Oliver Jaques
4.9/5, 329 reviews
96% recommended
99% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and ... show more Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £235,000 £3,500,000
Lettings 93% 97% £360 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 3 120 7 85 0 63 0 7 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA UKALA TPOS Sales TPOS Lettings DPS My deposits scheme
Images & Videos

“I Cannot speak highly enough about Michael Pe......”

Share on :
Jan 21,2021
Minithumbup
Michael
Tanem
By: 'Elaine'
Jan 21,2021
0 people found
this helpful
I Cannot speak highly enough about Michael Petherbridge and the team at OliverJaques who dealt with the purchase of my new house..it was a tricky sale , being a new build there were a few problems with title etc .They dealt with everything in an ...
read full review
Was this helpful? Yes

“Very happy with Oliver Jaques letting service......”

Share on :
Jan 17,2021
Minithumbup
Serkan
By: 'Sara'
Jan 17,2021
0 people found
this helpful
Very happy with Oliver Jaques letting service, Serkan has been so professional to be able to arrange a last minute viewing during the Christmas week, and helped us through the whole process despite holidyas season, he has gone the extra mile and we are 100% satisfied!...
read full review
Was this helpful? Yes

“Excellent Service...”

Share on :
Jan 11,2021
Minithumbup
Michael
Michael
By: 'Maria Jose'
Jan 11,2021
0 people found
this helpful
I just bought my first property and I always had my ideal place on-mind. Michael Jones understood what I was looking for and he always showed what I needed instead of proposing viewings that would not fit my requirements. With Michael J and Michael P, ...
read full review
Was this helpful? Yes

“Serkan was consistently helpful, polite and i......”

Share on :
Jan 03,2021
Minithumbup
Serkan
By: 'Monica'
Jan 03,2021
0 people found
this helpful
Serkan was consistently helpful, polite and informative throughout the entire process. I would recommend him as an excellent agent who helped me find the perfect apartment with a very tight deadline....
read full review
Was this helpful? Yes

“Special thanks to Serkan from the lettings team...”

Share on :
Dec 29,2020
Minithumbdown
Serkan
By: 'Rita'
Dec 29,2020
0 people found
this helpful
I used Oliver Jaques for their lettings service and I was impressed with the professionalism of the team, particularly with Serkan, who was my lettings negotiator. Serkan was communicative, kept me up to date and helped me secure the rental price I asked for in ...
read full review
Was this helpful? Yes

“Samuel and Michael were an amazing help throu......”

Share on :
Dec 22,2020
Minithumbup
Samuel
By: 'André'
Dec 22,2020
0 people found
this helpful
Samuel and Michael were an amazing help throughout the process. Samuel took us on our first visit of the apartments and made sure we had all the information needed and promptly replied to all our questions. You can truly tell that Samuel likes what he ...
read full review
Was this helpful? Yes

“A nice smooth moving process...”

Share on :
Dec 22,2020
Minithumbup
Samuel
Michael
By: 'Guilherme'
Dec 22,2020
0 people found
this helpful
Samuel and Michael’s help throughout our moving process was extremely useful. They were permanently willing to answer our questions and facilitate all diligences. Samuel took us on our first visit of the apartments and made sure we had all the information we needed. He ...
read full review
Was this helpful? Yes

“Serkan was extremely helpful and polite when .....”

Share on :
Dec 21,2020
Minithumbup
Serkan
By: 'T'
Dec 21,2020
0 people found
this helpful
Serkan was extremely helpful and polite when showing properties. He was very informative and was able to help beyond my expectations....
read full review
Was this helpful? Yes

“I am from London but have lived abroad for ma......”

Share on :
Dec 21,2020
Minithumbup
Michael
Paul
By: 'Robert B'
Dec 21,2020
0 people found
this helpful
I am from London but have lived abroad for many years but I now need a residence in London again. Glad to be back. I have in the past mostly lived in central London (can't afford that now) or in NW districts. But although I ...
read full review
Was this helpful? Yes

“Serkan was extremely helpful in finding the p......”

Share on :
Dec 07,2020
Minithumbup
Serkan
By: 'Anna'
Dec 07,2020
0 people found
this helpful
Serkan was extremely helpful in finding the property and in resolving and communicating any issues. He is knowledgeable, professional and efficient, and clearly enjoys what he does - would definitely recommend!...
read full review
Was this helpful? Yes

“Mike made a stressful move easier!...”

Share on :
Dec 01,2020
Minithumbup
Michael
By: 'Amelie'
Dec 01,2020
0 people found
this helpful
This was a stressful move for me and it was great to be able to rely on Mike. Mike was extremely helpful in helping me put in the offer, he was responsive and answered all my questions. He’s also been really helping me sort ...
read full review
Was this helpful? Yes

“Serkan is very professional and efficient, he......”

