The UK's Largest Customer Review Website for the Property Industry

Oliver Jaques Logo

Oliver Jaques

4.9/5, 579 Reviews
97% Recommended

99% sales valuation accuracy

95% letting valuation accuracy

98% sales fee satisfaction

98% letting fee satisfaction

Contact Us
Since 1986, Oliver Jaques has been involved in the selling and letting of many 1000's of properties at all price levels. Currently we have two offices strategically placed in Surrey Quays, SE16 and Bow Quarter, E3. We are committed to further expansion throughout the City, Docklands, South East, South, East and No
rth East London over the next few years and to bring our professional and enthusiastic approach to the selling, letting and managing of many more 1000's of properties.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales99.00%98%£188,000£3,500,000
Lettings95%98%£360£3,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
6632201014501134162
Address

Oliver Jaques
229-231 Lower RoadLondon, Greater London
SE16 2LW
0207 231 5050

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 18:00
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
Member LogoMember LogoMember LogoMember LogoMember LogoMember LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
Oliver Jaques Branches (View All 2)
Images and Videos
BRANCH ASSET
I have used Oliver Jaques ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Graham'
Branch : Surrey Quays, 229-231 Lower Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : E3

5 Jun 2024
People found this helpful0

I have used Oliver Jaques Managing Agents for a number of years and they offer a first class service. Gina, Erika and the team are always efficient, effective and responsive in dealing with any issues that may ... Read Full Review

Comments (0)Was this helpful?:
I've been using OJ for ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Liz'
Branch : Bow, The Bow QuarterFairfield Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E3

5 Apr 2024
People found this helpful0

I've been using OJ for 20 years and the service has always been excellent. On this occasion, Ben has been a great communicator and did an excellent job of finding new tenants, making the process go very ... Read Full Review

Comments (0)Was this helpful?:
Ben (Property Consultant) and ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Tim'
Branch : Bow, The Bow QuarterFairfield Road
Services : Sales (As a Buyer)
Sold price : £500000
Would you recommend ? : Yes
Postcode : E3

23 Feb 2024
People found this helpful0

Ben (Property Consultant) and Rosalie (Sales Progressor) made what was a very very quick turnround (at our request) incredibly smooth. Both were very very responsive and helpful throughout. We enquired about a different property and it was Ben's idea to show us the one we eventually chose. He ... Read Full Review

Comments (0)Was this helpful?:
Excellent Service - Highly ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Lesley'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE16

9 Feb 2024
People found this helpful0

I want to say a big thank you to the whole team who were friendly and approachable at all times. Rosalie went above and beyond with her professional approach and excellent communication ... Read Full Review

Comments (0)Was this helpful?:
I could not recommend Oliver ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Elsa'
Branch : Bow, The Bow QuarterFairfield Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E3

5 Dec 2023
People found this helpful0

I could not recommend Oliver Jaques more. Me and my partner had to deal with some administrative difficulties and Ben has been extremely professional and understanding on our situation. He is really reactive and makes his most for both the landlord and the tenants, with great communication along ... Read Full Review

Comments (0)Was this helpful?:
Excellent company with morals ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Sarah'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE16

4 Dec 2023
People found this helpful0

I wanted to say a big Thank You to you all for all the support and efforts to help me over the years. It was a difficult decision to sell and again I would have found it a lot more stressful without your professional experience and support. Thank you all for keeping me up to date and moving ... Read Full Review

Comments (0)Was this helpful?:
Rosalie was incredibly ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Rosie'
Branch : Bow, The Bow QuarterFairfield Road
Services : Sales (As a Buyer)
Sold price : £309009
Would you recommend ? : Yes
Postcode : E3

12 Nov 2023
People found this helpful0

Rosalie was incredibly efficient in helping push my move through in very tricky circumstances- without her I think there would have been a huge delay. She always kept me up to date and was very professional. Michael was also great at pushing this sale through, and communicating with the seller and ... Read Full Review

Comments (0)Was this helpful?:
The best real estate company ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Ola'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Buyer)
Sold price : £810000
Would you recommend ? : Yes
Postcode : SE16

