• Chloe Fox
    Chloe Fox
  • Glenn Sanson MARLA
    Glenn Sanson MARLA
  • Emma Hawkins
    Emma Hawkins
  • Steve Ruxton-Cocker
    Steve Ruxton-Cocker
  • Hannah Stanbridge
    Hannah Stanbridge
  • Phil Hall
    Phil Hall
  • Richard Snatt MNAEA, BA Hons
    Richard Snatt MNAEA, BA Hons
  • Amy Williams
    Amy Williams
  • Neil Newstead
    Neil Newstead
  • Samantha Hensher
    Samantha Hensher
  • Rachel Evans
    Rachel Evans
  • Anna Hill
    Anna Hill
  • Vic Reed
    Vic Reed
  • Francesca McGuigan
    Francesca McGuigan
  • Emily Gillam
    Emily Gillam
  • Kerry Newstead MARLA, MNAEA
    Kerry Newstead MARLA, MNAEA
  • Charlotte Wilkinson
    Charlotte Wilkinson
  • Alice  Cruttenden
    Alice Cruttenden
  • Zoe Bowles
    Zoe Bowles
  • Rebecca Brown
    Rebecca Brown
  • Lee Fox
    Lee Fox
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • Callum Smith
    Callum Smith
  • upload your photo
    Alice Cruttenden
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hasting Read full description...One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
Mar 23,2017
Minithumbup
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Mar 23,2017
Featured Review
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Great and friendly agent. Lucy helped me and my partner a lot during the process of renting a flat and always answered our questions, which we had a lot of as this was our first own property....
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Comment on agent fees
Good
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Mar 23,2017
Minithumbup
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Mar 23,2017
Featured Review
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We have recently rented a property through Oakfield, Bexhill and can't speak highly enough of the team there. Charlotte was our main point of contact, and was extremely helpful. Where we had been let down by other agents, she listened to our concerns as tenants and dealt with things efficiently throughout the process. We also spoke with Anna and Chloe and as said, found the whole team very welcoming and friendly, taking a lot of the stress out of finding somewhere to live. Highly recommend....
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Comment on agent fees
Higher than other places, but very good service and treated fairly so worth it.
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Mar 22,2017
Minithumbup
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Mar 22,2017
Featured Review
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Zoe from viewing to completion has been a credit to the company. She has handled all questions and queries quickly and taken the problem away, returning with a solution. Brilliant, thank-you....
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Mar 22,2017
Minithumbup
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Mar 22,2017
Featured Review
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Easy to talk to, helpful and knowledgeable. Polite to vendors and myself. I was impressed and would use Oakfield Bexhill in the future....
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Comment on agent fees
Unknown
Was this helpful? Yes
Mar 22,2017
Minithumbup
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Mar 22,2017
Featured Review
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Patrick was very helpful throughout the whole process and if any problems occurred he was straight on the situation and made sure he resolved anything that happened....
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Comment on agent fees
They were okay
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Mar 21,2017
Minithumbup
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Mar 21,2017
0 people found
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I was exceptionally pleased with Charlotte. She achieved in less than a week what another rival agency firm had failed to achieve in two months. I wish i had used her earlier ..Highly recommend...
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Comment on agent fees
Reasonable fees for what she achieved I will use Charlotte again
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Mar 20,2017
Minithumbup
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Mar 20,2017
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I enjoy meet Charlotte and she unsderstood what type of flat I was looking for. She is professional , simpatic, nice and kind....
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Comment on agent fees
Fees good comparative with the market.
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Mar 20,2017
Minithumbup
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Mar 20,2017
0 people found
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The team at Oakfield have been absolutely brilliant in effecting my recent house move. It was a paricularly traumatic event in my life but Heather and Richard , as well as Lauren and the rest of the team brought me through it. They were efficient and empathetic, and dealt with all my queries...(.and I was persistent! ) with their friendly understanding. Nothing was too much trouble and they managed to rustle up a first time buyer when the first sale fell through....
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Comment on agent fees
The feed were as we expected, and for the effort they put in to get me moved was definitely value for money.
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Mar 20,2017
Minithumbup
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Mar 20,2017
0 people found
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Great service from a great team who found my buyer on the first day of viewings. Will definitely use this office again!!...
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Comment on agent fees
Fees were fine.
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Mar 20,2017
Minithumbup
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Mar 20,2017
0 people found
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Roxanne always provides an excellent service, very professional, polite and great to work with. Would highly recommend to anyone looking for a great agent....
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Comment on agent fees
great
