Oktaj is an impressive and hardworking agent, he is very reliable. Amicable and courteous attitude as well as very professional; he is always easy to reach and genuiely is the best agent I have encountered. He has made this flat rental process agreeable!... read full review
Oktaj is a very good agent, he is easily contactable through phone and email. The process of viewing until the actual signing of the contract went very well. Furthermore, he managed to lower the initial price. He was also very quick at trying to resolve our Internet connection problem. In that context, he came to have a look at the flat the same day as we had the problem. He is very helpful and efficient.... read full review
We are a group of international students who were looking for properties back in March. We were very impressed with the speed at which Oktaj got in touch with us about the properties. Oktaj brought us around a few different options until we found the one we are living in today. He has been very helpful, answering all our questions and patiently explaining the various procedures to us.... read full review
Easily contactable throughout the process, and quick to respond to problems such as no hot water, sink blockages etc. Also replaced the poor quality oven in the property efficiently and without complaint. Both Oktaj and Shafi are friendly and accommodating, which, being an inexperienced group of students, was a great help.... read full review
Zan has been really helpful throughout the whole process, he knew what we were looking for and offered us the place which we are staying at. He also helps us solved some problems we had when we initially moved in and that made settling in to our new apartment so much easier!... read full review
The agent helped me a lot when I was finding a place to live. Since it was the first time that I rent a house in London, I asked so many questions about renting houses, including some house renting knowledge, fees and contract details. All of them are answered in details by Oktaj. And other staffs like Zan and Shafi are kind and with a sense of responsibility.... read full review
Before tenancy, a lot of help was given by the agent in terms of details of the property. Emails and calls were also replied quickly so that part was really commendable. Everything went smoothly from property viewing until signing of contract. However, a few days before the agreed moving date, we were informed that we had to postpone the move-in date as the previous tenant had extended their tenancy by a week. That was not a huge issue for us as our tenancy for the previous property was not yet ... read full review
View all comments (1)
Thank you for your review
We just wanted to clarify that according to our records we received an email offer from you guys on the 18th April 2015, advising that that you wanted to start contracts on the 8th June 2015, which was your actual move in date. Therefore we are puzzled to see how the contact start/move in date was postponed?????
We always give the previous tenants the opportunity to have the flat professionally cleaned themselves before vacating the property, whi ...
4 Star Review
Branch: London, 42 Hampstead Road
Services: Lettings (as a Tenant)
Rent PCM: £700 Would you recommend?: Yes
Two of my friends and I were looking for a flat to share for a year from around September. We were looking around the NW1 area which encompasses Camden, Mornington Crescent, and Warren Street. We came across Oakford estates and consulted them for a place for around £530 per week per property in the nearby area. Oktaj, who was our consultant, initially couldn't find a place within out budjet, however, he said that he could negotiate with the landlord to reduce the price of a property that w... read full review
Comment on agent fees
Fees for Oakford Estates were ‚£120 per person which I thought was reasonable.
Overall a good service.
Would have been more satisfied if the agency would in some sort of way ensure that the property offered to the tenant is in a level of cleanliness that we can await for - at least in line with what the inventory statement is asking when leaving the flat.... read full review
Zan did his best job to help us to find a property and gave us a best price which we can offer. And he also help us with the problem of council tax and bills. We are really appreciate for what he has done.... read full review
The staffs in Oakford Estate are indeed very helpful and patient, esp. Oktaj, every time we have trouble in dealing the property's problems, he was efficient and patient. And I think this agent is also very professional on their management, I would be pleased to recommend this agent.... read full review
Very friendly and prompt service regarding any issues whatsoever, including queries on rent, utilities, repairs and upkeep, prospective tenant viewings and so on. Always explained details to us. Very honest dealings on the financial side, deposits always promptly returned.... read full review
Very professional manner of dealing with clients in every matter. Quick replies to any queries I could possibly have regarding the letting. The move in process was swift, conducted in a professional manner and without any setbacks.... read full review
Overall ok service - not terrible, not great.
It all felt a bit rushed and it would have been useful to have known that whatever we include in the offer is final as we were not in a position to inspect all the repairs/removals required in the flat. i.e. being informed that the television is the landlord's or that the oven is not working - that is something we cannot test and would expect for it to have been in working order when paying all the fees.... read full review
The agent had been very efficient and helpful. All procedules were carried out smoothly and professionally. Everything was finished within 4 days with great quality of service. I would recommend him without hesitation.... read full review
I am very impressed with the speed, thoroughness and professionalism that Zan showed in renting out my property recently. I only dealt with one member of staff; Zan, but am sure that his work ethics typifies and exemplifies policies expected from Oakford Estates.
I would highly recommend this company to any landlord that is going after quality tenants amongst other criteria.... read full review
Branch: London, 42 Hampstead Road
Services: Sales (as a Vendor)
Sold price: £650000 Would you recommend?: Yes
Branch: London, 42 Hampstead Road
Sales (as a Vendor)
Sold price: £650000 Postcode: NW1
0people found this helpful
Very pleased with the whole process of selling- especially as it was my first time.
From start to finish Zan was extremely helpful and efficient, always responding to my emails/ calls and contacting me when necessary.
He is very straightforward, keeping the selling process as smooth and stress free as possible, which allowed me to continue with my personal and work life in confidence.
Overall I'd say the team at Oakford Estates are doing a fantastic job and I'm looking forward to working ... read full review
The agency was excellent in providing a good costumer service. The communication between the agents and we the tenants was great in the sense that they got back to us quite quickly with what ever issues we had.... read full review
The agent has been very helpful so far, from the application process until the moving-in stage. He was very accommodating when we encountered a slight problem during the application process. The inventory they provided was quite good and thorough. Although the place was not as "professionally clean" as was indicated in the contract (and as we hoped it to be), the agent assisted us in dealing with some issues we had when we first moved in and in contacting the landlord about those issue... read full review