Northwood
4.8/5, 9575 reviews
95% recommended
98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover ... show more Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.

Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.

We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.

As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.

Staff picture

Lily

(151)

Staff picture

Arjan

(136)

Staff picture

Joanne

(135)

Staff picture

Maxine

(133)

Staff picture

Joana

(125)

Staff picture

Sadia

(122)

Staff picture

Cheryl

(121)

Staff picture

Rebecca

(115)

picture is hidden

Simon

(113)

Staff picture

Adam

(109)

Staff picture

Duncan

(107)

Staff picture

Rena

(103)

Staff picture

Melanie

(103)

Staff picture

Catherine

(102)

Staff picture

Andy

(100)

Staff picture

Lindsey

(97)

Staff picture

Ally

(97)

Staff picture

Julie

(92)

Staff picture

Tyler

(91)

Staff picture

Gosia

(90)

Staff picture

Ruth

(84)

Staff picture

Michaela

(84)

Staff picture

Donna

(82)

Staff picture

Tina

(79)

Staff picture

Gavin

(79)

Staff picture

Nella

(76)

Staff picture

Hannah

(74)

No image available

Carly

(72)

picture is hidden

Wendy

(63)

Staff picture

Richard

(60)

Staff picture

Christopher

(58)

Staff picture

Nikki

(57)

Staff picture

Matt

(57)

Staff picture

Beth

(54)

picture is hidden

Nicola

(51)

Staff picture

Stuart

(49)

No image available

Beth

(45)

Staff picture

Cathy

(44)

picture is hidden

Katherine

(42)

No image available

Parvinder

(41)

picture is hidden

Mel

(40)

picture is hidden

Samuel

(40)

Staff picture

Kim

(39)

No image available

Samantha

(39)

picture is hidden

Brian

(38)

picture is hidden

Sarah

(37)

Staff picture

Ela

(37)

No image available

Sarah

(36)

Staff picture

Lingam

(36)

Staff picture

Kirsty

(35)

No image available

Tim

(34)

Staff picture

Zoe

(34)

picture is hidden

Josh

(34)

picture is hidden

Tim

(33)

Staff picture

Joanna

(32)

Staff picture

Sara

(32)

Staff picture

Mark

(32)

Staff picture

Rebecca

(32)

No image available

Nicola

(32)

Staff picture

Susan

(32)

Staff picture

Charlotte

(31)

Staff picture

Nin

(30)

picture is hidden

Gillian

(29)

picture is hidden

Samuel

(28)

picture is hidden

Steve

(28)

Staff picture

Dell

(27)

Staff picture

Jacqui

(26)

Staff picture

Gordon

(26)

Staff picture

Sacha

(25)

Staff picture

Jayne

(25)

Staff picture

Tracey

(25)

Staff picture

Rhea

(23)

Staff picture

Karen

(23)

Staff picture

Lauren

(22)

Staff picture

Jade

(22)

Staff picture

Fran

(22)

No image available

Denis

(21)

No image available

Katie

(21)

Staff picture

Paul

(21)

picture is hidden

Steve

(21)

Staff picture

Mark

(21)

picture is hidden

Michelle

(21)

Staff picture

Shaun

(21)

Staff picture

Kelly

(21)

Staff picture

Louise

(20)

picture is hidden

April

(19)

No image available

Holly

(19)

No image available

Giovanni

(19)

Staff picture

Daniel

(19)

Staff picture

Helen

(19)

picture is hidden

Emily

(18)

Staff picture

Livvie

(18)

Staff picture

Matthew

(17)

Staff picture

Peter

(17)

Staff picture

Andrew

(17)

Staff picture

Mitch

(17)

Staff picture

Suzanne

(17)

picture is hidden

Karen

(17)

picture is hidden

David

(16)

picture is hidden

Leanne

(16)

Staff picture

Nikki

(15)

picture is hidden

Becky

(15)

Staff picture

Sarah

(15)

No image available

Farah

(15)

Staff picture

Deryck

(15)

picture is hidden

Margaret

(14)

Staff picture

Paige

(13)

picture is hidden

Keith

(13)

Staff picture

Andy

(13)

Staff picture

Nathan

(13)

Staff picture

Christine

(13)

Staff picture

Niamh

(13)

picture is hidden

Kirsty

(12)

Staff picture

Siôn

(12)

picture is hidden

James

(12)

Staff picture

Kira

(12)

Staff picture

Lin

(12)

picture is hidden

Paul

(12)

Staff picture

Anita

(12)

No image available

Amanda

(11)

