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Northwood
4.9/5, 11398 Reviews
99% Recommended
98% sales valuation accuracy
93% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and
any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Latest Reviews
Katarzyna Mackow
Sarah Mursal
Poppy-Ann Bonnar
Ashley
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £23,700 | £21,500,000 |
| Lettings | 93% | 94% | £275 | £7,500 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2886 | 107 | 4424 | 320 | 1309 | 28 | 679 | 23 | 534 | 81 |
Address
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 05:30
- 09:30 - 12:30
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?Move With Us
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- OnTheMarket
- Rightmove
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Social Media
Members of
Rankings
Latest Properties
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3 Bedroom Semi-Detached House to Rent - Sunningdale Avenue, Alwoodley, Leeds, LS17 7SD
£635 pw | £2750 pcm
5 Bedroom Semi-Detached House to Rent - Charlton Court Road , , Charlton Kings, GL52 6JB
Northwood Branches (View All 92)
Images and Videos
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5 Star Review
By : 'Clara'
Branch : Forest Hill, 5 London Road,
Services :
Would you recommend ? : Yes
19 Jun 2022People found this helpful
... Read Full Review
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Jay has been a joy to work ...
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5 Star Review
By : 'Imogen'
Branch : Lincoln, 25-26 Silver Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : LN6
18 Jun 2022
People found this helpful0
Jay has been a joy to work with while finding a new place to live. I could tell that she genuinely cared about helping me out and I’m very happy to be moving forward with her and the team in the future as one of their ... Read Full Review
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Excellent service, great ppl ...
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5 Star Review
By : 'Samantha'
Branch : Lincoln, 25-26 Silver Street
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LN2
17 Jun 2022
People found this helpful0
Excellent service, great ppl especially jay.very friendly staff. I carnt thank them enough.making the move smooth an easy. 100% recommended your company. Once again.thank ... Read Full Review
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Fantastic experience selling ...
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5 Star Review
By : 'Adam'
Branch : Derby, 5a St. James Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE65
17 Jun 2022
People found this helpful0
Fantastic experience selling with Northwood. From the knowledge about the local property market demonstrated from the first phone call by Lucy, through to the recommended sales approach achieving a sale within a week of being on the market, to the excellent support and communication from Abi in ... Read Full Review
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Crystal has been an absolute ...
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5 Star Review
By : 'Peter'
Branch : Lincoln, 25-26 Silver Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LN6
17 Jun 2022
People found this helpful0
Crystal has been an absolute star at finding new tenants for my house. She has kept me updated along the way with all stages of the process. I highly recommend Crystal and Northwood. Dealing with Crystal has been an absolute joy as she has taken away any stress of finding new ... Read Full Review
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Second to none ...
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5 Star Review
By : 'Rob'
Branch : Lincoln, 25-26 Silver Street
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : LN5
16 Jun 2022
People found this helpful0
I’ve only recently started working for Northwood as one of their approved contractors but Holly has been excellent throughout the process. She’s sent me clear instructions of what is required and been on hand if I have any issues. Her communication and professionalism is second ... Read Full Review
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A good business relationship ...
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5 Star Review
By : 'james'
Branch : Dulwich, 493 Norwood Road
Services :
Would you recommend ? : Yes
15 Jun 2022People found this helpful0
A good business relationship is very important when renting out a property. I was recommended Northwood after having some less than impressive experiences with previous agents in the area. Duncan/Nella/Arjan are a very effective team, providing an excellent all round service. Their integrity, ... Read Full Review
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A difficult sale - over a ...
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5 Star Review
By : 'Steven'
Branch : Lincoln, 25-26 Silver Street
Services : Sales (As a Vendor)
Sold price : £420000
Would you recommend ? : Yes
Postcode : LN4
15 Jun 2022
People found this helpful0
A difficult sale - over a year to complete. I am very happy with the work done by Graham Bell and by Walters generally. They were available to talk at all times and prepared to go the extra mile to make sure the sale completed without hitches. Well done ... Read Full Review
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Excellent all round ...
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5 Star Review
By : 'James'
Branch : Dulwich, 493 Norwood Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE22
15 Jun 2022
People found this helpful0
A good business relationship is very important when renting out a property. I was recommended Northwood after having some less than impressive experiences with previous agents in the area. Duncan/Nella/Arjan are a very effective team, providing an excellent all round service. Their integrity, ... Read Full Review
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Heidi Gill and Lucy Shepherd ...