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Always takes time to read my feed backs, and let me know what properties I would be interested in. Keeps me up to date every day. Fabulous as Lee always let's me know what's new on the market. Couldn't be happier....
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Amazing service,Amy Williams is really helpful and friendly lady. Always goes above and beyond to deliver ABSOLUTE great service. She makes dealing with estate agents a pleasure!...
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Comment on agent fees
Fees are responsible, a lot cheaper than other agents.
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Charlotte is friendly and professional. Not having used an agent before I didn't know what to expect but Charlotte made the process as straight forward as possible. Any minor issues have been handled very well and cleared up very quickly....
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Comment on agent fees
Everyone hates paying fees but they are everywhere and no different from anywhere else.
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Mar 17,2017
Minithumbup
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Mar 17,2017
0 people found
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Roxanne is friendly and helpful and goes out of her way to provide an excellent service from start to finish....
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Mar 15,2017
Minithumbup
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Mar 15,2017
0 people found
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Rebecca and Kate have both been there to answer any of my questions without fail, ive never had to wait for a reply they have always got back to me ASAP, this is my first time renting and they have made it a lot easier and less scary for me...
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
1 people found
this helpful
We were very pleased with the professional, efficient service provided by Charlotte, Chloe and Linzi at Oakfield Properties. Charlotte appraised our property quickly and dealt with all the paperwork very thoroughly. She found us a tenant within 2 weeks, who is delighted with her new home. All members of the team were helpful and quick to return our calls whenever we contacted the office. Highly recommended....
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Comment on agent fees
On a par with other agents in the locality, good value for the amount of work put in.
Was this helpful? Yes
Mar 14,2017
Minithumbup
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Mar 14,2017
0 people found
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Amazing service ! Helping me and my partner move in and start renting our first home together ! Always helpful whenever we called with questions would highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
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Mar 14,2017
5 people found
this helpful
My experience with Oakfield was not the best one. I'm the four years I lived in the flat rented from you I have not had a single inspection and only last year I had a request for one but the time was not convenient for me so I've never heard back. The roof in my flat leaked for pretty much the whole winter until the landlord had to replace the whole roof because one evening I woke up and I had to put a bucket to collect the water coming through - if anyone form oakfield bothered to come in a...
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Comment on agent fees
The fees are ridiculous
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Mar 13,2017
Minithumbup
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Mar 13,2017
0 people found
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I was very satisfied with them. Very friendly and professional staffs. They helped me whenever I contacted them. I highly recommend this branch....
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Mar 09,2017
Minithumbup
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Mar 09,2017
0 people found
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Am very happy with the level of service Patrick gave me, am very happy in my new flat thanks to Patrick...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
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Mar 08,2017
0 people found
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amazing service, the girls took all the stress out of letting my property. You definitely recommend using oakfields to any landlord...
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Comment on agent fees
Average
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Mar 03,2017
Minithumbdown
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Mar 03,2017
0 people found
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Amy was a very pleasant helpful lady who was thorough & apologised for the wait of us moving into the property. She explained all the paperwork we had to sign & had written us a "new home" card which was nice of her. She did say if we needed anything or had any problems we could call her. We did this & was told by another colleague that as it was a let property they were unable to help. A bit disappointing....
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Comment on agent fees
I found the fees too high for what was needed.
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
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Patrick was very helpful throughout the process of our move. From the time he showed us round the property to when we picked up the keys he was polite, informative and keen to help us with anything we required....
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Comment on agent fees
We think the fees are fair.
Was this helpful? Yes
Mar 02,2017
Minithumbup
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Mar 02,2017
0 people found
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I would like to say a big thank you to the whole team at Oakfield in Eastbourne and especially Richard Snatt for the help and support during the sale of my property. I have only positive memories and wish you all the best for the future....
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Comment on agent fees
reasonable
Was this helpful? Yes
Feb 27,2017
Minithumbup
By:
Feb 27,2017
1 people found
this helpful
