Oakfield
4.7/5, 1341 reviews
97% recommended
95% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
90% lettings fee satisfaction
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells. show more One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £42,000 £915,000
Lettings 91% 90% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
302 6 548 24 206 3 163 1 76 12
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA ARMA TDS SAGEagent
Images & Videos

“Lucy has shown a consistently high level of c......”

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Jun 29,2020
Minithumbup
Lucy
By: 'Linda Revill'
Jun 29,2020
0 people found
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Lucy has shown a consistently high level of customer care during our search, and secure, of a rental property in Hastings. We were a challenging case as we a/ are currently in the Mediterranean and b/ we have two Spanish Water Dogs. Lucy took all ...
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“Excellent service provide Very polite Answe......”

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Jun 22,2020
Minithumbup
Ronnie
By: 'Jack law'
Jun 22,2020
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Excellent service provide Very polite Answered all questions we had to the best of his ability Was on time / early Very good meeting...
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“Great estate agent...”

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Jun 12,2020
Minithumbup
Ronnie
By: 'Jesmond renter'
Jun 12,2020
0 people found
this helpful
Ronnie was very friendly and chatty both on the phone and in person whilst we were viewing a property. He answered all the questions we had and ensured we had a good understanding of how everything works....
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“Professional and timely....”

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Jun 04,2020
Minithumbup
By: 'Paul Zecchin'
Jun 04,2020
0 people found
this helpful
I spoke with Charlotte on the phone and have had email communications with Joshua and Lucy. All very efficient with time scales and questions asked. Within 3-4 days and only through it being a bank holiday and of course partial lock down, they gave me ...
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“Lucy at Oakfield has been amazing helping me ......”

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Jun 01,2020
Minithumbup
By: 'Debbie Milner'
Jun 01,2020
0 people found
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Lucy at Oakfield has been amazing helping me with my move, I received excellent Customer Service and professionalism from her especially through these unprecedented times, and would highly recommend all the team at Oakfield....
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“The process of selling my property through Oa......”

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Apr 16,2020
Minithumbup
By: 'David'
Apr 16,2020
0 people found
this helpful
The process of selling my property through Oakfield went smoothly from start to finish, with Oakfield keeping me informed throughout. Highly recommended service. I would definitely use Oakfield again....
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“Excellent service from Oakfield - highly recommended!...”

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Mar 31,2020
Minithumbup
Nattasha
Joshua
By: 'Will Thomson'
Mar 31,2020
0 people found
this helpful
Excellent service from Oakfield. Always kept us informed of the progress in selling our late father's house and generally seemed on top of things. And we got a good price for the property. Very friendly team, many thanks to Nattasha, Josh and all in the ...
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“Oakfield have accessed my details from the pr......”

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Mar 18,2020
Minithumbdown
By: 'Christopher Steward'
Mar 18,2020
0 people found
this helpful
Oakfield have accessed my details from the property register since I registered one of my properties to rent with my usual agents, they have suggested that my agent has not been doing a good job as the property is still available. This is because my ...
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Was this helpful? Yes
By: Emma Hawkins
Mar 22, 2020
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Hi Christopher, I am sorry that you have been unable to contact any of our team following receipt of our letters. I am more than happy to discuss any concerns you have, please contact me on 07969 102529 at the same time i can take your full details to ensure you receive no further letters from Oakfield. Warmest Regards Emma ...

“Oakfield have adopted excellent staff from Sm......”

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Feb 18,2020
Minithumbup
Danielle
Georgia
By: 'Shelton Botha'
Feb 18,2020
0 people found
this helpful
Oakfield have adopted excellent staff from Smart Property and their team will be strengthened hugely by their new members. You guys are amazing....
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“Couldn’t recommend Lucy enough, Lucy was so h......”

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Jan 30,2020
Minithumbup
Lucy
By: 'Jason soan'
Jan 30,2020
0 people found
this helpful
Couldn’t recommend Lucy enough, Lucy was so helpful and made the process so easy and stress free! Me and my partners first flat together and was unaware of how the process worked and how much there was to it but Lucy was incredible and ...
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“What should have been a straightforward sale ......”

