Ocean Estate Agents
2.1/5, 76 reviews
26% recommended
71% sales valuation accuracy
75% sales fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 75% £315,000 £400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 6 5 33 6 1 5 2 0 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Sales
Latest Properties

No Properties

“Illegal house viewings without notice...”

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Sep 22,2023
Minithumbdown
By: 'Eddie Piron'
Sep 22,2023
0 people found
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If you live in a shared house, they WILL conduct viewings without giving any notice. This has happened at least 3 times in the fairly short period of time that I've been living in one of their properties, even after we emailed them about it, despite ...
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“Bad experience...”

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Apr 19,2023
Minithumbdown
By: 'Harry'
Apr 19,2023
0 people found
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My brother just moved to Bristol and placed an offered on a property for himself being sold by Ocean. Someone else offered on the property too that he offered on and it turned out Ocean were also selling their property for them. Ocean of course ...
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“Looks like I'm the second Chris to have to wr......”

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Sep 21,2022
Minithumbdown
By: 'Chris'
Sep 21,2022
0 people found
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Looks like I'm the second Chris to have to write a review about the Downend team in terms of property management. But from the tenants perspective. As a tenant, you can look forward to a service that provides 0% interest in dealing with any of your ...
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“Good service and high efficiency from Ocean B......”

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May 26,2022
Minithumbup
Martha
By: 'Stella'
May 26,2022
0 people found
this helpful
Good service and high efficiency from Ocean Bradley Stoke. I'm glad to have the assistance from Martha Scott. She is so helpful to follow up all the procedures. I will find Ocean again....
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“Good service of Ocean and happy to have the a......”

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Apr 25,2022
Minithumbup
Martha
By: 'Jacky'
Apr 25,2022
0 people found
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Good service of Ocean and happy to have the assistance from Martha Scott. She helped me a lot on the rental process....
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“It was a nice experience with ocean agency es......”

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Mar 08,2022
Minithumbup
By: 'Linsha Ealias'
Mar 08,2022
0 people found
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It was a nice experience with ocean agency especially with William Jenkins who updated all the information on Time. Thank you for helping us....
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“Joke of a company. No one ever answers the ph......”

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Dec 20,2021
Minithumbdown
By: 'Fin'
Dec 20,2021
0 people found
this helpful
Joke of a company. No one ever answers the phone. They avoid answering any of the issues you have over email and promise to get on top of it but do nothing until you email them again. Rinse and repeat. A number of serious problems ...
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“Joke of a company. No one ever answers the ph......”

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Dec 20,2021
Minithumbdown
By: 'Fin'
Dec 20,2021
0 people found
this helpful
Joke of a company. No one ever answers the phone. They avoid answering any of the issues you have over email and promise to get on top of it but do nothing until you email them again. Rinse and repeat. A number of serious problems ...
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“Great customer service...”

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Sep 29,2021
Minithumbup
By: 'Harry'
Sep 29,2021
0 people found
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A long apartment hunt for us however the team at Ocean were fantastic! Will and Abygayl were both brilliant and were loving our new home. Would highly recommend...
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“Excellant service...”

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Jul 14,2021
Minithumbup
Mark
By: 'Rachel S'
Jul 14,2021
0 people found
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Excellant service, my previous agent was shocking in comparison. Mark was fabulous, really helpful, very professional and always updating me. A very quick sale made easy and I'm really happy with the price. Highly recommend. Wish I had gone to them in the first instance....
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“Avoid if possible, such a poor level of service...”

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Feb 12,2021
Minithumbdown
By: 'HTC12'
Feb 12,2021
5 people found
this helpful
Bought a property through Ocean and very much regret it. No-one answers the phone, email, or calls you back. When you do speak to someone, they never know anything. We were not told that our seller had pulled out of their purchase and were starting ...
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“We have just sold and brought through Ocean B......”

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Feb 08,2021
Minithumbup
Stefano
By: 'Danielle'
Feb 08,2021
0 people found
this helpful
We have just sold and brought through Ocean Bradley Stoke. From start to finish it has been a breeze especially with the help from Stefano, the branch manager. His professional manner and industry knowledge is quite something. I would highly recommend using this branch and ...
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“Having switched from a competing agent, the L......”

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Feb 05,2021
Minithumbup
By: 'Dee'
Feb 05,2021
0 people found
this helpful
Having switched from a competing agent, the Letting team in Southville have been a breath of fresh air. Great feedback and honest conversations. Would highly recommend...
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“I expent 2 years with this company,We have f......”

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Dec 05,2020
Minithumbdown
By: 'Camilo'
Dec 05,2020
3 people found
this helpful
I expent 2 years with this company, We have few issue like the oven doesn't work and they take over 7 mounts to fix it, when we leave the flat we pay 200 for professional cleaning everything was perfect but they complain about the oven cleaning, extractor and ...
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“I bought a property through Ocean estate agen......”

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Sep 07,2020
Minithumbup
Martin
By: 'Martin'
Sep 07,2020
0 people found
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I bought a property through Ocean estate agents and also used their solicitors,from the day I put my offer in to the day I got the keys the ocean team were fantastic always answered my questions and very informative on the property I was ...
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By: Martin
Sep 07, 2020
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Very happy ...

“Ocean lettings completely made life difficult......”

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Feb 19,2020
Minithumbdown
By: 'Alice'
Feb 19,2020
5 people found
this helpful
Ocean lettings completely made life difficult for myself and my housemate in lots of ways. They were unhelpful, appearing to avoid answering questions when emailed, such as about our mice problem. We had huge holes in and around the property which needed to be filled ...
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“The worst last year as tenet and moving out experience...”

