Northfields
4.5/5, 376 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 74% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 134 18 56 2 43 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA Relocation Agent Network

“I have just completed on a purchase through Northfields and ......”

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Jun 12,2015
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By: 'Fraser'
Jun 12,2015
0 people found
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I have just completed on a purchase through Northfields and I am very impressed with how they managed the whole transaction. I had trouble acquiring finance at a rather crucial point in the transaction and whilst Northfields stressed the need to remedy the issue asap, ...
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“I am very happy with the service I received from ......”

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Jun 10,2015
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By: 'Marina'
Jun 10,2015
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I am very happy with the service I received from Danielle and Danny. They have been very efficient, professional and extremely helpful. I have also been pleased with how quickly they advertised my property. Many thanks for all your help and I hope to do ...
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“Leah did an excellent job in helping to buy our ......”

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Jun 10,2015
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Leah
By: 'satisfied customer'
Jun 10,2015
0 people found
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Leah did an excellent job in helping to buy our new house and sell our old house and we would recommend her to anybody. She made the entire process manageable....
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Comment on agent fees
Would always prefer lower but they did not overcharge in comparison with other estate agents
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“I've been a tenant in the flat for 3 years. I ......”

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Jun 05,2015
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By: 'Samara Friend'
Jun 05,2015
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I've been a tenant in the flat for 3 years. I had to move out suddenly. Samir went out of his way to ensure that I didn't have to end up paying 2 months rent. He got a new tenant into the flat within weeks, ensuring I ...
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“Danielle Davern and the team at Spring Street office show ......”

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Jun 04,2015
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By: 'rima sabbagh'
Jun 04,2015
0 people found
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Danielle Davern and the team at Spring Street office show friendliness accompanied by professionalism and efficiency. It was a pleasure dealing with them for the third time. They rented out a flat in W9 for me as well as W2....
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“We have put our property on the market during a ......”

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Jun 02,2015
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Leah
By: 'A & T Sesardic'
Jun 02,2015
0 people found
this helpful
We have put our property on the market during a very slow period of the year and in spite of using several estate agents the sale process took a longer time than average for our area. However, from the outset, Northfields branch staff (Leah, Rachel ...
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“I found all the Northfields staff unfailingly helpful, and they ......”

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May 10,2015
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By: 'Janet T'
May 10,2015
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I found all the Northfields staff unfailingly helpful, and they brought lots of prospective buyers through the door. As promised, they quickly found a buyer who paid the full asking price. Caroline also helped us find a decorator for a small painting job and recommended ...
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Comment on agent fees
Acceptable
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“I recently sold my property through Northfields, with excellent support ......”

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Apr 28,2015
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Abraham
Alejandro
By: 'Anne O'Sullivan'
Apr 28,2015
0 people found
this helpful
I recently sold my property through Northfields, with excellent support from Abraham, well supported by Alejandro. Abraham helped me through the entire process extremely professionally, keeping in contact each step of the way, answering all my questions, however minor, with patience and care, always positive ...
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“i was regurlary updated and received feedback in respect to ......”

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Apr 23,2015
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Abraham
By: 'cj'
Apr 23,2015
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i was regurlary updated and received feedback in respect to every viewing. the team help speed up the sale by liasing between solicitors. I was very pleased to achieve a good price for my property....
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“We would like to thank everyone in northfields especially Abraham, ......”

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Apr 20,2015
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Abraham
Alejandro
By: 'Agnieszka'
Apr 20,2015
0 people found
this helpful
We would like to thank everyone in northfields especially Abraham, Alejandro ,Rachel and Ann. A fantastic team , very professional, patient, always ready to answer our questions and most of all very honest. We really felt they worked for us. Ann was just incredible at sale ...
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“I found both Abraham Oommen & Alejandro Munoz very knowledgeable about ......”

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Apr 17,2015
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Abraham
Alejandro
By: 'Elizabeth'
Apr 17,2015
0 people found
this helpful
I found both Abraham Oommen & Alejandro Munoz very knowledgeable about the process of selling my house. They were very efficient, polite, friendly and responsive, and I felt I could trust them both. I wouldn't hesitate to recommend both Abraham and Alejandro...
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Was this helpful? Yes
By: nick.devonport@northfields.co.uk
Apr 17, 2015
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Thank you Elizabeth, your support and kind words are very welcome, I will ensure their efforts are acknowledged. Thank you for using the Northfields team Nick Devonport Managing Director ...

“Samir did a great job. He was always available in ......”