Share on :
Dec 01,2020
Minithumbup
Serkan
By: 'Keltoum'
Dec 01,2020
0 people found
this helpful
Serkan is very professional and efficient, he handled the smoothest move I ever experienced. Serkan is also friendly and very responsive. Thank you very much Serkan!...
read full review
Was this helpful? Yes

“Serkan is very friendly and professional....”

Share on :
Nov 29,2020
Minithumbup
Serkan
By: 'Marília'
Nov 29,2020
0 people found
this helpful
Serkan is very friendly and professional. And helped us find a lovely home. He answered all our questions and was always available to talk and discuss about the property....
read full review
Was this helpful? Yes

“Absolutely great experience! From the very st......”

Share on :
Nov 27,2020
Minithumbup
Serkan
By: 'Mateus'
Nov 27,2020
0 people found
this helpful
Absolutely great experience! From the very start everything was so efficient and ran smoothly. The whole process took only 4 days, which is amazing considering the lockdown situation, and I am collecting my keys tomorrow. Agent Serkan assisted me throughout the process and answered all questions ...
read full review
Was this helpful? Yes

“Serkan manages to achieve a perfect balance b......”

Share on :
Nov 26,2020
Minithumbup
Serkan
By: 'Flavia'
Nov 26,2020
0 people found
this helpful
Serkan manages to achieve a perfect balance between professionalism and friendliness, being frank in a polite manner yet not keeping details away from you....
read full review
Was this helpful? Yes

“I have found working with Serkan a breeze....”

Share on :
Nov 25,2020
Minithumbup
Serkan
By: 'Charlie'
Nov 25,2020
0 people found
this helpful
I have found working with Serkan a breeze . He has been professional and a great help to us in Deciding what to do and how to go about getting our property let. Once instructed Serkan found a new tenant within three weeks. A great service ...
read full review
Was this helpful? Yes

“Superb client service.Serkan was really hel......”

Share on :
Nov 25,2020
Minithumbup
Serkan
By: 'Christopher'
Nov 25,2020
0 people found
this helpful
Superb client service. Serkan was really helpful in answering all my questions and very hands on. He gave me useful updates up until I settled into my new apartment....
read full review
Was this helpful? Yes

“Oliver Jaques have successfully sold two hous......”

Share on :
Nov 10,2020
Minithumbup
Michael
Stephen
By: 'Heather'
Nov 10,2020
0 people found
this helpful
Oliver Jaques have successfully sold two houses for me in the last two years. As not living in London I have been very dependent in the last few years upon their generous willingness to help and support me in first obtaining tenants and then in ...
read full review
Was this helpful? Yes

“Recommendation of Paul Gibbens......”

Share on :
Oct 30,2020
Minithumbup
Paul
By: 'Mike'
Oct 30,2020
0 people found
this helpful
Paul Gibbens has been supporting me from the outset of my search and has always been very attentive and helpful when making key choices in deciding on the best property to pursue and the best way to go about it. I would certainly be in ...
read full review
Was this helpful? Yes

“Really friendly and informative, kept us up to date......”

Share on :
Oct 27,2020
Minithumbup
Serkan
By: 'SAALIHA'
Oct 27,2020
0 people found
this helpful
We were helped by Serkan, who was really friendly and informative, and kept us up to date and swiftly answering queries that we had. Made the viewing and moving process really easy for us. Thanks Serkan!...
read full review
Was this helpful? Yes

“Absolut stars...”

Share on :
Oct 26,2020
Minithumbup
Serkan
Paul
By: 'Viktor'
Oct 26,2020
0 people found
this helpful
We were very pleased to work with Oliver Jaques and in particular with Serkan Up. Managed to help us find a flat in no time and were very fast and efficient in helping us with all the procedures in renting it. Will def work with ...
read full review
Was this helpful? Yes

“Very professional and friendly Serkan was alw......”

Share on :
Oct 22,2020
Minithumbup
Serkan
By: 'Alice'
Oct 22,2020
0 people found
this helpful
Very professional and friendly Serkan was always helpful and efficient. I had a very good experience with Oliver Jaques agency...
read full review
Was this helpful? Yes

“Outstanding service...”

Share on :
Oct 22,2020
Minithumbup
Serkan
Stephen
By: 'Joe'
Oct 22,2020
0 people found
this helpful
My recent experience with Oliver Jaques was extremely positive and I highly recommend them if you're planning a property move. I found the property advertised on Oliver Jaques website and arranged a viewing for a couple of days later, when it was convenient for myself. ...
read full review
Was this helpful? Yes

“I first met Michael Jones when I was looking ......”

