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    Michael
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    Paul
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    Matteo
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    Nicola
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    Gina
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    Stephen
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Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bo Read full description...Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.

“Great experience from a fellow agent......”

Dec 10,2018
Minithumbup
Serkan
By: 'Jacob Berry'
Dec 10,2018
0 people found
this helpful
Serkan has been an absolute pleasure to deal with. Although we didnt rent a property through him, his professionalism and friendliness made the whole experience good from start to finish. He has been very responsive to any questions I have had and always went above ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great work...”

Dec 06,2018
Minithumbup
Michael
Sharon
By: 'Adam'
Dec 06,2018
0 people found
this helpful
I bought my flat from these guys and just over a decade later they achieved a successful sale for me! Very friendly service throughout. Thanks!...
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Comment on agent fees
Fees in line with the competition.
Was this helpful? Yes
By: Michael Petherbridge
Dec 07, 2018
View all comments (1)
Many thanks for your kind comments Adam, it was a pleasure to work with you again. All the very best for the future. ...

“Oliver Jaques...”

Nov 23,2018
Minithumbup
Sharon
Michael
By: 'Ray'
Nov 23,2018
0 people found
this helpful
I found the staff at Oliver Jacques to be very helpful when purchasing my property in Surrey Quays. I was initially shown a couple of properties by Michael who was friendly and knew the area very well. On my second viewing Paul gave me over ...
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“Wonderful customer service! Very friendly & approachable staff...”

Nov 22,2018
Minithumbup
Matteo
Alex
By: 'Annie'
Nov 22,2018
0 people found
this helpful
Communication was brilliant and well above average in terms on email responses and phone calls and have always received a same day response with any queries I might have had. Matteo & Alex are both super friendly and approachable making me feel very comfortable and ...
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“Communication, Communication, Communication...”

Nov 22,2018
Minithumbup
Alex
By: 'Douglas Dale'
Nov 22,2018
0 people found
this helpful
As a first-time renter in London who relocated from another country, I didn't know what I was getting myself into. Alex made the entire process a breeze. His professionalism, deep knowledge, and prompt communication put all my unease to rest. Big thanks, Alex!...
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Comment on agent fees
Good and reasonable
Was this helpful? Yes

“Thanks for helping me find my dream property...”

Nov 22,2018
Minithumbup
Alex
By: 'Felipekguys'
Nov 22,2018
0 people found
this helpful
Few things are as daunting as finding a flat in London.... I was incredibly fortunate to have met Alex who supported and guided us through the entire process! Alex really cares about the service he provides and that makes all of the difference. Thanks you ...
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Comment on agent fees
Good
Was this helpful? Yes

“Came to our rescue after poor experience with Purple Bricks...”

Nov 19,2018
Minithumbup
Paul
Fabio
By: 'Sarah & Leo'
Nov 19,2018
0 people found
this helpful
We initially listed with Purple Bricks, but we became frustrated after they recommended an unrealistically high list price, frequently cancelled/moved appointments booked when they'd said they'd be available, and our agent was very difficult to get hold of. We decided to cut ...
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Comment on agent fees
Fees are fair, especially for the amount of work they ended up doing to sell our house.
Was this helpful? Yes

“The level of support and reassurance received from Oliver Jaques was amazing...”

Nov 15,2018
Minithumbup
Sharon
Michael
By: 'Olivier'
Nov 15,2018
0 people found
this helpful
I would definitively recommend Oliver Jaques as they have a very large potential of buyers and a perfect experience of the local market. They have been very supportive and eased the whole process....
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Comment on agent fees
Taking into consideration the time and efforts required by the Oliver Jaques, the agent's fees were fully justified.
Was this helpful? Yes

“Oliver Jaques are very professional and keep you well informed at every stage of selling your property.....”

Nov 13,2018
Minithumbup
Michael
Paul
By: 'Kathyoo'
Nov 13,2018
0 people found
this helpful
Michael and Paul are very experienced with all aspect of selling property. Sharon has also excellent communication skills in chasing up Solicitors who tend to need a push at times, and Sharon is on the ball with this. Many thanks to you all in selling ...
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Comment on agent fees
On par with other agents
Was this helpful? Yes

“355 evelyn st...”

