• Chloe Fox
    Chloe Fox
  • Joshua Thompson
    Joshua Thompson
  • Glenn Sanson MARLA
    Glenn Sanson MARLA
  • Emma Hawkins
    Emma Hawkins
  • Steve Ruxton-Cocker
    Steve Ruxton-Cocker
  • Hannah Stanbridge
    Hannah Stanbridge
  • Phil Hall
    Phil Hall
  • Richard Snatt MNAEA, BA Hons
    Richard Snatt MNAEA, BA Hons
  • Amy Williams
    Amy Williams
  • Gemma Nugent
    Gemma Nugent
  • Neil Newstead
    Neil Newstead
  • Samantha Hensher
    Samantha Hensher
  • Rachel Evans
    Rachel Evans
  • Anna Hill
    Anna Hill
  • Vic Reed
    Vic Reed
  • Francesca McGuigan
    Francesca McGuigan
  • Charlotte Osborn
    Charlotte Osborn
  • Emily Gillam
    Emily Gillam
  • Kerry Newstead MARLA, MNAEA
    Kerry Newstead MARLA, MNAEA
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Alice  Cruttenden
    Alice Cruttenden
  • Zoe Bowles
    Zoe Bowles
  • Emma Adams
    Emma Adams
  • Rebecca Brown
    Rebecca Brown
  • Lee Fox
    Lee Fox
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hasting Read full description...One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
Jan 20,2017
Minithumbup
By:
Jan 20,2017
Featured Review
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She was very polite and helpful from the beginning.She was also supportive , we got quick answer to all our question. We feel like , we can always turn to her in the future and she is willing to help us....
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Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
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Having failed to sell my flat after 5 months, I instructed Oakfields and was under offer in 3 days. Charlotte was always at the end of the phone and advised and reassured right up to moving. Without doubt Oakfields will be instructed next time I move. I will continue to recommend them....
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Comment on agent fees
I knew the fixed fee before instructed. Very fair.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
Featured Review
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I bought a flat in July 2016 through Oakfield Eastbourne. Although I found the legal process stressful and lengthy, the girls at Oakfield Eastbourne were extremely helpful and patient with my almost daily emails to them! Their experience and calm manner helped me to get through the arduous buying process ! I was kept in constant communication re my purchase. I was very happy to have them along for the ride!...
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
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I have had a very positive working relationship with the Bexhill branch for almost 4 years now. Chloe and her team are always polite and friendly and very helpful. They also have a high degree of flexibility which is helpful in those "sticky situations" which arise from time to time....
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
Featured Review
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Lucy was very helpful and kind. After viewing the flat she patiently answered loads of questions about it for me. I would definitely recommend Oakfield to friends on family....
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Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
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Amy took me to see many different properties in many different locations. Her advise was superb and she answered all my questions very informatively. I would recommend her services to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
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Very pleased with Rebecca's efficiency and answers to my requests .She has a pleasant manner& is easy to communicate with ....
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Comment on agent fees
Fees reasonable for the service I get .
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
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efficient, friendly, knowledgeable and proffessional - a pleasure to deal with. Happy to recommend a good member of the Oakfield team....
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Jan 11,2017
Minithumbup
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Jan 11,2017
0 people found
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Lee was so helpful in every aspect through out this process. He was efficient when replying to us, kept us up to date with all details we asked for, made valid suggestions of properties and was honest in what he thought would and wouldn't work for us. We really appreciate the help and highly recommend asking for him if you're able to....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
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I received excellent service from Amy she was brilliant. She found me the right place for myself and my son and nothing was too much trouble. She went above and beyond for me in more ways than one, she is an asset to this company. Also Amy is friendly,approachable and was very helpful....
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Comment on agent fees
good
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
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Throughout the letting process all of my dealings with Oakfield were very pleasant and overall I had a fantastic experience with them....
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Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
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I approached Oakfield after having received a mailing letter advising they had clients waiting to purchase homes in my area. As I was planning on selling I called and booked a valuation appointment with Charlotte. I knew straight away that I had chosen the right estate agents. Charlotte was very friendly, enthusiastic and professional from the start. She explained everything very clearly. Viewings were booked straight away with Heather to show prospective clients round on my behalf and withi...
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Comment on agent fees
The agents fee very acceptable.
Was this helpful? Yes
Jan 04,2017
Minithumbup
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Jan 04,2017
0 people found
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Lettings Dept. - was with another agent for a number of weeks, lots of activity but just didn't come together. Charlotte persuaded me to come to Oakfield, within 10 days we had a tenant referenced and ready to move in. Lucy 'took responsibility' from start to finish professional - as a landlord you cant ask for more - Thank you....
