• Staff picture
    Charlie Gray
  • Staff picture
    Shubhi Agrawal
  • Staff picture
    Bradley Burnikell
  • Staff picture
    Khaleel Burnikell
  • Staff picture
    John Moorhouse
Orange Square, fast becoming Newham's and Redbridge's leading Independent Estate Agents, highly successful in: Residential sales, Lettings, Management & Mortgages.
Orange Square

www.orangesquareuk.com

Properties for Sale
Properties to Rent

“I am dealing with this agency for more than 1 year ......”

Feb 13,2019
Minithumbup
By: 'Ashu verma'
Feb 13,2019
0 people found
this helpful
I am dealing with this agency for more than 1 year and quite satisfied with how they manage my property and deal with every issue if any occur. I will recommend to anyone using their services....
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Comment on agent fees
Good
Was this helpful? Yes

“Highly professional...”

Jan 30,2019
Minithumbup
Charlie Gray
Khaleel Burnikell
By: 'Mrs Preeti Bhardwaj.'
Jan 30,2019
0 people found
this helpful
Charlie has been amazing from the beginning. A very understanding individual who attempted to cater for all our needs and wants. From the beginning the communication has been excellent and efficient, the days that he was not at work, he still managed to take time ...
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Comment on agent fees
I never really agreed with Agencies charging fees to tenants, however for all the work that goes into creating a smooth transition between the landlord and tenants - I suppose I can understand the charges.
Was this helpful? Yes

“Great Communication...”

Jan 29,2019
Minithumbup
Charlie Gray
By: 'Rivers'
Jan 29,2019
0 people found
this helpful
Charlie was a pleasure to deal with from day 1, even arranged a second viewing of the property before we fully decided. Communication back and forward was always great, clear, and understanding. He was great at detailing stuff especially due to us being first time movers....
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Comment on agent fees
Amazing
Was this helpful? Yes

“Excellent!...”

Jan 25,2019
Minithumbup
By: 'Neal'
Jan 25,2019
0 people found
this helpful
We have used Orange Square for many years and properties and this speaks for itself. They are excellent at what they do; friendly, professional and honest. In our experience, they have gone out of their way to make sure everyone is happy; that incudes both ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful...”

Jan 25,2019
Minithumbup
Charlie Gray
By: 'Naty'
Jan 25,2019
0 people found
this helpful
He is very honest and helpful , everything is done in time without delays, accuracies is he's hard point. I will recommend he at my friends....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic agent!...”

Jan 18,2019
Minithumbup
Khaleel Burnikell
By: 'Adele'
Jan 18,2019
0 people found
this helpful
Khaleel has been immensely helpful and professional throughout. He has helped with everything requested and made the whole process so easy and stress free - would strongly recommend....
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Comment on agent fees
I think fees were pretty standard.
Was this helpful? Yes

“Property Mangement...”

Dec 27,2018
Minithumbup
Shubhi Agrawal
Charlie Gray
By: 'Cynthia'
Dec 27,2018
0 people found
this helpful
Thank you Shubhi and to all staff at Orange Square in helping to resolve the issues that I had with my property. Most appreciated!...
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Comment on agent fees
Satisfactory
Was this helpful? Yes

“Great Service - WOW Experience !!!...”

Dec 20,2018
Minithumbup
Bradley Burnikell
By: 'Irma and Louis'
Dec 20,2018
0 people found
this helpful
Bradley' s down to earth approach makes both my husband and myself very comfortable to discuss our situation. The way Bradley presented us with the options available was priceless. He indeed knows his job inside out and his knowledge of the market and the economy ...
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“Market realistic and tireless dedication to the sale of the property...”

Dec 11,2018
Minithumbup
John Moorhouse
By: 'Paul'
Dec 11,2018
2 people found
this helpful
Our thanks to John, who from the very first introduction to the point of sale has remained professional and committed to achieving the sale of our property. Always keeping on top of the sale process with all parties, including buyer, surveyors and solicitors and has ...
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Comment on agent fees
Competitive rate compared to other traditional agents quotations.
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By: John Moorhouse
Dec 13, 2018
View all comments (2)
* GOOD LUCK * ...

“Best service...”

