Oliver Jaques

4.21/5 rating 160 reviews
  • 87% valuation accuracy
  • 81% recommend
  • 95% fee satisfaction
  • Kirsten Pauli
    Kirsten Pauli
  • Michael Petherbridge
    Michael Petherbridge
  • Paul Gibbens
    Paul Gibbens
  • Matteo Donna
    Matteo Donna
  • Nicola Heard
    Nicola Heard
  • Gina Begbie
    Gina Begbie
  • Andrew Jackson
    Andrew Jackson
  • Leona Potter
    Leona Potter
  • Jack Mahoney
    Jack Mahoney
  • Stephen Banks
    Stephen Banks
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    Maxine
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    gina baige
  • Erika Janosova
    Erika Janosova
  • Dominic Francois
    Dominic Francois
  • James Dunford
    James Dunford
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    Daniel
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    Alex Smith
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bo Read full description...Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and North East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
 
Sep 21,2017
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Matteo Donna
Matteo Donna
By: 'Yen'
Sep 21,2017
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Matteo was a great agent from beginning to end. He showed me the right type of properties that made the whole process much simpler. Through the negotiation and conveyancing process, he was always prompt with responding to queries. Overall, it was a much better experience than I ever has with other property agents....
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Sep 18,2017
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Stephen Banks
Stephen Banks
By: 'Anne M'
Sep 18,2017
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Stephen was very approachable, friendly and efficient. He worked around our schedules and helped us secure a property very quickly. I've never used an estate agent before but any concerns I had were put at ease thanks to him. I can't wait to move into my property! Thanks for your great work Stephen!...
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Good
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Sep 18,2017
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Gina Begbie
Gina Begbie
By: 'James Kalel'
Sep 18,2017
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Gina is what i consider a professional agent and property manager, she understands her profession and always goes over and beyond to get the matter in question done....
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I feel our portfolio is safe and well looked after under Oliver Jaques.
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Sep 13,2017
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Matteo Donna
Matteo Donna
By: 'Andreea'
Sep 13,2017
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Matteo has been very helpful along the way. Although we did have a small problem with another deal that fell through, so we don't know if the owners changed their minds indeed or if we got gazumped last minute (this should really be made illegal and transparency increased a bit more!). Overall Matteo has been curteous, helpful and friendly, and he managed to help us buy a flat in the end. He was very responsive to emails and phone calls....
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Sep 11,2017
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Alex Smith
By: 'Farid'
Sep 11,2017
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C'ant thank Alex enough, did find me a propriety in a short time Would definitely recommend their services. Thank you so much Alex .......
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good
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Aug 30,2017
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Paul Gibbens
Paul Gibbens
Michael Petherbridge
Michael Petherbridge
By: 'David Bryant'
Aug 30,2017
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As usual, Oliver Jaques' sales team have provided a faultless and professional service. The sales details and photographs were excellent. We were advised on every viewing by text and email and often sent feedback. The final negotiated price was better than expected in this currently difficult market. And the perseverance and tenacity of Michael Petherbridge in particular got the sale across the line with the minimum of fuss or involvement from us. Overall 10/10!!...
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Comment on agent fees
Good
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Aug 29,2017
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Neil'
Aug 29,2017
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Michael, Paul and Matteo did a really good job in helping me to sell my flat in Surrey Quays and I would definitely recommend the OJ team to prospective sellers. They generated a very high number of viewings on my property (over 50 in total) and managed to secure another buyer when our original buyer dropped out. They managed the process well and were always available to take my call....
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Comment on agent fees
OJ offered to reduce their fees because they acted on the sale when I acquired the flat. They were competitive compared to other agents in the market, which is important in a tough market.
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Aug 17,2017
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Michael Petherbridge
Michael Petherbridge
By: 'Olivia'
Aug 17,2017
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I'd like to thank Michael Petherbridge for his hard work in the past number of months. It's not the quickest transaction and had a number of difficulties to overcome, I appreciate his determination in completing this sale & purchase transaction and the fact he have gone extra mile in ensuring all parties getting the best out of the deal arrangement.£ I will not hesitate to recommend him and his agency to my friends who wish to buy or sell properties in Surrey Quays/Canada water area. ...
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Comment on agent fees
I am the buyer, did not pay any fee.
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Jun 02,2017
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Alex Smith
By: 'Vincent C.'
Jun 02,2017
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Alex is a very nice guy. He has been very professional but also approachable during our tenancy. From negotiating the contract, putting us in contact with the landlord, giving us notice about viewings, to arranging the checkout, Alex has been very helpful and always had good communication with us. It's also great chatting with him whenever we meet in person. If I'd come back to London and need a flat, I would definitely go to Alex again....
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Apr 30,2017
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Stuart'
Apr 30,2017
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Paul, Michael and Matteo were absolutely lovely to deal with and held my hand from start to finish. A highly professional firm....
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Good
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Apr 07,2017
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Alex Smith
