“Excellent...”
5 Star Review
Feb 01,2019
By: 'Excellent'
Feb 01,2019
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Sold price: £1200
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Sold price: £1200
Postcode: SE16
0
people found
this helpful
My husband and I are really happy with the service that Oliver Jaques have provided us. They have been very helpful with us and we will recommend them to everybody.
Serkan has been really nice and helpful with us all the time, we are very ...
read full review
Comment on agent fees
They are fine.
0
people found
this helpful
Was this helpful?
Yes
“Ridiculous charges at the end of tenancy...”
2 Star Review
Jan 22,2019
By: 'mtgred'
Jan 22,2019
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
We've rented a small 1 bedroom flat through Oliver Jacques for 14 months. Everything was fine during the tenancy. But they deducted £350 from our deposit for ridiculous charges at the end although we left the flat in a good state. £45 to change 2 light bulbs (the bulbs were ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Excellent service...”
5 Star Review
Jan 15,2019
By: 'Mark'
Jan 15,2019
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Postcode: SE16
0
people found
this helpful
Paul and Sharon we're both excellent during the whole sales process, despite some difficult issues which arose. I would definitely use them again....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great experience...”
5 Star Review
Jan 11,2019
By: 'Paul and Ilse'
Jan 11,2019
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: E3 2
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: E3 2
0
people found
this helpful
We are very pleased and happy with the service of both agents, they were very helpful at all times on our first renting experience. Absolutely good work from both of them....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Very efficient...”
5 Star Review
Jan 10,2019
By: 'Fiorella'
Jan 10,2019
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
Highly recommended. Serkan helped us to find the apartment. He was very helpful with all the procedure. Very professional nice and friendly agent....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Excellent Service...”
5 Star Review
Jan 08,2019
By: 'Tomas'
Jan 08,2019
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: SE16
0
people found
this helpful
My partner and I are very happy with the quality of service the we received. Serkan was extremely helpful and professional and helped us find an amazing property very quickly! The agency fees are very reasonable too! I would definitely recommend Serkan and the Agency ...
read full review
Comment on agent fees
Good. The fees are very reasonable.
0
people found
this helpful
Was this helpful?
Yes
“Sale of my flat...”
5 Star Review
Jan 03,2019
By: 'Happy customer'
Jan 03,2019
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Sold price: £320000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Sold price: £320000
Postcode: SE16
0
people found
this helpful
Michael and Paul have been very helpful with the sale of my flat in a difficult market. They have been very responsive in their communication and balanced in their advise. With Sharon and Fabio too, they formed a very professional team, who have great experience ...
read full review
Comment on agent fees
Relative the the industry standards, the fees were very reasonable
0
people found
this helpful
Was this helpful?
Yes
“A very friendly, professional and capable team...”
5 Star Review
Dec 20,2018
By: 'Park Central sale'
Dec 20,2018
Branch: London, The Bow QuarterFairfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E3
Branch: London, The Bow QuarterFairfield Road
Sales (as a Vendor)
Postcode: E3
0
people found
this helpful
We recently sold our flat and we're ver impressed and pleased with the service received from Matteo and Sharon. The sale was processed very quickly and smoothly and we were kept informed all the time by the team
If ever we were looking to purchase ...
read full review
Comment on agent fees
Very good and by far the best value for money
0
people found
this helpful
Was this helpful?
Yes
“Helped us secure our dream house...”
5 Star Review
Dec 18,2018
By: 'Nick & Mads'
Dec 18,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
Serkan Up managed us through the process of viewing and securing the apartment we'll probably live in for the entirety of our stay in London. He was professional, friendly, patient, and his service came with a personal touch which we greatly appreciated. He was also ...
read full review
Comment on agent fees
Very reasonable for London
0
people found
this helpful
Was this helpful?
Yes
“Great experience from a fellow agent......”
5 Star Review
Dec 10,2018
By: 'Jacob Berry'
Dec 10,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: se16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: se16
0
people found
this helpful
Serkan has been an absolute pleasure to deal with. Although we didnt rent a property through him, his professionalism and friendliness made the whole experience good from start to finish. He has been very responsive to any questions I have had and always went above ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great work...”
5 Star Review
Dec 06,2018
By: 'Adam'
Dec 06,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Postcode: SE16
0
people found
this helpful
I bought my flat from these guys and just over a decade later they achieved a successful sale for me! Very friendly service throughout. Thanks!...
read full review
Comment on agent fees
Fees in line with the competition.
0
people found
this helpful
Was this helpful?
Yes
“Oliver Jaques...”
5 Star Review
Nov 23,2018
By: 'Ray'
Nov 23,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Buyer)
Postcode: SE16
0
people found
this helpful
I found the staff at Oliver Jacques to be very helpful when purchasing my property in Surrey Quays. I was initially shown a couple of properties by Michael who was friendly and knew the area very well.
