Oakfield
4.7/5, 1360 reviews
96% recommended
94% sales valuation accuracy
97% sales fee satisfaction
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells. show more One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 97% £42,000 £915,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
307 7 552 25 211 4 164 1 77 12
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA ARMA TDS SAGEagent
Images & Videos

“We recently sold our property in Tonbridge. T......”

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Mar 14,2021
Minithumbup
By: 'Ronell Lotter'
Mar 14,2021
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We recently sold our property in Tonbridge. Tony was professional, honest and reliable. The photo's he took were fantastic and the viewings he did was well organised. He kept us informed during the whole process, going above and beyond what he needed to do. I ...
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“Really poor communication...”

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Mar 04,2021
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By: 'Elliott'
Mar 04,2021
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Overall not a great experience, for these reasons: 1. Poor communication. 2. We always had to chase things up. 3. They never sent any updates. 4. Initially got my email wrong, so didn't even send the contract. 5. Bill was the wrong amount. 6. On one occasion the agent didn't turn ...
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By: Phil Hall
Mar 04, 2021
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Dear Mr & Mrs Elliott, We are sorry that your experience didn't match your expectations. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. I am happy to have another conversation with you like we did several weeks ago when you first raised some concerns if you are not happy now with how that conversation went. Please contact me on 01323 723500 or email me direct on phil@oakfieldp ...

“I would highly recommend these Agents...”

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Mar 02,2021
Minithumbup
By: 'Rebekah'
Mar 02,2021
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After only one week Oakfield, Bexhill, have sold my flat! Their service was superb - frequent and comprehensive communications received during the process of viewings - and swift turnaround of any questions posed. I would highly recommend these Agents. Thank you!...
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“From the viewpoint of a solicitor...”

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Feb 19,2021
Minithumbup
By: 'Jones'
Feb 19,2021
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My review is from the viewpoint of a solicitor who deals with residential conveyancing, and has to deal with many different managing agents as part of my job. Dealing with Oakfield but more specifically, Rachel Harmer, in connection with both a leasehold property sale as ...
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“Have recently sold a property and purchased w......”

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Feb 16,2021
Minithumbup
Kerry
Nattasha
By: 'Pauline Morriss'
Feb 16,2021
0 people found
this helpful
Have recently sold a property and purchased with Oakfield. Had dealings with the Eastbourne and Bexhill office . Staff were very helpful and kept us up to date ...special thanks to Kerry , Nattasha and Sam who made our purchase possible and we are delighted with our ...
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“Oakfield have recently taken over as agents f......”

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Feb 10,2021
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By: 'Dorothy'
Feb 10,2021
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Oakfield have recently taken over as agents for my letting property. Emma Towner is now my go to person for any issues with the letting. She is holding up extremely well so far! Always helpful and cheery. Thanks Emma....
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By: Chloe Taylor
Feb 11, 2021
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Thank you so much for your lovely comments Dorothy. I have passed these onto Emma for you. Kind regards - Chloe ...

“Recommended...”

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Jan 27,2021
Minithumbup
By: 'Jay'
Jan 27,2021
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We found the perfect property on Oakfield's website and Maisie Winchester answered my enquiry. She was efficient, understanding and really helpful from the start and throughout the process. She kept us fully informed at every stage of the referencing process and was genuinely pleased for ...
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By: Alison Hurkett
Jan 27, 2021
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Good afternoon Jay, Thank you so much for your amazing feedback, I am really pleased to hear that your journey with Oakfield has been so stress free and that Maisie has been so supportive. We are all looking forward to welcoming you in your new home soon! Kind regards, Alison ...

“Lauren has been an absolute star, (I tried to......”

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Jan 27,2021
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Lauren
By: 'LP'
Jan 27,2021
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Lauren has been an absolute star* Within an hour of enquiring about a property that had just been added she had us filling in the applications and we got accepted the next day, she's been so incredibly enthusiastic, and helpful, and it's all going pretty ...
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By: Alison Hurkett
Jan 27, 2021
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Good Afternoon LP, Thank you so much for your amazing review. We appreciate your feedback and I am so pleased to hear that you have received such a good service from Lauren. We look forward to welcoming you into your new home very soon. Kind regards, Alison ...

