Northfields
4.5/5, 376 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 74% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 134 18 56 2 43 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“The agent asked me to make arrangements with my workplace ......”

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Sep 12,2017
Minithumbdown
By: 'Laura Glibert'
Sep 12,2017
1 people found
this helpful
The agent asked me to make arrangements with my workplace to leave earlier and meet her at the flat for a viewing. I took 1h OOO just because she could not make it at 6.30pm, and leaving work early is a big deal for me. ...
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Comment on agent fees
I would have probably not mind the fees if the agent actually deserved it in the first place. But I guess we'll never know.
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“Our experience with Northfields was OK up until the last ......”

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Aug 24,2016
Minithumbdown
By: 'Sophia'
Aug 24,2016
4 people found
this helpful
Our experience with Northfields was OK up until the last moment, when it came to handling the deposit. A week after we moved out they announced to us that they'd be deducting £250 for cleaning charges, £5 for every light-bulb that needed replacement, and £65 for a person ...
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“Awful experience ! So many troubles from the moving date until ......”

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Aug 01,2016
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By: 'Bahar'
Aug 01,2016
2 people found
this helpful
Awful experience ! So many troubles from the moving date until now , i have been living in the property for 2 months now but nothing has been done yet and no contact from staff to update me and even when i contact them ,they never respond until ...
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Bad
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“Leah was fantastic and professional throughout the whole process!! I ......”

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Dec 24,2015
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Leah
By: 'Jill'
Dec 24,2015
0 people found
this helpful
Leah was fantastic and professional throughout the whole process!! I was so impressed, she helped us with all queries efficiently. She really was a star. Simon was also very polite and helpful on the phone making sure he passed on messages to Leah and helping ...
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“We found that Leah was outstanding throughout the process. We ......”

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Dec 18,2015
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Leah
By: 'Matt'
Dec 18,2015
0 people found
this helpful
We found that Leah was outstanding throughout the process. We were first time buyers, in a hostile market and we felt that Leah understood all of our concerns, answered our many questions, and worked with excellent project management skills throughout. Leah was always available, and ...
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“Caroline came to value the property and advised us on ......”

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Dec 15,2015
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By: 'Katherine'
Dec 15,2015
0 people found
this helpful
Caroline came to value the property and advised us on the asking price and settlement figure. We said we wanted a clean deal and that when we had a purchaser there would be no renegotiation of the price at the last minute. Shareeka handled most ...
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Comment on agent fees
Do you realise that the No button does not work on the question of whether the agent was accurate with their valuation?
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“A really good and positive experience. Leah was very efficient, ......”

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Sep 28,2015
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Leah
By: 'Pitshanger'
Sep 28,2015
0 people found
this helpful
A really good and positive experience. Leah was very efficient, friendly, professional and helpful all the way through and was also able to recommend both a Mortgage Adviser and Solicitor, both of whom I was very pleased with. I would definitely use Northfields Estate Agents ...
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“I've recently bought a property through Northfields, Pitshanger Lane branch. ......”

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Sep 25,2015
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Leah
Jason
By: 'Ashish G'
Sep 25,2015
0 people found
this helpful
I've recently bought a property through Northfields, Pitshanger Lane branch. Since beginning I found them helpful and they arranged viewing quite quickly as well. I liked the property and requested them for second viewing and they happily arranged another viewing. Also, When I made an ...
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“After the initial sale fell through Abraham and Alejandro quickly ......”

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Sep 23,2015
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Abraham
Alejandro
By: 'EH'
Sep 23,2015
0 people found
this helpful
After the initial sale fell through Abraham and Alejandro quickly found a new buyer and managed to go from offer to completion within 6-weeks. At all times I was kept abreast of issues and progress. I was quite a demanding seller and both Abraham and ...
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“Very friendly and helpful, pushed things along and kept me ......”

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Sep 09,2015
Minithumbup
By: 'Raj'
Sep 09,2015
0 people found
this helpful
Very friendly and helpful, pushed things along and kept me updated with important news. Very responsive and stayed on top of everything. Crucial in helping me secure the flat....
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“Amit was very helpful throughout the whole process of purchasing ......”

