• Chloe Fox MARLA MNAEA
    Chloe Fox MARLA MNAEA
  • Glenn Sanson MARLA
    Glenn Sanson MARLA
  • Emma Hawkins
    Emma Hawkins
  • Steve Ruxton-Cocker
    Steve Ruxton-Cocker
  • Hannah Stanbridge
    Hannah Stanbridge
  • Phil Hall ANEA
    Phil Hall ANEA
  • Richard Snatt MNAEA, BA Hons
    Richard Snatt MNAEA, BA Hons
  • Amy Williams
    Amy Williams
  • Neil Newstead
    Neil Newstead
  • Adam Sellers
    Adam Sellers
  • Samantha Hensher
    Samantha Hensher
  • Rachel Evans
    Rachel Evans
  • Anna Hill
    Anna Hill
  • Vic Reed
    Vic Reed
  • Francesca McGuigan
    Francesca McGuigan
  • Emily Gillam
    Emily Gillam
  • Kerry Newstead MARLA, MNAEA
    Kerry Newstead MARLA, MNAEA
  • Charlotte Wilkinson MARLA
    Charlotte Wilkinson MARLA
  • Alice Cruttenden
    Alice Cruttenden
  • Zoe Bowles
    Zoe Bowles
  • Rebecca Green
    Rebecca Green
  • Linzi Osborne
    Linzi Osborne
  • Roxanne Alrawi
    Roxanne Alrawi
  • Callum Smith
    Callum Smith
  • Lucy White
    Lucy White
One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hasting Read full description...One of the south east's leading independent estate and letting agents covering all aspects of estate agency, residential lettings and block Management. Branches in Eastbourne, Bexhill on Sea, Hastings and Tunbridge Wells.
Jan 17,2018
Minithumbup
Chloe Fox MARLA MNAEA
Andy Waller
By: 'Tushers'
Jan 17,2018
0 people found
this helpful
I have used Oakfieds several times in the last 3 years, I have bought 2 properties from them and sold 2. On this occasion I was selling one of the properties and I have to say it was extremely disjointed. I did not have continuity of care, Chloe is the best but she had some holidays and I forget everyone we had dealings with but Andy it seems took the property over from her, and he did his best to keep us in the loop, I would get emails from random people id never heard of, like today someone em...
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Comment on agent fees
I'm not sure what they are
Was this helpful? Yes
Jan 10,2018
Minithumbup
Andy Waller
Linzi Osborne
By: 'Nick'
Jan 10,2018
0 people found
this helpful
Oakfield handled this sale very efficiently and we went from putting the house on the market to completion in under 3 months. Although Andy wasn't my allocated agent, it was he who handled most of the viewings, and with whom I spoke most during the sales phase. He was always helpful and kept me in the picture as to what was going on. Linzi helped push the contractual phase through; it was always pleasant to speak with her, and she was always good humoured, even when faced with the inevit...
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Comment on agent fees
The fees were set at the same level as other local competition.
Was this helpful? Yes
Jan 04,2018
Minithumbup
Lucy White
By: 'Jenni'
Jan 04,2018
0 people found
this helpful
Lucy was unbelievably helpful throughout the whole rental process. Any questions my partner and I had were answered clearly and promptly and in an extremely friendly manner. Moving into our first place together was exciting enough but Lucy made this even better by making each step quick and easy. I cannot commend her patience with us enough!...
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Comment on agent fees
The fees were reasonable, we knew they would be in the region that they were and we were happy to pay due to the excellent service we received.
Was this helpful? Yes
Jan 04,2018
Minithumbup
Lucy White
Linzi Osborne
By: 'E Gibson'
Jan 04,2018
0 people found
this helpful
We recently took on a letting through Lucy and she was fantastic. Professional, reliable, polite and helpful - she really listened to what we needed and helped us secure the right place for our family. We were really impressed with the level of service we received. And Linzi was a great help on the phone with enquiries. Great team! We used a few agents in the process and Oakfield were clearly the best. Wouldn't hesitate to recommend them....
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Comment on agent fees
Entirely reasonable and in line with market.
Was this helpful? Yes
Dec 21,2017
Minithumbup
Amy Williams
By: 'Lucy'
Dec 21,2017
0 people found
this helpful
Amy was brilliant throughout the whole process, she acted quickly when a few mistakes where made with viewing times and took time out of her day to show us round the flat. Her commication skills where brilliant we where kept in the loop with everything. As it was my first time renting she really helped me understand the process. She also stayed later at the office as I work late and was unable to go during the office hours....
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Was this helpful? Yes
Dec 21,2017
Minithumbup
Charlotte Wilkinson MARLA
Lucy White
By: 'Pat'
Dec 21,2017
0 people found
this helpful
I am most impressed at the professionalism shown by both staff members. They were efficient, very helpful easy to deal with and cheerful and friendly. Even when I pointed out an error it was responded to and rectified quickly. I have every confidence that the rental of my property is in very safe hands...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 21,2017
Minithumbup
Charlotte Wilkinson MARLA
By: 'Lily'
Dec 21,2017
0 people found
this helpful
Using Oakfield to let our property for the first time. We found Charlotte very helpfull. She fully explained the lettings process & costs. She really held our hand all the way. Which we really appreciated, as we live overseas most of the time, & our property is in Bexhill! We received payment of the rent within a day or two. Along with a fully itemized statement. Overall very impressed & have no problem recommending Charlotte & Oakfield...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 21,2017
Minithumbup
Amy Williams
By: 'Paul & Alice'
Dec 21,2017
0 people found
this helpful