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Apr 17,2015
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By: 'Fabio'
Apr 17,2015
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Samir did a great job. He was always available in late evenings and he is very professional. He showed me flats that were responding to my needs....
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“Caroline and Raphael were efficient and friendly. They kept me ......”

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Nov 05,2014
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By: 'Katharine Seabrook'
Nov 05,2014
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Caroline and Raphael were efficient and friendly. They kept me in touch with how things were going. They made calls about houses I was interested in buying, and sent reminders to my rather slow solicitors, at no extra charge. The final bill was exactly as ...
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Comment on agent fees
1.25% was agreed, and that was what I paid. There were no extras or hidden charges.
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“Overall excellent service by Silvia at Northfields. I would recommend ......”

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Sep 19,2014
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By: 'Mr Nagel'
Sep 19,2014
0 people found
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Overall excellent service by Silvia at Northfields. I would recommend working with her as either a landlord or as a tenant....
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“We were very happy with the service that we received ......”

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Sep 19,2014
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Abraham
Jason
By: 'Paul Mouncey'
Sep 19,2014
0 people found
this helpful
We were very happy with the service that we received from Northfields. We found the staff very approachable, offered good advice, contactable and provided a good link with the buyers. One of the main differences with the estate agents that we bought through were the ...
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“We completed to buy a flat as a long-term investment ......”

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Sep 17,2014
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By: 'F Lin'
Sep 17,2014
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We completed to buy a flat as a long-term investment in West Kensington on the 26th of August, which is our first buy-to-let flat. Nothfields Shepherds Bush Branch was appointed as our letting agency. The letting manager Joseph visited our flat on the 29th of ...
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“Leah was extremely knowledgable, helpful and very pro-active. I found ......”

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Sep 14,2014
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Leah
By: 'kent'
Sep 14,2014
0 people found
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Leah was extremely knowledgable, helpful and very pro-active. I found leah to be very pleasant and resourceful, Leah went above and beyond her call of duty to ensure the viewing and the tenancy went ahead. She provided updates and obtained information when required. Thank you...
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“Abraham was very helpful and professional in the initial stages ......”

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Sep 08,2014
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Abraham
By: 'James'
Sep 08,2014
0 people found
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Abraham was very helpful and professional in the initial stages of selling our house and very thorough in his information about the buyers who made offers making the initial stages of the sale less daunting. Sadie looked after us very well, folowing the chain and ...
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Was this helpful? Yes
By: Colleen, Marketing Manager
Sep 09, 2014
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Hi James, We are delighted that so many members of our team were able to support you through your sale. It is our goal to help make the sale process easier and we're so glad to hear that we were able to be of help. We wish you all the best in your new home. If there is anything we can do to help in future, please let us know. ...

“Having just narrowly escaped from a non-transparent transaction (which in ......”

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Aug 26,2014
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Abraham
By: 'Helen Walker'
Aug 26,2014
0 people found
this helpful
Having just narrowly escaped from a non-transparent transaction (which in any case was falling through), our experience with Northfields and all their staff could not have been more different. Not only did we manage to get a second viewing at very short notice, but Abraham ...
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By: Colleen, Marketing Manager
Aug 26, 2014
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Hi Helen, We are so pleased that you were so impressed with our team, most particularly Abraham, Ann and Sadie. I've passed on your comments to the team to let everyone know to keep up the good work. And we're absolutely delighted to have been able to make the process easier for you! It is our aim to make the process of moving as stress-free as possible. We hope you love your new home and if we can ever be of help in the future, please let us know. ...

“This is the third time we have engaged Northfields to ......”

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Aug 21,2014
Minithumbup
By: 'Sarah K'
Aug 21,2014
0 people found
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This is the third time we have engaged Northfields to let our property and we continue to be very satisfied customers. The phone is always promptly answered and it's quick and easy to reach the people dealing with our property. Joseph and Ruby really understood ...
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“Finding your perfect new home can be quite stressful, especially ......”

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Aug 17,2014
Minithumbup
By: 'Anda'
Aug 17,2014
0 people found
this helpful
Finding your perfect new home can be quite stressful, especially when you're trying to move into a new place in less than a week, but Northfields have made sure that everything runs smoothly. From organising viewings for us to meeting the landlord and signing the ...
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By: Colleen, Marketing Manager
Aug 18, 2014
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Hi Anda, Thank you so much for your positive feedback! We're thrilled that George was able to help you find just the right place while keeping the process as stress-free as possible! Great news! We hope you love your new home and feel free to contact us if you need anything else. ...

“Abraham went above and beyond to provide fantastic service (even ......”