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Jan 05,2020
Minithumbup
Phil
Nattasha
By: 'Karen Drennan-McEwan'
Jan 05,2020
0 people found
this helpful
What should have been a straightforward sale with a cash buyer ran into huge difficulties and delays. With unfailing tenacity, professionalism and expertise, Oakfield got us through to exchange...with Phil Hall and his team, you are in safe hands....
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“House purchase...”

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Dec 24,2019
Minithumbup
Nattasha
By: 'Holly'
Dec 24,2019
0 people found
this helpful
I recently completed on my house purchase with Oakfield, Bexhill. Everyone I met or spoke to had a sunny disposition, always upbeat and helpful. Nattasha dealt predominately with my purchase, who was always honest, friendly and proactive. Thank you to Oakfield for helping this process ...
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“Shocking lack of customer service....”

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Nov 09,2019
Minithumbdown
Emma
Kerry
By: 'William Boyd'
Nov 09,2019
1 people found
this helpful
Initially, my review of this company was positive. However, the way in which they have handled us since July has been nothing short of abominable. They failed to let us know the house was on the market (we found out by some random person at ...
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“Nothing but mistakes from Oakfield. Never tak......”

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Nov 06,2019
Minithumbdown
By: 'Mrs Taylor'
Nov 06,2019
2 people found
this helpful
Nothing but mistakes from Oakfield. Never takes responsibility for anything. Horrible experience and do not listen to the tenant. All they want is money. If you are a tenant beware of deposit claims. STAY AWAY!...
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By: Glenn Taylor
Nov 06, 2019
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Dear Mrs Taylor, Thank you for your feedback. Please could you give me a call on 01424 446644 so we can discuss this further. Many Thanks, Glenn. ...

“Great service...”

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Nov 02,2019
Minithumbup
By: 'Peter Swaffield'
Nov 02,2019
0 people found
this helpful
Charlotte Huthwaite was exemplary in resolving a issue with my property, being let through Oakfield. She kept me informed of the situation and her speedy actions. Oakfield have been thoroughly professional in their approach....
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“Resolved a crisis quickly...”

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Oct 31,2019
Minithumbup
Roxanne
By: 'Sally Ludlam'
Oct 31,2019
0 people found
this helpful
My heating stopped just as the cold nights started. Roxanne was really helpful, thorough and most importantly (I have two young kids) she was fast!...
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“Sam At Oakfield has literally been a God send......”

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Sep 26,2019
Minithumbup
Sam
By: 'Mrs Juanita Murray'
Sep 26,2019
0 people found
this helpful
Sam At Oakfield has literally been a God send .Not only has he helped us secure our dream property at the Sovereign Harbour Eastbourne but has exceeded our expectations. His knowledge and flexibility around viewings has been first class as has his assistance in securing ...
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“We recently moved into the area from pretty f......”

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Sep 04,2019
Minithumbup
Lucy
By: 'Luyi'
Sep 04,2019
0 people found
this helpful
We recently moved into the area from pretty far away. So we needed a place quickly. My wife walked into Oakfield, spoke with Lucy and just over a week later, we have moved into our rented flat. Lucy is on hand to answer questions and ...
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“I would just like to thank all the staff at O......”

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Aug 29,2019
Minithumbup
By: 'Bev'
Aug 29,2019
0 people found
this helpful
I would just like to thank all the staff at Oakfield as they were brilliant polite and professional. I have not rented with Oakfield Hastings before and was a bit nervous but they made me feel at ease. within two weeks I had found viewed ...
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“Couldn't recommend these guys enough! This i......”

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Aug 26,2019
Minithumbup
Lucy
Charlotte Wilkinson MARLA
By: 'Hannah Newman'
Aug 26,2019
0 people found
this helpful
Couldn't recommend these guys enough! This is the second time we have come back to Oakfield to rent a property and we wouldn't want to go anywhere else! They help you through everything and respond to every question you have to ask. They go above ...
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“I've been an Oakfield tenant for a while and ......”