Excellent service provide by Amy. As a first time renter, she kept us in the loop and stay late in the office for the us when we couldn't make it before 5pm. Very professional and a pleasure to deal with....
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Was this helpful? Yes
Dec 19,2017
Minithumbup
Charlotte Wilkinson MARLA
By: 'Jan'
Dec 19,2017
0 people found
this helpful
We found Charlotte professional, knowledgeable and helpful right from the start and felt confident in trusting her advice and suggestions. As first time landlords she really helped guide us through the rental process giving us a straightforward and stress free experience....
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Was this helpful? Yes
Dec 11,2017
Minithumbup
Lucy White
By: 'Weeksm'
Dec 11,2017
0 people found
this helpful
Lucy was very accommodating when we were viewing potential new homes to rent, she was able to answer any questions we had about properties.she was also very helpful she when we were arranging applications etc. We were kept informed all along the way. All this with being very polite and always a smile . Thanks...
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Comment on agent fees
Reasonable compared to others in the area
Was this helpful? Yes
Dec 08,2017
Minithumbup
Lucy White
By: 'George'
Dec 08,2017
0 people found
this helpful
Had a couple hiccups with referencing fees but that's the estate agents and not the staff, very respectful and understanding. Would recommend Lucy White!...
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Comment on agent fees
Expensive fees but doesn’t matter where you go.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Lucy White
By: 'O. Dogaru'
Nov 23,2017
0 people found
this helpful
Excellent letting service! I recently had the pleasure of being assisted by Lucy White when enquiring about a property. Very professional, resourceful, always willing to attend to matters arising I would recommend them without hesitation....
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Comment on agent fees
Fair.
Was this helpful? Yes
Nov 16,2017
Minithumbup
Lauren Vousden
Heather Basson
By: 'Mr Enefer'
Nov 16,2017
0 people found
this helpful
We are very pleased with Oakfield Eastbourne having sold a property. Heather Basson did the negotiation and then Lauren Vousden supported us every step of the way. I felt I could trust them and sought Lauren's advice a lot during the sale. Special mention should go to Rebecca Green who always answered the phone promptly and passed on messages to and from the branch efficiently. I would,and have, recommended Oakfield for both buying,selling and letting....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbup
Lucy White
By: 'Simon'
Nov 06,2017
0 people found
this helpful
Finding a home to move to can be stressful and this is the first time we have rented in many years. Lucy was supportive and clear in the information she gave. She was on time for appointments and responded promptly to enquiries and contacts. She enabled the process step by step with a polite and friendly professional manner. The whole process was managed without any significant delays and I felt informed at every point....
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Comment on agent fees
I am not sure what to compare this with but I recognise that the agents need to be paid for the time and expertise that they provide.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Lucy White
By: 'Mark Bowles'
Oct 19,2017
0 people found
this helpful
Lucy made me feel at home as soon as I walked through the door of my new flat. The service was 5 star from start to completion. The updates were helpful and accurate. I would really recommend Oakfield based on the service provided by Lucy. Thank you...
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Comment on agent fees
The fees were good and worth paying based on the service provided.
Was this helpful? Yes
Oct 11,2017
Minithumbup
Rebecca Green
Kate Plows
By: 'Maria'
Oct 11,2017
0 people found
this helpful
I have lived in an Oakfield property for three years and during that time, have had incredible support from the team there. They have always been thoroughly professional and helpful with whatever queries I had. I had very few problems with the property during my tenancy but when I did encounter an issue, they were always quick to resolve it. The team have maintained a great communication with me throughout my tenancy and have always been very friendly. The only reason I have moved property is be...
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Charlotte Wilkinson MARLA
By: 'Jolanta'
Oct 10,2017
0 people found
this helpful
All I can say is huge Thank you. From the beginning to the end very professional, helpful and friendly. We were very lucky that our matter was led by her....
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Was this helpful? Yes
Oct 05,2017
Minithumbup
Katie Nichols
Adam Sellers
By: 'adamfs'
Oct 05,2017
0 people found
this helpful
Thanks to Katie and Adam for organising the repair needed here . The contractors RB maintenance were prompt , well equipped and efficient about their work , noticeably the expert finishing. And importantly, careful and tidy .They made the job straightforward . So I recommend the team . Thanks again to Katie Nichols and Adam Sellers for managing the repair . Good work !...
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Was this helpful? Yes
Sep 22,2017
Minithumbup
Lucy White
Chloe Fox MARLA MNAEA
By: 'David comley'
Sep 22,2017
0 people found
this helpful
Was pleased with how Lucy dealt with our move. Lucy was very professional and very pleasant to deal with. All together a good experience....
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Comment on agent fees
Bit expensive.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Amy Williams
By: 'Sam F Taylor'
Sep 05,2017
0 people found
this helpful
