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By: 'Susie'
Nov 17,2020
2 people found
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UNPROFESSIONAL! IGNORANT! TERRIBLE! FAKE! COMPANY! Went to view a flat outside Edinburgh. Got on well with the 'Property Manager'? Are they alled called Property Managers even with no qualifications as this one said he was enjoying the 'Skive!' Besides that, I emailed, called regularly, ...
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“Highly recommend, very friendly, polite and efficient...”

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Nov 06,2020
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Laura
By: 'Kim'
Nov 06,2020
0 people found
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From beginning to end Laura Bullivant was amazing, so helpful and attentive and alway very friendly! I highly recommend orchard and shipman and especially Laura Thankyou again and by far the best property manager we’ve ever had...
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“Carla our Manager is absolutely brilliant.Alw......”

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Oct 16,2020
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Carla
By: 'I&YDWiltshire'
Oct 16,2020
1 people found
this helpful
Carla our Manager is absolutely brilliant.Always there for you and helpful getting things done. Very helpful always and the nicest person.ķ...
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“Poor cutomer services...”

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Sep 29,2020
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By: 'Remus'
Sep 29,2020
0 people found
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i was probably the first enquiry for a letting property in Shepperton, however they didn't bother to answer to my request. However when i called back to check next day they said they are fully booked and it is likely the house will be rented. ...
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“Mrs Carla Smith...”

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Sep 22,2020
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Carla
By: 'David'
Sep 22,2020
2 people found
this helpful
Mrs Carla Smith has, once again, given excellent advice, assistance and support! Carla is extremely professional in her approach and is a credit to Orchard and Shipman!...
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“Excellent......”

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Aug 14,2020
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Sharon
By: 'samantha'
Aug 14,2020
1 people found
this helpful
The service I have recieved through the whole process has been fantastic from start to finish. Easiest move i have made....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Orchard & Shipman

Regional Awards won by Orchard & Shipman

Individual Branch Awards

Slough, SL1



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