• claim your profile
    Kristian Robinson
  • claim your profile
    Terri Francis
No description available.

44 Cowgate
Peterborough
Cambridgeshire
PE1 1NA
01733 45913

 
Website not available Properties for sale
Properties for rent
Jun 17,2017
Minithumbup
Kristian Robinson
Terri Francis
By: 'Edward Morris-Jones'
Jun 17,2017
0 people found
this helpful
I have rented out my property for the past 2 years and the customer service I have received from Kristian, Terri and the team has been fantastic. It was my first time as a landlord and they have made the experience painless, easy and stress free. I am now undertaking a private let and Terri has helped with arranging the contract for me which has been really helpful as I wouldn't have known where to start. I may be leaving Optimum temporarily but when my private let ends, I will come back without...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
Apr 26,2017
Minithumbup
Kristian Robinson
Terri Francis
By: 'Amanda'
Apr 26,2017
1 people found
this helpful
I have been a landlord for nearly a year now and my second set of tenants have just recently moved in to my property. Having initially felt unsure about the process a year ago, I am now very happy to say I'm extremely impressed with the efficiency and attentiveness of Kristian and his team. They listened to my issues and they all worked tirelessly to alleviate my concerns. I would have no hesitation in recommending this company to other prospective landlords. I am in a somewhat unusual situ...
read full review
Comment on agent fees
The agent's fees are on par with most other reputable agencies.
Was this helpful? Yes
Oct 04,2016
Minithumbdown
Kristian Robinson
By: 'AHMED'
Oct 04,2016
1 people found
this helpful
She very rude to costumer, making feel like you r idiot, asking same question 5 time, but problem is the costumer service couse they dont show the house probably and then saying if i gonna need to send persont to show you, you gonna need to pay looks like they dont care nothing just them self...
read full review
Comment on agent fees
Bad very bad, i dont want to ask her nothing more.
Was this helpful? Yes
Sep 10,2014
Minithumbdown
Terri Francis
Kristian Robinson
By: 'Dr N Butt.'
Sep 10,2014
2 people found
this helpful
Bad Customer services. Peterborough branch overtook by a young rude boy who refused to honour committments by previous management. Would charge me for cleaning property before and after property cleaning. High management fee and would charge extra for arranging occassional job (which I was paying separately anyway). Gave notice in April for vacating property but would get property in August end coz of problems in their email server over several months and conveniently did not get email and telep...
read full review
Was this helpful? Yes
By: Optimum Lettings
Sep 11, 2014
View all comments (1)
The inaccuracy of Dr Butt's statement is staggering. To answer his points in order: 1. We never charge any extra for arranging maintenance. In fact it is part of our company ethos to never charge a mark-up on maintenance fees as we believe that we are already paid a management charge to take care of these matters and should not have to cream any more off the top to the detriment of our landlords - unlike most other agents. 2. Dr Butt claims to have sent an email when our server was being rep ...
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 0 1 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Optimum Lettings & Property Management

Individual Branch Awards

Kristian Robinson - upload your photo Kristian Robinson
4 reviews

About Kristian No description set View full profile
Terri Francis - upload your photo Terri Francis
3 reviews

About Terri No description set View full profile

Firm Widgets

My widgets

Opening hours




.

Find the Best Agent to
Buy, Sell or Rent Property