“Excellent Service - Gemma...”

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Jan 25,2021
Minithumbup
By: 'Jasmine'
Jan 25,2021
0 people found
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I have been dealing with Gemma for renting out my property. She has been wonderful! She has been very helpful and made this experience a lot easier for me. She has guided me through and explained everything very well. I cannot thank Gemma enough for ...
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By: Alison Hurkett
Jan 27, 2021
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Hi Jasmine, Thank you so much for your review, i'm so glad to hear that Gemma was able to guide you through your first experience as a landlord and that you found it so easy. We wish you every success in your new adventure. Kind regards, Alison ...

“Thank you Gemma for a prompt service in the r......”

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Jan 14,2021
Minithumbup
By: 'No'
Jan 14,2021
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Thank you Gemma for a prompt service in the re letting of my property and dealing with my enquiries efficiently and promptly. Great service ???...
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By: Alison Hurkett
Jan 27, 2021
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Thank you so much for your fantastic comments, we really value your feedback and your custom as a repeat landlord. I am very pleased to hear that you had such a great service from Gemma and we very much look forward to continue working with you. Kind regards, Alison ...

“I brought a property from Oakfield in Bexhill......”

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Jan 14,2021
Minithumbup
By: 'Allan'
Jan 14,2021
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I brought a property from Oakfield in Bexhill. Nattasha was really helpful and replied to every email sent. Nothing was to much trouble for her. Would highly recommend them if you are selling or buying a property....
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“Well done Natasha, an amazing job, sheer hard......”

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Nov 18,2020
Minithumbup
Nattasha
By: 'Jill'
Nov 18,2020
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Well done Natasha, an amazing job, sheer hard work & determination to get my property sale over the line. There were a lot of obstacles along the way, this was definitely not an easy ride but you stuck with it until the end, a massive congratulations, ...
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“Flat letting...”

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Sep 16,2020
Minithumbup
By: 'Marilyn'
Sep 16,2020
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Charlotte was very informative and kept me up to date on the progress on letting my flat. She also also provided details of insurance products which suited my circumstances. It’s now let and am very happy with the service. Wouldn’t hesitate in recommending!...
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“A Fantastic Agent to Work With...”

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Aug 26,2020
Minithumbup
Lucy
By: 'Kaitlyn'
Aug 26,2020
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Lucy has been fantastic while working with myself and my partner to get us into our first flat. The first property we looked at was not for us so Lucy ensured to keep in contact all day and sort us out a second viewing only ...
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“As a landlord I depend on reliable and profes......”

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Aug 19,2020
Minithumbdown
By: 'Keith'
Aug 19,2020
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As a landlord I depend on reliable and professional agents, Charlotte at Oakfields is always my first choice, she has a wealth of knowledge and is very efficient. I would recommend Charlotte to both landlords and tenants for all rental services....
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“Charlotte and team.......”

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Aug 14,2020
Minithumbup
Vic
Glenn
By: 'Shirley'
Aug 14,2020
0 people found
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We were very impressed with Charlotte's very efficient and professional approach from start to finish. She dealt with any queries we may have had and made the whole process very easy. We have no hesitation in thoroughly recommending Charlotte and Oakfield....
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“Lucy - Very Professional, Informative and Hel......”

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Jul 30,2020
Minithumbup
By: 'Robert'
Jul 30,2020
0 people found
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Lucy - Very Professional, Informative and HelpfulGreat First experience with Oakfield, couldn’t do enough to make the whole process as stress free as possible....
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“Dan cotterill from your Eastbourne branch, ha......”

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Jul 27,2020
Minithumbup
By: 'Kim'
Jul 27,2020
0 people found
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Dan cotterill from your Eastbourne branch, has been amazing in the support that he has shown my mother after the loss of my father, he came round and we had a chat, and then he said that if mum wanted to have a look at ...
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“Had a great experience with Oakfield, Lucy wa......”

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Jul 26,2020
Minithumbup
Lucy
By: 'Adrienn'
Jul 26,2020
0 people found
this helpful
Had a great experience with Oakfield, Lucy was professional, efficient and helpful, even managed proper view for us. She gets back to us very quickly by email and mobil, which I really appreciate. Can not wait for the signing and moving date. Highly recommend....
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“Lucy has shown a consistently high level of c......”