Staff picture

Lisa

(11)

Staff picture

Adam

(11)

picture is hidden

Anastasia (Stasi)

(11)

No image available

Jordan

(11)

Staff picture

Kerry

(11)

Staff picture

Collette

(10)

picture is hidden

Mike

(10)

Staff picture

Laura

(10)

Staff picture

Tom

(10)

picture is hidden

Angela

(10)

picture is hidden

Sharon

(10)

picture is hidden

Kate

(10)

Staff picture

Jenna

(10)

Staff picture

Davinia

(10)

Staff picture

Fiona

(9)

Staff picture

Helen

(9)

No image available

Moh

(9)

Staff picture

Emily

(9)

Staff picture

Andrew

(9)

Staff picture

Latha

(9)

Staff picture

Rebecca

(8)

picture is hidden

Gail

(8)

Staff picture

Ashleigh

(8)

picture is hidden

Will

(8)

picture is hidden

Sarah

(8)

No image available

Beth

(8)

Staff picture

Stephen

(8)

Staff picture

Divine

(7)

picture is hidden

Bill

(7)

picture is hidden

Val

(7)

picture is hidden

Katie

(7)

Staff picture

Alecia Kate

(7)

Staff picture

Joe

(7)

picture is hidden

Katie

(7)

No image available

Denise

(7)

picture is hidden

Emma

(7)

Staff picture

Jill

(6)

Staff picture

Leandra

(6)

Staff picture

Stuart

(6)

Staff picture

Molly

(6)

Staff picture

Suzanne

(6)

picture is hidden

Sean

(6)

picture is hidden

Dane

(6)

picture is hidden

Lauren

(6)

Staff picture

Stephen

(6)

picture is hidden

Marie

(6)

Staff picture

Lillian

(6)

picture is hidden

Paul

(6)

Staff picture

Lewis

(5)

Staff picture

Karen

(5)

Staff picture

Leanne

(5)

Staff picture

Patricia

(5)

picture is hidden

Andrew

(5)

Staff picture

Kerry

(5)

Staff picture

Martin

(5)

Staff picture

Rebecca

(5)

picture is hidden

Stephen

(5)

Staff picture

Keith

(5)

Staff picture

Maryam

(5)

Staff picture

Richard

(5)

Staff picture

Joanne

(5)

picture is hidden

Mike

(4)

picture is hidden

Michael

(4)

picture is hidden

James

(4)

picture is hidden

Angela

(4)

picture is hidden

Brian

(4)

Staff picture

Joanna

(4)

picture is hidden

Chloe

(4)

No image available

Peggy

(4)

Staff picture

Stuart

(4)

Staff picture

James

(4)

Staff picture

Claire

(4)

picture is hidden

Chris

(4)

No image available

Abby

(4)

Staff picture

Shaun

(4)

No image available

Andrea

(4)

No image available

Laura

(4)

Staff picture

Anna

(4)

picture is hidden

Mark

(4)

No image available

Holly

(4)

picture is hidden

Stephanie

(3)

No image available

Paige

(3)

picture is hidden

Marion

(3)

picture is hidden

Heidi

(3)

Staff picture

Amanda

(3)

picture is hidden

Yasmin

(3)

Staff picture

Holly

(3)

Staff picture

Shirley

(3)

Staff picture

John

(3)

No image available

Pari

(3)

Staff picture

Morgan

(3)

Staff picture

Eloise

(3)

Staff picture

Holly

(3)

Staff picture

Adrian

(3)

Staff picture

Lyndsey

(2)

Staff picture

Kettie

(2)

Staff picture

Sophie

(2)

Staff picture

Rebecca

(2)

Staff picture

Luna

(2)

No image available

Suzanna

(2)

Staff picture

Liz

(2)

picture is hidden

Anna

(2)

picture is hidden

Lianna

(2)

picture is hidden

Jackie

(2)

picture is hidden

Martin

(2)

picture is hidden

Lisa

(2)

picture is hidden

Suzanne

(2)

Staff picture

Emily

(2)

No image available

Bradley

(2)

Staff picture

Annie

(2)

Staff picture

Emily

(2)

Staff picture

Cameron

(2)

picture is hidden

Jacqueline

(2)

Staff picture

Craig

(2)

Staff picture

Isabelle

(2)

No image available

Julie

(1)

picture is hidden

Georgia

(1)

picture is hidden

Amy

(1)

picture is hidden

Mike

(1)

picture is hidden

Saj

(1)

No image available

Christine

(1)