By: 'Mitchell'
Apr 07,2017
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I recently moved from Canada and met Alex while looking for properties. Alex was a huge help with us moving in to our dream rental property. Great communication, response time and keeping us up to date with the process. Would definitely recommends Oliver Jaques but more specifically Alex. The process of moving countries was overwhelming and the thought of finding a nice flat/location was daunting. Alex made it simple. He is an honest and true salesperson. Highly recommend him to anyone!...
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Apr 07,2017
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Alex Smith
Stephen Banks
Stephen Banks
By: 'James Gordon'
Apr 07,2017
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Alex and Stephen have been a massive help with sorting out our new tenancy for us, they have been very quick, easy and helpful for getting things sorted. I would definitely come here again and go with Oliver Jaques. They are always in constant contact, keeping us updated with the process, which makes it a lot less stressful on us so things are going smoothly. Fees are cheap and competitive for the agents around here....
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Great
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Apr 04,2017
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Alex Smith
By: 'Julia'
Apr 04,2017
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Alex Smith was extremely helpful in this process of finding a flat. After we made our offer, he was constantly communicating with us updates and upcoming steps....
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bad
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Mar 31,2017
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Alex Smith
Stephen Banks
Stephen Banks
By: 'Denny'
Mar 31,2017
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Both Alex and Stephen are helpful and responsive. Also, they have sufficient knowledge to the property and the area and answered our queries not just quickly but also correctly. The information about agent fees and how will the paperwork being carried out are made clear from the beginning, which is great!...
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Mar 28,2017
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Deirdre'
Mar 28,2017
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Michael, Paul & Matteo were amazing! They held our hand through one failed sale and promptly found another buyer for our flat. They were always supportive and pragmatic and gave good, consistent, helpful advice. They were always available and managed the entire process from offer to completion, ensuring that both we and the vendor were constantly updated. Michael, through herculean effort, finally dragged everyone across the line to ensure we did not miss the agreed exchange date for our new...
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Comment on agent fees
No issues whatsoever with fees, very happy with the service and the fee agreement that allowed for higher and lower % fees depending on certain factors.
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Mar 23,2017
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'DAVID'
Mar 23,2017
0 people found
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On a recommendation from a neighbour I sold through them and found them straightforward, helpful, friendly, accessible and quick. They know the area, give good advice, found me a buyer very quickly and made sure the sale went through swiftly and without hitches. They also gave me good advice in the run up to the sale when I was considering whether to sell or rent my property and without any of the kind of pressures that some other agents put me under to go through them. A good reliable local es...
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Comment on agent fees
Nobody likes paying these of course, but they were competitive, with a small discount thrown in which I appreciate.
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Mar 23,2017
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Daniel
By: 'Daniel'
Mar 23,2017
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Mine was a particularly lengthy process, mostly due to circumstances beyond my control, but thankfully Jack and Dom were consistent with their help and advice throughout. As anyone buying or selling property will testify, it can be a shady game in terms of people delivering when they say they will. I lost count of the empty promises along the way. Not the case with these guys though. Always available and completely reliable. Kept me sane. Dan Crossley...
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Mar 20,2017
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By: 'F Rodriguez'
Mar 20,2017
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Very friendly and professionals. We have sold and bought through them and the experience has been very very good. We tried once to save the money by going to an online service and gout our hands burned, Oliver jaques helped us out and sorted the mess out with no fuss and going well beyond their responsibilities. After the purchase, they have not been shy of giving advice and support....
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Comment on agent fees
We negotiated but worth every penny none the less.
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Mar 17,2017
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Jack Mahoney
Jack Mahoney
Dominic Francois
Dominic Francois
By: 'Alasdair'
Mar 17,2017
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I hope that both Jack and Dominic continue to do what they do in the way they do it for many years to come. They are professional, straight talking and did everything we could have wanted. Thanks....
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Comment on agent fees
Good value
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Feb 28,2017
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Matteo Donna
Matteo Donna
Michael Petherbridge
Michael Petherbridge
By: 'Alan'
Feb 28,2017
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We recently bought a property through Oliver Jaques, and we have never been more impressed with an agency. Matteo was particularly dedicated to the cause, and helped us secure our dream home quickly and efficiently. Especially when compared to the agent we used to sell our old property, they are light years ahead. Michael was on top of the ball during the conveyancy process and knew what to do at each step, keeping the vendor informed and relaying feedback to us. We couldn't have found a better ...
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Feb 28,2017
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Michael Petherbridge
Michael Petherbridge
Matteo Donna
Matteo Donna
By: 'Herman'
Feb 28,2017
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We were fortunate to arrange both our but and sell with Oliver Jaques, both Michael and Matteo and the rest of the Surrey Quays team were working hard to make our transaction happen. It was full of issues but in the end Michael kept things positive and supported us whole heartedly and in a professional manner....
