Northfields
4.5/5, 363 reviews
93% recommended
94% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

Northfields - Award-Winning  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £221,000 £1,485,000
Lettings 100% 75% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 6 133 16 50 2 43 1 15 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

“Great service across the board. Extremely helpful and efficient in ......”

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Apr 23,2013
Minithumbup
By: 'Henry D'
Apr 23,2013
0 people found
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Great service across the board. Extremely helpful and efficient in all aspects of renting a property. Very accommodating with regard to making the necessary tenancy arrangements. I would recommend them to a friend!...
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“They were flexible and accommodating to us. Joseph is great ......”

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Apr 23,2013
Minithumbup
By: 'Kaiyla'
Apr 23,2013
0 people found
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They were flexible and accommodating to us. Joseph is great and has a friendly person & everything was done in a timely manner....
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“Harriet was very helpful, friendly and very responsive to our ......”

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Apr 22,2013
Minithumbup
By: 'Joe'
Apr 22,2013
0 people found
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Harriet was very helpful, friendly and very responsive to our queries. They always have time to talk to me or e-mail me, whenever I need any help from them. Harriet and the Team at her branch are excellent estate agents and I would not hesitate ...
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“From the first contact with Northfields we felt that the ......”

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Apr 16,2013
Minithumbup
By: 'Fraser'
Apr 16,2013
0 people found
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From the first contact with Northfields we felt that the agency were both professional and organised, the fact that they set up a profile of your requirements and email you daily with an updated property list is brilliant. The website is updated daily, which really ...
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“We rented a flat in Bayswater through Northfields. Our experience ......”

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Apr 09,2013
Minithumbup
By: 'Kristina'
Apr 09,2013
0 people found
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We rented a flat in Bayswater through Northfields. Our experience was only positive - not only we were safely guided throughout the process with care, all our questions were fully answered on time and without delay, they also provided us with information which were not ...
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“Sarah has always dealt with all my requirements as a ......”

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Apr 05,2013
Minithumbup
By: 'Deep Jobanputra'
Apr 05,2013
0 people found
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Sarah has always dealt with all my requirements as a Landlord in an effective and efficient manner. In fact my whole experience for the last 2 years with Northfields has been fantastic and would definitely recommend them to anyone else....
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“Silvia and Fabio have been very helpful and kind. I ......”

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Mar 19,2013
Minithumbup
By: 'Anna Babuder'
Mar 19,2013
0 people found
this helpful
Silvia and Fabio have been very helpful and kind. I was coming from a previous experience that left me very scared of renting apartments in London, but the staff at Northfields made sure all my questions were answered and all my needs were fulfilled....
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“Very happy with the service, and the speed at which ......”

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Mar 15,2013
Minithumbup
By: 'Jane Barlow'
Mar 15,2013
0 people found
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Very happy with the service, and the speed at which we have (potentially) sold our property. Staff knowledgeable and courteous, and kind to goldfish....
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“I initially started using Northfields and dealt with Sylivia who ......”

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Mar 12,2013
Minithumbdown
By: 'annonymous'
Mar 12,2013
3 people found
this helpful
I initially started using Northfields and dealt with Sylivia who was efficient and pro-active. Since her departure the "service" or lack of I should say, is the worst experience I have had. They are totally unprofessional, incompetent, and utterly useless. The staff lack the simplest ...
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What agent could do to change your mind?
They need to employ a whole lot of efficient and capable staff and provide an actual service worthy of their charges
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“Would really recommend. I thought Jamie was highly professional and ......”

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Mar 02,2013
Minithumbup
By: 'Carla1502'
Mar 02,2013
0 people found
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Would really recommend. I thought Jamie was highly professional and very helpful, and I would certainly consider using Northfields again! Thank you!...
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“I have dealth with Sylvia and Fabio and have found ......”

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Feb 25,2013
Minithumbup
By: 'Foxylandlady'
Feb 25,2013
0 people found
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I have dealth with Sylvia and Fabio and have found them to be extremely professional, non-aggressive and easy to work with. I have renewed my tenancies with them and will continue to use them in the future....
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“Effective, supportive, dedicated and charming, this is how I would ......”

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Feb 21,2013
Minithumbup
By: 'Sophie Lefevre'
Feb 21,2013
0 people found
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Effective, supportive, dedicated and charming, this is how I would summarise Silvia's service. We walked into the agency one evening, visited 3 flats and signed the following week. Can't do better than this....
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“I have been very impressed with the service I received. ......”

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Feb 20,2013
Minithumbup
By: 'Huss'
Feb 20,2013
0 people found
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I have been very impressed with the service I received. Not only were the rates competitive and they found a tenant. But what I have truly appreciated was the willingness to help in finding solutions to all kinds of issues; whether it is strictly their ...
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“Fabio and Silvia are very professionals and all the contacts ......”

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Feb 19,2013
Minithumbup
By: 'Sophie GRAPIN'
Feb 19,2013
0 people found
this helpful
Fabio and Silvia are very professionals and all the contacts with them were excellent ! We Will be Happy to recommand them. We contact them from France to find a property for my son Who CƒÂ´me to study in london and they booth help us ...
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“Great agency, agent able to help you & answer your questions. ......”

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Feb 19,2013
Minithumbup
By: 'AntoineG'
Feb 19,2013
0 people found
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Great agency, agent able to help you & answer your questions. Agent listening our wishes and finding the most appropriate flat keeping our budget....
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“I am very please with the service of Northfields estate ......”

