Optimum Lettings & Property Management
4.2/5, 16 reviews
75% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

No company information

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £525 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 4 3 0 0 1 0 0 0
Areas covered
  • PE1
  • PE6
  • PE2
  • PE7
  • PE3
  • PE4
  • PE5
Address

44 Cowgate
Peterborough
Cambridgeshire
PE1 1NA
01733 45913

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

“loved living in the flat...”

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Mar 04,2021
Minithumbdown
By: 'Alex'
Mar 04,2021
0 people found
this helpful
loved living in the flat, only ever one issue and this was dealt with promptly and efficiently. Always good communication between tenant and agents....
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“DONT USE GHIS AGENT...”

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Jan 13,2020
Minithumbdown
By: 'Snake'
Jan 13,2020
3 people found
this helpful
BEEN IN THE PROPERTY INDUSTRY FOR OVER 20 YEARS AND MUST SAY THIS IS THE WORST AGENT IVE EVER KNOWN IN MY OPINION !! SO DONT USE THIS AGENT AS THEY DONT DO THEIR JOB , BUT QUICK TO BLAME AND LIE ABOUT TENANTS AND THEN CAME ROUND ...
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“I can not talk highly enough about this Letti......”

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Jan 05,2020
Minithumbup
Kristian
By: 'Stephen'
Jan 05,2020
0 people found
this helpful
I can not talk highly enough about this Lettings agency and all their staff members. We started dealing with them back in 2014 and after two spells of renting a superb two bedroomed flat in central Peterborough they helped us purchase the property from the landlord. ...
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“I have used Optimum for a number of years and......”

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Jul 23,2019
Minithumbup
Kristian
By: 'Philip'
Jul 23,2019
0 people found
this helpful
I have used Optimum for a number of years and are a great pleasure to deal with. Kristian and his team have always provided a good value and efficient service in finding us great tenants extremely quickly ensuring we always have a rapid turnaround and ...
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“Professional Team...”

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May 17,2019
Minithumbup
Terri
By: 'Joe'
May 17,2019
0 people found
this helpful
My wife and I had an outstanding support from the Optimum Lettings& Property Mgmt team led by Terri Francis. Communication and their professionalism was evident through the 3-year tenancy we had with their office. Took immediate action for any issues we had. Also, the Landlord ...
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Comment on agent fees
There are fees assessed but it was not an issue for us.
Was this helpful? Yes

“Amazing start to end guidance...”

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Feb 12,2019
Minithumbup
Terri
By: 'Tom'
Feb 12,2019
0 people found
this helpful
Amazing customer service, really quick turn around. 100% recommend. My main contact was Terri who could not do enough for us. Fantastic agent I cannot recommend them enough....
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Comment on agent fees
Very good, completely transparent throughout the process.
Was this helpful? Yes

“Everything you want in a property manager...”

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Feb 11,2019
Minithumbup
Kristian
By: 'Julie'
Feb 11,2019
0 people found
this helpful
Stop right now looking for a property manager. Just use Optimum. I live overseas and had used a different (national) company who did a terrible job. Fortunately Optimum was recommended to me, and I have been delighted with the service. Very responsive; they take the ...
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Comment on agent fees
Value for money.
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“Great Service...”

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Nov 27,2018
Minithumbup
Terri
By: 'David'
Nov 27,2018
0 people found
this helpful
Great service from Terri . Attention to detail was always spot on and always calls or emails you back quickly which is rare these days .I would certainly recommend this company and in particular Terri Francis ....
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Comment on agent fees
Fees were reasonable and what you would expect.
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“Professional and friendly...”

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Nov 22,2018
Minithumbup
By: 'Miss'
Nov 22,2018
0 people found
this helpful
Optimum were extremely professional and friendly. Even though the marketplace was difficult at the time, they managed to find me excellent tenants. Very happy with their service and I'd highly recommend them....
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Comment on agent fees
Good
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“Organised. Responsive. Consistent....”