Dec 09,2018
Minithumbup
Khaleel Burnikell
By: 'A Ahmed'
Dec 09,2018
2 people found
this helpful
I rented a property through Orange square ..Mr Khalil dealt the matter who always accessible ,aproachable n very helpful ..he explained every step very elegantly and he made difficult to simple .best wishes for him in future ...A Ahmed...
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Comment on agent fees
He gave me discount of £50 from admin fee ...?
Was this helpful? Yes

“Great Service...”

Dec 07,2018
Minithumbup
John Moorhouse
By: 'KAS'
Dec 07,2018
3 people found
this helpful
Always on the ball, following through at all stages of the sale. Would recommend for his professional attitude and attention....
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Comment on agent fees
Fee paid has been worth every penny, as well as being reasonable.
Was this helpful? Yes
By: John Moorhouse
Dec 12, 2018
View all comments (1)
Thank you for your kind comments and having faith in my actions. Not easy but not impossible oh and thank you for any kind referrals. All the Best John Moorhouse ...

“HE SOLD MY HOUSE...”

Nov 19,2018
Minithumbup
John Moorhouse
By: 'DONE A DEAL'
Nov 19,2018
2 people found
this helpful
JOHN IS AN EXPERIENCED PROFESSIONAL WHO YOU CAN RELY ON TO PROGRESS YOUR SALE. HE HAS A VERY GOOD KNOWLEDGE OF PROPERTY IN THE AREA I LIVED....
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Comment on agent fees
BETTER THAN ANY OF THE OTHER TRADITIONAL AGENTS WHO QUOTED.
Was this helpful? Yes
By: John Moorhouse
Dec 12, 2018
View all comments (2)
OUR CHRISTMAS BOARD. ...

“Very professional and who's how to follow a deal...”

Nov 16,2018
Minithumbup
John Moorhouse
By: 'Bhikhu'
Nov 16,2018
3 people found
this helpful
Good team who were active in finding clients and helping achieve the sale price required good customer service skills and easy to understand...
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Comment on agent fees
Good
Was this helpful? Yes
By: John Moorhouse
Dec 13, 2018
View all comments (2)
* ALL THE BEST* ...

“A GOOD VALUE AND SERVICE...”

Nov 12,2018
Minithumbup
John Moorhouse
Bradley Burnikell
By: 'JOHN MOORHOUSE'
Nov 12,2018
2 people found
this helpful
TOP MAN AT HIS JOB MR JOHN MOORHOUSE AND THE HOLE COMPNY I BELIEVE THAT THEY HAVE BIN IN BISSNES FOUR MORE THEN 20 YEAR'S AND MORE YEARS IN THE FUTURE...
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Comment on agent fees
Very GOOD
Was this helpful? Yes
By: John Moorhouse
Dec 10, 2018
View all comments (1)
Hi Ted, Well we got there in the end after a couple of hard months but I hope it was all worth it and you are now enjoying the sun in Italy. Thank you for the recommendations. Regards John ...

“honest and straight forward...”

Nov 06,2018
Minithumbup
John Moorhouse
By: 'Colin'
Nov 06,2018
2 people found
this helpful
i have dealt with John for many years and have always found him honest and easy to deal with and would no hesitation in dealing with him in the future...
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Comment on agent fees
fair
Was this helpful? Yes
By: John Moorhouse
Dec 12, 2018
View all comments (4)
WELL DONE COLIN ...

“John Moorhouse for Orange Square is outstanding for customer services and very kind in helping me after the deal was closed....”

Nov 06,2018
Minithumbup
John Moorhouse
By: 'Mukhtar'
Nov 06,2018
2 people found
this helpful
Outstanding service provided by John for Orange Square. I would recommend Orange Square to everybody for their great services and team efforts. John went through a surgery still didn't lose the touch in his recovery. It was his outstanding effort to make this happen in ...
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Comment on agent fees
Fair Fees.
Was this helpful? Yes
By: John Moorhouse
Dec 10, 2018
View all comments (1)
Hi Mukhtar Thank you for your comments,. I hope you and your family are very happy in your new home and look forward to being of assistance in the future. Regards John ...

“Excellent Customer service...”