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Nov 06,2019
Minithumbdown
By: 'Lianna'
Nov 06,2019
5 people found
this helpful
I used Ocean Lettings for 3 and half years as a renter, When we had the first person who looked after our property Janna all was well until towards the end of our tenancy a man named Jacob took over. During our year with Jacob, it ...
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“If I could give no stars I probably would....”

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Oct 28,2019
Minithumbdown
By: 'George'
Oct 28,2019
2 people found
this helpful
If I could give no stars I probably would. I have never experienced such slow and pitiful customer service. We have always been patient with them, but to no avail. Our shower was leaking through our ceiling, our decking was falling through and rotting away, ...
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“NEVER rent with Oceon...”

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Sep 06,2019
Minithumbdown
By: 'angharad'
Sep 06,2019
5 people found
this helpful
Have rented with 6 property agencies in the last 8 years and this is absolutely the worst. Took over a year to fix heating problems, over the last 3 months our washing machine has been leaking in which no action has been made to resolve, leaving us with ...
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“This review refers to Ocean Lettings / Proper......”

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Jul 22,2019
Minithumbdown
By: 'Christopher'
Jul 22,2019
4 people found
this helpful
This review refers to Ocean Lettings / Property Management Bristol Fishponds Road. I rented my house in BS32 through Ocean 5 years ago. The sales team in Bradley Stoke are excellent - unfortunately, their colleagues who handle maintenance and tenant issues during let are a shambolic team ...
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“Great Customer Service Experience . Agents we......”

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Jul 15,2019
Minithumbup
By: 'Shad'
Jul 15,2019
0 people found
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Great Customer Service Experience . Agents were very Informative , offered great recommendations and kept us updated through out the whole process. Thank You James & Gerald we really appreciate you....
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“Awful customer service...”

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Jun 06,2019
Minithumbdown
By: 'DavidR'
Jun 06,2019
5 people found
this helpful
I wouldn't bother listing with these people - as a cash buyer I had a terrible experience trying to view a property. Sent multiple enquiries to make viewings on Rightmove, no one bothered to reply. Then I called up, got put on hold and eventually ...
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“Dishonest and unprofessional...”

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May 01,2019
Minithumbdown
Scott
By: 'Better'
May 01,2019
4 people found
this helpful
This agency is worth every single one of the poor reviews it has already received. Shame there's no zero stars available!...
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Comment on agent fees
Average
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“Found me an excellent tenant in record time...”

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Apr 05,2019
Minithumbup
By: 'PatriciaS'
Apr 05,2019
0 people found
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I moved from another Clifton agent to Ocean. The previous agents had suggested two unsuitable tenants; one with obviously fake references, the other not suitable for the flat. Then nothing for a month. In frustration I switched to Ocean. Manager Alun was very positive and ...
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Comment on agent fees
Typical for the area
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“Worst Property Management in Bristol...”

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Apr 05,2019
Minithumbdown
Rachel
By: 'Bradleystoker'
Apr 05,2019
2 people found
this helpful
I have used Ocean to manage my property let for 5 years. The lettings team are professional but once it passed to Maintenance team I received the laziest most unprofessional management in teh 10 years I have let my property....
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Comment on agent fees
They are taking 10% and I am chasing them up and visiting my own property to review maintenance issues. I have been billed for maintenance that Ocean agree are the tenant´s costs but as Ocean get my rental before I do, they just pay their maintenance contractors with my money and never take tenant to task saying it will be sorted at end of contract via deposit.
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“Helpful and approachable...”

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Jan 15,2019
Minithumbup
Matt
By: 'Jo'
Jan 15,2019
0 people found
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Ocean sold me a flat where there were issues involving a deceased' estate and problems involving the lease. All of the staff at Ocean, Whiteladies were very helpful and proactive in helping the conveyancing move along as swiftly as possible. Matt was very helpful when ...
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“AVIOD THEM AT ALL COST! Unprofessional and horrible service...”

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Jul 22,2018
Minithumbdown
Linda
By: 'Raymond'
Jul 22,2018
6 people found
this helpful
It's not our first time renting a house. We lived in a few other countries and dealt with other letting agents. I am afraid our experience with ocean wasn't great at all. The whole process was so stressful and confusing. Different staff told us different ...
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Comment on agent fees
They charge higher fees than other agents
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“Complete Amateurs...”

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May 09,2018
Minithumbdown
By: 'William'
May 09,2018
14 people found
this helpful
Style over substance - Ocean's Bradley Stoke office is the epitome of this. Don't let the swish office and cheap suits fool you - under the surface it's obvious that this office is rife with disorganisation, a lack of communication and zero respect for its ...
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“Utterly incompetent...”

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Apr 18,2018
Minithumbdown
By: 'bristoltennant1234'
Apr 18,2018
7 people found
this helpful
Saga 1: I arranged to see three properties that were being let by Ocean on the same day. I turned up 5 minutes early to the first viewing, after 20 minutes I rang the office I had made the appointments with, they didn't pick up and I was ...
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Comment on agent fees
The fees were fine
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By: Miranda
Apr 25, 2018
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Tom at Bradley Stoke Ocean has been absolutely fantastic. He was very knowledgable whilst showing us around the property (which we are now in the process of purchasing). Nothing was too much trouble and was a pleasure to deal with from start to finish. ...

“Moved into our flat at the beginning of the year ......”

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Mar 15,2018
Minithumbdown
By: 'Georgia'
Mar 15,2018
4 people found
this helpful
Moved into our flat at the beginning of the year and found our apartment in an absolutely filthy state- took us months for them to agree to come and clean the carpets which were making our whole house smell of mould- and nothing ever done ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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