Nov 01,2018
Minithumbup
Sharon
Paul
By: 'Joan'
Nov 01,2018
0 people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
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Comment on agent fees
Dont Know - I was the Buyer
Was this helpful? Yes

“355 evelyn st...”

Nov 01,2018
Minithumbup
Sharon
Paul
By: 'Joan'
Nov 01,2018
0 people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
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Comment on agent fees
Dont Know - I was the Buyer
Was this helpful? Yes

“Great Service...”

Oct 17,2018
Minithumbup
Serkan
By: 'Andrea'
Oct 17,2018
0 people found
this helpful
Me and My girlfriend were looking for a new flat. Serkan helped us and we found the new house. Very professional, clear and precise in every part, from showed us the flat more than one times to the contract sign. Very happy....
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Comment on agent fees
normal amount for London little bit high but follow the market.
Was this helpful? Yes

“Brilliant from start to finish...”

Oct 12,2018
Minithumbup
Paul
Sharon
By: 'Anshul'
Oct 12,2018
0 people found
this helpful
I work with Paul on a recent acquisition and from the moment I called to enquire through to offer, progression and completion, Paul and his team with simply brilliant - efficient, proactive, polite and pleasure to work with. They set the standard for sterling service...
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“Fantastic Agent support from bid to completion....”

Oct 10,2018
Minithumbup
By: 'K Graham'
Oct 10,2018
1 people found
this helpful
I have never purchased in London, but from the first discussions with Matteo assisting us through the bid process followed up by Sharon making sure that any seller or purchaser obstacles where quickly identified and addressed, the whole experience of buying at Bow Quarter was ...
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Comment on agent fees
Not applicable , I was Buying.
Was this helpful? Yes

“Incredible customer service & experience...”

Oct 04,2018
Minithumbup
Fabio
Sharon
By: 'LSpearman'
Oct 04,2018
0 people found
this helpful
Fabio got in touch with me to show me some properties, and from meeting him onwards, he was extremely friendly, personable, knowledgeable and helpful - he went out of his way to help me and find out anything that I needed to know. He helped ...
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Comment on agent fees
N/A to me
Was this helpful? Yes

“Helped us secure our dream house...”

Oct 03,2018
Minithumbup
Serkan
By: 'Nick & Mads'
Oct 03,2018
0 people found
this helpful
Serkan Up managed us through the process of viewing and securing the apartment we'll probably live in for the entirety of our stay in London. He was professional, friendly, patient, and his service came with a personal touch which we greatly appreciated. He was ...
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Comment on agent fees
Very reasonable for London
Was this helpful? Yes

“Great Service...”

Oct 01,2018
Minithumbup
Alex
Matteo
By: 'Jamie C'
Oct 01,2018
0 people found
this helpful
Fantastic service from start to finish. Great and prompt communictaion throughout. Always made to feel that Alex was there to deal with any problems or questions. Clear to see the Passion, pride and enjoyment in the work that Alex does. That equally applies to his ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent Service Throughout...”

Sep 14,2018
Minithumbup
Alex
By: 'David A'
Sep 14,2018
1 people found
this helpful
I have to say that Alex was professional throughout the process. from first viewing to the move date he constantly kept me in the loop on what was happening at each stage. I would highly recommend Alex to anybody wanting to rent through Oliver Jaques-10 ...
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“Excellent service!!...”

Sep 11,2018
Minithumbup
Michael
Paul
By: 'Peter C'
Sep 11,2018
0 people found
this helpful
The guys at Oliver Jacques were really great, they managed my property for years before selling for a good price. Highly recommend....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes

“Bow Quarter...”

Sep 06,2018
Minithumbup
Sharon
By: 'Mackers from Devon'
Sep 06,2018
0 people found
this helpful
We recently completed the sale of a property in the Bow Quarter. The sale was fraught with problems to the fact that one of the purchasers was abroad. Sharon handled the sale in a most efficient and took on responsibility for coordinating all aspects of ...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing Friendly Service!...”

Sep 03,2018
Minithumbup
Serkan
By: 'Ryan Taplin'
Sep 03,2018
0 people found
this helpful
Oliver and Jaques have been a pleasure to work with. The staff are very friendly and are quick to respond to enquiries, putting my anxious mind to rest. Serkan was my point of contact throughout from viewing to signing to moving in. And although there ...
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Comment on agent fees
I can't say for sure if the fee is good or bad because this is my first move to London but I thoroughly enjoyed my interactions with the agents and they made my life a hell of a lot easier. Definitely worth every penny.
Was this helpful? Yes

“Great team!...”