From our first meeting I was sure Amy was a kind and consumate professional. She listened to what I had to say in regards to what kind of property I wanted and responded immediatly, even arranging a viewing of a house three weeks before the original date I was given to see it. When problems emerged regarding my references she moved mountains to put our landladies mind at ease and was always on the end of the phone talking me throught what was going on. Couldn't ask for a more helpful and friendl...
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Comment on agent fees
Very reasonable, worth every penny.
Was this helpful? Yes
By: Amy Williams
Sep 05, 2017
View all comments (1)
Thank you very much Sam. I hope you are all settled and happy in your new home ...
Sep 01,2017
Minithumbup
Patrick Woolgar
Anna Hill
By: 'Rosie'
Sep 01,2017
0 people found
this helpful
Both Patrick and Anna deserve five-star ratings for their warm, friendly service. They responded to queries quickly and in-depth, and made all information supplied very clear. They were a delight to deal with and I would happily deal with them again in future, and recommend them to others....
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Comment on agent fees
The fees were reasonable and as expected.
Was this helpful? Yes
Aug 30,2017
Minithumbdown
By: 'Unhappy previous tenant'
Aug 30,2017
2 people found
this helpful
I was weeks away from giving birth when we moved to our house and all was well, unfortunately when we got to the winter it became clear that the house was damp riddled and caused numerous chest problems with our baby as well as damage to our belongings, oakfield swiftly contacted the landlord who arranged for a builder to have a look, the builder gave us a list of the work that needed doing but sadly our landlady did not want to pay to have it done. After speaking with the builder it turned out ...
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Comment on agent fees
In line with other estate agents
Was this helpful? Yes
Aug 23,2017
Minithumbup
Charlotte Wilkinson MARLA
By: 'Liz'
Aug 23,2017
0 people found
this helpful
From my first phone call to Oakfields I have been impressed by the way Charlotte has dealt with my property. She was friendly, clear, informative, and precise, answering my questions and giving me extra (and needed) information. She kept me up to date, did what she said she'd do, and I trusted her advice and judgement. Overall my experience was an extremely positive one, and I'm happy recommending Charlotte and Oakfields....
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Comment on agent fees
The fees were fair and competitive.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Charlotte Wilkinson MARLA
By: 'Adam'
Aug 17,2017
0 people found
this helpful
I was most impressed with Charlotte. As well as being a very likable person, she demonstrated a thorough knowledge of the market and acted in an extremely professional manner. She was always very promp and helpful....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'The Gunners'
Aug 04,2017
0 people found
this helpful
We feel that Susan Lee at Oakfield, Bexhill, is the best estate agent we have ever had dealings with. She went over and above her role, both dealing with the acceptance of our offer through to exchange. She was always available to talk to, any time of day and even on her days off, and never failed to keep us up-to-date with how things were progressing. She has an excellent way with clients and made us feel very comfortable and relaxed with the house purchase. Even though she was not selling o...
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Comment on agent fees
N/A as we were buying through them
Was this helpful? Yes
Aug 04,2017
Minithumbup
Lucy White
By: 'Sheila'
Aug 04,2017
0 people found
this helpful
Lucy was bright and engaging but, more importantly, knows her stuff and was able to guide us through the never ending paperwork involved with renting in an amazingly short time....
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Comment on agent fees
I have no previous rental experience to be able to asses, but I think they are probably reasonable
Was this helpful? Yes
Aug 02,2017
Minithumbup
Rachel Evans
Emma Hawkins
By: 'Cantelupe'
Aug 02,2017
0 people found
this helpful
Rachel,Emily & Zoe have been dealing with the management of our small block (3 flats). They all have a positive approach and have dealt with all our problems in a professional manner. They have taken on all the stress that comes from with dealing with the other tenants for remidial works that are to be carried out. Thank you and carry on...
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Comment on agent fees
Feel the fees are a bit high, but we have had a lot of problems with the block.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Rachel Evans
By: 'Neil Billing'
Aug 01,2017
0 people found
this helpful
Rachel has always provided good quality direct assistance or has been able to direct me elsewhere - when necessary, she has stepped in to try and help when particular pressures have existed. I have enjoyed our relationship over many years....
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Comment on agent fees
Fee arrangements have always been discussed and agreed, when necessary.
Was this helpful? Yes
Jul 30,2017
Minithumbup
Rachel Evans
By: 'Agony'
Jul 30,2017
0 people found
this helpful
We find Rachel very efficient and pleasant to talk to any queries are dealt with to the best of her ability. Rachel will always return my call if she is not available....
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Comment on agent fees
Bad
Was this helpful? Yes
Jul 30,2017
Minithumbup
Rachel Evans
By: 'Allan Walsh'
Jul 30,2017
0 people found
this helpful
I have always found Rachel very helpful and professional, She has always responded to my emails and phone calls, and has genuinely tried to help in all matters concerning our residence....
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Comment on agent fees
OK
Was this helpful? Yes