Nov 05,2018
Minithumbup
Charlie Gray
Shubhi Agrawal
By: 'Syed'
Nov 05,2018
1 people found
this helpful
They both are very friendly and understand the problems of tenants.They are most of the time very accessible.Their portal of recording any property related issue is working perfectly fine....
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Comment on agent fees
Standard
Was this helpful? Yes

“Excellent...”

Nov 05,2018
Minithumbup
Charlie Gray
By: 'Alin.p'
Nov 05,2018
0 people found
this helpful
Very helpful and easy going Right on point no messing around friendly and easy to talk to and reasonable I would recommend him to any of my friends...
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Comment on agent fees
Excellent
Was this helpful? Yes

“Great service...”

Nov 05,2018
Minithumbup
Charlie Gray
By: 'David Smith'
Nov 05,2018
0 people found
this helpful
Always helpful and polite. I've got nothing but good things to say about my dealings with Charlie at Orange Square...
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Comment on agent fees
The fees are very competitive
Was this helpful? Yes

“Professional, friendly and best customer service in the High Street....”

Oct 25,2018
Minithumbup
Charlie Gray
Shubhi Agrawal
By: 'Md Khorshedul alam chowdhury'
Oct 25,2018
0 people found
this helpful
I am one of the tenant from flat 10 Ley Street for 2 years always found them very helpful and charitable n always been treated as a family member/friend which feel me stay with this Agency forever....
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Comment on agent fees
On average
Was this helpful? Yes

“Excellent...”

Oct 22,2018
Minithumbup
Khaleel Burnikell
By: 'Linda'
Oct 22,2018
0 people found
this helpful
The agent who assisted us was really helpful. He was really professional. It is our first time with this estate agency and we do not have any issues yet....
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Comment on agent fees
He is really professional and helpful.
Was this helpful? Yes

“Great staff...”

Oct 22,2018
Minithumbup
Bradley Burnikell
Shubhi Agrawal
By: 'Aura'
Oct 22,2018
0 people found
this helpful
Very friendly and efficient staff. It usually does not take more than 24h to get a respond. Highly recommended estate agency....
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Comment on agent fees
Fees are a bit high compering to other agents
Was this helpful? Yes

“Highly recommend...”

Oct 19,2018
Minithumbup
Charlie Gray
By: 'A. E.'
Oct 19,2018
0 people found
this helpful
Charlie was fast in finding us a place when we We're pressured by time. A perfect place :). Good communication and support through whole process. Many many thanks....
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Comment on agent fees
Good
Was this helpful? Yes

“Professional all the way !!...”

Oct 15,2018
Minithumbup
Shubhi Agrawal
By: 'N'
Oct 15,2018
0 people found
this helpful
I have used Orange Square for my rental needs for almost 10 years. Shubhi has helped me find the current house I live in. She is a true professional and someone you can trust to listen to any concern you may have. She is my go ...
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Was this helpful? Yes

“Fantastic service from Bradley...”

Oct 12,2018
Minithumbup
Bradley Burnikell
By: 'Aizat'
Oct 12,2018
0 people found
this helpful
Would recommend this agency and would definitely use them if we sold our property in the future. We found they were helpful, professional, always kept us in the loop and easy to contact- we were especially grateful to Bradley who was a tremendous help to ...
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Was this helpful? Yes

“Extremely professional team...”

Oct 12,2018
Minithumbup
Charlie Gray
Shubhi Agrawal
By: 'Lina J.'
Oct 12,2018
0 people found
this helpful
Team at Ilford branch is very professional, highly organised and simply a pleasure to deal with. Every time I have an issue they deal with it immediately. Moreover, they are always willing to go an extra mile. I highly recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent...”

Oct 12,2018
Minithumbup
Khaleel Burnikell
By: 'Nikola'
Oct 12,2018
0 people found
this helpful
Khaleel and the team were a delightful bunch to deal with. Overall a great agent and would recommend to anyone....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Professional and effective...”

Oct 12,2018
Minithumbup
Khaleel Burnikell
By: 'Junior'
Oct 12,2018
0 people found
this helpful
Khaleel and the team at Orange square showed all the attributes of a five star agent when letting my property. From their warm, kind hearted hospitality to their stern business approach the agent performed exceptionally throughout. Would definitely use this agent again and would urge ...
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Comment on agent fees
Great
Was this helpful? Yes

“Quick, professional and very efficient....”