Aug 27,2018
Minithumbup
Fabio
Paul
By: 'Jose'
Aug 27,2018
0 people found
this helpful
I had a viewing with Fabio and then a second one with Paul. As I'm a Spanish native speaker and my English is not very good, Fabio was able to help me with the language barrier. On my second viewing my son and I ...
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Was this helpful? Yes

“Amazing Team!...”

Aug 14,2018
Minithumbup
By: 'Marie and Peter'
Aug 14,2018
0 people found
this helpful
Massive thank you to your Team and especially to Paul and Fabio - really good communication and super dedicated to their job - Paul knows his stuff for sure and he knows how to feel comfortable about the entire process will definitely recommend this agency ...
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Comment on agent fees
totally fair especially regarding the hard work they have done
Was this helpful? Yes

“Knowledgeable and professional...”

Jul 27,2018
Minithumbup
Paul
Michael
By: 'DWK'
Jul 27,2018
1 people found
this helpful
I didn't have much luck with another local estate agent, so I switched to OJ. Paul, Michael & Sharon kept me informed from start to finish and I trusted their knowledge and advice....
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Was this helpful? Yes

“Happy Landing in Greenland Dock...”

Jul 20,2018
Minithumbup
Stephen
Serkan
By: 'Jeannie'
Jul 20,2018
0 people found
this helpful
I wouldn't hesitate to recommend Oliver Jacques and am happy to say that my tenancy in a lovely new flat begins tomorrow. Serkan initially showed me my particular flat back in June and then I ran around with lots of agents and looked at ...
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Comment on agent fees
Average I believe. Reasonable for the level of care.
Was this helpful? Yes

“Excellent service, really impressed!...”

Jul 16,2018
Minithumbup
Sharon
Michael
By: 'Alexa'
Jul 16,2018
0 people found
this helpful
My partner and I bought a house through OJ and sold with another agent, Anthony Martin in Eltham. Anthony Martin were very disappointing but OJ carried them through the process and ended up doing the majority of their progression. Without OJ, I don't think ...
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Comment on agent fees
Not sure what the fees were as we were buying but they'll work hard for them, I know that.
Was this helpful? Yes

“People and service oriented!...”

Jun 27,2018
Minithumbup
Serkan
Stephen
By: 'Thea'
Jun 27,2018
0 people found
this helpful
Serkan was able to meet with me three days in a row on short notice to show me around at various properties in the Rotherhithe area. The agency listened to my needs and found some great options for me to choose from. Easy communication and ...
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Comment on agent fees
This agents fees are the lowest that I have seen in London.
Was this helpful? Yes

“Sale...”

Jun 19,2018
Minithumbup
Michael
Paul
By: 'Henry'
Jun 19,2018
0 people found
this helpful
Great support through a tricky sale process. Appreciate Michael's dedication to managing the other agents in the chain to ensure that the completion was as planned....
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Comment on agent fees
Reasonable and worked hard for it.
Was this helpful? Yes

“Excellent service over many years...”

Jun 18,2018
Minithumbup
Michael
Paul
By: 'R Hill'
Jun 18,2018
0 people found
this helpful
My relationship with OJ goes back over 15 years, from renting as a tenant, to my house purchase in SE16 to its recent sale. OJ worked hard in a tricky market to help secure an acceptable offer, then provided excellent communication and service while pushing things ...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Above and beyond the call...”

Jun 15,2018
Minithumbup
Michael
Nicola
By: 'Neil'
Jun 15,2018
0 people found
this helpful
Like any true Londoner I approach all estate agents with profound suspicion. Well this time I was wrong. Not just superb service but exemplarary and outstanding service from all involved. Indeed Matteo gave up part of his Easter Saturday to go and check a leak ...
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Comment on agent fees
Reasonable and they earned every penny
Was this helpful? Yes

ARLA NALS UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
38 2 61 4 57 0 42 0 5 2

Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 29/03/2017, 9:16 AM by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:16 AM 29/03/2017 by allAgents

Bow
The Bow QuarterFairfield Road, London E3 2UB
(36)
Surrey Quays
229-231 Lower Road, London SE16 2LW
(175)


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