Properties Glasgow - Infiniti Properties
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    John Barbera del Valles
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    John Knapp
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    Ralph Weir
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May 26,2017
Minithumbdown
By:
May 26,2017
0 people found
this helpful
Quite honestly the worst rental from a tenants perspective ever. I leased a property as a student, and with the high market demand I jumped at a property, and agreed the 2 months advanced rent without protection terms, as well as a reservation fee. When I moved in the property was a state, and had its electricity disconnected! I cleaned it to the best of my ability for the whole first week. For the next 9 months I never heard from the letting agent. I was naive, and forgot to return the invento...
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Comment on agent fees
Extortionate!
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Mar 22,2017
Minithumbdown
By:
Mar 22,2017
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Absolute joke of a firm!! Never use!! I have to admire them for coming up with a way to bypass the Safe Deposit Scheme in Scotland in which your deposit is required (by law) to be protected - they effectively get you to give two months' rent upfront (covering the last two months' rent) which you will NEVER see again!! Wonderful way for them to retain as much of your money as possible! Then, when you vacate, demanding it is "professionally cleaned" when it was filthy when moved into - ...
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Feb 28,2017
Minithumbdown
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Feb 28,2017
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Useless, appalling, cowboys are a few chosen words that come to mind with this crowd of jokers. You never hear from them except when you are exiting the property and they are sending you slightly threatening phone calls and emails asking you to pay rent when you have already vacated the property! An demanding you hire a professional cleaner even though it was very clear they didn't even basic clean the flat before I moved in. The cheek of it when they break the law by not securing your deposit a...
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Comment on agent fees
Illegal
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Dec 07,2016
Minithumbdown
By:
Dec 07,2016
1 people found
this helpful
One of the agencies where everything is fine until there is a problem in the property... money is what matters, not the customer/tenant. Not mentioning that they do many things illegaly such as charging for 2 months rent worth deposit without any cover from Safe Deposit......
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Aug 22,2014
Minithumbdown
By:
Aug 22,2014
2 people found
this helpful
As Landlords we were very disappointed with ONeills. They did not act promptly to problems reported by the tenants, this lead to a multitude of consequences and thousands of pounds being spent on repairs. When an appliance ( eg toaster) was reported broken by the tenants, this was never replaced despite us consenting for this to be done. We had to use our own contractors for works needing done, as we found them more reliable, trustworthy and value for money. ONeills did not reply promptly (somet...
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Feb 06,2014
Minithumbup
By:
Feb 06,2014
0 people found
this helpful
We, as landlords, used O\'Neills as agents to let out our flat. They were very communicative in letting us know when viewings were going to take place. The paperwork to follow was of the highest quality. After the tenants moved in we were very impressed with the efficiency of the rent being paid, queries we had etc. Overall, we O\'Neills to be very efficient....
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Nov 11,2013
Minithumbup
By:
Nov 11,2013
0 people found
this helpful
Thank you so much O\'Neills for delivering such a brilliant service during my time in Edinburgh. Everything was dealt with so efficiently and quickly, not to mention friendly. I will definitely be recommending you to my fellow Americans should they choose to come to Edinburgh. Huge thank you again to you all...
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Jul 02,2013
Minithumbdown
John Knapp
Ralph Weir
By:
Jul 02,2013
1 people found
this helpful
I rented a flat through O\'Neill lettings. I had been in the flat for over two years when the very old boiler was replaced. I discovered through the registered gas installer who replaced the boiler that I had been at risk of electrocution throughout the tenancy due to faulty wiring. In addition he advised that the ventilation to the gas boiler was insufficient. A different gas firm used by O\'Neills had given me two annual safety certificates without noting the dangerous wiring. During thi...
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What agent could do to change your mind?
-addressed maintenance issues promptly -ensured that reputable tradespeople were employed and that the flat was safe to live in at all times -not used threatening behaviour to attempt to extort money which was not owed -given me a proper accounting of my deposit including receipts -only deducted from the deposit in respect of items which had been noted at the end of tenancy inspection -treated me politely and respectfully
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Nov 26,2012
Minithumbdown
John Barbera del Valles
By:
Nov 26,2012
3 people found
this helpful
I would like to report of abusive and unfair behaviour by O\'Neill Property letting agency in Edinburgh .6 North West Circus Place Old Town. After agreeing a leaving date when the agency had found a new tenant I was charged £194.82 due to a change in the entry date of the new tenants which I had nothing to do. ItΒ΄was connected with obtain the new tenants references. The Agency never advise us of this recharge and the deducted from the deposit directly. I tried several times t...
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What agent could do to change your mind?
Give me back my money and donΒ΄t rip off new potencial tenants
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Edinburgh
6 North West Circus Place, Edinburgh EH3 6ST
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