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    Mark
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    Martin Bradbury
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Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.

Our highly popular Guara
Read full description...Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.

Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.

We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.

As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.

“Excellent...”

Dec 14,2018
Minithumbup
Wendy
By: 'Carly'
Dec 14,2018
0 people found
this helpful
Excellent, professional service throughout the sale of my property. Victoria and Wendy were great in keeping me updated throughout and always happy to help with any queries....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Property enquiries in best hands...”

Dec 13,2018
Minithumbup
By: 'Stef'
Dec 13,2018
0 people found
this helpful
Never experienced an agency with such friendly and helpful staff like with Northwood! Not only that you can feel the pleasant atmosphere when you're in but they are also absolutely familiar with the real estates they offer and keen to get you the ...
read full review
Was this helpful? Yes

“Mr...”

Dec 13,2018
Minithumbup
By: 'Cliff Morrison'
Dec 13,2018
0 people found
this helpful
Over a year of advertising, viewings and eventually selling my property, Joanne was the epitome of professionalism.She is courteous, polite, good humoured, extremely competent and efficient. Laura was equally helpful on the fewer occasions that we spoke....
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“A reliable and Professional Team...”

Dec 12,2018
Minithumbup
By: 'Steve'
Dec 12,2018
0 people found
this helpful
As a portfolio Landlord I have worked with Northwood in Derby since the business first started and they now let and manage the majority of my properties. I have always found both Carol and Wendy and their team to be Professional, reliable and courteous. They ...
read full review
Comment on agent fees
Fair for a quality service
Was this helpful? Yes

“Great experience...”

Dec 12,2018
Minithumbup
Ellie-May
By: 'Kate C'
Dec 12,2018
0 people found
this helpful
I have found Ellie-May to be very efficient and helpful during the whole process of applying to move into a new property. She has contacted me regularly with updates and kept me informed every step of the way. Would highly recommend....
read full review
Was this helpful? Yes

“Awful Agent!...”

Dec 11,2018
Minithumbdown
By: 'James'
Dec 11,2018
2 people found
this helpful
Very poor agent. They care very little for the tenant and so much more for the landlord. Staff are lacking knowledge in property field and are very rude. They claim to be on first name terms with all tenants. Well yes if that means been ...
read full review
Comment on agent fees
High fees
Was this helpful? Yes
By: Andy Smith
Dec 11, 2018
View all comments (1)
I'm not sure if you have the correct agent or office as we do not have any issues with our tenants who are paying rent of £850 per month, and certainly none by the name of James. I would be more than happy to investigate if you can provide more details. Andy Smith Local Director Northwood (Tamworth & Lichfield) Ltd. ...

“Ideal choice for letting in Truro...”

Dec 11,2018
Minithumbup
By: 'Nigel'
Dec 11,2018
0 people found
this helpful
Found Northwood go be thorough but fair in their letting process. The team there are all helpful and courteous and are always there for you to deal with any queries or problems you may have. Would certainly recommend using them if you need to let ...
read full review
Comment on agent fees
All fees charged seemed fair.
Was this helpful? Yes
By: Sean Brickley
Dec 11, 2018
View all comments (1)
Thank You Nigel, your kind words are much appreciated. The team send their best wishes and good luck to you and your family in the future. ...

“Excellent Service...”

Dec 11,2018
Minithumbup
Rachel
By: 'Lisa'
Dec 11,2018
0 people found
this helpful
Rachael has been helping me manage my property for a couple of years now and have always been really impressed with her service levels. She is always on top of my requests and extremely prompt in dealing with any issues that may arise aside if ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Professional service...”

Dec 11,2018
Minithumbdown
By: 'Behar'
Dec 11,2018
0 people found
this helpful
The service received was great.Garvin did a great job.He was friendly and polite and was always really helpful.Thank you...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Thanks from the southern hemisphere . . ....”

Dec 10,2018
Minithumbup
Katherine
By: 'Greg'
Dec 10,2018
1 people found
this helpful
I'd been privately managing a property from overseas for a number of years with mixed results. Katherine and the rest of the Northwood team have now taken on the management of the property and i have no hesitation in recommending their services with ...
read full review
Comment on agent fees
Well worth the money to look after my investment.
Was this helpful? Yes
By: Northwood Northampton
Dec 13, 2018
View all comments (1)
Thanks Greg, we're glad to hear we can be of service even when you are the other side of the world! Keep recommending us, it's much appreciated! ...

