Northfields
4.5/5, 376 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
74% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 74% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 134 18 56 2 43 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Pauras is always very helpful and efficient. His advice has ......”

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Mar 28,2012
Minithumbup
By: 'MandyK'
Mar 28,2012
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Pauras is always very helpful and efficient. His advice has been invaluable and he has been very supportive. He is a pleasure to deal with....
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“excellent dealings with Pauras. Very quick replies to my questions, ......”

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Mar 28,2012
Minithumbup
By: 'northfields man'
Mar 28,2012
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excellent dealings with Pauras. Very quick replies to my questions, and very understanding with any problems....
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“Very professional. All queries dealt with quickly and efficiently. Polite ......”

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Mar 26,2012
Minithumbup
By: 'Charlie'
Mar 26,2012
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Very professional. All queries dealt with quickly and efficiently. Polite and helpful....
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“I have been using Northfields Estate Agents (Lettings) since July 2011 ......”

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Mar 23,2012
Minithumbup
By: 'Leela John'
Mar 23,2012
0 people found
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I have been using Northfields Estate Agents (Lettings) since July 2011 and I often deal with Pauras Shah who is always very helpful, polite and quick to reply to any queries I may have. I sense he is very loyal and sincere in his dealings and ...
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“Thank you to Pauras Shah who is in lettings accounts. ......”

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Mar 23,2012
Minithumbup
By: 'Julian Adam'
Mar 23,2012
0 people found
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Thank you to Pauras Shah who is in lettings accounts. I must say he is very helpful to solve the rent query and renewal query. His immediate response and sorting out queries is really very appreciated. Regards Julian Adam...
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“Rachel Young went out of her way to help us ......”

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Mar 21,2012
Minithumbup
By: 'Alan Walliser'
Mar 21,2012
0 people found
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Rachel Young went out of her way to help us find a suitable tenant.She gave regular feedback and advice which was very helpful as we are not based in the UK Sophie Scudder handled the documentation and accounts side very well and efficiently...
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“Northfields have been my lettings agent for the last few ......”

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Mar 15,2012
Minithumbup
By: 'Ashwin Patel'
Mar 15,2012
0 people found
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Northfields have been my lettings agent for the last few yeras and have had no problems. Louise has been particularly helpful in sorting out my paperwork with the tenants in the last two years. I find her friendly and efficient in sorting out any queries....
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“Jamie was helpful and friendly and very responsive to our ......”

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Mar 07,2012
Minithumbup
By: 'Sandie'
Mar 07,2012
0 people found
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Jamie was helpful and friendly and very responsive to our queries. She made the whole process less stressful....
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“An excellent service from Northfields from the initial meeting and ......”

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Mar 05,2012
Minithumbup
By: 'Katie'
Mar 05,2012
0 people found
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An excellent service from Northfields from the initial meeting and process of marketing the flat to securing our tenant from the first morning of viewings. No query seemed to be a problem; the team listened and supported us through the whole process. Highly recommended....
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“Jamie and Louise were both great. We found a lovely ......”

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Mar 03,2012
Minithumbup
By: 'Poppy'
Mar 03,2012
0 people found
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Jamie and Louise were both great. We found a lovely flat through them very quickly and they were very helpful and efficient when it came to getting all the paperwork sorted out afterwards....
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“All of them very kind and helpfully...”

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Mar 03,2012
Minithumbup
By: 'Maria Sara'
Mar 03,2012
0 people found
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All of them very kind and helpfully...
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“All of them very kind and helpfully...”

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Mar 03,2012
Minithumbup
By: 'Maria Sara'
Mar 03,2012
0 people found
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All of them very kind and helpfully...
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“I managed to find a new tenant within 2-3 weeks ......”

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Mar 02,2012
Minithumbup
By: 'Alex U'
Mar 02,2012
0 people found
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I managed to find a new tenant within 2-3 weeks of contacting Northfields (Shepherds Bush)! Jamie and Louise were absolutely magnificent from the day one!! Nothing seems to be too difficult for them and they always have time to talk to me or e-mail me, ...
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“For the last five years, Northfields Letting Agents have always ......”