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Sep 19,2018
Minithumbup
Kristian
By: 'Justin'
Sep 19,2018
1 people found
this helpful
Have been with Optimum for several years. They have always been concise and thorough and have never let me down. The team are a credit to the Business and provide me with the speedy and accuracy that is needed for my rental properties. Would highly ...
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Comment on agent fees
Fees are spot on and best value by far I have found.
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“Great serviceVery detailed Tenancy Agreement and thorough InventoryGreat service for ......”

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Jan 31,2018
Minithumbup
Terri
By: 'Chrisjoy'
Jan 31,2018
2 people found
this helpful
Great service Very detailed Tenancy Agreement and thorough Inventory Great service for just what work they have to do for letting a property...
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Comment on agent fees
Fair fees for the work that goes into preparing a property for letting
Was this helpful? Yes
By: Mr J Andrews & Mrs A Andrews
Feb 24, 2018
View all comments (1)
We have been with Optimuim Lettings since Sept 2014 and they have been a great team looking after our property. The last 7/8 months have been tough as we decided to sell our only property as we no longer wanted to rent it out. Unfortunately, for us the tenant refused to leave as well as break a few tenancy agreement clauses! We had to evict her which has been a very stressful time. We have now sold the house too a big relief and end of a chapter for us. We must say big thank you for all the ti ...

“I have recently got the keys to my first rental ......”

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Jan 19,2018
Minithumbup
Terri
By: 'Tracey'
Jan 19,2018
1 people found
this helpful
I have recently got the keys to my first rental property that I obtained through Optimum Lettings, I found they have been helpful, supportive and friendly from start to finish -Thank you Terri...
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Comment on agent fees
Agents fees very reasonable
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“I have rented out my property for the past 2 years ......”

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Jun 17,2017
Minithumbup
Kristian
By: 'Edward'
Jun 17,2017
1 people found
this helpful
I have rented out my property for the past 2 years and the customer service I have received from Kristian, Terri and the team has been fantastic. It was my first time as a landlord and they have made the experience painless, easy and stress free. ...
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Comment on agent fees
Competitive
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“I have been a landlord for nearly a year now ......”

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Apr 26,2017
Minithumbup
Kristian
By: 'Amanda'
Apr 26,2017
1 people found
this helpful
I have been a landlord for nearly a year now and my second set of tenants have just recently moved in to my property. Having initially felt unsure about the process a year ago, I am now very happy to say I'm extremely impressed with ...
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Comment on agent fees
The agent's fees are on par with most other reputable agencies.
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“She very rude to costumer, making feel like you r ......”

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Oct 04,2016
Minithumbdown
Kristian
By: 'AHMED'
Oct 04,2016
1 people found
this helpful
She very rude to costumer, making feel like you r idiot, asking same question 5 time, but problem is the costumer service couse they dont show the house probably and then saying if i gonna need to send persont to show you, you gonna need to ...
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Comment on agent fees
Bad very bad, i dont want to ask her nothing more.
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“Bad Customer services. Peterborough branch overtook by a young rude ......”

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Sep 10,2014
Minithumbdown
Terri
By: 'Dr'
Sep 10,2014
2 people found
this helpful
Bad Customer services. Peterborough branch overtook by a young rude boy who refused to honour committments by previous management. Would charge me for cleaning property before and after property cleaning. High management fee and would charge extra for arranging occassional job (which I was paying ...
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Was this helpful? Yes
By: Optimum Lettings
Sep 11, 2014
View all comments (1)
The inaccuracy of Dr Butt's statement is staggering. To answer his points in order: 1. We never charge any extra for arranging maintenance. In fact it is part of our company ethos to never charge a mark-up on maintenance fees as we believe that we are already paid a management charge to take care of these matters and should not have to cream any more off the top to the detriment of our landlords - unlike most other agents. 2. Dr Butt claims to have sent an email when our server was being rep ...

Vendor Fees

1.5%

Landlord Fees

11%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:53 PM by Kristian Robinson
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:53 PM 19/10/2022 by Kristian Robinson

Awards won by Optimum Lettings & Property Management

Regional Awards won by Optimum Lettings & Property Management

Individual Branch Awards

Peterborough, PE1



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