“Helpful and friendly staff...”

Dec 10,2018
Minithumbup
Ellie-May
By: 'EL'
Dec 10,2018
0 people found
this helpful
Recently rented a property through Northwood and have found Ellie to be extremely helpful from viewing to checking in. Always willing to help and give me regular updates on any concerns I have had....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Repairs...”

Dec 10,2018
Minithumbup
By: 'David packham'
Dec 10,2018
0 people found
this helpful
Have been with northwood for over 9 years and found hem to be very good any maintanace issues have been sortted very quick and any problems have been solved very quick...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Locked out....”

Dec 10,2018
Minithumbup
By: 'Kelly C'
Dec 10,2018
0 people found
this helpful
We locked ourselves out of our property this evening, thanks to Northwood who kindly sent a member of their team out to let us back in again. The service was quick and efficient, also greatly appreciated. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Selling with Northwood...”

Dec 09,2018
Minithumbup
By: 'CMP3000'
Dec 09,2018
0 people found
this helpful
We hired Northwood when we had to sell my mum's house. Simon stood out from the other estate agents as he had clearly done his homework on pricing. He not only explained his approach professionally but listened to our needs too. The marketing ...
read full review
Comment on agent fees
Higher than other agents, but I eas pleased we chose Northwood.
Was this helpful? Yes

“Personal and attentive...”

Dec 07,2018
Minithumbup
Wendy
By: 'Annah Fitch'
Dec 07,2018
0 people found
this helpful
This isn't the largest, or showiest Estate Agent in Derby. But their regular communication, local knowledge and personal attention are all rare qualities these days. The commission rate is fair upon sale. They are clear about optional extras and most importantly, I always ...
read full review
Comment on agent fees
Very fair.
Was this helpful? Yes

“Donna...”

Dec 07,2018
Minithumbup
Donna
By: 'S'
Dec 07,2018
0 people found
this helpful
Donna was very friendly and helpful on move-out day. She also did a good job of promoting other properties that were available for me to move in to. She made what could have been a sad moment (moving out of my flat) much more fun! ...
read full review
Comment on agent fees
All the fees for Northwood are a bit steep but that is a broader problem with the industry I imagine.
Was this helpful? Yes

“I couldn't recommend Ellie May enough!...”

Dec 07,2018
Minithumbup
Ellie-May
By: 'Shelley'
Dec 07,2018
0 people found
this helpful
I couldn't recommend Ellie May enough, this particular experience of buying could have been a lot more stressful without Ellie May going above and beyond, responds so fast and makes the overall process a lot friendlier!...
read full review
Was this helpful? Yes

“Very professional...”

Dec 07,2018
Minithumbup
Ellie-May
Rachel
By: 'Anni-C'
Dec 07,2018
0 people found
this helpful
I found both Rachel & Ellie-May both a delight to deal with. Very professional, always answered messages & calls promptly. They kept me up to date with progress of the letting. Would highly recommend this agent....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Ellie May...”

Dec 07,2018
Minithumbup
Ellie-May
By: 'Kevin Ehlen'
Dec 07,2018
0 people found
this helpful
Ellie May has been fantastic, I originally viewed a property that wasn't for me, however Ellie has stayed in touch to help me find a more suitable accommodation for myself. She is very enthusiastic and a real credit to her employers, keep up ...
read full review
Was this helpful? Yes

“Thank you...”

Dec 07,2018
Minithumbup
Ellie-May
By: 'Steve Greenland'
Dec 07,2018
0 people found
this helpful
Great staff here I dealt with Ellie-may when enquiring for a house to rent she was really professional and helpful....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great service overall :)...”

Dec 06,2018
Minithumbup
Sarah
By: 'Kate'
Dec 06,2018
1 people found
this helpful
I've rented for many years through different agencies yet Northwood have by far outshone the others. Very professional, thorough, clear communicators, with easy and smooth processes in place and also don't charge fees for anything and everything under the sun except for the ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent staff!!...”