On my second viewing Paul gave me over ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Wonderful customer service! Very friendly & approachable staff...”
5 Star Review
Nov 22,2018
By: 'Annie'
Nov 22,2018
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E3
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Postcode: E3
0
people found
this helpful
Communication was brilliant and well above average in terms on email responses and phone calls and have always received a same day response with any queries I might have had. Matteo & Alex are both super friendly and approachable making me feel very comfortable and welcomed....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Communication, Communication, Communication...”
5 Star Review
Nov 22,2018
By: 'Douglas Dale'
Nov 22,2018
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE8
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Postcode: SE8
0
people found
this helpful
As a first-time renter in London who relocated from another country, I didn't know what I was getting myself into. Alex made the entire process a breeze. His professionalism, deep knowledge, and prompt communication put all my unease to rest. Big thanks, Alex!...
read full review
Comment on agent fees
Good and reasonable
0
people found
this helpful
Was this helpful?
Yes
“Thanks for helping me find my dream property...”
5 Star Review
Nov 22,2018
By: 'Felipekguys'
Nov 22,2018
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E3
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Postcode: E3
0
people found
this helpful
Few things are as daunting as finding a flat in London.... I was incredibly fortunate to have met Alex who supported and guided us through the entire process!
Alex really cares about the service he provides and that makes all of the difference. Thanks you ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Came to our rescue after poor experience with Purple Bricks...”
5 Star Review
Nov 19,2018
By: 'Sarah & Leo'
Nov 19,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Sold price: £632100
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Sold price: £632100
Postcode: SE16
0
people found
this helpful
We initially listed with Purple Bricks, but we became frustrated after they recommended an unrealistically high list price, frequently cancelled/moved appointments booked when they'd said they'd be available, and our agent was very difficult to get hold of.
We decided to cut ties with ...
read full review
Comment on agent fees
Fees are fair, especially for the amount of work they ended up doing to sell our house.
0
people found
this helpful
Was this helpful?
Yes
“The level of support and reassurance received from Oliver Jaques was amazing...”
5 Star Review
Nov 15,2018
By: 'Olivier'
Nov 15,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Sold price: £478000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Sold price: £478000
Postcode: SE16
0
people found
this helpful
I would definitively recommend Oliver Jaques as they have a very large potential of buyers and a perfect experience of the local market. They have been very supportive and eased the whole process....
read full review
Comment on agent fees
Taking into consideration the time and efforts required by the Oliver Jaques, the agent's fees were fully justified.
0
people found
this helpful
Was this helpful?
Yes
“Oliver Jaques are very professional and keep you well informed at every stage of selling your property.....”
5 Star Review
Nov 13,2018
By: 'Kathyoo'
Nov 13,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Vendor)
Postcode: SE16
0
people found
this helpful
Michael and Paul are very experienced with all aspect of selling property. Sharon has also excellent communication skills in chasing up Solicitors who tend to need a push at times, and Sharon is on the ball with this. Many thanks to you all in selling ...
read full review
Comment on agent fees
On par with other agents
0
people found
this helpful
Was this helpful?
Yes
“355 evelyn st...”
5 Star Review
Nov 01,2018
By: 'Joan'
Nov 01,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: se8
Branch: London, 229-231 Lower Road
Sales (as a Buyer)
Postcode: se8
0
people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
read full review
Comment on agent fees
Dont Know - I was the Buyer
0
people found
this helpful
Was this helpful?
Yes
“355 evelyn st...”
5 Star Review
Nov 01,2018
By: 'Joan'
Nov 01,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: se8
Branch: London, 229-231 Lower Road
Sales (as a Buyer)
Postcode: se8
0
people found
this helpful
Paul done really well, and was professional , convincing the owner of the property i wanted to buy , to sell it to me rather than a property developer . Sharon then took over by overseeing the process . She was absolutely brilliant !! She was professional , kept chasing soliicitors ...
read full review
Comment on agent fees
Dont Know - I was the Buyer
0
people found
this helpful
Was this helpful?
Yes
“Great Service...”
5 Star Review
Oct 17,2018
By: 'Andrea'
Oct 17,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: se8
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: se8
0
people found
this helpful
Me and My girlfriend were looking for a new flat. Serkan helped us and we found the new house. Very professional, clear and precise in every part, from showed us the flat more than one times to the contract sign. Very happy....
read full review
Comment on agent fees
normal amount for London little bit high but follow the market.
0
people found
this helpful
Was this helpful?
Yes
“Brilliant from start to finish...”
5 Star Review
Oct 12,2018
By: 'Anshul'
Oct 12,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Buyer)
Sold price: £315000
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Buyer)
Sold price: £315000
Postcode: SE16
0
people found
this helpful
I work with Paul on a recent acquisition and from the moment I called to enquire through to offer, progression and completion, Paul and his team with simply brilliant - efficient, proactive, polite and pleasure to work with. They set the standard for sterling service...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Fantastic Agent support from bid to completion....”
