Northfields
4.5/5, 383 reviews
92% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
76% lettings fee satisfaction

Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.
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Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.

Northfields - Award-Winning  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £221,000 £1,485,000
Lettings 100% 76% £890 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 135 19 58 2 46 1 16 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA Relocation Agent Network

“Leah was 10 out of 10...”

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Oct 22,2020
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Leah
By: 'Frank'
Oct 22,2020
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Dealt with Leah Verasammy from the Pitshanger office - she sold a house for us in W13 and was definitely the best agent I have ever worked with in over 25 years of being in the property business. She was so communicative, responsive, professional, on the ...
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“A Very Bad Experience...”

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Oct 20,2020
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By: 'Suraj Bhaskaran'
Oct 20,2020
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I chose Northfields as I was confident with its rating on Google. My review below is related specifically to Northfields Shepherd's Bush, and not the main offices, as I never dealt with them. With regards to Northfields Shepherd's Bush, I was a tenant for a ...
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“Highly Recommended...”

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Oct 18,2020
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Leah
By: 'Andy Gray'
Oct 18,2020
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We recently purchased our first house in West Ealing through Northfields Pitshanger Lane branch. From initially viewing the house to collecting the keys Leah Verasammy was incredibly helpful, knowledgeable and supportive. Leah went out of her way to help us through an extremely challenging time ...
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“Great team of people - Ed helped us so much, ......”

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Oct 12,2020
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By: 'Aisha A.'
Oct 12,2020
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Great team of people - Ed helped us so much, especially when things went completely wrong when our guarantor service unexpectedly backed out and worked hard to go above and beyond and somehow managed to find another property which was more within our means and ...
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“I would like to express my sincere gratitude ......”

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Sep 12,2020
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By: 'Lena Hörberg'
Sep 12,2020
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I would like to express my sincere gratitude to Leah Verasammy, Assistant Manager, Pitshanger branch of Northfields for all her work to find and secure for me the purchase of my dream flat at Sherborne Gardens. Her excellent negotiation and communication skills, and professional and ...
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“Highly recommend...”

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Aug 20,2020
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Leah
By: 'Ankita Priya'
Aug 20,2020
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We have just completed the purchase of our first house with Northfields, Pitshanger Lane branch. We worked with Leah Verasammy and can confirm what many others have said. Leah has been excellent throughout the process - thoughtful, professional, and very personable. She had a real ...
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“Property Sale...”

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Aug 17,2020
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Leah
By: 'Bob Gammon'
Aug 17,2020
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Bob and Helen We chose Northfields at Pitshanger Lane to sell the property for their professionalism & local knowledge of the area. A great choice of Estate Agents, achieving very close to the asking price. The initial property valuation & contract signing was undertaken by Jason who ...
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“The sale of our property was not without a fe......”

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Apr 22,2020
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By: 'Alan Rutter'
Apr 22,2020
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The sale of our property was not without a few problems but Abraham Oommen at Northfields Estate Agents was very professional, courteous and helpful. Following his advice we were able to conclude a very satisfactory sale....
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“Northfields will be good to you until you are a ......”

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Mar 13,2020
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By: 'pardeep singh'
Mar 13,2020
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Northfields will be good to you until you are a tenant. Once you are gone, will do anything in their power to keep your deposit. I was lied in my face. Wrong claims were made. If you are new tenant, be aware. I had a ...
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Comment on agent fees
bad
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“Local Knowledge is Key...”

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Feb 29,2020
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Jason
By: 'Amanda Greaves'
Feb 29,2020
0 people found
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I chose Northfields for their extensive local knowledge and experience. This proved invaluable in finding the correct buyer for my property. Not simply a string of maybes but real seriously suitable buyers. Jason Godfray steered me through the process investing a great deal of his ...
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“Thank you Alejandro...”

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Dec 22,2019
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Alejandro
By: 'Sylvanie Gaignard'
Dec 22,2019
0 people found
this helpful
Alejandro did the evaluation for my apartment. He was so helpful and professional. He explained everything to me in details , and nothing was too much trouble for him.. thank you. This is the second time I'm using this agency and I will continue to do ...
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“We have had a great experiance using Northfie......”

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Nov 03,2019
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Alejandro
By: 'Westley Gibbons'
Nov 03,2019
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We have had a great experience using Northfields in Ealing Broadway. Selling our shared ownership flat has been challenging but Alejandro and his team have been incredibly helpful and always on call every step of the way....
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Was this helpful? Yes
By: Beth Gregory
Nov 12, 2019
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Thank-you very much for your review. We really appreciate you taking the time to give us your feedback. We're so pleased you were happy with everything and will pass on your kind comments to Alejandro. ...

“Alejandro Munoz carried out a valuation of th......”

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Oct 28,2019
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Alejandro
By: 'Raymond Gallagher'
Oct 28,2019
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Alejandro Munoz carried out a valuation of the property known as Flat 6 @ 48 Kenilworth Road, Ealing, London W5 3UH. Helpful and informed, his views and opinions were insightful and accurate. I am indebted to him. Recommended without reservation, Raymond Gallagher...
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By: Beth Gregory
Oct 29, 2019
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Thank-you very much for your recommendation, Raymond. Alejandro is pleased to have helped. Thank-you again. ...

