Northfields
4.5/5, 376 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 74% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 134 18 56 2 43 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA Relocation Agent Network

“Sophie & Rachel (and others in their office) have been extremely ......”

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Jun 12,2012
Minithumbup
By: 'Ringers'
Jun 12,2012
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Sophie & Rachel (and others in their office) have been extremely helpful with my exit from one flat and moving in to another. I tended to panic when I couldn't find a property that I wanted and fuss when I found one that could do but ...
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“I am so pleased i choose Northfields, they have been ......”

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Jun 06,2012
Minithumbup
By: 'chris'
Jun 06,2012
0 people found
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I am so pleased i choose Northfields, they have been a great help in both renting my property and when i had problems .with my tenant. they are very helpful,and responsive to my needs. I would highly recommend Sharon and her whole team...
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“I have always found Sharon to be approachable, honest and ......”

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Jun 05,2012
Minithumbup
By: 'Edna'
Jun 05,2012
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I have always found Sharon to be approachable, honest and professional. If there are problems, I know I can call on Sharon for help and I also know that she will do her best to resolve matters....
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“After a stressful sale, I found all of those I ......”

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May 29,2012
Minithumbup
By: 'Careym'
May 29,2012
0 people found
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After a stressful sale, I found all of those I came into contact with at Northfields to be extremely personable, but also professional. They were on my side with landlords to find the right property and when totally understood what I was looking for. I ...
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“Sharon is very helpful and professional and goes out of ......”

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May 28,2012
Minithumbup
By: 'lynne'
May 28,2012
0 people found
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Sharon is very helpful and professional and goes out of her way to help in difficult situations. I have been using Northfields Estate agents for my letting for 8 years and am very happy with the service I generally receive....
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“Very helpful; quick to respond; minor details quickly rectified; always ......”

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May 21,2012
Minithumbup
By: 'D Moseley'
May 21,2012
0 people found
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Very helpful; quick to respond; minor details quickly rectified; always courteous; in short a pleasure to deal with unlike the thieves at another agency a few doors down the road. Would use them again without hesitation...
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“Move went smoothly and all is satisfactory here...”

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May 13,2012
Minithumbup
By: 'Anne Riley'
May 13,2012
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Move went smoothly and all is satisfactory here...
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“I have had a few issues of late with Northfields ......”

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May 08,2012
Minithumbup
By: 'Fiona McIntosh'
May 08,2012
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I have had a few issues of late with Northfields and was dubious when Clare Dunne got in touch to orgainse the half yearly check & annual British Gas Check. But Clare was like a breath of fresh air. Clare was not only very professional but ...
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“Jamie was helpful and friendly throughout the letting process. we ......”

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May 04,2012
Minithumbup
By: 'Beth'
May 04,2012
0 people found
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Jamie was helpful and friendly throughout the letting process. we had a few setbacks which were dealt with by Jamie efficiently and proffessionally. I would have no hesitation in recommending Jamie to others....
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“Overall very good service from the Pitshanger Lane office.David ......”

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May 04,2012
Minithumbup
By: 'ian'
May 04,2012
0 people found
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Overall very good service from the Pitshanger Lane office. David kept us up to date with information ( good & bad ). Even calling from his home, when he knew we would be in late! The sales brochures and photo's were brilliant. And from introducing the buyers, to ...
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“Jamie was very good in all aspects of helping us. ......”

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May 03,2012
Minithumbup
By: 'Louisa Harrison'
May 03,2012
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Jamie was very good in all aspects of helping us. The property we were looking at actually asked us to pay our money up front for a year's rent each! This was a lot of money and instantly we were concerned! However Jamie was nothing ...
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“Jamie was hugely helpful and friendly when viewing the property ......”

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May 01,2012
Minithumbup
By: 'Lisa'
May 01,2012
0 people found
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Jamie was hugely helpful and friendly when viewing the property and throughout all of my correspondence with Jamie and the rest of the team at Northfields they were all very organised, professional and friendly, which made the move a zero-drama situation. An absolute pleasure!...
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“Clare has been very helpful with setting up meetings with ......”

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Apr 27,2012
Minithumbup
By: 'Hayat'
Apr 27,2012
0 people found
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Clare has been very helpful with setting up meetings with the contractor in order of assuring I did not go without a faulty fridge for to long. She has been easy to talk to and made the process a lot easier then what I have ...
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“A very efficient and successful experience with the team at ......”

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Apr 24,2012
Minithumbup
By: 'Mark McFarlane'
Apr 24,2012
0 people found
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A very efficient and successful experience with the team at northfields. They undertook the responsibility of leasing my apartment and within a very short period sourced various candidates and completed the search with tenants that fitted our requirements. The communication with the team was very ...
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“I used Northfileds to rent a property at Shephperts Bush ......”

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Apr 23,2012
Minithumbup
By: 'Nikoleta Papapostolou'
Apr 23,2012
0 people found
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I used Northfileds to rent a property at Shephperts Bush area. Jamie Lee Cripps was the agent that took care of my case. Jamie was always very honest, kind and always positive! I felt very comfortable communicating with her and I highly recommend both the ...
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“I have found Northfields lettings to be very efficient and ......”