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Aug 19,2019
Minithumbup
Glenn
By: 'Luke caister'
Aug 19,2019
0 people found
this helpful
I've been an Oakfield tenant for a while and called to discuss potentially moving. I spoke with Glenn who was very eager to help. He was able to explain everything from moving out to finding a new property. Will definitely use Oakfield if I do ...
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“Outstanding service ,very happy tenant ,thank you all at Oakfield ,Hastings...”

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Aug 16,2019
Minithumbup
Katie
Hannah
By: 'Emily'
Aug 16,2019
0 people found
this helpful
Fantastic service from Katie and Hannah to help the move go really smoothly for my mother. Polite ,helpful and confidently dealt with all our questions and our anxieties thoroughly and sensitively. Very happy mum and daughter!...
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Was this helpful? Yes
By: Hannah Namvar
Aug 22, 2019
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Hi Emily, Thank you so much for your kind review, it was an absolute pleasure helping you and your Mum with finding a new property. We do hope your Mum will be very happy in the property and we wish you both all the best. Best Wishes Hannah ...

“Lauren and her team were very helpful from st......”

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Aug 14,2019
Minithumbup
By: 'Richard Wilkins'
Aug 14,2019
1 people found
this helpful
Lauren and her team were very helpful from start to finish in selling my property. It was very refreshing that all correspondence were dealt with in a timely manner. Lauren and her team gave me tips in ways to sale my house like tidy my ...
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“If I ever sell, I’d like Oakfield to deal with it!...”

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Aug 02,2019
Minithumbup
By: 'Mirela Iacob'
Aug 02,2019
0 people found
this helpful
Lauren has been great to deal with, really went the extra mile to make things as smooth as possible. I got updated regularly and although the process was long, in the end it wasn’t as painful as I know it can be. Thank you ...
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“Lucy white...”

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Jun 26,2019
Minithumbup
Lucy
By: 'Kevin Cornford'
Jun 26,2019
0 people found
this helpful
Lucy dealt with our rental property very professional always smiling what a good agent she is, she is very helpful young lady so thank you Lucy...
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“Very helpfully...”

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Jun 13,2019
Minithumbup
Emma
By: 'M ali'
Jun 13,2019
0 people found
this helpful
Emma was very friendly she was trying her best to do I I'm very happy with the service thank you Emma...
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Comment on agent fees
No think bad all good every think about I I’m more then happy with the way Emma was dealing with me thank you
Was this helpful? Yes
By: Hannah Namvar
Jun 13, 2019
View all comments (1)
Thank you for taking the time to leave a review, your feedback is important to us and I will ensure that your kind comments are passed onto Emma. We wish you all the best in your new home. Best Wishes Hannah Branch Partner ...

“Great if you are rich...”

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May 20,2019
Minithumbdown
By: 'Nota Hapiguy'
May 20,2019
1 people found
this helpful
Horrid company that is only after ringing out your wallet faster than a casino, they despise people with low funds or on benefits despite trying to pretend they do not, they will not even talk with you unless you earn almost 18k a year in ...
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Comment on agent fees
You must earn almost 18k before they will even talk to you.
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“Really helpful found me my perfect home...”

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May 13,2019
Minithumbup
Lucy
By: 'Ellie earing'
May 13,2019
0 people found
this helpful
Estate agents at oackfield have been nothing but amazing! Helping me find my new home in just a short time period. Very lovely and hard working people!...
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Comment on agent fees
Good
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“"Thank you for my dream home!"...”

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Apr 23,2019
Minithumbup
By: 'Jon'
Apr 23,2019
0 people found
this helpful
Lauren helped me from start to finish with the acquisition of my dream home! I was so impressed as she did all the difficult negotiations and follow up and let me just get on with my life without the added stress. Well done Lauren! A ...
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Comment on agent fees
Good.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

Awards won by Oakfield

Individual Branch Awards

Bexhill on Sea, TN39

Hastings, TN34

Eastbourne, BN21

St Leonards on Sea, TN38


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