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Last updated at 9:55 AM 27/03/2017 by allAgents

Complaints Procedure

We are committed to providing a high-quality service to all our clients & customers. Our aim is to achieve the highest
level of customer satisfaction possible. In the unlikely event that you are dissatisfied with any aspect of our service
please let us know and we will endeavour to resolve the issue as quickly as possible.
Let us know if you are unhappy about:
Ҁ’ A decision we have made
Ҁ’ Any aspect of our work
Ҁ’ A member of our staff providing incorrect information or treated you unprofessionally.
Dealing with your complaint immediately
Our aim is to resolve complaints on the spot, so please make your complaint directly to the branch concerned & our
Branch Manager will make best efforts to resolve the matter for you.
If you have a Formal complaint. Please contact the Branch Manager of your local branch and they will advise you of the process.
Last updated at 9:55 AM 27/03/2017 by allAgents

Awards won by Oakfield

Individual Branch Awards

St Leonards on Sea, TN38 9NN

Bexhill on Sea, TN39 3JL

Hastings, TN34 1NH

Eastbourne, BN21 4QG


Bexhill
12 Sackville Road, Bexhill on Sea TN39 3JL
(462)
Eastbourne
35 Cornfield Road, Eastbourne BN21 4QG
(247)
Hastings
Haig HouseStation Road, Hastings TN34 1NH
(433)
show all branches (4)
Head Office St Leonards on Sea
Unit 4 Hayland Industrial ParkMaunsell Road, St Leonards on Sea TN38 9NN
(27)


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