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Jun 29,2020
Minithumbup
Lucy
By: 'Linda'
Jun 29,2020
0 people found
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Lucy has shown a consistently high level of customer care during our search, and secure, of a rental property in Hastings. We were a challenging case as we a/ are currently in the Mediterranean and b/ we have two Spanish Water Dogs. Lucy took all ...
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“Excellent service provide Very polite Answe......”

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Jun 22,2020
Minithumbup
Ronnie
By: 'Jack'
Jun 22,2020
0 people found
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Excellent service provide Very polite Answered all questions we had to the best of his ability Was on time / early Very good meeting...
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“Great estate agent...”

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Jun 12,2020
Minithumbup
Ronnie
By: 'Jesmond'
Jun 12,2020
0 people found
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Ronnie was very friendly and chatty both on the phone and in person whilst we were viewing a property. He answered all the questions we had and ensured we had a good understanding of how everything works....
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“Professional and timely....”

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Jun 04,2020
Minithumbup
Charlotte Wilkinson MARLA
By: 'Paul'
Jun 04,2020
0 people found
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I spoke with Charlotte on the phone and have had email communications with Joshua and Lucy. All very efficient with time scales and questions asked. Within 3-4 days and only through it being a bank holiday and of course partial lock down, they gave me ...
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“Lucy at Oakfield has been amazing helping me ......”

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Jun 01,2020
Minithumbup
By: 'Debbie'
Jun 01,2020
0 people found
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Lucy at Oakfield has been amazing helping me with my move, I received excellent Customer Service and professionalism from her especially through these unprecedented times, and would highly recommend all the team at Oakfield....
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“The process of selling my property through Oa......”

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Apr 16,2020
Minithumbup
By: 'David'
Apr 16,2020
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The process of selling my property through Oakfield went smoothly from start to finish, with Oakfield keeping me informed throughout. Highly recommended service. I would definitely use Oakfield again....
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“Excellent service from Oakfield - highly recommended!...”

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Mar 31,2020
Minithumbup
Nattasha
By: 'Will'
Mar 31,2020
0 people found
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Excellent service from Oakfield. Always kept us informed of the progress in selling our late father's house and generally seemed on top of things. And we got a good price for the property. Very friendly team, many thanks to Nattasha, Josh and all in the ...
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“Oakfield have accessed my details from the pr......”

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Mar 18,2020
Minithumbdown
By: 'Christopher'
Mar 18,2020
0 people found
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Oakfield have accessed my details from the property register since I registered one of my properties to rent with my usual agents, they have suggested that my agent has not been doing a good job as the property is still available. This is because my ...
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By: Emma Hawkins
Mar 22, 2020
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Hi Christopher, I am sorry that you have been unable to contact any of our team following receipt of our letters. I am more than happy to discuss any concerns you have, please contact me on 07969 102529 at the same time i can take your full details to ensure you receive no further letters from Oakfield. Warmest Regards Emma ...

“Oakfield have adopted excellent staff from Sm......”

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Feb 18,2020
Minithumbup
Danielle
Georgia
By: 'Shelton'
Feb 18,2020
0 people found
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Oakfield have adopted excellent staff from Smart Property and their team will be strengthened hugely by their new members. You guys are amazing....
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“Couldn’t recommend Lucy enough, Lucy was so h......”

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Jan 30,2020
Minithumbup
Lucy
By: 'Jason'
Jan 30,2020
0 people found
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Couldn’t recommend Lucy enough, Lucy was so helpful and made the process so easy and stress free! Me and my partners first flat together and was unaware of how the process worked and how much there was to it but Lucy was incredible and ...
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“Me and my partner have been looking at moving......”

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Jan 14,2020
Minithumbup
Lucy
By: 'Hannah'
Jan 14,2020
0 people found
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Me and my partner have been looking at moving for over a year now due to being in a very small property and with children wasn’t practical, we met Lucy White in June/July last year, we are so grateful to Lucy she is ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
• A decision we have made
• Any aspect of our work
• A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

Awards won by Oakfield

Individual Branch Awards

Bexhill on Sea, TN39

Hastings, TN34

Eastbourne, BN21


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