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5 Star Review
By : 'Ioanna'
Branch : Nottingham, 568 Mansfield Road
Services : Sales (As a Vendor)
Sold price : £112000
Would you recommend ? : Yes
Postcode : NGY
14 Jun 2022
People found this helpful0
Heidi Gill and Lucy Shepherd (in alphabetical order) have been amazingly fast, always taking care of my best interests, always providing me with the best possible advice. I mostly dealt with Lucy Shepherd for the sale of my property while Heidi offered her advice promptly when ... Read Full Review
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Exceptional ...
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5 Star Review
By : 'Anastasia'
Branch : Bromley, 21-23 Kingfisher House
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE6
14 Jun 2022
People found this helpful0
I've been a Northwood tenant for nearly a year and a half and I am impressed by Ally - she has always been outstanding in her customer services and professionalism. Ally dealt with all the issues I had with my property promptly, showed care and understanding and responded to all my queries ... Read Full Review
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Excellent Work. Our ...
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5 Star Review
By : 'Chris'
Branch : Lincoln, 25-26 Silver Street
Services : Sales (As a Vendor)
Sold price : £137000
Would you recommend ? : Yes
Postcode : LN1
13 Jun 2022
People found this helpful0
Excellent Work. Our property sale was long and difficult due to an unforeseen construction problem. Northwood saw it through, re-advertising the house when necessary and arranging many accompanied viewings as well as doing a great deal of extra work behind the scenes. They were always ... Read Full Review
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Great service from Adam, ...
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4 Star Review
By : 'Jessica'
Branch : Leeds, 64 Harrogate Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS7
13 Jun 2022
People found this helpful4
Great service from Adam, Nathan and Tyler throughout a fairy tricky and long sale. They kept in contact every step, provided very useful feedback in the sales process, and I really felt like they were looking with us rather than having to chase them for updates all the ... Read Full Review
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... ...
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4 Star Review
By : 'Gene'
Branch : Forest Hill, 5 London Road,
Services :
Would you recommend ? : Yes
12 Jun 2022People found this helpful
... Read Full Review
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Holly was very helpful and ...
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5 Star Review
By : 'Josh'
Branch : Lincoln, 25-26 Silver Street
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : LN1
10 Jun 2022
People found this helpful0
Holly was very helpful and guided us through the onboarding process with minimal fuss and hassle. Looking forward to renting with Northwood. Well done ... Read Full Review
Comments (0)Was this helpful?:
We received an excellent ...
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5 Star Review
By : 'Charlie'
Branch : Norwich, 7 Broadland Court,Wherry Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NR1
10 Jun 2022
People found this helpful0
We received an excellent service from Northwood. From the moment we stepped into the property, we knew we were in capable hands and the support we’ve had throughout has been to a very high standard. Would definitely ... Read Full Review
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... ...
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5 Star Review
By : 'Harry'
Branch : Forest Hill, 5 London Road,
Services :
Would you recommend ? : Yes
9 Jun 2022People found this helpful
... Read Full Review
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Finding a place to stay in ...
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5 Star Review
By : 'Lala'
Branch : Dulwich, 493 Norwood Road
Services :
Would you recommend ? : Yes
6 Jun 2022People found this helpful0
Finding a place to stay in these times can be so demoralising and nerve-wracking. However, I found all dealings with Northwood, Arjun and Nella specifically, to be incredibly easy. Excellent communication, easy options when it comes to filling in references and getting everything sorted. I have ... Read Full Review
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Cannot recommend Eliot and ...
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5 Star Review
By : 'Aris'
Branch : Leicester, Dimension House, 3/4 Westbridge Close
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : LE2
6 Jun 2022
People found this helpful0
I've used Northwood over the past few years for several dealings covering multiple aspects. I have found Eliot & the team to be very professional, experienced and ... Read Full Review
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The service from start to ...
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5 Star Review
By : 'Joe'
Branch : Leeds, 64 Harrogate Road
Services : Sales (As a Vendor)
Sold price : £161500
Would you recommend ? : Yes
Postcode : LS7
6 Jun 2022
People found this helpful4
The service from start to finish was excellent from Northwood. Richard helped with the initial valuation and putting the property on the market, his communication was fantastic. Then passed to Nathan who was great. Tyler was the go between with both parties' solicitors and she dealt with ... Read Full Review
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1 - 20 of 11398 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation. We have a standard procedure for handling complaints which is as follows: 1. Making an initial complaint Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days. 2. Making a formal complaint If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint. Write to us FAO The Complaints Officer Northwood GB Limited The Main Barn, Cams Hall Estate Fareham, Hampshire PO16 8UT E-mail us customerservice@northwooduk.com 3. Receiving your complaint We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing. 4. Resolving your complaint We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain: ?The outcome of our investigation ?What we will do to put things right if we have made a mistake 5. Property Ombudsman Review If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents
