No description available.
ONeill

Website not available

Properties for Sale
Properties to Rent

“ Delighted!... ”

Jul 10,2018
Minithumbup
By: 'Jaquie'
Jul 10,2018
0 people found
this helpful
I have 4 properties with O'Neill and have been incredibly impressed with their dedication and their professionalism over the past 12 years. Special thanks to David for project managing the total refurbishment of the 4 bed flat. Would highly recommend them....
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“ Friendly... ”

May 24,2018
Minithumbup
By: 'Holldoll'
May 24,2018
0 people found
this helpful
Friendly member of staff can not do enough for you very helpful and and professional, i highly recommended david waddell...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Very satisfied with service... ”

May 24,2018
Minithumbup
By: 'DishyD'
May 24,2018
0 people found
this helpful
Very satisfied with service, I would recommend this company and David was a pleasure to work with. Professional yet friendly....
read full review
Was this helpful? Yes

“ Delighted!... ”

May 23,2018
Minithumbup
By: 'Jaquie'
May 23,2018
0 people found
this helpful
I have 4 properties with O'Neill and have been incredibly impressed with their dedication and their professionalism over the past 12 years. Special thanks to David for project managing the total refurbishment of the 4 bed flat. Would highly recommend them....
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“ Highly Recommend... ”

May 22,2018
Minithumbup
By: 'Jennifer Y.'
May 22,2018
0 people found
this helpful
Oneil Property in Edinburgh exceeded my expectations. Would not have left if I didn't relocate to London. Thank you John, Lucy, and Lyndsey....
read full review
Was this helpful? Yes
Jan 02,2018
Minithumbup
By: 'Andy'
Jan 02,2018
0 people found
this helpful
We rented a flat managed by O'Neill for six years and never had any complaints. All members of staff, especially John and Lyndsey, were always quick to respond, curteous, and flexible. They were never obtrusive. Repairs were always dealt with promptly. In summary, a ...
read full review
Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Mrs B'
Nov 22,2017
0 people found
this helpful
I have been a landlord with O'Neill's for many years during which time they have provided fast efficient service, the personal nature is highly reassuring and when issues have arisen lucy and John have been ON it ! I would recommend O'Neill's ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Catherine'
Nov 21,2017
0 people found
this helpful
I rented my flat with O'Neill's Glasgow for 6 years after I moved abroad. They were recommended to me by a friend who had rented out her flat with them too.They are an excellent rental company. I never had any problems or worries ...
read full review
Comment on agent fees
Agent fees are fine, acceptable. If any works/maintenance done, this was deducted from rent.
Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Laura'
Oct 31,2017
0 people found
this helpful
We have been living abroad for almost 4 years, during this time O'Neills have expertly managed our Edinburgh properties. Very happy with our experience....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Sep 28,2017
Minithumbup
By: 'DomEng'
Sep 28,2017
0 people found
this helpful
O'Neill's is a lovely company, with lovely people. In the three years we have been with them, they have always been very professional, have achieved good rents for us, and our flats are rarely untenanted. When there are problems, they are fast and efficient at ...
read full review
Was this helpful? Yes
Sep 11,2017
Minithumbup
By: 'Kerri'
Sep 11,2017
1 people found
this helpful
I rented a property through Oneills for 3 years while studying in Glasgow and never had an issue with the agents. They were always very helpful and quick to respond if I had any problems/maintenance issues. The staff were always very friendly and made me ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2017
Minithumbup
By: 'Rachel'
Sep 05,2017
0 people found
this helpful
We have now rented our flat in Edinburgh with ONeills for 5 years and they have been fantastic. They deal with any problems efficiently and at good value. We have had continuous occupancy and great tenants. When we moved to ONeills from a different agent they ...
read full review
Comment on agent fees
Very fait
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Aussie owner'
Aug 30,2017
0 people found
this helpful
O'Neill's looked after my Polwarth flat wonderfully for nearly 14 years. I live in Australia and so was completely reliant on them. They've never ever let me down, and have often gone above and beyond. They're extremely responsive, quick to rectify tenants issues and very fair. ...
read full review
Comment on agent fees
Very fair. They really work hard for their percentage.
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'James'
Aug 30,2017
0 people found
this helpful
We were renting a flat from O'Neills for 4 years. Whenever we had any problems with the flat they were extremely helpful and answered any queries promptly. I would definitely recommend renting from them....
read full review
Was this helpful? Yes
Aug 30,2017
Minithumbup
By: 'Ursula'
Aug 30,2017
0 people found
this helpful
John and Lyndsey were super helpful during the period I used O'Neils and I have since recommended them to friends....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 26,2017
Minithumbup
By: 'Richard'
Aug 26,2017
0 people found
this helpful
Rented my flat through O'Neils when I left to work abroad. I had an excellent service with no hiccups and returned to find my property exactly as I had left it. Very happy...
read full review
Comment on agent fees
Seemed very fair
Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Joey'
Aug 18,2017
0 people found
this helpful
Thank you Lucy and co for being so great with our flat in Pilrig Street. You have all been great. Would highly recommend you....
read full review
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Jane'
Aug 16,2017
0 people found
this helpful
ONeill have been letting and managing my property in Dublin St and I have been very pleased with the service. I have a good relationship with John in the Edinburgh office and as importantly he has a good relationship with the tenants and deals with ...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 15,2017
Minithumbup
By: 'Kenny'
Aug 15,2017
1 people found
this helpful
