• Chloe Fox MARLA
    Chloe Fox MARLA
  • Glenn Sanson MARLA
    Glenn Sanson MARLA
  • Emma Hawkins
    Emma Hawkins
  • Steve Ruxton-Cocker
    Steve Ruxton-Cocker
  • Hannah Stanbridge
    Hannah Stanbridge
  • Phil Hall
    Phil Hall
  • Richard Snatt MNAEA, BA Hons
    Richard Snatt MNAEA, BA Hons
  • Amy Williams
    Amy Williams
  • Neil Newstead
    Neil Newstead
  • Adam Sellers
    Adam Sellers
  • Samantha Hensher
    Samantha Hensher
  • Rachel Evans
    Rachel Evans
  • Anna Hill
    Anna Hill
  • Vic Reed
    Vic Reed
  • Francesca McGuigan
    Francesca McGuigan
  • Emily Gillam
    Emily Gillam
  • Kerry Newstead MARLA, MNAEA
    Kerry Newstead MARLA, MNAEA
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Alice Cruttenden
    Alice Cruttenden
  • Zoe Bowles
    Zoe Bowles
  • Rebecca Green
    Rebecca Green
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • Callum Smith
    Callum Smith
  • Lucy White
    Lucy White
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hasting Read full description...One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
Sep 22,2017
Minithumbup
Lucy White
Chloe Fox MARLA
By: 'David comley'
Sep 22,2017
0 people found
this helpful
Was pleased with how Lucy dealt with our move. Lucy was very professional and very pleasant to deal with. All together a good experience....
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Comment on agent fees
Bit expensive.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Amy Williams
By: 'Sam F Taylor'
Sep 05,2017
0 people found
this helpful
From our first meeting I was sure Amy was a kind and consumate professional. She listened to what I had to say in regards to what kind of property I wanted and responded immediatly, even arranging a viewing of a house three weeks before the original date I was given to see it. When problems emerged regarding my references she moved mountains to put our landladies mind at ease and was always on the end of the phone talking me throught what was going on. Couldn't ask for a more helpful and friendl...
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Comment on agent fees
Very reasonable, worth every penny.
Was this helpful? Yes
By: Amy Williams
Sep 05, 2017
View all comments (1)
Thank you very much Sam. I hope you are all settled and happy in your new home ...
Sep 01,2017
Minithumbup
Patrick Woolgar
Anna Hill
By: 'Rosie'
Sep 01,2017
0 people found
this helpful
Both Patrick and Anna deserve five-star ratings for their warm, friendly service. They responded to queries quickly and in-depth, and made all information supplied very clear. They were a delight to deal with and I would happily deal with them again in future, and recommend them to others....
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Comment on agent fees
The fees were reasonable and as expected.
Was this helpful? Yes
Aug 30,2017
Minithumbdown
By: 'Unhappy previous tenant'
Aug 30,2017
2 people found
this helpful
I was weeks away from giving birth when we moved to our house and all was well, unfortunately when we got to the winter it became clear that the house was damp riddled and caused numerous chest problems with our baby as well as damage to our belongings, oakfield swiftly contacted the landlord who arranged for a builder to have a look, the builder gave us a list of the work that needed doing but sadly our landlady did not want to pay to have it done. After speaking with the builder it turned out ...
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Comment on agent fees
In line with other estate agents
Was this helpful? Yes
Aug 23,2017
Minithumbup
Charlotte Wilkinson
By: 'Liz'
Aug 23,2017
0 people found
this helpful
From my first phone call to Oakfields I have been impressed by the way Charlotte has dealt with my property. She was friendly, clear, informative, and precise, answering my questions and giving me extra (and needed) information. She kept me up to date, did what she said she'd do, and I trusted her advice and judgement. Overall my experience was an extremely positive one, and I'm happy recommending Charlotte and Oakfields....
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Comment on agent fees
The fees were fair and competitive.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Charlotte Wilkinson
By: 'Adam'
Aug 17,2017
0 people found
this helpful
I was most impressed with Charlotte. As well as being a very likable person, she demonstrated a thorough knowledge of the market and acted in an extremely professional manner. She was always very promp and helpful....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'The Gunners'
Aug 04,2017
0 people found
this helpful
We feel that Susan Lee at Oakfield, Bexhill, is the best estate agent we have ever had dealings with. She went over and above her role, both dealing with the acceptance of our offer through to exchange. She was always available to talk to, any time of day and even on her days off, and never failed to keep us up-to-date with how things were progressing. She has an excellent way with clients and made us feel very comfortable and relaxed with the house purchase. Even though she was not selling o...
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Comment on agent fees
N/A as we were buying through them
Was this helpful? Yes
Aug 04,2017
Minithumbup
Lucy White
By: 'Sheila'
Aug 04,2017
0 people found
this helpful
Lucy was bright and engaging but, more importantly, knows her stuff and was able to guide us through the never ending paperwork involved with renting in an amazingly short time....