No image available

Sven

(1)

picture is hidden

Scott

(1)

picture is hidden

Jack

(1)

Staff picture

Pamela

(1)

picture is hidden

Sujaad

(1)

No image available

Charlotte

(1)

picture is hidden

Wesley

(1)

Staff picture

Jenni

(1)

Staff picture

Richard

(1)

Staff picture

James

(1)

No image available

Stephen

(1)

Staff picture

Liam

(1)

No image available

Danielle

(1)

Staff picture

Alyx

(1)

Staff picture

Nina

(1)

Staff picture

Robert

(1)

Staff picture

Alisha

(1)

Staff picture

Michael

(1)

Staff picture

Todor

(1)

No image available

Jessica

(1)

No image available

Holly

(1)

picture is hidden

Clair

(1)

Staff picture

Chloe

(1)

Staff picture

Des

(1)

Staff picture

Ryan

(1)

picture is hidden

Jade

(1)

picture is hidden

Lloyd

(1)

Staff picture

Alex

(1)

Staff picture

Evie

(0)

picture is hidden

Angie

(0)

picture is hidden

Katherine

(0)

picture is hidden

Juliette

(0)

picture is hidden

Caleb

(0)

picture is hidden

Katie

(0)

picture is hidden

Jane

(0)

picture is hidden

Sally

(0)

picture is hidden

Amanda

(0)

picture is hidden

Mandy

(0)

picture is hidden

Amanda

(0)

picture is hidden

Geraldine

(0)

picture is hidden

Mel

(0)

No image available

Steve

(0)

picture is hidden

Lewis

(0)

No image available

Emma

(0)

No image available

Carla

(0)

picture is hidden

Lorraine

(0)

picture is hidden

Kaitlin

(0)

picture is hidden

Donna-Lee

(0)

picture is hidden

Chloe

(0)

Staff picture

Hatty

(0)

No image available

Ryan

(0)

No image available

Sara

(0)

Staff picture

David

(0)

No image available

Debbie

(0)

No image available

Karen

(0)

Staff picture

Tracey

(0)

Staff picture

Bronte

(0)

Staff picture

Amy

(0)

Staff picture

Sham

(0)

Staff picture

Jennifer

(0)

picture is hidden

Emily

(0)

Staff picture

Kimberley

(0)

Staff picture

Sam

(0)

No image available

Sarah

(0)

Staff picture

Charlotte

(0)

No image available

Jeff

(0)

Staff picture

Reece

(0)

Staff picture

Nick

(0)

Staff picture

John

(0)

Staff picture

Julie

(0)

No image available

Ed

(0)

Staff picture

Anthony

(0)

No image available

Louise

(0)

Staff picture

Alan

(0)

No image available

Shannon

(0)

Staff picture

Tom

(0)

Staff picture

Claire

(0)

No image available

Alex

(0)

Staff picture

Shelley

(0)

Staff picture

Lena

(0)

Staff picture

Shannon

(0)

Staff picture

Eithne

(0)

Staff picture

Corinne

(0)

Staff picture

Dawn

(0)
Northwood - Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £23,700 £13,500,000
Lettings 93% 95% £275 £7,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2718 93 4025 291 1229 24 645 19 462 69
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS DPS SAGEagent Move With Us
Images & Videos

“Excellent Service...”

Share on :
Mar 17,2024
Minithumbup
Jade
By: 'Amy'
Mar 17,2024
0 people found
this helpful
It has been an absolute pleasure working with Jade and highly recommend her services at Northwood. Jade is very professional, informative and proficient in her role. Thank you so much for your support as both a tenant and a landlord, I really appreciate it!...
read full review
Was this helpful? Yes

“Gavin gravenzande property purchased...”

Share on :
Mar 16,2024
Minithumbup
Gavin
By: 'Lauren Roger'
Mar 16,2024
0 people found
this helpful
Gavin at Northwood and Steven’s has been fantastic! Very helpful and reassuring along our journey as first time Buyers. Would 100% recommend....
read full review
Was this helpful? Yes

“Purchase Property...”

Share on :
Mar 16,2024
Minithumbup
Gavin
By: 'Mitchell Mace'
Mar 16,2024
0 people found
this helpful
Gavin Gravenzande from Northwood and Steven’s, has been a pleasure to deal with and continues to do so. Great communication, quick responses, professional and very helpful in the process when searching/purchasing your new home 🏠. Highly recommend !! Thank you for your continued support :)...
read full review
Was this helpful? Yes

“Julie Cahill has been exceptional; her commun......”

