Northfields
4.5/5, 383 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

Northfields - Award-Winning  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 76% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 135 19 58 2 46 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Effective, supportive, dedicated and charming, this is how I would ......”

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Feb 21,2013
Minithumbup
By: 'Sophie Lefevre'
Feb 21,2013
0 people found
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Effective, supportive, dedicated and charming, this is how I would summarise Silvia's service. We walked into the agency one evening, visited 3 flats and signed the following week. Can't do better than this....
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“I have been very impressed with the service I received. ......”

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Feb 20,2013
Minithumbup
By: 'Huss'
Feb 20,2013
0 people found
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I have been very impressed with the service I received. Not only were the rates competitive and they found a tenant. But what I have truly appreciated was the willingness to help in finding solutions to all kinds of issues; whether it is strictly their ...
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“Fabio and Silvia are very professionals and all the contacts ......”

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Feb 19,2013
Minithumbup
By: 'Sophie GRAPIN'
Feb 19,2013
0 people found
this helpful
Fabio and Silvia are very professionals and all the contacts with them were excellent ! We Will be Happy to recommand them. We contact them from France to find a property for my son Who CƒÂ´me to study in london and they booth help us ...
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“Great agency, agent able to help you & answer your questions. ......”

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Feb 19,2013
Minithumbup
By: 'AntoineG'
Feb 19,2013
0 people found
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Great agency, agent able to help you & answer your questions. Agent listening our wishes and finding the most appropriate flat keeping our budget....
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“I am very please with the service of Northfields estate ......”

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Feb 19,2013
Minithumbup
By: 'Maria Balta'
Feb 19,2013
0 people found
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I am very please with the service of Northfields estate agency in Ealing Brodaway and particularly with Rebecca. She is a very helpful and knowledgeable woman . She is very well informed about the area and her recommendations meet the expectations of the customers. I was ...
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“I have used Northfields to rent out my property for ......”

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Feb 19,2013
Minithumbdown
By: 'xxmxmtt'
Feb 19,2013
3 people found
this helpful
I have used Northfields to rent out my property for a number of years....I WILL NEVER USE THEM AGAIN. The only thing they have been constant in the past few years is to be utterly useless. No communication within branch or across divisions, permanently ...
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What agent could do to change your mind?
They need to train their staff better. Need to get better staff to start with. On a monthly basis they get the statements wrong. I can not even begin to say how disapointed I am at using them and never again
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“The member of staff found a tenant very quickly, was ......”

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Feb 12,2013
Minithumbup
By: 'Thoroughbred'
Feb 12,2013
0 people found
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The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
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“The vendor was based overseas and consequently quite difficult to ......”

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Feb 08,2013
Minithumbup
By: 'Stephen Henderson'
Feb 08,2013
0 people found
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The vendor was based overseas and consequently quite difficult to contact. Northfields worked very hard to make sure that my purchase went through smoothly....
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“we found danielle very professional during the lettings process and ......”

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Jan 29,2013
Minithumbup
By: 'david merrett'
Jan 29,2013
0 people found
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we found danielle very professional during the lettings process and was given feedback and progress throughout the sale.i would recommend northfields and especially danielle to any contacts that might want a good local estate agent thanks david merrett...
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“Having had a truly terrible experience with our previous letting ......”

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Jan 28,2013
Minithumbup
By: 'Susie'
Jan 28,2013
0 people found
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Having had a truly terrible experience with our previous letting agency, it was an absolute delight to be dealing with such professionals at Northfields. I cannot praise the team at Northfields enough as they have made the transition very smooth and ensured that we have ...
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“I have found all the staff most helpful, from the ......”

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Jan 27,2013
Minithumbup
By: 'Pat'
Jan 27,2013
0 people found
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I have found all the staff most helpful, from the start with Rachael and Danielle who are very good at their jobs finding new tenants, through to Sophie who has been great at keeping in touch with tenant/ landlord sorting out the finer details. We ...
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“Early last year Kevin called by at the above property ......”

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Jan 27,2013
Minithumbup
By: 'Danny Smith'
Jan 27,2013
0 people found
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Early last year Kevin called by at the above property during the early stage of converting the above property Since then he has regularly kept in touch on the progress of the works. He has remained the same through out finding a very suitable Tenant ...
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“Sophie has been fantastic. We are not the easiest company ......”

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Jan 25,2013
Minithumbup
By: 'Paula AZ'
Jan 25,2013
1 people found
this helpful
Sophie has been fantastic. We are not the easiest company to deal with when it comes to making up our minds and she has been patient throughout in fact she has the patience of a saint. Sophie has gone that extra mile for us and ...
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“Northfields were very good about keeping to appointments and chasing ......”

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Jan 20,2013
Minithumbup
By: 'SMK'
Jan 20,2013
0 people found
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Northfields were very good about keeping to appointments and chasing things up with the tenants and referencing agency. They were proactive and flexible and responded promptly to calls and emails. They have been easy to reach and gone the extra mile to ensure we got ...
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“Northfields were a pleasure to deal with. Appointments were kept, ......”

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Jan 12,2013
Minithumbup
By: 'A Paterson'
Jan 12,2013
0 people found
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Northfields were a pleasure to deal with. Appointments were kept, the staff were informed and everything was transparent. A total contrast with other agents I have used in a landlord capacity. Recommended for sure....
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“I've been very impresse by Northfields. not only do they ......”