8 Nov 2023
People found this helpful0

The best real estate company I have ever dealt with. Very professional, experienced and helpful agents and brokers. Highly recommend. Roselyn and Michael was very professional and nice ... Read Full Review

Comments (0)Was this helpful?:
My first property buying ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'BE'
Branch : Bow, The Bow QuarterFairfield Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E3

8 Nov 2023
People found this helpful0

My first property buying experience and from the initial viewing with Ben and initial conversations with Michael, all the way through to exchange and completion with Rosalie, the team at Oliver Jaques were phenomenal. They made a very nerve-wracking a new experiment feel comfortable and ... Read Full Review

Comments (0)Was this helpful?:
An absolutely faultless ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Holly'
Branch : Bow, The Bow QuarterFairfield Road
Services : Sales (As a Vendor)
Sold price : £520000
Would you recommend ? : Yes
Postcode : E3

7 Nov 2023
People found this helpful0

An absolutely faultless service. I couldn't have asked for better, kinder and more professional people to help me through what turned out to be quite a tricky sale. Rosalie was an utter hero who remained totally unflappable throughout. Ben was great with the viewings and Michael has given ... Read Full Review

Comments (0)Was this helpful?:
The team at OJ were great at ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'JS'
Branch : Bow, The Bow QuarterFairfield Road
Services : Letting (As a Owner)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : E3

24 Oct 2023
People found this helpful0

The team at OJ were great at educating me on the rise and falls in the market and the best sell/rent options with a long-term view. Being on-site, they have a unique viewpoint and are best placed to capture all renters/purchasers. Both Ben and Mike excelled and went beyond what you would expect ... Read Full Review

Comments (0)Was this helpful?:
First time buyer, absolutely ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Olivia'
Branch : Bow, The Bow QuarterFairfield Road
Services : Sales (As a Buyer)
Sold price : £325000
Would you recommend ? : Yes
Postcode : E3

19 Oct 2023
People found this helpful0

Had a great experience with Oliver Jaques buying my first property - Ben was very responsive, super efficient at chasing up documents or tracking down the answers to my queries, and went above and beyond to ensure I had up-to-date information at all times. The process of buying through Oliver ... Read Full Review

Comments (0)Was this helpful?:
The team at OJ go above and ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'dwong'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Vendor)
Sold price : £810000
Would you recommend ? : Yes
Postcode : SE16

10 Oct 2023
People found this helpful0

The team at OJ go above and beyond. So professional and really good to deal with. Special mention goes out to Rosalie Murton who was wonderful as the Sales Progressor when we sold our house. She was on the ball and kept persisting to get the sale through despite challenges presented by unforeseen ... Read Full Review

Comments (0)Was this helpful?:
Michael and his team were ...

Share On :  FacebookTwitter

5 Star Review

By : 'egushlow@hotmail.co.uk'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Vendor)
Sold price : £715000
Would you recommend ? : Yes
Postcode : SE16

6 Oct 2023
People found this helpful0

Michael and his team were completely professional , constantly updating us throughout the sale. Would recommend them to ... Read Full Review

Comments (0)Was this helpful?:
Unexpected amazing ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Manon'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Buyer)
Sold price : £270000
Would you recommend ? : Yes
Postcode : SE14

22 Sept 2023
People found this helpful0

With very little knowledge of the buying process in the UK, I could only rely on a few stories of people around me, who didn't have anything good to say about the agents involved in their buying process. I was not expecting the agency's role to go beyond letting me inside the flat to ... Read Full Review

Comments (0)Was this helpful?:
Rosalie was an absolute ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Patrick'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE16

31 Aug 2023
People found this helpful0

Rosalie was an absolute star and pulled out all the stops to get us over the ... Read Full Review

Comments (0)Was this helpful?:
Amazing! ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Alan'
Branch : Bow, The Bow QuarterFairfield Road
Services : Letting (Property Management)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : E3