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Mar 02,2012
Minithumbup
By: 'Mark'
Mar 02,2012
0 people found
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For the last five years, Northfields Letting Agents have always provided me with a very helpful and efficient service. A few years ago I tried a different local agent who was slightly cheaper but they could not find me a tenant and blamed in on ...
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“Right from our first phone conversation, Jamie was helpful and ......”

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Feb 28,2012
Minithumbup
By: 'Mark'
Feb 28,2012
0 people found
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Right from our first phone conversation, Jamie was helpful and pro-active without leaving me feeling that she was trying to push a property on me at any cost. Unlike many agents, she checked that properties were OK with dogs before I wasted my time by ...
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“Jamie Lee helped us initially and was very straight forward ......”

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Feb 14,2012
Minithumbup
By: 'Kris and Olivia'
Feb 14,2012
0 people found
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Jamie Lee helped us initially and was very straight forward and helpful. We liked te flat and Jamie Lee made it easy for us to get it. Both Jamie Lee and Louise dealt with all of our paperwork with no fuss or Problems and we ...
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“Dealt with both Noura for Northfields and Danielle for Pitshanger ......”

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Feb 13,2012
Minithumbup
By: 'RikN'
Feb 13,2012
0 people found
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Dealt with both Noura for Northfields and Danielle for Pitshanger rentals and they were both extremely friendly, courteous and professional. Was made to feel that finding me a suitable property was as much a priority for them as for me. Would thoroughly recommend nad would ...
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“After searching for houses to let for many months with ......”

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Feb 01,2012
Minithumbup
Noura
By: 'Hayley'
Feb 01,2012
0 people found
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After searching for houses to let for many months with many agents we found our perfect house with Northfields. What made Northfields shine out from the other agents was they recommended houses to view that were suited to us, saving alot of time. It turned ...
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“Northfields agency has been our main/sole agent to rent ......”

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Feb 01,2012
Minithumbup
By: 'WK'
Feb 01,2012
0 people found
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Northfields agency has been our main/sole agent to rent our flats for years. They are professional and always try to get the best possible tenants. I mainly dealt with Sharon Shankster and Louis McMenamin. They are helpful, understanding and a pleasure to deal with. ...
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“I have dealt with this agency for several years and ......”

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Jan 30,2012
Minithumbup
By: 'Brent Burnard'
Jan 30,2012
0 people found
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I have dealt with this agency for several years and have always found them to be thoroughly professional. They are sensible, available and willing to go the extra yard to keep all parties happy. Sharon is delightful....
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“A very easy rental, no problems and very knowledgeable of ......”

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Jan 29,2012
Minithumbup
By: 'Ryan's'
Jan 29,2012
0 people found
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A very easy rental, no problems and very knowledgeable of local area. Would rent through Northfield again. Excellent service....
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“Absolutely the whole reason why estate agents are given a ......”

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Jan 28,2012
Minithumbdown
By: 'P & D'
Jan 28,2012
7 people found
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Absolutely the whole reason why estate agents are given a bad name! I feel sorry for genuine hardworking estate agents who have to put up with this agency ruining the trade others try so hard to work in. My partner and I were tenants via ...
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By: MNKM
Dec 07, 2012
View all comments (5)
Dear Ms Silvia Eldawi Please can you confirm that you are still the managing director for the Northfields Estes agency in Northfields Ave Ealing? If so, can you please write here your email address so that we can contact you directly. Thank you. We have serious concerns to raise and so far, none of the agents were either professional or helpful. We wish to address our concerns to the right person. Kind Regards MN MK ...

“Danielle was a brilliant agent who found me a fantastic ......”

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Jan 26,2012
Minithumbup
By: 'HM'
Jan 26,2012
0 people found
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Danielle was a brilliant agent who found me a fantastic flat where I am now very happy. I would certainly recommend Northfields and I am sure I will use them again....
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“Thanks to Danielle for the way in which she handled ......”