Share on :
Oct 16,2020
Minithumbup
Michael
By: 'Clive'
Oct 16,2020
0 people found
this helpful
I first met Michael Jones when I was looking for a flat in Bow Quarter. That flat turned out to be unsuitable for my requirements but I was so impressed with Bow Quarter and Michael’s helpfulness that I told him that I would be ...
read full review
Was this helpful? Yes

“I am so happy dealing with Phillip I spook w......”

Share on :
Oct 13,2020
Minithumbup
By: 'Ali'
Oct 13,2020
0 people found
this helpful
I am so happy dealing with Phillip I spook with him twice and I will have my kitchen sink will be fix on Friday I been waiting for that more then 6 months Thanks lot phill...
read full review
Was this helpful? Yes

“Excellent, prompt service. Made the renting p......”

Share on :
Oct 08,2020
Minithumbup
Michael
By: 'Georgia'
Oct 08,2020
0 people found
this helpful
Excellent, prompt service. Made the renting process quick and easy. Would recommend Oliver Jacques, in particular Michael Jones, to other renters....
read full review
Was this helpful? Yes

“Was friendly and professional. Great agent an......”

Share on :
Oct 08,2020
Minithumbup
Michael
By: 'Aaron'
Oct 08,2020
0 people found
this helpful
Was friendly and professional. Great agent and would highly recommend. Helped us get a great 2 bedroom apartment with very little hassle....
read full review
Was this helpful? Yes

“Michael was very friendly and helpful. He sho......”

Share on :
Oct 07,2020
Minithumbup
Michael
By: 'Viviane'
Oct 07,2020
0 people found
this helpful
Michael was very friendly and helpful. He showed me a few flats and honestly pointed out the pros and cons of each property to help me decide (not often you meet an agent who makes you feel they are on your side). Mike was very ...
read full review
Was this helpful? Yes

“Excellent Service...”

Share on :
Sep 30,2020
Minithumbup
Serkan
By: 'Jay'
Sep 30,2020
0 people found
this helpful
Serkan was friendly, professional, and helpful. Honestly, the best estate agent I've ever dealt with as a renter; he knew the answers to questions we had about the property, and showed us the area the property was based in, as well as where key features ...
read full review
Was this helpful? Yes

“House Sale...”

Share on :
Sep 28,2020
Minithumbup
Michael
By: 'Leo'
Sep 28,2020
0 people found
this helpful
This is the second house we have sold using Oliver Jaques and we would wholeheartedly recommend them. Largely led by Michael Petheridge (with help along the way from Tony J & Michael J), they supported us through evicting our tenants (offering advice where possible), advised on ...
read full review
Was this helpful? Yes

Tenant Fees

Holding Deposit (per tenancy)

Equivalent of One Weeks' Rent

Last updated on 03/06/2019, 12:36 PM by Stephen Banks MARLA - Lettings Manager

Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent of Five Weeks' Rent

Last updated on 03/06/2019, 12:37 PM by Stephen Banks MARLA - Letting Manager

Security Deposit

Equivalent of Six Weeks' Rent - (Non Housing Act Tenancies and AST's where annual rent is above £50,000)

Last updated on 03/06/2019, 12:38 PM by Stephen Banks MARLA - Lettings Manager

Administration Fee
£120 (inc. VAT), Pay Upfront

Company Tenancies and Non-Housing Act Tenancies (Including Referencing and Contracts)

Last updated on 03/06/2019, 12:39 PM by Stephen Banks MARLA - Lettings Manager

Pending

£108 - £150 dependent on property size. (Non Housing Act Tenancies or AST's where annual rent exceeds £50,000)

Last updated on 03/06/2019, 12:41 PM by Stephen Banks MARLA - Lettings Negotiator

Default Rent Payment
3% (inc. VAT), Pay Upfront

Above Base Rate of the Bank of England when Rent is 14 days late.

Last updated on 03/06/2019, 12:41 PM by Stephen Banks MARLA - Lettings Manager

Referencing
£42 (inc. VAT), On Completion

Landlord Reference when requested by tenant (Non Housing Act Tenancies and AST's where rent exceeds £50,000 annually)

Last updated on 03/06/2019, 12:43 PM by Stephen Banks MARLA - Lettings Manager

Variation Of Contract((Tenant’s Request)
£50 (inc. VAT), Pay Upfront

Amendments or Changes to the tenancy where requested by the tenant.

Last updated on 03/06/2019, 12:44 PM by Stephen Banks MARLA - Lettings Manager

Lost or replacement key

Lost Keys / Security Devices will be charged at cost of replacement + £30 administration fee

Last updated on 03/06/2019, 12:45 PM by Stephen Banks MARLA - Lettings Manager

Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last updated on 03/06/2019, 12:46 PM by Stephen Banks MARLA - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:00 PM 26/09/2019 by allAgents

Awards won by Oliver Jaques

Individual Branch Awards

London, SE16

London, E3


.
As Seen On

Get in touch with

Oliver Jaques