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Sep 09,2015
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By: 'buyer'
Sep 09,2015
0 people found
this helpful
Amit was very helpful throughout the whole process of purchasing the property. He always returned my calls in a timely manor. He was also helpful with retrieving the information from the vendor. Additionally, he kept me updated on the progress or if there was any ...
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Comment on agent fees
As a buyer I have not paid any fees.
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“Amit and his team were excellent from the very start, ......”

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Sep 09,2015
Minithumbup
By: 'Ali and osob'
Sep 09,2015
0 people found
this helpful
Amit and his team were excellent from the very start, after having a sale fall through with a different estate agent we were understandably very anxious, But the team from Northfields were very understanding and supportive. Great service, friendly team. Would definitely recommend to family ...
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“Northfields represented a seller who my own seller was buying ......”

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Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'David Babington-Smith'
Sep 01,2015
0 people found
this helpful
Northfields represented a seller who my own seller was buying from. However of all the agents involved in the chain they were the most pro-active in helping ensure the contracts completed promptly. My principle contact was Abraham. He was absolutely brilliant in regularly calling me, ...
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“I would like to say how incredibly pleased and impressed ......”

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Sep 01,2015
Minithumbup
Abraham
Edyta
By: 'Tony Martino'
Sep 01,2015
0 people found
this helpful
I would like to say how incredibly pleased and impressed we have been with Northfield Estate Agents and particularly Mr Abraham Oomen. Abraham came to value our property in an effort to win our business as we had had an offer accepted on a property ...
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Comment on agent fees
Abraham's valuation of our property was also excellent. He had valued the property at ‚£975000.00. After discussing this further with him and taking into consideration other properties on the market the fact that our property was in excellent condition, I wanted to market the property at ‚£1,000,000. Abraham had no issue in marketing the property at that price as he felt the property would sell comfortably for that. He was right!
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“Northfields estate agents were thorough in the process of selling ......”

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Aug 27,2015
Minithumbup
Abraham
By: 'Alister Phillips MRICS'
Aug 27,2015
0 people found
this helpful
Northfields estate agents were thorough in the process of selling my property. They went above and beyond what was expected from an estate agent. They were always at the end of the phone and on occasions went the extra mile to ensure the sale went ...
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Comment on agent fees
The fee was 1.5%. I found it very reasonable considering the amount of work the agent carried out on my behalf.
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“This was our 2nd experience buying and selling with Northfields. ......”

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Aug 27,2015
Minithumbup
Abraham
By: 'D.Matthews-Forth'
Aug 27,2015
0 people found
this helpful
This was our 2nd experience buying and selling with Northfields. Our first experience a few years ago wasn't that great - and we were aprehensive to use them again but 2nd time round I'm pleased to say Abraham Oommen made all the difference. We received ...
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“From the time I asked for a quote on the ......”

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Aug 27,2015
Minithumbup
Abraham
Edyta
By: 'Wan'
Aug 27,2015
0 people found
this helpful
From the time I asked for a quote on the value of my property, Mr Abraham Oommen and the rest of the staff at Northfields estate agent have been very helpful and willing to advice me on any concerns I have. I can always ring ...
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“Northfields were fantastic and I cannot praise them enough. There ......”

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Aug 25,2015
Minithumbup
Abraham
Alejandro
By: 'Katherine'
Aug 25,2015
0 people found
this helpful
Northfields were fantastic and I cannot praise them enough. There were many problems with the chain and I always felt Northfields were completely on top of the situation; they were quick to spot potential problems in the chain and worked really hard to find solutions. ...
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“I would fully recommend using Northfields. From the initial visit ......”

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Aug 19,2015
Minithumbup
Abraham
Alejandro
By: 'Jackie'
Aug 19,2015
0 people found
this helpful
I would fully recommend using Northfields. From the initial visit from Abraham through to exchange the process has been very satisfactory. Abraham was able to use his excellent knowledge of the local housing market to manage my expectations. I found Abraham's honest approach and lack ...
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“Leah, sales and Jason, manager at Northfields in Pitshanger Lane ......”