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Comment on agent fees
very reasonable fee.
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
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Callum's friendly efficiency and his willingness to find answers to the questions I asked him, impressed me. I've been shown round properties by agents who have no knowledge of the house or flat concerned and who care even less. Callum had clearly researched the properties beforehand, was knowledgeable about the amenities of the area, and came back to me extremely quickly with the answers to anything he hadn't immediately known. A very polite, pleasant and keen employee....
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Comment on agent fees
Not applicable - I'm a buyer
Was this helpful? Yes
Dec 24,2016
Minithumbup
By:
Dec 24,2016
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Greg was absolutely brilliant, and very very professional! He sold the flat in 1 day for the asking price; I could hardly believe it! I can safely say he was the best agent I have ever dealt with....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Greg Antioch
Dec 29, 2016
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Thank you Gabriella, I am really pleased we managed to get the flat sold for you ... it is really helpful when vendors listen to us when we tell them a genuine sales price we always try to give the best advice.....
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
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Gemma helped us move twice within 1 year and was extremely helpful both times, going above and beyond to find us a suitable property. Being friendly and approachable, coupled with the fact she gets the job done, makes her an asset to the company....
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Comment on agent fees
More expensive than peers
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
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Charlotte did the initial viewing with me. Knew her stuff and the things she wasn't sure of she found out for me very quickly. Roxanne helped me process things over the phone and both helped me when the key to the front door wouldn't work properly. Both lovely people and are a credit to the business...
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Comment on agent fees
Agent fees were fine, nothing unexpected
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
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Richard and his team, especially Lee were always complimentary and optimistic about the property's selling potential. Very easy to talk to with a much appreciated honesty in regard to the market circumstances....
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Comment on agent fees
In line with competitors
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
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Greg was one of the most genuine and knowledgable estate agents I have ever met. There was never a moments need to chase or query anything throughtout the process. The service I received was excellent and I would highly recommend Oakfield to anyone that wants to sell a property in the Hastings area. I had a very accurate valuation from Greg and also solid advice about how to maximise the flat's potential in today's current market. I personally feel that Greg's expertise made all the difference a...
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Comment on agent fees
good
Was this helpful? Yes
By: Greg Antioch
Dec 19, 2016
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Thank you Miriam for such kind words... You were a dream client and I could not have done it without your support, understanding and patience.....
Dec 19,2016
Minithumbup
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Dec 19,2016
0 people found
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Very polite and helpful agent, would recommend. Made it very easy for a first time renter to understand everything that had to be done which was extremely helpful....
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Comment on agent fees
Fees were not as high as expected which was good.
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
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Greg has been very helpful, caring, concerned and supportive throughout these past 3 months it took buying our seaside flat. He has always been available and replied to my many emails immediately. He has been sincere and genuine in his correspondence always calm and reassuring. Throughout the whole process we felt he was completely trustworthy. We can highly recommend him....
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Comment on agent fees
Not applicable.
Was this helpful? Yes
By: Greg Antioch
Dec 19, 2016
View all comments (1)
Thank you so much for your kind words, I am so pleased we managed to get you into your new home for Christmas.....
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
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Having helped us with a move 6months prior, we knew we were in safe hands with Gemma. Professional conduct and an approachable attittude made this move and the whole process almost enjoyable! Gemma is a true assest to the company and long may she reign....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
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Greg responded to emails, kept me informed during the selling process, and took charge of any stumbling blocks (as they sometimes do) in the sales process....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
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Greg was helpful and friendly at all times throughout the selling process. He negotiated on my behalf with the buyer to obtain the maximum sale price. It was an unusual sale as the buyers were looking for a flat in particular areas and the agents approached residents in my flats, rather than me deciding to sell first and engaging the agents first. My personal circumstances were also unusual as prior to receiving the offer my decision to sell was only provisional. All in all, Greg dealt with the ...
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Comment on agent fees
The fees were as expected, but considering that the agents were effectively working for the buyer in finding a property, rather than me as a seller in finding a buyer, it would have been nice to have paid less. C'est la vie!
Was this helpful? Yes
By: Greg Antioch
Dec 14, 2016
View all comments (1)