Share on :
Mar 15,2024
Minithumbup
Julie
By: 'Sevket'
Mar 15,2024
0 people found
this helpful
Julie Cahill has been exceptional; her communication is courteous, clear, and prompt. Thank you, Julie; it's been a pleasure to work with you....
read full review
Was this helpful? Yes

“Northwood - Rebecca Customer Review...”

Share on :
Mar 14,2024
Minithumbup
Rebecca
By: 'Georgia'
Mar 14,2024
0 people found
this helpful
Our experience with Northwood was great. In particular Rebecca who was incredibly helpful throughout the entire process of moving into our new property. Her prompt communication, and expert guidance made the transition smooth and stress-free. We highly recommend her services to anyone in need of ...
read full review
Was this helpful? Yes

“Northwood and Jade Field made the whole proce......”

Share on :
Mar 13,2024
Minithumbup
Jade
By: 'Jacob'
Mar 13,2024
0 people found
this helpful
Northwood and Jade Field made the whole process of moving so simple and easy. As someone who moved over from the US and had some issues with needing certain things, Jade knew exactly what to do in every situation. They were amazing. Will definitely use ...
read full review
Was this helpful? Yes

“I have worked with Northwood as a contractor ......”

Share on :
Mar 11,2024
Minithumbup
Jade
Daniel
By: 'Dave Oldroyd'
Mar 11,2024
0 people found
this helpful
I have worked with Northwood as a contractor for 3 years now and having worked for other estate/letting agents, found Northwoods expertise and professionalism outstanding. I particularly deal with both Daniel and Jade who I cannot rate highly enough. They are so experienced and helpful. ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Mar 11,2024
Minithumbup
Karen
By: 'Andrea Young'
Mar 11,2024
0 people found
this helpful
I recently completed on a property sale that has been somewhat stressful. Karen Hobbs was extremely helpful and knowledgeable throughout the process and kept me informed at every stage. I would highly recommend Karen and the team at Northwood, and would definitely use their service ...
read full review
Was this helpful? Yes

“Great client care....”

Share on :
Mar 11,2024
Minithumbup
Elizabeth
By: 'Martyn'
Mar 11,2024
0 people found
this helpful
Always good communication, any problems are resolved promptly, certainly no complaints with how my properties are managed. Recently, the local council made an error in terms of council tax billing which could have had a negative impact on my financial history, but this was detected ...
read full review
Was this helpful? Yes

“Above & Beyond...”

Share on :
Mar 11,2024
Minithumbup
Matthew
By: 'Gary & Fleur'
Mar 11,2024
0 people found
this helpful
Matthew was very accommodating & none of our requests to visit with contractors was ever too much. He kept us up to date at all times & when there was a last minute issue he stepped up to solve it on behalf of Northwood . We would highly ...
read full review
Was this helpful? Yes

“Julie is always happy to help.I really appre......”

Share on :
Mar 08,2024
Minithumbup
Julie
By: 'Nairovi'
Mar 08,2024
0 people found
this helpful
Julie is always happy to help. I really appreciate her help....
read full review
Was this helpful? Yes

“Property Sale...”

Share on :
Mar 08,2024
Minithumbup
Gavin
By: 'YVONNE COTTRELL'
Mar 08,2024
0 people found
this helpful
We can highly recommend Northwood Stevens (Singleton branch) Ashford Kent. On entering their office we were met with warmth, friendliness and professionalism. During the short process of selling our property we have dealt with Gavin senior sales negotiator who has been so accommodating and informative. ...
read full review
Was this helpful? Yes

“Rip off...”

Share on :
Mar 06,2024
Minithumbdown
By: 'Andrew McColl'
Mar 06,2024
0 people found
this helpful
Would have given less than one star. Avoid this company - they make unjustified deductions from your deposit at the end of a tenancy. Take pics of everything before you move in and when you move out. They will try and rip you off....
read full review
Was this helpful? Yes

“Rebecca is the dream estate agent. She was so......”

Share on :
Mar 06,2024
Minithumbup
Rebecca
By: 'Sophie'
Mar 06,2024
0 people found
this helpful
Rebecca is the dream estate agent. She was so helpful and efficient!...
read full review
Was this helpful? Yes

“Rebecca helped us secure our dream house afte......”

Share on :
Mar 05,2024
Minithumbup
Rebecca
By: 'Lola Miller'
Mar 05,2024
0 people found
this helpful
Rebecca helped us secure our dream house after we’d struggled to find a place in London that we liked and could afford! She kept us in the loop and helped us put forward the best application possible....
read full review
Was this helpful? Yes

“I would like to thanks Stuart and all the Nor......”