Dec 06,2018
Minithumbup
Beth
By: 'Amiee given'
Dec 06,2018
0 people found
this helpful
Really helpful and friendly, had an answer to every question we had and helped us move into our house easily and quickly...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Beth
Dec 06, 2018
View all comments (1)
Thanks for your lovely comments Amiee! ...

“Great Service...”

Dec 05,2018
Minithumbup
By: 'Janice'
Dec 05,2018
0 people found
this helpful
Gavin is very friendly, he knows exactly what is needed and gets the job done! He has an excellent knowledge base too....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Poor start, great finish!...”

Dec 05,2018
Minithumbup
By: 'Tom'
Dec 05,2018
0 people found
this helpful
A very shaky start after receiving a particularly disengaged flat viewing from a chap who clearly had better things to do, followed by an unpleasant verbal exchange upon collection of keys on my move-in day, because extra charges for parking had not been made clear ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Grateful...”

Dec 05,2018
Minithumbup
Sacha Cooke
By: 'Constantin'
Dec 05,2018
0 people found
this helpful
Sasha was very helpful with as I am very happy because we work with her . I recommend Northwood for rent and sales. Keep up the good work ....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: Will Brougham
Dec 05, 2018
View all comments (1)
Thank you for taking the time to share your thoughts it really does mean a great deal to us and Sacha to hear your kind words. ...

“Great experience...”

Dec 05,2018
Minithumbup
By: 'Andreea'
Dec 05,2018
0 people found
this helpful
A trusted agency with very friendly members and eager to help you find the perfect home! Especially tkanks to Louise Carolan!...
read full review
Was this helpful? Yes

“Friendly, Helpful, Efficient Service...”

Dec 04,2018
Minithumbup
Kirsty Mead
By: 'Caz'
Dec 04,2018
0 people found
this helpful
Kirsty Mead is always dedicated to ensuring that maintenance problems are dealt with efficiently and quickly with good communications skills. I have also experienced only professional and friendly service from other members of staff....
read full review
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Caz, Thank you for your kind words it means a a lot to us. ...

“Happy...”

Dec 04,2018
Minithumbup
Sacha Cooke
By: 'Alex'
Dec 04,2018
0 people found
this helpful
Sasha was very informative.We love the flat.After being disappointed with losing the previous flat She moved very quickly to ensure we got this one.Two extremely happy brothers....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Thanks Alex, Its great to hear that Sacha was able to help you. ...

“89 West Street Tenants...”

Dec 04,2018
Minithumbup
Sacha Cooke
By: 'Olivia'
Dec 04,2018
0 people found
this helpful
Fantastic service. Really helpful and approachable. We were also able to move in really fastafter viewing the property. Couldn't ask for more....
read full review
Comment on agent fees
Steep but no more than elsewhere.
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
It's great to hear you are pleased with the turn around time. We hope you will be happy in your new home. ...

“Friendly and supportive...”

Dec 04,2018
Minithumbup
Jamie Connor
Sam Doveton
By: 'Alice G'
Dec 04,2018
0 people found
this helpful
always sorted every issue quickly and sufficiently. provided excellent support throughout moving. been a pleasure renting with them and would definitely reccomend. every staff member that i delt with Jamie, Sam and Tracey have been wonderful and really made me feel safe and comfortable. thank ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Will Brougham
Dec 04, 2018
View all comments (1)
Thanks for the review Alice it's great to hear that you have had a good experience across the board. ...

NALS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1865 55 2084 187 687 7 357 3 253 42

Fees

Our lowest fee option starts at just £1,000 + VAT (half upfront) and we run regular seasonal promotions for traditional no sale no fee. Enquire with the local office for the latest prices.
Last updated at 11/09/2018, 11:14 AM by Northwood - Leeds, Leeds, LS7

Complaints Procedure

Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

customerservice@northwooduk.com

3. Receiving your complaint

We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.