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Comment on agent fees
The fees are in line with market rates and the team did work hard to make it happen.
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Jan 11,2017
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Paul Gibbens
Paul Gibbens
By: 'NSM'
Jan 11,2017
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We recently sold our property through Oliver Jaques and were extremely impressed with the service they provided us. Our agent Paul Gibbens was professional, straight talking and realistic in his advice to us and he always tried to go over and above to assist us where possible. Having had a bad experience with other agents in the past, we were pleasantly surprised at the job done by Oliver Jaques in comparison to perhaps more well known competitors in the market....
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Comment on agent fees
Agent fees were standard in comparison to others in market.
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Jan 09,2017
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Paul Gibbens
Paul Gibbens
Michael Petherbridge
Michael Petherbridge
By: 'SM'
Jan 09,2017
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I bought and sold in Dec 2016 using Oliver Jaques and I was very impressed with the professionalism, speed, pro activeness to progress negotiations and resolve prospective sticking points in a very honest, transparent and pragmatic way. We agreed prices for both sale and purchase mid/end September and completed mid December. Overall, I was very pleased with the service and appreciated the support but also the friendly and accommodating approach that Michael, Paul and the team provided to allow...
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Comment on agent fees
Fees were reasonable.
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Dec 23,2016
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Jon D'
Dec 23,2016
0 people found
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I recently purchased a buy-to-let property advertised by Oliver Jaques (December 2016). They offered an excellent service and maintained great communication with the seller at all times and offered regular updates. Paul & Michael were extremely friendly and professional. I'd highly recommend....
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Comment on agent fees
Not applicable as I was purchasing
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Dec 21,2016
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Jackie'
Dec 21,2016
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Very good service all round very helpful with every aspect even when dealing with very slow solicitors . I would have no hesitation in recommending Oliver Jacques...
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Comment on agent fees
Good
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Dec 12,2016
Minithumbup
Paul Gibbens
Paul Gibbens
Michael Petherbridge
Michael Petherbridge
By: 'J Tang'
Dec 12,2016
0 people found
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Were very helpful and proactive. Spent a lot of time & effort getting the deal sorted despite the (often very!) slow solicitors. I would definitely recommend to friends in the future....
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Unknown
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Nov 08,2016
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Gina Begbie
Gina Begbie
Michael Petherbridge
Michael Petherbridge
By: 'Anne Easter'
Nov 08,2016
0 people found
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Oliver Jaques are outstanding. I discovered them years ago thanks to another satisifed client after I'd rented unhappily through larger, nationwide agents. There's such a difference! At OJ you're supported by a small team who are very skilled in pricing, marketing and management in the quarters where they work. They're a small and stable enough team to be friendly, flexible and work together and they've got a fine eye for details. I won't pick names as everyone - Kirsten, Stephen, Michael, Gina,...
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Comment on agent fees
Fair.
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Oct 28,2016
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Edina Elek'
Oct 28,2016
0 people found
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I have both bought and sold through OJ over the last few years. Each time Michael and his team have brought a consistently high level of commitment and professionalism to the transaction. Highly recommend them....
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Comment on agent fees
Their fees are fair.
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Aug 30,2016
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'Serge Vidal'
Aug 30,2016
0 people found
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I have just completed the sale of my flat in Rotherhithe. Michael and Paul have been extremely professional and helpful from the beginning to the end. They have been excellent at following up throughout and at guiding me on the prices and comments from potential buyers....
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Aug 25,2016
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Michael Petherbridge
Michael Petherbridge
Paul Gibbens
Paul Gibbens
By: 'K&F'
Aug 25,2016
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Excellent service from Michael and Paul. We started with an online agent and they were rubbish. Once Paul (and his colleague Andrew) from OJ took over we had 8 potential buyers in the flat within three days and an offer exceeding the asking price shortly after. But even more importantly, Michael expertly shepherded us and all other chain links through the long-winded conveyancing process and kept the whole transaction on track, even when things got dicey at the end. I recommend them without hesi...
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Comment on agent fees
We got a discount because we bought from them many years ago.
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25 8 32 17 42 0 28 0 4 5
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Agent Fees

OUR LETTINGS FEES

Agency Fee / Per Tenant £120 INC VAT
Guarantors Fee / (each guarantor) £75 INC VAT
Referencing Fee – Included in agency fee N/A
Check In Fee (dependant on property size) £96-126 INC VAT
Additional Occupant Fees £300.00 INC VAT
(this includes new contract, references and deposit protection)

Pets disclaimer fees/ additional pet deposit £250 INC VAT
( maximum charge)
Holding Deposit One Weeks Rent



THESE PRICES ARE CORRECT AS OF 5th January 2017


LETTINGS FEES

LET ONLY 10% PLUS V.A.T

RENT COLLECTION 12.5% PLUS V.A.T

FULL MANAGEMENT 15% PLUS V.A.T

N.B – fees are based on annual rent. These fees may be negotiable. Please discuss with our Lettings Staff.
Last updated at 10:00 AM 06/01/2017 by allAgents

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Last updated at 10:00 AM 06/01/2017 by allAgents

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Oliver Jaques - Bow, London, E3
Bow
The Bow QuarterFairfield Road, London E3 2UB
(26)
Oliver Jaques - Surrey Quays, London, SE16
Surrey Quays
229-231 Lower Road, London SE16 2LW
(113)


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