Amy, despite the problems that we had with the move, kept her cool and had everything at hand. Much of the delays and stress was to do with the landlord not the lack of ability on the behalf of Amy and the rest of the office staff who work together well. At the end it all came together smoothly and the move from one flat to the next was accomplished without a problem on the day. Well done to Amy....
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Comment on agent fees
Rather on the high side unfortunately.
Was this helpful? Yes
Feb 24,2017
Minithumbup
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Feb 24,2017
0 people found
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Having called a few estate agents in the area we choose to use Charlotte as when we made contact she was very professional and pro-active. We also read the reviews on the website and they were very positive. Once Charlotte had visited the property she was very clear and concise with exactly what they would offer and was very helpful. Needless to say the property had prospective tenants within one day and was signed up within two days....
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Comment on agent fees
Very reasonable fees and willing to negotiate.
Was this helpful? Yes
Feb 22,2017
Minithumbup
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Feb 22,2017
0 people found
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Linzi, top work as always! Service with a smile and a taste of success with the proud purchase of my empire....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
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Feb 20,2017
0 people found
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One of a kind agent, we met him upon viewing the house and since then has been especially helpful in renting the property and any enquiries we may have. Lees determination and excellent level of customer service can only reflect the work that oakfield offer...
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Comment on agent fees
Middle
Was this helpful? Yes
Feb 20,2017
Minithumbup
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Feb 20,2017
0 people found
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Good team... understandable and happy to support. Will recommend them to friends and look forward to a smooth corporation after signing a contract to manage our flat rent......
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 18,2017
Minithumbup
By:
Feb 18,2017
0 people found
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Charlotte has literally been there from the first flat we viewed to the flat that we fell in love with and decided to rent with Oakfield. Charlotte was very professional and polite on our viewings with her and since then she has been so attentitive to every need we have had. After each time me and my partner spoke with Charlotte we discussed how she was so fast in responding to us and how we felt she backed us in any issue we may have had. Charlotte is not only polite and helpful, I cannot stres...
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Comment on agent fees
The fees were not far off the same from others. But I guess we are the wrong people to aks as we don't particularly agree with agency fees but I guess they have to make money somehow. I did find cheaper fees elsewhere but with the staff we felt well taken care of and built trust so paid the fees
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
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I just like to say a massive thank you to Charlotte Wilkinson. This was the first time iv gone through an estate agents and it couldn't have gone any easier or stress free and that was all down to Charlotte so thanks again, i would definitely recommend Oakfield property if your looking for a place in bexhill or surrounding area....
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Feb 09,2017
Minithumbup
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Feb 09,2017
0 people found
this helpful
Frankie is very efficient and professional, always attentive and responds well to requests. Always helpful and proficient in her communication....
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Comment on agent fees
N/a
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Hello , Just want to say thanks for all the help with our recent moving . Very professional , friendly and helpful even after we moved in . Always there to help us if we need any info . Thanks Zoe ....
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Comment on agent fees
Fees were acceptable .
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
this helpful
I took my time when deciding which Agents should manage the letting of my property, a decision made far easier due to Oakfield's professional and friendly service. Charlotte Wilkinson managed the process throughout and instilled absolute confidence. Fantastic and prompt response to all of my (many) queries which were immediately addressed. Charlotte has allowed me to move abroad feeling confident that my property is in good hands. I highly recommended....
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Comment on agent fees
The fees met my expectations and I was pleased that I was able to negotiate a reduction from the original quote.
Was this helpful? Yes
Feb 06,2017
Minithumbup
By:
Feb 06,2017
0 people found
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Thank you, Amy for all your help with my recent move. Professional, friendly and helpful at all times I would recommend you give Oakfield a try. 5 Stars...
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Comment on agent fees
average
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
256 5 439 18 168 3 150 0 56 7

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Agent Fees

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Last updated at 10:06 AM 15/02/2016 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
รขย€ยข A decision we have made
รขย€ยข Any aspect of our work
รขย€ยข A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 10:06 AM 15/02/2016 by allAgents

Awards won by Oakfield

Individual Branch Awards

Bexhill on Sea, TN39 3JL

Eastbourne, BN21 4QG

Hastings, TN34 1NH

St Leonards on Sea, TN38 9NN

Firm rankings



Bexhill
12 Sackville Road, Bexhill on Sea TN39 3JL
(418)
Eastbourne
35 Cornfield Road, Eastbourne BN21 4QG
(223)
Hastings
Haig HouseStation Road, Hastings TN34 1NH
(399)
show all branches (4)
Head Office St Leonards on Sea
Unit 4 Hayland Industrial ParkMaunsell Road, St Leonards on Sea TN38 9NN
(12)

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