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Feb 19,2013
Minithumbup
By: 'Maria Balta'
Feb 19,2013
0 people found
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I am very please with the service of Northfields estate agency in Ealing Brodaway and particularly with Rebecca. She is a very helpful and knowledgeable woman . She is very well informed about the area and her recommendations meet the expectations of the customers. I was ...
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“I have used Northfields to rent out my property for ......”

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Feb 19,2013
Minithumbdown
By: 'xxmxmtt'
Feb 19,2013
3 people found
this helpful
I have used Northfields to rent out my property for a number of years....I WILL NEVER USE THEM AGAIN. The only thing they have been constant in the past few years is to be utterly useless. No communication within branch or across divisions, permanently ...
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What agent could do to change your mind?
They need to train their staff better. Need to get better staff to start with. On a monthly basis they get the statements wrong. I can not even begin to say how disapointed I am at using them and never again
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“The member of staff found a tenant very quickly, was ......”

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Feb 12,2013
Minithumbup
By: 'Thoroughbred'
Feb 12,2013
0 people found
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The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
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“The vendor was based overseas and consequently quite difficult to ......”

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Feb 08,2013
Minithumbup
By: 'Stephen Henderson'
Feb 08,2013
0 people found
this helpful
The vendor was based overseas and consequently quite difficult to contact. Northfields worked very hard to make sure that my purchase went through smoothly....
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“we found danielle very professional during the lettings process and ......”

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Jan 29,2013
Minithumbup
By: 'david merrett'
Jan 29,2013
0 people found
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we found danielle very professional during the lettings process and was given feedback and progress throughout the sale.i would recommend northfields and especially danielle to any contacts that might want a good local estate agent thanks david merrett...
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“Having had a truly terrible experience with our previous letting ......”

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Jan 28,2013
Minithumbup
By: 'Susie'
Jan 28,2013
0 people found
this helpful
Having had a truly terrible experience with our previous letting agency, it was an absolute delight to be dealing with such professionals at Northfields. I cannot praise the team at Northfields enough as they have made the transition very smooth and ensured that we have ...
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“I have found all the staff most helpful, from the ......”

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Jan 27,2013
Minithumbup
By: 'Pat'
Jan 27,2013
0 people found
this helpful
I have found all the staff most helpful, from the start with Rachael and Danielle who are very good at their jobs finding new tenants, through to Sophie who has been great at keeping in touch with tenant/ landlord sorting out the finer details. We ...
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“Early last year Kevin called by at the above property ......”

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Jan 27,2013
Minithumbup
By: 'Danny Smith'
Jan 27,2013
0 people found
this helpful
Early last year Kevin called by at the above property during the early stage of converting the above property Since then he has regularly kept in touch on the progress of the works. He has remained the same through out finding a very suitable Tenant ...
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“Sophie has been fantastic. We are not the easiest company ......”

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Jan 25,2013
Minithumbup
By: 'Paula AZ'
Jan 25,2013
1 people found
this helpful
Sophie has been fantastic. We are not the easiest company to deal with when it comes to making up our minds and she has been patient throughout in fact she has the patience of a saint. Sophie has gone that extra mile for us and ...
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“Northfields were very good about keeping to appointments and chasing ......”

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Jan 20,2013
Minithumbup
By: 'SMK'
Jan 20,2013
0 people found
this helpful
Northfields were very good about keeping to appointments and chasing things up with the tenants and referencing agency. They were proactive and flexible and responded promptly to calls and emails. They have been easy to reach and gone the extra mile to ensure we got ...
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“Northfields were a pleasure to deal with. Appointments were kept, ......”

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Jan 12,2013
Minithumbup
By: 'A Paterson'
Jan 12,2013
0 people found
this helpful
Northfields were a pleasure to deal with. Appointments were kept, the staff were informed and everything was transparent. A total contrast with other agents I have used in a landlord capacity. Recommended for sure....
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“I've been very impresse by Northfields. not only do they ......”

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Dec 11,2012
Minithumbup
By: 'martin'
Dec 11,2012
0 people found
this helpful
I've been very impresse by Northfields. not only do they work very quickly, finding me tenant witthin a week of receiving their instrucctions but they were extremely transparent in their dealings wich is important to me as English is not my first language. i also ...
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“all the staff were amazing thank you very much...Silvia, ......”

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Dec 11,2012
Minithumbup
By: 'jane'
Dec 11,2012
0 people found
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all the staff were amazing thank you very much...Silvia, Fabio and Sipho you made a very stressful time so much easier. other agents could learn alot from u guys well done jane...
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“Very efficient and friendly. Did an excellent job of marketing ......”

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Dec 05,2012
Minithumbup
By: 'steve f'
Dec 05,2012
1 people found
this helpful
Very efficient and friendly. Did an excellent job of marketing my apartment, showing it to a large number of people in a short time to such the extent that we had a new tentant arranged within only a few days. They are prompt to provide ...
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“Very nice, efficient, communicative, helpful, full of energy, smiling. It's ......”

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Nov 28,2012
Minithumbup
By: 'Dorota Boisot'
Nov 28,2012
0 people found
this helpful
Very nice, efficient, communicative, helpful, full of energy, smiling. It's really nice to work with this kind of people. It is a pleasure to enter the agency and see smiling people like waiting for you....
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

London, W13

London, W5


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Northfields