4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 11:50 AM 25/06/2018 by Northwood - Leeds, Leeds, LS7

Awards won by Northwood

Individual Branch Awards

York, YO1

Worcester, WR1

Watford, WD24

Warrington, WA1

Maidenhead, SL6

Southport, PR8

Peterborough, PE1

Northampton, NN1

Newcastle upon Tyne, NE5

Milton Keynes, MK16

Leeds, LS7

Leicester, LE2

Liverpool, L12

Beverley, HU17

High Wycombe, HP13

Cheltenham, GL52

Doncaster, DN8

Retford, DN22

Doncaster, DN2

Derby, DE1

Crewe, CW11

Wirral, CH60

Carlisle, CA1

Bristol, BS3

Bromley, BR1

Warminster, BA12

Birmingham, B5

St Albans, AL1

Aberdeen, AB25

Wigan, WN1

London, SE27

Nottingham, NG5

Chester, CH2

Cardiff, CF14

Bournemouth, BH9

Tamworth, B79

Barnstaple, EX31

Crawley, RH10

Hereford, HR4

Macclesfield, SK11

Salisbury, SP1

Telford, TF1

Wrexham, LL11

Bolton, BL1

Oldham, OL1

Sutton, SM2

Southampton, SO15

Stoke on Trent, ST4

Preston, PR1

Basingstoke, RG21

Cambridge, CB1

Lincoln, LN2

Luton, LU1

Portsmouth, PO6

Worthing, BN11

Sale, M33

Wokingham, RG40

Coventry, CV1

Sheffield, S6

Waterlooville, PO7

Oxford, OX4

Exeter, EX1

Eastbourne, BN21

Romford, RM1

Hastings, TN34

Reading, RG1

Plymouth, PL4


Aberdeen
207-211 Rosemount Place, Aberdeen AB25 2XS
(96)
Ashford
73 High Street, Ashford TN24 8SF
(18)
Banbury
20 High street, Banbury OX16 5EE
(1)
show all branches (88)
Barnstaple
102 Boutport Street, Barnstaple EX31 1SY
(23)
Basildon
Glass Lift Tower, Town Square, Basildon SS14 1BA
(2)
Basingstoke
37 Winchester Street, Basingstoke RG21 7EF
(113)
Bedford
95 High Street, Bedford MK43 0BS
(0)
Beverley & Hull
32 North Bar Within, Beverley HU17 8DL
(43)
Birmingham Central
70 Bromsgrove Street, Birmingham B5 6NU
(117)
Bolton
3 Marsden Road, Bolton BL1 4AA
(36)
Brentwood
1 Hart Street, Brentwood CM14 4AX
(0)
Bristol
271 North Street, Bristol BS3 1JN
(115)
Bromley
21-23 Kingfisher House, Bromley BR1 1LT
(108)
Byfleet & Woking
97 High Street, Byfleet KT14 7QX
(0)
Cambridge
193 Mill Road, Cambridge CB1 3AN
(23)
Cardiff
23 Whitchurch Road, Cardiff CF14 3JN
(37)
Central Lowlands
9-11 Bank Street, Falkirk FK1 1NB
(1)
Chelmsford
182 Moulsham Street, Chelmsford CM2 0LG
(5)
Cheltenham
11 - 15 Prestbury Road, Cheltenham GL52 2PN
(90)
Chester
1b Hoole Road, Chester CH2 3NQ
(23)
Coventry
105-107 New Union Street, Coventry CV1 2NT
(8)
Crawley
3 Parkside, Crawley RH10 1EH
(85)
Crewe & Sandbach
9 Hightown, Crewe CW11 1AD
(121)
Derby
5A St James Street, Derby DE1 1QT
(56)
Doncaster
17a Sandringham Road, Doncaster DN2 5HU
(251)
Dundee
2 Panmure Street, Dundee DD1 2BW
(2)
Dunfermline & Fife
15 Pitreavie Court, Dundee KY11 8UU
(0)
Eastbourne
81-83 South Street, Eastbourne BN21 4LR
(21)
Edinburgh
13 Comely Bank Road, Edinburgh EH4 1DR
(34)
Epsom & Sutton
94 High Street, Epsom KT19 8BJ
(45)
Exeter
85 South Street, Exeter EX1 1EQ
(30)
Glasgow
Unit 4 Skypark 545 Finnieston Street, Glasgow G3 8JU
(15)
Glossop
85 High Street West, Glossop SK13 8AZ
(0)
Harrow
260 High Road, Harrow HA3 7BB
(0)
Hastings
37 Havelock Road, Hastings TN34 1BE