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Comment on agent fees
I have no previous rental experience to be able to asses, but I think they are probably reasonable
Was this helpful? Yes
Aug 02,2017
Minithumbup
Rachel Evans
Emma Hawkins
By: 'Cantelupe'
Aug 02,2017
0 people found
this helpful
Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the other tenants for remidial works that are to be carried out. Thank you and carry on...
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Comment on agent fees
Feel the fees are a bit high, but we have had a lot of problems with the block.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Rachel Evans
By: 'Neil Billing'
Aug 01,2017
0 people found
this helpful
Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed. I have enjoyed our relationship over many years....
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Comment on agent fees
Fee arrangements have always been discussed and agreed, when necessary.
Was this helpful? Yes
Jul 30,2017
Minithumbup
Rachel Evans
By: 'Agony'
Jul 30,2017
0 people found
this helpful
We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not available....
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Comment on agent fees
Bad
Was this helpful? Yes
Jul 30,2017
Minithumbup
Rachel Evans
By: 'Allan Walsh'
Jul 30,2017
0 people found
this helpful
I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our residence....
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Comment on agent fees
OK
Was this helpful? Yes
Jul 27,2017
Minithumbup
Amy Williams
Hannah Stanbridge
By: 'Bianca'
Jul 27,2017
0 people found
this helpful
I would really recommend Oakfield as an estate agency. All the staff was helpful and I got my dream home. The process was easy and no major requirements from them to get the keys for my new property here in England. Thank you again for all your help and support. Hannah&Amy keep up the good work!!...
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Was this helpful? Yes
Jul 27,2017
Minithumbup
Rachel Evans
By: 'Terry RTM company Director'
Jul 27,2017
0 people found
this helpful
Rachel is always very pleasant and a pleasure to deal with. Rachel has always been 100% efficient and is a credit to Oakfield. What more can I say, only to hope she remains a member of your staff for a long time yet. Terry Williment RTM co 2 Devoshire Road...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 25,2017
Minithumbup
Rachel Evans
By: 'L Monks'
Jul 25,2017
0 people found
this helpful
I have found Rachel Evans to be a very professional and helpful agent. Rachel has a full understanding of Block Management and Residential Leasehold and is very knowledgeable when it comes to dealing with any queries. I look forward to having a long, prosperous relationship with Rachel and Oakfield....
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Rachel Evans
By: 'Jane Duffey'
Jul 24,2017
0 people found
this helpful
I have been using Oakfield Block Management for about 10 months now and have found their service exceptional compared to our previous Management Company. Rachel and her team are very approachable and always willing to help. They seem extremely organised and definitely go that extra mile. I don't find myself having to chase this company. They appear to be very good at what they do and I would say they offer a polished service....
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Comment on agent fees
The Agent's fees are similar to other Management Companies in the area, but the service you receive from Oakfield is money well spent!
Was this helpful? Yes
Jul 23,2017
Minithumbup
Rachel Evans
By: 'Kev atkinson'
Jul 23,2017
0 people found
this helpful
Rachel manages the building I own a flat in and her service is excellent in my view. I currently live in the Philippines so all contact any any discussion is that much more difficult with the seven hour time difference but she always assists me with anything I need and keeps me informed whenever needed. Excellent....
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Comment on agent fees
I'm fine with the fees for the service we get
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Merlin'
Jul 22,2017
2 people found
this helpful
Sue is a great asset to Oakfields , she has a friendly personality and combines that with efficiency and determination to get the job done. An absolute gem and can`t recommend her highly enough....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 22,2017
Minithumbup
Neil Newstead
By: 'G.B'
Jul 22,2017
0 people found
this helpful
As one of the main contacts for our block, Rachel Evans has always been very helpful, knowledgable and professional. Rachel is responsive to messages and e-mails and endeavours to resolve issues as they arise....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Charlotte Wilkinson
Chloe Fox MARLA
By: 'Tim Still'
Jul 21,2017
0 people found
this helpful
I approached Oakfield to find me a tenant for my property on a Let Only basis. I had been stung by an agent before, losing £1000 due to a bad situation the agent created, so I was very wary and asked a lot of questions throughout the process. I mainly dealt with Charlotte and Chloe, and they were a pleasure to work with. Helpful and keen to make sure I had all the information I needed, that set my mind at ease, and ultimately the process was followed through from start to finish in a posit...
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Comment on agent fees