Share on :
Mar 04,2024
Minithumbup
Duncan
Julie
By: 'Daniele'
Mar 04,2024
0 people found
this helpful
I would like to thanks Stuart and all the Northwood team for their fantastic job. I've been in a rental agreement for 4 years and they provided a very professional management of the property. At last I've decided to sell the property and they manage to ...
read full review
Was this helpful? Yes

“Highly professional team...”

Share on :
Mar 04,2024
Minithumbup
Jade
Daniel
By: 'david'
Mar 04,2024
0 people found
this helpful
As a contractor I've worked for Northwood in Leeds now for over 12 years, they are a great bunch of highly professional people and an absolute pleasure to work for....
read full review
Was this helpful? Yes

“Great Estate Agent!...”

Share on :
Mar 03,2024
Minithumbup
Gavin
By: 'Benjamin'
Mar 03,2024
0 people found
this helpful
Great Estate Agent! Our agent was very fast to respond and has been very helpful throughout the process....
read full review
Was this helpful? Yes

“I highly recommend this agency, I am dealing ......”

Share on :
Mar 01,2024
Minithumbup
Jade
Andy
By: 'Tracey'
Mar 01,2024
0 people found
this helpful
I highly recommend this agency, I am dealing with a fair few agencies atm and the people at Northwood have stood out by far and above to be the kindest to deal with, they have all been so nice and professional and it has helped ...
read full review
Was this helpful? Yes

“Good understanding and excellent professionalism...”

Share on :
Mar 01,2024
Minithumbup
By: 'Manan'
Mar 01,2024
0 people found
this helpful
Recently moved to a new property and had some issues with the energy billing, Elizabeth from Northwood was very professional and helped me through the process. The whole interaction was swift....
read full review
Was this helpful? Yes

“We are Spanish residents and dealing with Nor......”

Share on :
Feb 29,2024
Minithumbup
Cameron
Stuart Miller
By: 'Juan'
Feb 29,2024
0 people found
this helpful
We are Spanish residents and dealing with Northwood has been a real pleasure. Firstly, they were our letting agent, through Stuart Miller, very professionals and always on time. Cameron Mayo took over the sale of the property and has also been very pleasant to work ...
read full review
Was this helpful? Yes

“Recommend Beth...”

Share on :
Feb 27,2024
Minithumbdown
Beth
By: 'Angel'
Feb 27,2024
0 people found
this helpful
Beth is professional, friendly and very patience. It's hard time to sell property but Beth is always supportive.She always reply to our questions. Thanks so much !...
read full review
Was this helpful? Yes

“Rebecca was really lovely and the first point......”

Share on :
Feb 27,2024
Minithumbup
Rebecca
Nella
By: 'Amarjita'
Feb 27,2024
0 people found
this helpful
Rebecca was really lovely and the first point of contact during the flat viewing. She continued to be helpful with the referencing process and clearly explained each of the steps. She was also very patient to answer any questions I had. I have also been ...
read full review
Was this helpful? Yes

“Great experience with property viewing and fu......”

Share on :
Feb 27,2024
Minithumbup
Rebecca
By: 'Edgaras'
Feb 27,2024
0 people found
this helpful
Great experience with property viewing and further communication regarding the overall process. Lovely to chat to and speedy responses. Thank you Rebecca....
read full review
Was this helpful? Yes

“Say Thank You...”

Share on :
Feb 27,2024
Minithumbdown
Beth
By: 'Yee Wah Eva Chan'
Feb 27,2024
0 people found
this helpful
Very satisfied with the service of Northwood and very satisfied with Ms Lauren attitude....
read full review
Was this helpful? Yes

“We recently bought our first home with Northw......”

Share on :
Feb 27,2024
Minithumbup
Charlotte
Karen
By: 'I R'
Feb 27,2024
0 people found
this helpful
We recently bought our first home with Northwood. They were great to deal with and made all the process so easy. Always ready to help and answer to any question we had. Massive thank you to all the staff....
read full review
Was this helpful? Yes

“Absolutely i had an amazing experience with N......”

Share on :
Feb 26,2024
Minithumbup
Beth
By: 'Onyedikachi'
Feb 26,2024
0 people found
this helpful
Absolutely i had an amazing experience with Northwood Warrington. Beth Fernley was very professional about her job and i am 💯 impressed with her services and pretty much happy....
read full review
Was this helpful? Yes

“My experience with Northwood...”