29 Aug 2023
People found this helpful0

Amazing! I've just rented my property through O-J and, from start to finish, they have been professional, efficient and friendly. Ben was an absolute star - nothing was too much trouble for him and he really went above and beyond to ensure that everything went smoothly. I have no doubt my ... Read Full Review

Comments (0)Was this helpful?:
Thank you for being so quick ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Anastasia'
Branch : Surrey Quays, 229-231 Lower Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE8

18 Aug 2023
People found this helpful0

Thank you for being so quick to respond and your kind welcoming attitude! I’m genuinely impressed by your professionalism and kindness. From the very first call I made, the young reliable man who showed me the apartment … to Stephen Banks, the leggings manager who overlooked ... Read Full Review

Comments (0)Was this helpful?:
Highly recommend Oliver ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Max'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE16

4 Aug 2023
People found this helpful0

I had the pleasure of being a buyer with Oliver Jaques, and my experience was truly exceptional from start to finish. From the moment I stepped in, I was impressed by the level of professionalism and warmth exhibited by their agents. The transparency they maintained throughout the entire buying ... Read Full Review

Comments (0)Was this helpful?:
Friendly and ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Andy'
Branch : Surrey Quays, 229-231 Lower Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE1

3 Aug 2023
People found this helpful0

We purchased a property through this agent. All the staff we encountered were very friendly and efficient. A special mention must go to Rosalie Kurton who was a tenacious in progressing the purchase through some frustrating issues. Many ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 579 items
Tenant Fees
Tenant
Holding Deposit (per tenancy)

Equivalent of One Weeks' Rent

Last Updated On 03/06/2019, 11:36 AM by 0

Tenant
Security Deposit (per tenancy. Rent under £50,000 per year)

Equivalent of Five Weeks' Rent

Last Updated On 03/06/2019, 11:37 AM by 0

Tenant
Security Deposit

Equivalent of Six Weeks' Rent - (Non Housing Act Tenancies and AST's where annual rent is above £50,000)

Last Updated On 03/06/2019, 11:38 AM by 0

Tenant
Administration Fee
£120 (inc. VAT),Pay Upfront
Company Tenancies and Non-Housing Act Tenancies (Including Referencing and Contracts)

Last Updated On 03/06/2019, 11:39 AM by 0

Tenant
Check In Schedule of Condition

£108 - £150 dependent on property size. (Non Housing Act Tenancies or AST's where annual rent exceeds £50,000)

Last Updated On 03/06/2019, 11:41 AM by 0

Tenant
Default Rent Payment
3% (inc. VAT),Pay Upfront
Above Base Rate of the Bank of England when Rent is 14 days late.

Last Updated On 03/06/2019, 11:41 AM by 0

Tenant
Referencing
£42 (inc. VAT),On Completion
Landlord Reference when requested by tenant (Non Housing Act Tenancies and AST's where rent exceeds £50,000 annually)

Last Updated On 03/06/2019, 11:43 AM by 0

Tenant
Variation Of Contract((Tenant’s Request)
£50 (inc. VAT),Pay Upfront
Amendments or Changes to the tenancy where requested by the tenant.

Last Updated On 03/06/2019, 11:44 AM by 0

Tenant
Lost or replacement key

Lost Keys / Security Devices will be charged at cost of replacement + £30 administration fee

Last Updated On 03/06/2019, 11:45 AM by 0

Tenant
Early Termination(Tenant’s Request)

Early Termination of Tenancy - If, for any reason, you request your landlord to agree to ending the tenancy earlier than the end date set out in the tenancy agreement (or in line with any break clause included in the tenancy agreement) then he/she does not have to agree to this. However, should your landlord agree, then he/she can ask you to reimburse him/her for any financial loss he/she might suffer as a result. This may include………….. Equivalent of letting fee already paid to the agent by the landlord from the date you wish to end your tenancy until the date the tenancy ends contractually (variable) as well as the New Tenancy Set Up Fee of £360 inclusive of VAT.

Last Updated On 03/06/2019, 11:46 AM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 9/26/2019, 9:30:01 AM by allAgents

Loading...