Thier fees appear to be on par with other agents in the area.
Was this helpful? Yes
Jul 21,2017
Minithumbdown
Rachel Evans
By: 'T'
Jul 21,2017
0 people found
this helpful
I have dealt with Rachel a lot and she has been great. She has been very understanding, patient and helpful and is prompt with her responses to emails/questions....
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Comment on agent fees
Oakfield need to be more upfront about their fees, and in particular, the 'added extras'.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Francesca McGuigan
By: 'Will'
Jul 20,2017
0 people found
this helpful
Very happy with the service I have recieved from Francesca and the other staff at Hastings Oakfield branch. Many Thanks....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Katie Nichols
By: 'Mr L Whatman'
Jul 20,2017
0 people found
this helpful
I wish to express my thanks to a member of your company Katie Nichols for the handling of the tenancy maintenance for my property. Not only is she a kind and caring young lady but a dedicated one too. She showed great efficiency and professionalism in the way she went about the task at hand. I feel you are lucky to have her on your team. An asset to your company and a credit to herself....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2017
Minithumbup
Neil Newstead
Rachel Evans
By: 'Geoff Grubb'
Jul 20,2017
0 people found
this helpful
Neil was very helpful and professional in our change from our previous management to a management company. Rachel is very good, understands and communicates very very well - for a whole range of issues relative issues - both on line and on telephone....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 17,2017
Minithumbup
Katie Nichols
By: 'Queens'
Jul 17,2017
0 people found
this helpful
I just wanted to show my appreciation after Katie recently dealt with a rather smelly issue, she was excellent when it came to updating me and never failed to respond to my emails or requests I found Katie to be thoughtful, nice , straight talking and honest whilst remaining very professional through out. I am Very impressed thank you....
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Was this helpful? Yes
Jul 17,2017
Minithumbup
Callum Smith
Hannah Stanbridge
By: 'K Andrews'
Jul 17,2017
0 people found
this helpful
Callum tied up a sale vey quickly on my house, and also give me feed back after every viewing (which was not many, as he sold it so quick). Hannah did a great job with the sale progression, updating me on every step. It was a nice and easy - no had nothing to worry about. Excellent job done, I would completely recommend Oakfield. When I was ringing around other local agents - they were by far the most professional agent I spoke to...
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Comment on agent fees
Good fees
Was this helpful? Yes
Jul 17,2017
Minithumbup
Katie Nichols
By: 'St. Helens'
Jul 17,2017
0 people found
this helpful
I wish to express my thanks to a member of your company Katie Nichols for the handling of the tenancy maintenance for my property. Not only is she a kind and caring young lady but a dedicated one too. She showed great efficiency and professionalism in the way she went about the task at hand. I feel you are lucky to have her on your team. An asset to your company and a credit to herself....
read full review
Was this helpful? Yes
Jul 14,2017
Minithumbup
Katie Nichols
By: 'TKL Properties Ltd'
Jul 14,2017
0 people found
this helpful
We have always found Katie Nicholls to be totally professional in every way and from a Landlord's point of view, she always has our interests at heart, especially when it comes to negotiating with Contractors. She is a very good Ambassador for Oakfield...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Amy Williams
Patrick Woolgar
By: 'Carl'
Jul 10,2017
0 people found
this helpful
Everybody that I dealt with at Hastings has been very helpful. I am now in possession of the keys and am looking forward to moving in....
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Comment on agent fees
Seems a little high, maybe I'm just a little out of date with prices.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Patrick Woolgar
By: 'Dave'
Jul 07,2017
0 people found
this helpful
Overall a very friendly and approachable guy who was quick to answer questions and make things happen! As a first time renter, I would suggest some more help during viewings, which would of helped me think of things I didn't think of at the time. (No phone line installed, no lock on bathroom). Overall a very positive experience!...
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Comment on agent fees
Not the cheapest in the area but couldn't fault service.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
277 5 480 19 181 3 156 1 73 8

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Last updated at 9:55 AM 27/03/2017 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

Awards won by Oakfield

Individual Branch Awards

Bexhill on Sea, TN39 3JL

Eastbourne, BN21 4QG

Hastings, TN34 1NH

St Leonards on Sea, TN38 9NN


Bexhill
12 Sackville Road, Bexhill on Sea TN39 3JL
(450)
Eastbourne
35 Cornfield Road, Eastbourne BN21 4QG
(245)
Hastings
Haig HouseStation Road, Hastings TN34 1NH
(431)
show all branches (4)
Head Office St Leonards on Sea
Unit 4 Hayland Industrial ParkMaunsell Road, St Leonards on Sea TN38 9NN
(27)


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