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    Natalie Oliver
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    Nick Thorne
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    Jeff Lowe
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    Monica Lowe
Whether you are a potential tenant looking for somewhere to rent or a landlord looking to let a property, we can guide you through all aspects of residential letting.

4 Winton Square
Basingstoke
Hampshire
RG21 8EN
01256 842345

 
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Properties for sale
Properties for rent
Sep 07,2016
Minithumbdown
By:
Sep 07,2016
0 people found
this helpful
Emailed asking to view a property for myself and for my children(which I have 4 nights a month). Nick replied back saying that the property is too small for me and my children. I have had no problem viewing other properties of the same size. Emailed back saying that he has no right to comment that the property was too small and felt the comment was rude and very un professional and stated I wouldn't recommend them for the future. Simply got a reply from Nick saying Goodbye and that's it. That's ...
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Comment on agent fees
Did not get that far but I bet they are expensive.
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By: Nick Thorne (Director)
Sep 07, 2016
View all comments (1)
As the director of the company and with 25 years experience in the property industry, you were talking to someone who knows what he is on about! Rather than you waste time viewing a property which is a small one bedroom back to back house, l told you it would not be suitable if you have children (not child, more than one)!! You took my advice as rude and unprofessional, learn to take it that some agents are honest and will give you sound advice rather than waste your time showing you round a pr....
Jul 12,2016
Minithumbup
By:
Jul 12,2016
1 people found
this helpful
Not the best . Deal breaker for moving into a house was to be able to keep the dog , previous tenant had huge dog two rabbits and God know what else. But because of a new carpet were not aloud out pet of 6 years a dog small enough for a Hampster cage. So myself heavily pregnant am aloud to walk around and potentially my waters could break all over new carpets but that's ok , my new born could roll off the changing Matt and cover new carpets in poo, that's ok but a house trained tiny pet that is ...
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What agent could do to change your mind?
Fees I think we're reasonable , not to high just hard to afford for us younger generation
Comment on agent fees
Fees I think we're reasonable , not to high just hard to afford for us younger generation
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Apr 07,2016
Minithumbup
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Apr 07,2016
0 people found
this helpful
i cant fault these guys, spot on with everything. Had me moved in and set up after 3 days of enquiring in to the availability of the property, been helpful with any questions or queries, I would highly recommend....
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What agent could do to change your mind?
Easy to deal with and always answer questions, A small team but will communicate better than any leading estate agent.
Comment on agent fees
Easy to deal with and always answer questions, A small team but will communicate better than any leading estate agent.
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Mar 16,2016
Minithumbdown
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Mar 16,2016
1 people found
this helpful
Very poor communication skills, generally unpleasantly abrupt, send inappropriately trained tradesmen to deal with faults, fail to respond to emails, the emergency service didn't respond until the next day and they are dismissive and rude. Also they don't seem to work at the weekend, and if they do, they don't answer their phone or email. I am both a landlord (another agency) and a tenant (Oliver Thorne) and based on the experience at their hands, will not be placing my new property with the...
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Comment on agent fees
Average but given the service standard they provide would say, actually, quite high.
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Jun 04,2014
Minithumbdown
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Jun 04,2014
7 people found
this helpful
Pleasant to begin with, then became very arrogant and threatening. Entered house without prior notice. The house was not maintained despite numerous requests. Please be careful....
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May 30,2013
Minithumbup
By:
May 30,2013
5 people found
this helpful
Oh dear we are just rented a property through this agency and we are moving in on the 14th June 13. I am a bit concerned after reading the reviews. What I\'m getting out of them is that they look after the landlords but have no interest in taking care of the tenant. I just hope we will have a good experience with them. I have found Natalie a bit rude. Well I am a bit nervous now ?...
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Mar 08,2013
Minithumbup
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Mar 08,2013
1 people found
this helpful
When looking for a letting agent for the Basingstoke area, I approached several agents. I spoke to half a dozen agents and picked Oliver Thorne. They have managed our property for approaching 10 years now and the service we have received from them has always been first class. I know that they care deeply about the service they provide to both their landlords and also the tenants they find for the landlords. I would not hesitate to recommend using them as either a tenant or landlord....
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Feb 27,2013
Minithumbup
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Feb 27,2013
1 people found
this helpful
Have managed our property for 3 years now, found us very good tennants and are very quick to respond to any problems and sort out relevant quotes and contractors. As we are living oversea\'sa trust worthy and efficient agent is very important...
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Feb 24,2013
Minithumbup
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Feb 24,2013
1 people found
this helpful
I have been with Oliver Thorne property management for well over 10 years now and received nothing but a first class, highly professional service. They fully manage my two properties in the area and I have nothing but the highest levels of trust in that they are looking after my interests on a daily basis. Nothing is too difficult and they will ALWAYS go the extra mile to ensure they can assist where they can physically do so. I would highly recommend them to anyone with reservation....
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Feb 22,2013
Minithumbup
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Feb 22,2013
1 people found
this helpful
Once again an excellent sevice. One with which I have been accustomed to receiving over the past 10 years. My flat let within a week....
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Feb 20,2013
Minithumbup
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Feb 20,2013
1 people found
this helpful
I first met Nick Thorne in 2002 when I brought my first buy-to-let property. I now have a portfolio of properties and Oliver Thorne Property Management have managed them extremely well. I very rarely have to intervene in any aspect of the lettings, it is all done very professionally and in a timely manner by Nick and Natalie. My properties have never been empty, and the tenants have all been excellent. I have nothing negative to say about this company. It has made renting out my properties ...
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Feb 12,2013
