The Property Letting Centre

I have recently starting renting a room through The Property Letting Centre and would highly recommend their services. The application process was very quick and straightforward, and I was able to send over documentation and sign the tenancy agreement electronically which was very convenient. The ... Read Full Review

I rented a flat through The Property Letting Centre nearly for 7 years. Over the years when something needed to be fixed at the property I mainly communicated with Suzanne Smith. She is not only excellent manager but also a great listener who listen to the tenants' inquiries and needs. I am ... Read Full Review

It was really very good experience to living in a property provided by you.You were always there whenever I need you. I never felt any issues with your services. You people really handle your client in a very good professional ... Read Full Review

I am an existing client . My agent Dean has been brilliant. He is a complete star and a model of professional ... Read Full Review

Dean and his team have been a wonderful help over the years, always on the ball and take care of everything. I have already recommended 2 others to use ... Read Full Review

What a great experience with The Property Letting Centre, and in particular Dawn Grant who always stayed on top of the details and was very professional and knowledgeable, also polite. She kept in communication and I felt valued as a tenant, and in good hands. Any issues that may have arisen were ... Read Full Review

Very helpful and friendly compared to other letting agents I have had in Edinburgh in the past. Would recommend ... Read Full Review

Terrible experience. Paid and secured a room one month before moving, only to be denied entrance on the move-in date. Was told it was still occupied by the previous tenant. Raging. Asked me to wait for more than one month to move in. When I remarked I would be bringing in the law, they cheekily ... Read Full Review

I have found all staff to be friendly and keen to help throughout the period I was renting with them (6months). From initially viewing properties to the process of moving out, I have been kept well informed. When I have sent emails or rang the office, my query has been dealt with promptly and I ... Read Full Review

I was a tenant at a property managed by the Property Letting Centre for over four years. I was very happy with the service provided. There were several partial changes of tenancy during this time which they were very flexible in accommodating. They generally responded to queries and requests ... Read Full Review

Eilidh was very kind during my time looking for my new flat. I definitely highly recommend her. Thank you so ... Read Full Review

They are always happy to resolve any issue without a fuss. Sometimes things may take longer but explanation is always given. Overall the PLC team is very nice to deal with. We have dealt with few different agencies at the past and PLC ... Read Full Review

In comparison with other letting agents I've experienced, the Property Letting Centre is certainly one of the better ones. The property owners preferred to be contacted directly on maintenance matters, but when I have had to deal with the representatives of PLC, they've responded to ... Read Full Review

The agent is Dean Montgonery, he was very polite and explaining everything from the start. He made a space for a viewing for us in a fully book day. Our jobs in hospitality dont give us many chances to book viewings so this basically save us. We made the view of the flat, we got everything ... Read Full Review

Dawn has been very responsive, and was willing to give up her Friday evening to wait with us when a pipe burst and we were waiting for it to be repaired. I would certainly recommend ... Read Full Review

All the staff led by Nick have always been absolutely fantastic, friendly and helpful to our family. There has never been any problem they could not have solved. We got lucky to meet ... Read Full Review

We've had an extremely seamless and positive experience working with Eilidh and Sarah. When we first viewed the place, Eilidh couldn't answer all of the questions we had, but she was able to find out quickly and has always been extremely helpful in solving any issues since then. Sarah, ... Read Full Review

Terrible customer service. Tried to view a property with them in Livingston, drove up from England to look at it especially (which they knew about) and they never turned up. Had to ring to find out where they where, to be told it was not put in the diary and nothing they could ... Read Full Review

Service has been great! Suzanne has been dealing with our lease and has always replied promptly with useful information and aid! Would recommend! Still have to move out hence I am unsure about how deposits are handled/if they are handled fairly, but upto now, everything has went super smoothly with ... Read Full Review

I could not fault the service I received from the PLC. They were the only agents who did not make me feel like just a number and met me in the evening to view the flat. The whole application process was seamless. I lived in the flat for 2 years, I had one maintenance issue where the bathroom pipe ... Read Full Review