I always think it's really easy to tell when there are a bunch of fake reviews with similar themes......anyone who wishes to speak with me directly about my experience with Oneil as my letting agent are more than welcome to ask them for my ...
read full review
Comment on agent fees
More than fair in terms of market. I would say below average.
Was this helpful? Yes
Aug 15,2017
Minithumbup
By: 'Andy'
Aug 15,2017
0 people found
this helpful
Been with O'Neills for a few years now and have had no issues whatsoever and been very happy with the service they provide and continue to do so, especially as they've ensured that the property has been occupied at all times. When there have been ...
read full review
Comment on agent fees
Better than most in Edinburgh.
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Rory'
Aug 04,2017
0 people found
this helpful
I don't know what all these bad reviews are on about!! I found ONeills to be a very professional agency that always cared about my wellbeing. Whenever there was a problem in my flat someone was sent round ASAP and most of the time fixed ...
read full review
Comment on agent fees
The fees were not too expensive at all considering the flat and the service I received.
Was this helpful? Yes
By: lucy weir
Aug 14, 2017
View all comments (1)
Many thanks Rory for your kind review. All the best in the future. Regards O'Neill ...
May 26,2017
Minithumbdown
By: 'WeegieStudent'
May 26,2017
0 people found
this helpful
Quite honestly the worst rental from a tenants perspective ever. I leased a property as a student, and with the high market demand I jumped at a property, and agreed the 2 months advanced rent without protection terms, as well as a reservation fee. When I ...
read full review
Comment on agent fees
Extortionate!
Was this helpful? Yes
By: O'Neill
Jul 20, 2017
View all comments (1)
I'm slightly bemused as to who you are. We don't have any record of you, so would be grateful if you could let us know your name and address by contacting the office so that we can establish if this review is bonafide or bogus. ...
Mar 22,2017
Minithumbdown
By: 'Mike'
Mar 22,2017
1 people found
this helpful
Absolute joke of a firm!! Never use!! I have to admire them for coming up with a way to bypass the Safe Deposit Scheme in Scotland in which your deposit is required (by law) to be protected - they effectively get you to give two ...
read full review
Was this helpful? Yes
By: O'Neill
Jul 20, 2017
View all comments (1)
Hi Mike I thought I'd draw your attention to a blog by TC Young Solicitors in Edinburgh and Glasgow making clear that holding 2 months rent in lieu of the future rent is perfectly legal - http://www.tcyoung.co.uk/blog/2015/private-landlord/when-is-rent-in-advance-a-deposit. Many thanks O'Neill ...
Feb 28,2017
Minithumbdown
By: 'ONeills is a joke'
Feb 28,2017
0 people found
this helpful
Useless, appalling, cowboys are a few chosen words that come to mind with this crowd of jokers. You never hear from them except when you are exiting the property and they are sending you slightly threatening phone calls and emails asking you to pay rent ...
read full review
Comment on agent fees
Illegal
Was this helpful? Yes
By: O'Neill
Jul 20, 2017
View all comments (1)
Hi. Would you be able to contact the office and let us know who you are? The taking of 2 months holding fee in lieu of rent is perfectly legal as advised by our solicitors, TC Young. Please see their blog advising of this legality - http://www.tcyoung.co.uk/blog/2015/private-landlord/when-is-rent-in-advance-a-deposit. This money is obviously not returned to you as it is rent that is due. If the property was not left in a satisfactory manner by you, then we will of course ask for payment of ...
Dec 07,2016
Minithumbdown
By: 'Pedro'
Dec 07,2016
1 people found
this helpful
One of the agencies where everything is fine until there is a problem in the property... money is what matters, not the customer/tenant. Not mentioning that they do many things illegaly such as charging for 2 months rent worth deposit without any cover from Safe ...
read full review
Was this helpful? Yes
By: O'Neill
Jul 20, 2017
View all comments (1)
Hi. Please see this blog from TC Young advising of the legality of taking 2 month's holding fee in lieu of rent. http://www.tcyoung.co.uk/blog/2015/private-landlord/when-is-rent-in-advance-a-deposit. Can you let us know which property you were in? Thanks ...
Aug 22,2014
Minithumbdown
By: 'Steven'
Aug 22,2014
2 people found
this helpful
As Landlords we were very disappointed with ONeills. They did not act promptly to problems reported by the tenants, this lead to a multitude of consequences and thousands of pounds being spent on repairs. When an appliance ( eg toaster) was reported broken by the tenants, ...
read full review
Was this helpful? Yes
By: O'Neill
Jul 20, 2017
View all comments (1)
I am sorry that I did not answer this review which you posted in 2014. Again, apologies that you had a poor experience renting your property through us. We do pride ourselves in giving very good service and we do receive good feedback from our many landlords and their tenants. However, I do realise sometimes things do go awry and a professional relationship can suffer from this. I hope all is well with your property now. Regards, O'Neill ...
Feb 06,2014
Minithumbup
By: 'Jo'
Feb 06,2014
0 people found
this helpful
We, as landlords, used O\'Neills as agents to let out our flat. They were very communicative in letting us know when viewings were going to take place. The paperwork to follow was of the highest quality. After the tenants moved in we were very ...
read full review
Was this helpful? Yes
Nov 11,2013
Minithumbup
By: 'KJ'
Nov 11,2013
0 people found
this helpful
Thank you so much O\'Neills for delivering such a brilliant service during my time in Edinburgh. Everything was dealt with so efficiently and quickly, not to mention friendly. I will definitely be recommending you to my fellow Americans should they choose to come to ...
read full review
Was this helpful? Yes

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 1 8 4 0 0 0 0 0 0

Agent Fees

No fees set.
Last updated at 10:08 AM 25/04/2018 by Luc

Complaints Procedure

No procedure set.
Last updated at 10:08 AM 25/04/2018 by Luc

Awards won by ONeill

Individual Branch Awards


Firm Widgets

My widgets

Edinburgh
21 Circus Lane, Edinburgh EH3 6SU
(24)
Glasgow
11 Somerset Place, Glasgow G3 7JT
(4)


Find the Best Agent to
Sell or Rent Your Home