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Aug 14,2014
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Abraham
By: 'alexandra walker'
Aug 14,2014
0 people found
this helpful
Abraham went above and beyond to provide fantastic service (even stayed beyond clouding time on his birthday!). We could not have asked for more- friendly, efficient and impartial advice throughout the process. We were incredibly well looked after and kept updated and in the loop ...
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“Gave a realistic appraisal of what flat would sell for. ......”

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Aug 08,2014
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Abraham
By: 'Libby'
Aug 08,2014
0 people found
this helpful
Gave a realistic appraisal of what flat would sell for. Acted quickly and efficiently. Was responsive and practical in providing viewer feedback. Worked sensitively with existing tenants...
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“The agent that I liased with was Joseph and in ......”

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Jul 24,2014
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By: 'Katie Heather'
Jul 24,2014
0 people found
this helpful
The agent that I liased with was Joseph and in his abence Ruby. They were always extremely proffessional and worked quickly and efficiently to find me a tenant. They kept me infomed through the whole process and I will contact them again when the tenancy ...
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Comment on agent fees
Joseph was very competitive with his fee and was happy to be non exclusive at a good rate, hence why going with Northfields.
Was this helpful? Yes

“Initially I thought Joseph was a bit pushy however he ......”

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Jul 22,2014
Minithumbup
By: 'Katie heather'
Jul 22,2014
0 people found
this helpful
Initially I thought Joseph was a bit pushy however he was completely on the ball, made no false promises and could not have worked harder to get the flat rented out. He made the process incredibly smooth, easy and kept to his word. It is ...
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Comment on agent fees
The fees were competitive and undercut other agents hence why choose Northfields initially.
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“We thought we had plenty time to sell our property ......”

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Jul 13,2014
Minithumbup
Abraham
By: 'B&A'
Jul 13,2014
0 people found
this helpful
We thought we had plenty time to sell our property but in the end needed to sell quickly, Northfields staff quickly adjusted to our new demands and we sold it within 4 weeks. It was a smooth, professional and trouble free experience....
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“Joseph really helped me with my move as he was ......”

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Jul 08,2014
Minithumbup
By: 'jamileh hraira'
Jul 08,2014
0 people found
this helpful
Joseph really helped me with my move as he was very professional and made sure my move went as smooth as possible. I would use him and Northfields again.. he is really the best...
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Was this helpful? Yes
By: Colleen, Marketing Manager
Jul 08, 2014
View all comments (1)
Hi Jamileh, Thanks so much for taking the time to let us know that you were so happy with the service you received at Northfields. We've passed your wonderful comments on to Joseph to let him know to keep up the good work! If there is anything further we can do to help in future, please let us know! ...

“At the beginning of the sales process Abraham was very ......”

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Jun 27,2014
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Abraham
By: 'Charles N.'
Jun 27,2014
0 people found
this helpful
At the beginning of the sales process Abraham was very helpful and informative and gave some very useful advice regarding the current market and asking price. However, the estimated sale price was, too optimistic, which is normal, but we agreed on a good price to ...
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“We are relocating from South Africa and with Rebecca's help ......”

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Jun 19,2014
Minithumbup
By: 'Lucy'
Jun 19,2014
1 people found
this helpful
We are relocating from South Africa and with Rebecca's help have been able to secure a property before arriving. She has been very friendly and helpful and very efficient - a pleasure to deal with and also supportive of our situation. Highly recommend her....
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By: Colleen, Marketing Manager
Jun 19, 2014
View all comments (1)
Hi Lucy, We are so pleased that Rebecca was able to be so helpful and find you somewhere before you had even arrived in the UK! Thank you so much for taking the time to let us know how much Rebecca impressed you. We've passed on your comments so that Rebecca knows to keep up the good work. Best of luck with your relocation and we wish you the very best in your new home. Please feel free to contact us if we can be of any further help! ...

“The Estate agent Northfields left a leaflet with Carroll House ......”

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Jun 18,2014
Minithumbup
By: 'Irene Taul'
Jun 18,2014
0 people found
this helpful
The Estate agent Northfields left a leaflet with Carroll House as an advertisement on it, and saying that they had rented out flats in this exclusive estate. I liked it and called Northfields, who turned up at once to view the property. The next day ...
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By: Colleen, Marketing Manager
Jun 18, 2014
View all comments (1)
Irene, Thank you so much for your feedback. We're delighted to know that we were able to impress you, particularly as you've clearly had so much experience within the industry! We've passed your comments onto our Paddington and Bayswater branch and let them know to keep up the great work! Thanks so much for taking the time to let us know how we did! ...

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

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London, W12


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