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    Jean Goodman
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    Andy
Sell your home for just 0.9% including VAT (minimum fee £1,200 including VAT)!

Novahomes offer everything you would expect from traditional estate agency such as advertising in the local papers, full colour details, web advertising, accompanied viewings, regular updates on progress etc., but at an incredibly cheaper fee.

We are totally honest and transparent with our commission rates and because we don't have the same overheads, our standard selling fee is a fraction of what most other local
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3a Stoke Damerel Business Centre, 5 Church Street
Plymouth
Devon
PL3 4DT
01752 206040

 
Nov 21,2014
Minithumbup
By:
Nov 21,2014
0 people found
this helpful
I was impressed from the first visit about the professionalism of all the staff that were involved in the sale of my house and the service I received throughout the process of selling my house was excellent. I was kept up to date with regular progress reports and would recommend this agent to anyone who was thinking of putting their property on the market...
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Comment on agent fees
The agent fees were a competitive rate compared to other agents
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Nov 05,2014
Minithumbup
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Nov 05,2014
0 people found
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Jean has been excellent throughout the process of me buying a new home and selling my property I cant speak highly enough...
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Comment on agent fees
Very satisfied
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Nov 03,2014
Minithumbdown
By:
Nov 03,2014
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Was very pleased to achieve a quick sale - Andy was great! When we lost our buyer at one point Nova secured us another within a few weeks. Not impressed with the sales progression team - not much communication at all. When I called them, once a week or fortnight, I was made to feel like I was being impatient and a nuisance. They couldn't seem to grasp I wasn't expecting them to be heavily pushing the chain, it just would have been nice for them to have maintained more regular communicatio...
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What agent could do to change your mind?
More regular communication, keeping a closer eye on the progress of our buyer to identify issues earlier on, communicating more with the agent we were buying through so that we weren\'t \'stuck in the middle\'.
Was this helpful? Yes
By: Jim Rainbow
Nov 04, 2014
View all comments (1)
Dear Nova Customer, Thank you for taking the time to review our services as feedback, both good and bad, is very important to us. Firstly, I am pleased that you were satisfied with the assistance you received from Andy in finding a new buyer, soon after the initial one was lost. I am disappointed that you found the performance lacking in our after sales care, as this is an area in which we pride ourselves in providing a dedicated service which is above and beyond and one which many of our com....
Oct 08,2014
Minithumbup
By:
Oct 08,2014
0 people found
this helpful
Following a failed sale with another local estate agent I decided to take my property off the market. After giving it some further thought in the spring I decided to re-market my property with a different agent and contacted Novahomes. Lee came out and met me, he conducted the valuation and then sat and discussed the aspects of the sale, the fee (which was much lower than the previous agent) and about Novahomes. I agreed to list the property, Lee then took some photos taking the time to g...
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Comment on agent fees
The fees where really competitive much lower than other estate agents in the area.
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Sep 05,2014
Minithumbdown
By:
Sep 05,2014
2 people found
this helpful
The initial sale of property went great, all very pleased to help, but the after sales and bending of the truth in conversations I did have with staff we're shocking. 90% of contact was me chasing them! Emails where not answered, calls where not always returned, amount of people in chain seemed to change each time we spoke to them. If you want a fast offer then nova are great, if you want a smooth completion with contact from them at least every week then I would look else where. even now w...
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What agent could do to change your mind?
Much better after sales care, and much more constant communication, not leaving it weeks at a time and then telling us there has been an issue.
Was this helpful? Yes
By: Jim Rainbow
Nov 04, 2014
View all comments (1)
Dear Sean, Thank you for taking the time to review our services, as feedback, both good and bad, is very important to us. Firstly, I am pleased that you were satisfied with the service you received during the initial stages of the sale process. I am disappointed that you found the performance lacking in our after sales care, as this is an area in which we pride ourselves in providing a dedicated service which is above and beyond and one which many of our competitors do not offer at all. Ha....
Areas covered
  • PL6
  • PL20
  • PL7
  • PL10
  • PL9
  • Plymouth
  • PL12
  • PL21
  • PL11
  • PL19
  • PL8
  • PL17
  • PL18

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Agent Fees

Selling your property with Novahomes means you will be appointed to one of our eleven outstanding and dedicated specialist area agents, offering over 130 years combined experience selling homes in a vast area including Plymouth, Plympton, Plymstock, Ivybridge, South Hams, Saltash, Tavistock and now Torpoint & The Rame Peninsula.

Our comprehensive network offers everything you would expect from a traditional local estate agency, but at an incredibly cheaper fee. Because we don`t have the same overheads as our competitors, our sole selling fee is just 0.9% INCLUDING VAT*, a fraction of what you would normally expect to pay. This means you could genuinely save £1,000`s on the amount a typical estate agent would charge for selling your home! *Subject to a minimum fee of £1,200 including VAT.

At Novahomes, the only thing we normally boast about are our low low fees. But we thought we'd let you into a few little secrets!

Did You Know That We Have:
10 outstanding, dedicated, highly experienced and decorated specialist area agents with over 130 years combined experience selling and letting homes in a vast area around Plymouth, extending from Kingsbridge to Liskeard and up to Tavistock and beyond!

A centrally located 1,397 sq/ft (130 sq/m) Regional Head Office with allocated visitor's parking!
Over 20 members of staff offering a comprehensive level of service for our clients, starting from the point of first instruction to the day you move!

Advertising on over 30 (and counting) of the UK's largest property websites.

Comprehensive local print advertising in the Region's most popular local property supplements.

Like many industry experts, we are sure that our concept represents the open and honest future of estate agency. Other agents may tell you different but, if we didn't believe this, the truth is we'd all still be working for them!

So if you are thinking of selling or are already on the market and considering a fresh approach with a new, forward thinking agent, we would be delighted to hear from you and arrange a mutually convenient time to visit you to carry out a free, no obligation market appraisal of your property.

Since 2010, our clients have each saved an average of over £1,200 in estate agent's fees (when compared to a typical agent charging 1.8% including VAT) simply by selecting a Novahomes agent to sell their home. The question is: "How will you spend what you save?
Last updated at 5:05 PM 03/12/2015 by Jim Rainbow

Complaints Procedure

Whilst we endeavour to meet and exceed our customer expectations, and despite our best efforts there may come a time when you feel our service has not lived up to your expectation. As a member of The Property Ombudsman there are guidelines to follow when making a complaint and we have in place a formal complaints procedure which must be followed exactly when making a complaint about a licensed agent, service or staff member at Novahomes Plymouth Region, a copy of which is available on request to plymouth@novahomes.co.uk.
Last updated at 5:05 PM 03/12/2015 by Jim Rainbow

Awards won by Novahomes Plymouth

Individual Branch Awards

Plymouth, PL3 4DT

Jean Goodman - upload your photo Jean Goodman
1 reviews

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Lee Whitelaw - upload your photo Lee Whitelaw
1 reviews

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Andy  - upload your photo Andy
0 reviews

About Andy No description set View full profile


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