Oct 11,2018
Minithumbup
Charlie Gray
Khaleel Burnikell
By: 'AlphaInvestments'
Oct 11,2018
0 people found
this helpful
During my time of looking for a property for myself, I tested many agents. When i came across orange square I knew I had literally struck gold. I could not recommend Charlie enough, he was very professional and efficient and didn't miss a single detail. ...
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Comment on agent fees
Very reasonable for the service provided.
Was this helpful? Yes

“Quick, professional and very efficient....”

Oct 11,2018
Minithumbup
Charlie Gray
Khaleel Burnikell
By: 'AlphaInvestments'
Oct 11,2018
0 people found
this helpful
During my time of looking for a property for myself, I tested many agents. When i came across orange square I knew I had literally struck gold. I could not recommend Charlie enough, he was very professional and efficient and didn't miss a single detail. ...
read full review
Comment on agent fees
Very reasonable for the service provided.
Was this helpful? Yes

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 1 47 11 11 0 12 0 4 4

Fees

Please note the charges listed below are the MAXIMUM fees that will be applied depending on your circumstances and the number of tenants.

TENANCY AGREEMENT

Before any tenancy begins you will sign a Tenancy Agreement setting out the landlord¿s and tenant¿s obligations. A charge of £300 is made for the preparation of the original Agreement and a further £150 for any continuation/extension Agreement(s) subsequently entered into.

Should you change tenants at any point during the tenancy you must inform us and, subject to your landlord¿s agreement (which might include the need to take up new references) we will prepare new documents for signature. Our fee for this will be £300.

SECURITY DEPOSIT

A security deposit is required equating to at least 1 and a half month¿s rent. This deposit is held by us or passed to your landlord.

TENANCY DEPOSIT PROTECTION

Your security deposit must be protected by your agent or the landlord via a government approved tenancy deposit scheme. This is to ensure that if disputes arises these will be resolved by an independent third party. Within 30 days of paying your deposit your landlord or agent is required to give you details of the scheme.

INITIAL MONIES

The Initial Money consists of:

First month¿s rent in advance
Security Deposit
Administration Fee £50 per tenant
Referencing Fee £75 per tenant
Tenancy Agreement £300
If there are any guarantors to the tenancy:

Guarantor Referencing Fee £100 per guarantor
Agreement of Guarantee £75
And if the tenant is a company:

Company Referencing Fee £175
Check-in fee

This fee is variable due to property size & location. The fee is available upon request. Once everything is ready we will hand you the keys, either at the branch or at the property check-in. If a check-in is being done, this will allow you to sign a copy of the inventory.

RENTAL PAYMENTS

All rent is payable in advance by standing order. All payments should be made 72hrs prior to your rent due date to allow for clearance. Any financial problems you may encounter should be reported to us.

If we are instructed to process your rent payments and or provide a management service

Late rent payment letter/email £30.00
Bounced standing order letter/email £60
References to third parties £30
Tenancy continuation £150
Missed Management Visits £50.00

Changes of tenant £300

End of Tenancy Clean: From £100.00 (depending on size and location)
Last updated at 26/02/2016, 4:31 PM by Bradley Burnikell

Complaints Procedure

We are committed to providing the best possible service to our clients. In the unlikely event, that you have reason to complain about any aspect of our service or staff please initially email or write to us:

Bradley Burnikell Managing Director

Orange Square, 145 Cranbrook Road, Ilford, IG1 4PU

Tel: 020 8514 6661

Email: management@orangesquareuk.com



If we are unable to resolve your issue, you can contact the TPO for impartial adjudication once our internal complaints procedure has been completed.

We are members of The Property Ombudsman Service (TPO) abide by their code of practice.

Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Email: admin@tpos.co.uk
Tel: 0172 233 3306
www.tpos.co.uk
Last updated at 11:24 AM 25/09/2018 by Shubhi Agrawal

East Ham
18 High Street North, London E6 2HJ
(38)
Ilford
145 Cranbrook Road, Ilford IG1 4PU
(87)


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