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Dec 11,2012
Minithumbup
By: 'martin'
Dec 11,2012
0 people found
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I've been very impresse by Northfields. not only do they work very quickly, finding me tenant witthin a week of receiving their instrucctions but they were extremely transparent in their dealings wich is important to me as English is not my first language. i also ...
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“all the staff were amazing thank you very much...Silvia, ......”

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Dec 11,2012
Minithumbup
By: 'jane'
Dec 11,2012
0 people found
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all the staff were amazing thank you very much...Silvia, Fabio and Sipho you made a very stressful time so much easier. other agents could learn alot from u guys well done jane...
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“Very efficient and friendly. Did an excellent job of marketing ......”

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Dec 05,2012
Minithumbup
By: 'steve f'
Dec 05,2012
1 people found
this helpful
Very efficient and friendly. Did an excellent job of marketing my apartment, showing it to a large number of people in a short time to such the extent that we had a new tentant arranged within only a few days. They are prompt to provide ...
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“Very nice, efficient, communicative, helpful, full of energy, smiling. It's ......”

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Nov 28,2012
Minithumbup
By: 'Dorota Boisot'
Nov 28,2012
0 people found
this helpful
Very nice, efficient, communicative, helpful, full of energy, smiling. It's really nice to work with this kind of people. It is a pleasure to enter the agency and see smiling people like waiting for you....
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“I phoned on behalf of my daughter, who is abroad ......”

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Nov 27,2012
Minithumbup
By: 'Alan Hayward'
Nov 27,2012
0 people found
this helpful
I phoned on behalf of my daughter, who is abroad and therefore has difficulty keeping track of payments received and expenses incurred for her flat. Kevin promised to get answers to my questions from the accounts team and within 5 minutes Sarah had got back to ...
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“Danielle was great in helping me fine suitable tenants for ......”

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Nov 19,2012
Minithumbup
By: 'Monica french'
Nov 19,2012
0 people found
this helpful
Danielle was great in helping me fine suitable tenants for my property. She was professional and and helpful and understood what I required. She regularly communicated and updated me as to what the feedback was from prospective tenants and ,was honest about how much rent ...
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“I bought the above flat through Northfields. After interviewing several ......”

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Nov 15,2012
Minithumbup
By: 'Irene Hawkins'
Nov 15,2012
0 people found
this helpful
I bought the above flat through Northfields. After interviewing several estate agents I decided to ask them also to find tenants for me, as I had been impressed by the professionalism and friendliness of the sales staff. Danielle and her colleagues showed the same professionalism ...
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“Our first interaction with Northfields was with Fabio Pomaro, our ......”

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Nov 15,2012
Minithumbup
By: 'L Sbiti'
Nov 15,2012
0 people found
this helpful
Our first interaction with Northfields was with Fabio Pomaro, our lettings agent. He was very friendly and approachable and made viewing the flats an enjoyable experience. He was very 'hands off' and let us explore the flats and decide for ourselves, without being pushy. He ...
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“Danielle kept me well informed on the progress. She was ......”

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Nov 15,2012
Minithumbup
By: 'Lovelace house'
Nov 15,2012
0 people found
this helpful
Danielle kept me well informed on the progress. She was proactive in securing a tenant at the right price and right occupation date. Bery good service provided....
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“We spoke to Noura in the afternoon a week Saturday ......”

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Nov 13,2012
Minithumbup
Noura
By: 'Coral'
Nov 13,2012
0 people found
this helpful
We spoke to Noura in the afternoon a week Saturday about viewing a property and were immediately able to view. She was helpful, friendly and informative and processed our offer very quickly and efficiently. We were able to move in within a week and it ...
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“Clare has been pleasant courteous and efficient in arranging the ......”

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Nov 07,2012
Minithumbup
By: 'L Sheard'
Nov 07,2012
2 people found
this helpful
Clare has been pleasant courteous and efficient in arranging the renewal of the lease on our property. She is responsive- returning calls and progressing queries. Thank you...
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“I am very pleased I was recommend to use Northfields ......”

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Nov 02,2012
Minithumbup
By: 'Elena'
Nov 02,2012
1 people found
this helpful
I am very pleased I was recommend to use Northfields agency in Ealing Broadway. People, who work there are very officient, polite and do their job best. This is a second time they were looking for a tenant for me and I am very happy ...
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“As a landlord I have used Northfields over the last 5 ......”

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Nov 01,2012
Minithumbup
Noura
By: 'Shaun'
Nov 01,2012
1 people found
this helpful
As a landlord I have used Northfields over the last 5 years to find me tenants for my flat, I have continued to use them as they have always managed to find me good tenants in double quick time meaning I have had little in the ...
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“My experience of Northfields could not have been worse. Sharon ......”

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Oct 24,2012
Minithumbdown
By: 'MK'
Oct 24,2012
7 people found
this helpful
My experience of Northfields could not have been worse. Sharon turned up 45 mins late for our first appointment to take photographs of the property and to sign all the paperwork. She assured me that the property which is in excellent condition and in a prime ...
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

London, W12


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Northfields