Minithumbup
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Feb 12,2013
1 people found
this helpful
I have found the staff at staff Oliver Thorne to be very helpful and have dealt with all issues quickly and efficiently. I would recommend Oliver Thorne to other property owners....
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Feb 10,2013
Minithumbup
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Feb 10,2013
1 people found
this helpful
Oliver Thorne have looked after my property for a number of years now and I have always found their service and responses to be exceptional. I have had no issue with them looking after my property giving me total peace of mind. Always simple to deal with and no hassles....
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Feb 08,2013
Minithumbup
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Feb 08,2013
1 people found
this helpful
Nick and Natalie have looked after my property since I purchased it in 2001. As I do not live in England I feel it is vital to use a letting agent that you have total confidence in. They take total care of my property and I have always received the highest level of service from them....
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
Have let our property through Oliver Thorne for the last 6 years. We have only had two weeks of void in all that time and they have always found quality tenants who have looked after our asset. We wouldnt hesitate to recommend them to all. A high level of personal attention from all staff...
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
Nick and Natalie have acted as agents for my four properties for many years.They appear very understanding on both the agent\'s and tenants sides.Their regular property inspections are helpful and I have always been pleased to act upon their advices, as it is important to keep a tenant happy in a dwelling.The management charges are toppish but as the saying goes -"you get what you pay for" and in this instance the saying holds good and I am more than satisfied with the service provided...
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
Very good bunch of lads, always do what I ask and when. Great thing is they don\'t bother you, they just get on with the job. Brilliant!...
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
I\'ve recently used Oliver Thorne to help me both find and rent out properties in the Basingstoke area. I\'m an existing landlord with a property in Tadley, but I have to say that for my 2 new properties in Basingstoke Oliver Thorne have provided the best service I\'ve ever received. What they did exceptionally well. 1) Advise me via email of the rentability and likely rent of properties that I was considering purchasing. This service was completely free to me prior to my purchase of prope...
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
Oliver Thorne have been looking after 3 of my rental properties for 8 months since I moved away from another local agent that was under-performing shall we say. The handover was straight forward, my existing tenants are happy and the new tenant they found for me is also pleased with the service they received. I have no complaints and my only experience dealing with all three staff has been professional and courteous....
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Feb 07,2013
Minithumbup
By:
Feb 07,2013
1 people found
this helpful
Have dealt with this company for over 10 years (3x lettings) and had no issues whatsoever, helpful, reliable and communicative....
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Feb 07,2013
Minithumbup
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Feb 07,2013
1 people found
this helpful
We have used Oliver Thorne over a number of years having moved our properties from a local based "big name" lettig agent who treated us with total disregard as landlords - and taking huge percentages for the service. In using Oliver Thorne we have been pleased with the proactive nature of dealing with the tenants requests and issues and protecting us as landlords. They are fair in their representative of both parties and provide an excellent service. We have had better reponse t...
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Jan 19,2013
Minithumbup
By:
Jan 19,2013
0 people found
this helpful
What a load of rubbish these other reviews are. I have known Nick and Natalie for 7 years and they have never been rude to me. The problem people may have is that Nick does not dress things up. If he thinks there is something wrong with any of my properties he tells and insists that either I or he gets if fixed. All the tenants have to do is pick up the phone and he will send me an email asking whether I want to fix it myself or should he send someone round to do it, it\'s that simple. He f...
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Mar 12,2012
Minithumbdown
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Mar 12,2012
7 people found
this helpful
Agent was the rudest, dishonest person I have met. He had no interest considering we were cash buyers offering nearly the asking price. Most disappointed and would never use or recommend them...
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Nov 29,2011
Minithumbdown
By:
Nov 29,2011
10 people found
this helpful
Our experience of this letting agent was one of being extremely unprofessional having to conduct our business in the middle of a shopping centre, rude to clients and very expensive, there are other letting agents cheaper in cost. I would not recommend or use this company ever again....
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Oct 21,2011
Minithumbdown
By:
Oct 21,2011
10 people found
this helpful
This agent no longer has a branch in Basingstoke. It operates from their private house in the Sherfiled on Loddon area, so not very professional or responsive for people wanting a property viewing in Basingstoke. Viewings and business have to be fitted in between directors' visits to golf course and childminding/school run, so beware!...
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Aug 11,2011
Minithumbdown
By:
Aug 11,2011
7 people found
this helpful
Dreadful letting agents!!! Did not deal with problems seriously and accused us of criminal damage in the flat, before we moved in, because we raised issues with them. They argue with you, are rude and evasive AVOID AT ALL COSTS!!!...
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Apr 09,2011
Minithumbdown
By:
Apr 09,2011
9 people found
this helpful
Only 2 in office and they do not communicate. I was renting a flat and had many problems and after a series of complaints and going to see them to give my notice, they told me they weren't dealing with my complaints and emergencies because they knew this flat was losing them money and they had other priorities!!!! Would not recommend them to anyone....
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By: Glasshalfempty
Oct 24, 2011
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To add insult to injury, if you are a single tenant the agency admin fee they charge is the equivalent of two single fees that many other agencies charge.....
Feb 11,2010
Minithumbdown
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Feb 11,2010
8 people found
this helpful
The worst letting agent I have ever used....
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Awards won by Oliver Thorne Property Management

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Basingstoke, RG21 8EN

Natalie Oliver - upload your photo Natalie Oliver
6 reviews

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Nick Thorne - upload your photo Nick Thorne
9 reviews

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Jeff Lowe - upload your photo Jeff Lowe
0 reviews

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Monica Lowe - upload your photo Monica Lowe
0 reviews

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