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Aug 17,2015
Minithumbup
Leah
Jason
By: 'Mr M Phillips'
Aug 17,2015
0 people found
this helpful
Leah, sales and Jason, manager at Northfields in Pitshanger Lane were very efficient in the sale of our beloved home. The service was accurate and honest. In the current market, good advice is essential. The team worked effectively offering decent and regular communication. I learnt ...
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“Leah was extremely proactive and organised. Her positive and friendly ......”

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Aug 14,2015
Minithumbup
Leah
By: 'Natasha Blick'
Aug 14,2015
0 people found
this helpful
Leah was extremely proactive and organised. Her positive and friendly approach kept us all motivated in the sale process. Leah encouraged for questions to be asked. She also kept us up to date in the process with all the parties involved regularly, which informed us ...
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“Northfields exceeded my expectations in every regard. Shareeka and Caroline ......”

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Aug 13,2015
Minithumbup
By: 'Nauman Ansari'
Aug 13,2015
0 people found
this helpful
Northfields exceeded my expectations in every regard. Shareeka and Caroline are both incredibly helpful, honest and friendly. Throughout the process I never once felt pressured to make a decision. They both presented the facts openly and allowed my wife and I to make an educated, ...
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“Leah took the time to fully understand my requirements for ......”

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Aug 05,2015
Minithumbup
Leah
By: 'Mike Jones'
Aug 05,2015
0 people found
this helpful
Leah took the time to fully understand my requirements for this property. Pre-selecting options and only showing me good matches so saving my time. Through the actual purchase process she was efficient in orchestrating the process between me and the vendor and both solicitors, minimising ...
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“I was very impressed with Northfields - they lived up ......”

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Jul 29,2015
Minithumbup
Abraham
By: 'Charles K'
Jul 29,2015
0 people found
this helpful
I was very impressed with Northfields - they lived up to their commitment of being communicative, straightforward, honest, and hardworking in selling my property. Abraham and Ann were responsive and always good to deal with. The initial appraisal of selling price was achieved, and they ...
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“I can highly recommend Northfields Estate Agents, Northfields office, for ......”

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Jul 24,2015
Minithumbup
Abraham
Alejandro
By: 'Mrs Evans'
Jul 24,2015
0 people found
this helpful
I can highly recommend Northfields Estate Agents, Northfields office, for achieving an over asking price sale. Throughtout the whole process, Abraham and Alejandro were extremely friendly, polite, helpful and commited to the sale of our property. Abraham personally oversore our particularly complicated sale, due to ...
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Comment on agent fees
Very reasonable fee
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“I have to say from the outset meeting I was ......”

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Jul 16,2015
Minithumbup
Edyta
By: 'Tony Hall'
Jul 16,2015
0 people found
this helpful
I have to say from the outset meeting I was confident that, of which I had three with different agents, Northfields gave me the most realistic valuation and sales possibilities. I was kept informed throughout the sale process and they acted on my behalf when ...
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“Abraham Ooommen and all of his colleagues at Northfields Estate ......”

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Jul 10,2015
Minithumbup
Abraham
Edyta
By: 'Dean Kirkwood'
Jul 10,2015
0 people found
this helpful
Abraham Ooommen and all of his colleagues at Northfields Estate Agents were exceptional in the administration of my recent property sale. It was the first time I used them, and I have not been disappointed in any respect. From the initial consultation to the day ...
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“Northfields were very helpful during the buying process of this ......”

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Jun 19,2015
Minithumbup
By: 'James'
Jun 19,2015
0 people found
this helpful
Northfields were very helpful during the buying process of this property and pushed the solicitors well to get things done. In particular, the amazing Shareeka Bhatty was very nice and helpful initially showing us the property and through the buying process. Many thanks....
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“I have been using Northfields as a letting agent for ......”

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Jun 18,2015
Minithumbdown
By: 'naheppenstall'
Jun 18,2015
0 people found
this helpful
I have been using Northfields as a letting agent for a nearly a year now. I have been hugely impressed by a number of their staff. They are efficient, reliable and trustworthy - exactly what you're after as a landlord. I have no hesitation recommending ...
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

London, W12


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Northfields