Thank you John, I am glad this worked out the buyer is super happy I have literally just moved them in.....
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
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Our experience with Oakfield was positive from the start. They were professional and efficient, and the outcome was all that we wanted. We quickly established a friendly dialogue, and every point that we raised was quickly dealt with. As a result we are happily installed in a rented house, and have turned it into a home....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
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Thank you frankie for first class service you always so friendly and polite on phone calls anything I've asked for frankie takes care of it 110%...
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Comment on agent fees
Fees are quiet good
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
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It is my first time letting a property, Amy was very helpful and made it smooth and easy to understand the process of all paperwork involved to get the property and I would highly recommend her to anyone that asked or was looking to rent/buy....
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Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
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Although Richard was very friendly, I got the overall impression he was working more for for the buyer rather than the seller who was paying your bill....
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Comment on agent fees
To high compared to what is availabe now on the internet. I wanted a quick sale but my sale dragged on. The consequence being I lost £20,000. On the exchange rate.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
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I was looking for rented accommodation on various property portals back in June 2016, and when contacting Oakfield about a flat I'd seen on a site, found Lee to be very enthusiastic, helpful and proactive. Rather than just answering yes or no to my enquiry about whether a particular flat was still available (which I found with some other agencies), he asked pertinent questions and made suggestions about what else was available, arranging to show me 3 flats in a short space of time. His follow-up...
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Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
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We have used Oakfield's in the past to find us tenants, once in Hastings and twice in Bexhill (different properties). The tenants have looked after the properties and paid the rent on time. Charlotte provided the usual professional service that we have come to expect from Oakfield's. Although the initial rental price suggested was a little high, I'm sure that it was obtainable but as winter was with us and Christmas approaching we decided to drop it to a level that we felt would let more easily...
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Comment on agent fees
The fees Oakfield's charged us were very competitive compared with other agents fees.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
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Lee is an enthusiastic agent who has worked hard for us and achieved good results due to his hard work. Thanks...
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Comment on agent fees
Well set out os we knew the costs.
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
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In general good experience but I would like to be contacted more frequently regarding the reference, move in date etc. Rather disappointed with the state of the flat I moved in to....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
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We have used Oakfield before so returned to them when we had a property to rent and once again the service was second to none, everyone involved was courteous, patient, efficient and very proactive, we were very happy with the service and fully intend to use them next time around...
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Comment on agent fees
Oakfield fees seem to be comparable to most of the agents we researched.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
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Pleasant, efficient, helpful and left positive impact as soon as we met. I will recommend both of them to others....
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Was this helpful? Yes
Nov 28,2016
Minithumbdown
By:
Nov 28,2016
0 people found
this helpful
There was poor transition after Kevin left and other staff took over in dealing with ongoing repairs. I was left with work not being supervised and consequently not carried out according to what I wanted. This was work costing over £2,000. The contractors used for some of the work are poor. I would not recommend you let Oakfield organise any plumbing work. Their contractor installed the cheapest, poorest quality equipment on the market that led to no-end of problems with noise and vibratio...
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Comment on agent fees
Expensive
Was this helpful? Yes
By: Emma Hawkins
Nov 28, 2016
View all comments (1)
Dear 'Former Customer' Thank you for taking the time to leave a review of Oakfield. I would like to start by apologising that you do not feel the service you have received from Oakfield is of the standard you would have expected from your managing agents. Oakfield strive to provide excellent customer service to all of our Clients and I am both sorry and disappointed to hear that you have not had the benefit of this. I would welcome and opportunity to discuss these matters with you if you w....

NAEA ARLA ARMA TDS SAGEagent


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251 5 418 17 163 3 147 0 50 7

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Last updated at 10:06 AM 15/02/2016 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 10:06 AM 15/02/2016 by allAgents

Awards won by Oakfield

Individual Branch Awards

Bexhill on Sea, TN39 3JL

Eastbourne, BN21 4QG

Hastings, TN34 1NH

St Leonards on Sea, TN38 9NN

Firm rankings



Bexhill
12 Sackville Road, Bexhill on Sea TN39 3JL
(398)
Eastbourne
35 Cornfield Road, Eastbourne BN21 4QG
(212)
Hastings
Haig HouseStation Road, Hastings TN34 1NH
(389)
show all branches (4)
Head Office St Leonards on Sea
Unit 4 Hayland Industrial ParkMaunsell Road, St Leonards on Sea TN38 9NN
(12)

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