Share on :
Feb 26,2024
Minithumbup
Beth
By: 'Sarah Reilly'
Feb 26,2024
0 people found
this helpful
I have been with Northwood for a few months now and I am extremely happy with their service. I would like to mention Beth Fernley as she has been nothing but helpful. Beth is a lovely woman and really exceeds at her job. I am ...
read full review
Was this helpful? Yes

“Sale of property...”

Share on :
Feb 26,2024
Minithumbup
Beth
By: 'Christopher morley'
Feb 26,2024
0 people found
this helpful
Beth has been extremely helpful with the sale of my property....
read full review
Was this helpful? Yes

“Helpful agency let property with them for ten......”

Share on :
Feb 26,2024
Minithumbup
Maxine
By: 'Sue'
Feb 26,2024
0 people found
this helpful
Helpful agency let property with them for ten years Maxine property manager is very helpful and efficient...
read full review
Was this helpful? Yes

Vendor Fees

Private Treaty from 1% + VAT (1.2% including VAT) subject to a minimum fee of £1250 + VAT (£1,500 including VAT)

Secure Sale (Modern Method of Auction) = No commission

Landlord Fees

Fee (inclusive of VAT)

Standard Set Up Fee – Fully Managed = £420.00
Standard Monthly Commission – Fully Managed = 14.4%
Renewal Fee – Fully Managed = £50.00
Standard Set Up Fee – Rent Collection = £420.00
Standard Monthly Commission – Rent Collection = 12.0%
Renewal Fee – Rent Collection = £50.00
Standard Tenant Find Fee = One month’s rent (min £660)
Tenant Find Renewal Fee = £50.00
Deposit Protection Fee – Tenant Find Only = £60.00
Deposit Transfer Fee = £60.00
Arrangement Fee for Maintenance Work – Rent Collection and Tenant Find = 12.0% of the net cost of the work (subject to £25 minimum fee)
Tenant Check Out and Inventory – Rent Collection and Tenant Find = £100.00
Additional Property Visit Fee = £60.00
Withdrawal Fee – Fully Managed, Rent Collection and Tenant Find = Reasonable costs to recover losses (subject to £150 minimum fee)
Cancellation Fee – Fully Managed and Tenant Find = Reasonable costs to recover losses (subject to minimum 3 month's management fee)

Tenant Fees

Charge (inclusive of VAT where applicable)

Reservation Fee (Holding Deposit) = One week's rent
Late Payment of Rent Charge = 3.0% above The Bank of England APR
Variation or Change in Tenancy Fee = £50.00
Early Release from Tenancy Charge = Reasonable costs to re-let
Mortgage/Landlord Reference Fee = Nil
Lost Keys/Security Device Charge = Reasonable costs to replace loss and/or Agent's time at £15 per hour
Overpayment of Rent after Termination of Tenancy Charge = Bank Charges Incurred
Last updated at 30/01/2020, 7:18 PM by Peter Bellamy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a standard procedure for handling complaints which is as follows:

1. Making a complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Branch Manager. Your complaint will be acknowledged within 3 working days. The branch will conduct a full and thorough investigation and a full written response will be sent within 15 working days.

2. If you remain dissatisfied
If you feel the matter remains unresolved you should write to the Director at the relevant Northwood office explaining why you are unhappy with the response. The Director will conduct a comprehensive review of your complaint and will give a final viewpoint in writing within 10 working days.

3. Independent redress
In the unlikely event that you are still dissatisfied then you may refer the matter to the Property Ombudsman

4. What next?
You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 11:48 AM 05/07/2018 by allAgents

Awards won by Northwood

Regional Awards won by Northwood

Individual Branch Awards

Watford, WD24

St Albans, AL1

Southport, PR8

Maidenhead, SL6

Luton, LU1

Lincoln, LN2

Doncaster, DN2

Crawley, RH10

Cheltenham, GL52

Carlisle, CA1

Ashford, TN23

Worcester, WR1

Wrexham, LL11

Bristol, BS3

Crewe, CW11

Liverpool, L12

Leeds, LS7

Nottingham, NG5

London, SE27

Stoke on Trent, ST4

Warrington, WA1

Northampton, NN1

Newcastle upon Tyne, NE5

Hereford, HR4

High Wycombe, HP13

Eastbourne, BN21

Aberdeen, AB25

Salisbury, SP1

Warminster, BA12

York, YO1

Doncaster, DN8

Glasgow, G3

Bromley, BR1

Reading, RG1



Get in touch with

Northwood