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Jan 26,2012
Minithumbup
By: 'AlistairF'
Jan 26,2012
0 people found
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Thanks to Danielle for the way in which she handled my difficult search situation with extreme patience, understanding and enthusiasm. Although I did not eventually rent a flat from Northfields, I believe that her warm professionalism stands out as a shining example....
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“Pitshanger Northfields branch dealt with the letting of my property ......”

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Jan 26,2012
Minithumbup
By: 'Richard'
Jan 26,2012
0 people found
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Pitshanger Northfields branch dealt with the letting of my property in a professional and efficient manner. The property is let on a managed service agreement and to date has been flowing very smoothly with no issues. Would recommend Northfields to someone looking for a ARLA ...
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By: Response from the Lettings Director
Jan 26, 2012
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Thanks for the great feedback. Professionalism and efficiency form part of our core values. Best regards, Silvia Eldawi ...

“At very short notice Danielle found us a suitable house ......”

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Jan 25,2012
Minithumbup
By: 'Diana German'
Jan 25,2012
0 people found
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At very short notice Danielle found us a suitable house to rent in a perfect location. She went out of her way to arrange visits for me and answered all my questions honestly and quickly. I would recommend her to others....
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By: Lettings Director - Silvia Eldawi
Jan 26, 2012
View all comments (1)
Thank you for your positive feedback. We always aim to be as flexible as we can to suit the needs of our customers. Best regards, Silvia Eldawi - Lettings Director ...

“I was delighted by the service offered by CARL JENKINS, ......”

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Jan 25,2012
Minithumbup
By: 'a.rose'
Jan 25,2012
0 people found
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I was delighted by the service offered by CARL JENKINS, PROPERTY MANAGER in particular. He was efficient, contactable and able to always sort out issues Repair prices for firms on his books were excellent. He made renting out my property a pleasure His service in ...
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By: Lettings Director - Silvia Eldawi
Jan 26, 2012
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Thank you for your kind words and positive feedback. We work very hard to agree excellent rates to keep maintenance costs down for our clients. Best Regards, Silvia Eldawi - Lettings Director ...

“I am a Relocation Agent working in Manchester and am ......”

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Jan 24,2012
Minithumbup
By: 'Hilary Wilkinson'
Jan 24,2012
1 people found
this helpful
I am a Relocation Agent working in Manchester and am therefore in regular contact with lettings' agents. I am currently trying to find my husband a studio close to Uxbridge. My experience of the local agents had been very frustrating - not returning calls the ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the great feedback. One of our service standards is to always respond to email enquiries within 15 minutes. Best Regards, Silvia Eldawi - Lettings Director ...

“This last summer I had to plan a relocation with ......”

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Jan 22,2012
Minithumbup
By: 'Alexis'
Jan 22,2012
0 people found
this helpful
This last summer I had to plan a relocation with my family from France to the UK. To find the right place/apartment was not an easy task Finally I have been lucky enough to meet with Danielle. She has been really professional, patient, listening ...
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By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thank you for your kind feedback. We understand that relocating abroad can be a stressful expereince, which is why we employ multi-lingual staff to ensure the smoothest of transitions for our clients. Kind regards, Silvia Eldawi ...

“We chose Northfields after being impressed by Danielle's enthusiam, energy ......”

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Jan 21,2012
Minithumbup
By: 'A&R'
Jan 21,2012
0 people found
this helpful
We chose Northfields after being impressed by Danielle's enthusiam, energy and customer focussed attitude whe she was showing us properties. We were not dissapointed and she quickly found a tenant for our flat, and they moved in just 2 weeks after starting the process. I work ...
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Was this helpful? Yes
By: Response from the Lettings Director
Jan 26, 2012
View all comments (1)
Thanks for the positive feedback. One of the highest compliments for us is when our tenants also become our landlords. Best regards, Silvia Eldawi ...

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

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