5 Star Review
Oct 10,2018
By: 'K Graham'
Oct 10,2018
Branch: London, The Bow QuarterFairfield Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: e3
Branch: London, The Bow QuarterFairfield Road
Sales (as a Buyer)
Postcode: e3
1
people found
this helpful
I have never purchased in London, but from the first discussions with Matteo assisting us through the bid process followed up by Sharon making sure that any seller or purchaser obstacles where quickly identified and addressed, the whole experience of buying at Bow Quarter was ...
read full review
Comment on agent fees
Not applicable , I was Buying.
1
people found
this helpful
Was this helpful?
Yes
“Incredible customer service & experience...”
5 Star Review
Oct 04,2018
By: 'LSpearman'
Oct 04,2018
Branch: London, 229-231 Lower Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Sales (as a Buyer)
Postcode: SE16
0
people found
this helpful
Fabio got in touch with me to show me some properties, and from meeting him onwards, he was extremely friendly, personable, knowledgeable and helpful - he went out of his way to help me and find out anything that I needed to know. He helped ...
read full review
Comment on agent fees
N/A to me
0
people found
this helpful
Was this helpful?
Yes
“Helped us secure our dream house...”
5 Star Review
Oct 03,2018
By: 'Nick & Mads'
Oct 03,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
Serkan Up managed us through the process of viewing and securing the apartment we'll probably live in for the entirety of our stay in London. He was professional, friendly, patient, and his service came with a personal touch which we greatly appreciated. He was also ...
read full review
Comment on agent fees
Very reasonable for London
0
people found
this helpful
Was this helpful?
Yes
“Great Service...”
5 Star Review
Oct 01,2018
By: 'Jamie C'
Oct 01,2018
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: E3
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: E3
0
people found
this helpful
Fantastic service from start to finish. Great and prompt communictaion throughout. Always made to feel that Alex was there to deal with any problems or questions. Clear to see the Passion, pride and enjoyment in the work that Alex does. That equally applies to his ...
read full review
Comment on agent fees
Reasonable
0
people found
this helpful
Was this helpful?
Yes
“Excellent Service Throughout...”
5 Star Review
Sep 14,2018
By: 'David A'
Sep 14,2018
Branch: London, The Bow QuarterFairfield Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: e3 2
Branch: London, The Bow QuarterFairfield Road
Lettings (as a Tenant)
Postcode: e3 2
1
people found
this helpful
I have to say that Alex was professional throughout the process. from first viewing to the move date he constantly kept me in the loop on what was happening at each stage.
I would highly recommend Alex to anybody wanting to rent through Oliver Jaques-10 ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Excellent service!!...”
5 Star Review
Sep 11,2018
By: 'Peter C'
Sep 11,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE8
Branch: London, 229-231 Lower Road
Lettings (as a Landlord)
Postcode: SE8
0
people found
this helpful
The guys at Oliver Jacques were really great, they managed my property for years before selling for a good price. Highly recommend....
read full review
Comment on agent fees
Fees are reasonable
0
people found
this helpful
Was this helpful?
Yes
“Bow Quarter...”
5 Star Review
Sep 06,2018
By: 'Mackers from Devon'
Sep 06,2018
Branch: London, The Bow QuarterFairfield Road
Services: Sales (as a Vendor)
Sold price: £475000
Would you recommend?: Yes
Postcode: E3
Branch: London, The Bow QuarterFairfield Road
Sales (as a Vendor)
Sold price: £475000
Postcode: E3
0
people found
this helpful
We recently completed the sale of a property in the Bow Quarter. The sale was fraught with problems to the fact that one of the purchasers was abroad. Sharon handled the sale in a most efficient and took on responsibility for coordinating all aspects of ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Amazing Friendly Service!...”
5 Star Review
Sep 03,2018
By: 'Ryan Taplin'
Sep 03,2018
Branch: London, 229-231 Lower Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: Se16
Branch: London, 229-231 Lower Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: Se16
0
people found
this helpful
Oliver and Jaques have been a pleasure to work with. The staff are very friendly and are quick to respond to enquiries, putting my anxious mind to rest.
Serkan was my point of contact throughout from viewing to signing to moving in. And although there ...
read full review
Comment on agent fees
I can't say for sure if the fee is good or bad because this is my first move to London but I thoroughly enjoyed my interactions with the agents and they made my life a hell of a lot easier. Definitely worth every penny.
0
people found
this helpful
Was this helpful?
Yes
Fees
OUR LETTINGS FEES
Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)
Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent
THESE PRICES ARE CORRECT AS OF 5th January 2017
LETTINGS FEES
LET ONLY 10% PLUS V.A.T
RENT COLLECTION 12.5% PLUS V.A.T
FULL MANAGEMENT 15% PLUS V.A.T
N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 29/03/2017, 9:16 AM by allAgents