(14)
Hereford
42 Bridge Street, Hereford HR4 9DG
(55)
High Wycombe
23 Crendon Street, High Wycombe HP13 6LJ
(66)
Ipswich
5, Alpha Terrace, Masterlord Office Village, West Road, Ipswich IP3 9FD
(9)
Lancaster
22-24 Market Street, Lancaster LA1 1HT
(2)
Leeds
64 Harrogate Road, Leeds LS7 4LA
(313)
Leicester
17 Stoughton Road, Leicester LE2 4DS
(95)
Lincoln
25-26 Silver Street, Lincoln LN2 1EW
(22)
Liverpool North
15 - 17 West Derby Village, Liverpool L12 5HJ
(227)
Luton
42-44 Wellington Street, Luton LU1 2QH
(68)
Macclesfield
22 Church St, Macclesfield SK11 6LB
(37)
Maidenhead
21 Queen Street, Maidenhead SL6 1NB
(33)
Milton Keynes
17 St Johns Street, Milton Keynes MK16 8HE
(147)
Newcastle upon Tyne
676 West Road, Newcastle upon Tyne NE5 2UR
(177)
Northampton
The Old Gatehouse, 25 Victoria Promenade, Northampton NN1 1HB
(283)
Northwood (Cumbria) Ltd
2 Crosby Street, Carlisle CA1 1DQ
(140)
Norwich
7 Broadland Court,Wherry Road, Norwich NR1 1UN
(2)
Nottingham
568 Mansfield Road, Nottingham NG5 2FS
(23)
Oldham & East Manchester
79-81 High Street, Lees, Oldham OL4 3BN
(80)
Oxford
70 St. Clements Street, Oxford OX4 1AH
(6)
Peterborough
729 Lincoln Road, Peterborough PE1 3HD
(125)
Plymouth
Hyde Park House, 74 Mutley Plain, Plymouth PL4 6LF
(35)
Portsmouth
129 Havant Road, Portsmouth PO6 2AA
(156)
Preston
5 Fishergate Row, Butler Street, Preston PR1 8BN
(20)
Reading and Newbury
89 London Street, Reading RG1 4QA
(31)
Retford
30 Market Place, Retford DN22 6DW
(13)
Romford
11 Victoria Road, Romford RM1 2JT
(44)
Salisbury
56 Castle Street, Salisbury SP1 3TS
(15)
Sheffield
7 Middlewood Road, Sheffield S6 4GU
(13)
Solihull
115 Stratford Road, Solihull B90 3ND
(9)
South Manchester
43-45 Cross Street, Sale M33 7FT
(68)
Southampton
1 Bellvue Road, Southampton SO15 2AW
(107)
Southend on Sea
458 - 460 London Road, Southend on Sea SS0 9LA
(5)
Southport and Ormskirk
185 Eastbank Street, Southport PR8 6TH
(25)
St Albans
48 London Road, St Albans AL1 1NG
(61)
Stoke on Trent
333 Hartshill Road, Stoke on Trent ST4 7NR
(92)
Tamworth
24 Lichfield Street, Tamworth B79 7QE
(14)
Telford
8 Church Street, Telford TF1 1DG
(18)
Thorne
6-8 Fieldside, Doncaster DN8 4BQ
(142)
Truro
3 Frances Street, Truro TR1 3DN
(13)
Warminster
8 Market Place, Warminster BA12 9AN
(113)
Warrington
139 Sankey Street, Warrington WA1 1NN
(205)
Waterlooville
7 St Georges Walk,, Waterlooville PO7 7TU
(11)
Watford
278 St Albans Road, Watford WD24 6PE
(16)
West Norwood
493 Norwood Road, London SE27 9DJ
(78)
Wigan
55-57 Mesnes Street, Wigan WN1 1QX
(123)
Winton Bournemouth
538-542 Wimborne Road, Bournemouth BH9 2EX
(23)
Wirral
78 Telegraph Road, Wirral CH60 0AQ
(53)
Woking
Crown House, One Crown Square, Woking GU21 6HR
(3)
Wokingham
15-17 Broad Street, Wokingham RG40 1AU
(138)
Worcester
41-43 Barbourne Road, Worcester WR1 1SA
(165)
Worthing
Unit 1 Revenue Chambers, 58 Chapel Road, Worthing BN11 1BG
(9)
Wrexham
27 King Street, Wrexham LL11 1HF
(17)
York
67 Micklegate, York YO1 6LJ
(209)


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