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Apr 23,2012
Minithumbup
By: 'vikash'
Apr 23,2012
0 people found
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I have found Northfields lettings to be very efficient and fair for both landlord and tenant , I have been using them for 10+ yrs with out any problems. A big thank you to Louise McMenamin for making the tenant transition extremely smooth!...
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“Pauras has always been excellent with his dealing with us. ......”

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Apr 21,2012
Minithumbup
By: 'Ian Wilson'
Apr 21,2012
0 people found
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Pauras has always been excellent with his dealing with us. He is always very professional and dependable. Sharon is very proactive and gives us the confidence that things will get done in a timely fashion. Well done to you both. Ian Wilson...
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“Excellent service. Just wished we signed up earlier. We were ......”

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Apr 20,2012
Minithumbup
By: 'Marek Borowicz'
Apr 20,2012
0 people found
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Excellent service. Just wished we signed up earlier. We were with another agent for 7 months and only obtained about 8 viewings. Then we switched to Northfields and within 2 months we got many offers and finally received a good offer and accepted the sale (also after receiving ...
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“Clare provides us very helpful assistant with our property. Most ......”

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Apr 19,2012
Minithumbup
By: 'Bo'
Apr 19,2012
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Clare provides us very helpful assistant with our property. Most of our requests have been responded promptly. We are very happy with the professional assistant from Clare....
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“We moved into the flat about 5 months ago, a few ......”

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Apr 11,2012
Minithumbup
By: 'Filipe Almeida'
Apr 11,2012
0 people found
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We moved into the flat about 5 months ago, a few jobs have been done to restore the place and Sophie is my contact with Northfields for whatever is necessary. Great manners and always willing to help or pass to the right department any issue I ...
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“Danielle and Rachel were very personable and happy to work ......”

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Apr 02,2012
Minithumbup
By: 'Rupert Kennedy-alexander'
Apr 02,2012
0 people found
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Danielle and Rachel were very personable and happy to work outside normal hours to get everything done...
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“An excellent service from Northfields Team Always helped us and ......”

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Mar 31,2012
Minithumbup
By: 'metrix'
Mar 31,2012
0 people found
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An excellent service from Northfields Team Always helped us and very polite - quick response. Highly recommended - Great team work....
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“The team was wonderful to work with. We mentioned what ......”

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Mar 31,2012
Minithumbup
Noura
By: 'jackyr'
Mar 31,2012
0 people found
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The team was wonderful to work with. We mentioned what we could and could not afford and were looking for and within a few hours, we had put a deposit and started working on the lease! Louise, Noura and Sharon were on hand everytime I ...
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“Louise and Noura were excellent. They are friendly, very professional ......”

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Mar 31,2012
Minithumbup
Noura
By: 'K8'
Mar 31,2012
0 people found
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Louise and Noura were excellent. They are friendly, very professional and flexible. It was great they were ptience since I am working in shifts so I was not always available to take the calls. I really like the way they working and taking care of ...
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“by Danuta Sylvia PaszynPauras Shah has been dealing with the ......”

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Mar 30,2012
Minithumbup
By: 'Danuta Sylvia Paszyn'
Mar 30,2012
0 people found
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by Danuta Sylvia Paszyn Pauras Shah has been dealing with the renewal of the tenancy of my property (due next month). I must say that I have found him very friendly and helpful. I do appreciate his service a lot because he is very prompt ...
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“I have found Louise to be consistantly efficient, helpful and ......”

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Mar 30,2012
Minithumbup
By: 'Sue Woods'
Mar 30,2012
0 people found
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I have found Louise to be consistantly efficient, helpful and above all able to get us great tenants for our properties quickly. The quality of the tenants this office introduce to our properties is something we can rely on, well done Louise and staff....
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“Northfields were terrific during the process of moving to a ......”

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Mar 29,2012
Minithumbup
By: 'Steph'
Mar 29,2012
0 people found
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Northfields were terrific during the process of moving to a new rental property. I was nervous of moving house as it had been a couple of decades since I had last done so. They 'held my hand' and found me a terrific property, explained everything ...
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“Pauras has been prompt in dealing with my queries, mainly ......”

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Mar 29,2012
Minithumbup
By: 'Stephen Hickey'
Mar 29,2012
0 people found
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Pauras has been prompt in dealing with my queries, mainly renewing my lease. I have a high level of customer satisfation....
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“I recently moved into a property and dealt mainly with ......”

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Mar 28,2012
Minithumbup
By: 'Paul'
Mar 28,2012
0 people found
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I recently moved into a property and dealt mainly with louise on queries i had before i moved in, she was really helpful and i would definately go back and use Northfields again....
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“I am Dealing with Mr.Pauras Shah since long and ......”

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Mar 28,2012
Minithumbup
By: 'Ash'
Mar 28,2012
0 people found
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I am Dealing with Mr.Pauras Shah since long and the result is quite satisfactory. The Accounts related queiries are also been solved time to time....
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

London, W12


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Northfields