“Very bad experience with proud estate agency...”

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Oct 28,2019
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By: 'Susan Olbery'
Oct 28,2019
0 people found
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Very bad experience with proud & arrogant estate agents in Ealing Northfields. They delayed refund of my tenants deposit unnecessarily beyond 30 days. They insist that refund takes 3-5 working days because it's business banking. They knew I needed my refund to pay my rental but did ...
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“Highly professional and supportive, Ernest Du......”

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Oct 17,2019
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Charmaine
Ernest
By: 'Fred'
Oct 17,2019
0 people found
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Highly professional and supportive, Ernest Dugbartey and Charmaine Grant at Northfields Askew road Branch delivered great advices and expertise in all our dealings. I would strongly recommend their services...
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“Reliable and efficient...”

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Oct 14,2019
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Alejandro
By: 'Kirsty Hunt'
Oct 14,2019
0 people found
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Overall the process was reliable and efficient. Alejandro kept me informed throughout. As I do not live in London, it was particularly helpful that he could organise visits to the property for work which needed to be done as part of the sales process, as ...
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“An honest and friendly estate agent...”

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Oct 04,2019
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Ernest
By: 'friendly Estate Agent'
Oct 04,2019
0 people found
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At first, I was cynical about using an agency to let out my property. However, Ernest Dugbartey dispelled my misconceptions. He was very competent and knowledgeable. He was enthusiastic about my property and very friendly too. He is honest and has a naturally warm nature. ...
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“Great customer service...”

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Oct 03,2019
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By: 'Maurizio'
Oct 03,2019
0 people found
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Ernest Dugbartey showed us a nice flat near Paddington and he was very helpful and knowledgeable. In the end we went for a different property but I would recommend this letting agency and especially Ernest to anyone who's looking for a good apartment to let....
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“I sold my flat in Greystoke House W5 and Alej......”

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Oct 02,2019
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Alejandro
Noura
By: 'Rose Valli'
Oct 02,2019
0 people found
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I sold my flat in Greystoke House W5 and Alejandro was very supportive throughout the process and went the extra mile from start to finish. Their fees were very reasonable and due to their service am I now using them to sell another property of ...
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By: Beth Gregory
Oct 09, 2019
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Thank-you very much Rose. We really appreciate your kind words and you taking the time to leave us a review. Thank-you also for choosing to work with us again. We're so pleased that you've been happy with everything. Thanks again! ...

“Very pleasant experience...”

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Sep 22,2019
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Matthew
By: 'Hussain Tavakoli'
Sep 22,2019
0 people found
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Firstly i must say how pleased i am with Northfields Agency where I had a very good and pleasant experience with Matthew Gurkin, he is very friendly and understandable, he does his best to find the right property for you and he is trustworthy in ...
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Was this helpful? Yes
By: Beth Gregory, Head of Marketing
Sep 23, 2019
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Thanks very much for your review Hussain. It's great to hear that you were so happy with everything and that Matt was so supportive with your search. Thanks again for letting us know. We really appreciate it. ...

“Nice job...”

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Sep 19,2019
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Matthew
By: 'Nadine b'
Sep 19,2019
0 people found
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I had a really good experience with Matthew. He tried hard to find the right place for my dog and me. I’m really great full for the effort....
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By: Beth Gregory, Head of Marketing
Sep 23, 2019
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Thanks very much for your feedback Nadine. We're always here to help in any way that we can and Matt was pleased to support you in your search. Thanks again for letting us know. ...

“So good that I bought two properties! Dealt w......”

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Sep 16,2019
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Alejandro
By: 'sanjay patel'
Sep 16,2019
0 people found
this helpful
So good that I bought two properties! Dealt with Alejandro who provided a consultancy-led approach in identifying two excellent properties for rental investment. His negoaition skills were supereme and the asking price was reduced significantly. I have no hesitation in working with him on my ...
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By: Beth Gregory
Sep 17, 2019
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Thanks very much for your review Sanjay. We think Alejandro is fantastic too but it's always really great to hear it from someone else! We're so pleased that you were happy with everything. Thanks again. ...

“Both Alejandro and George from the Ealing Bro......”

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Sep 14,2019
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Alejandro
By: 'Rachel bell'
Sep 14,2019
0 people found
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Both Alejandro and George from the Ealing Broadway branch were fantastic with our recent flat purchase - patient with us and persistent in the chain when they needed to be. Outstanding, hardworking and responsive which is just what you need during the stressful process of ...
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By: Beth Gregory
Sep 17, 2019
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Thanks very much for your review Rachel. We really appreciate you taking the time to recommend us. We're so pleased to hear that you were happy with your experience at Northfields. Thanks again. ...

“Having lived in England for almost 10 years and having changed ......”

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Sep 12,2019
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By: 'Angelos Karageorgos'
Sep 12,2019
0 people found
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Having lived in England for almost 10 years and having changed several houses and dealt with plenty of agents I can firmly affirm that I was incredibly surprised by the level of unprofessionalism and ruthlessness of these people. One nice afternoon we met * in the role ...
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Comment on agent fees
When thinking about my experience, the £300 for their fees were the most destructive money I have ever paid.
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“Ernest Dugbartey of Northfields Estates Ltd p......”

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Jul 29,2019
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Ernest
By: 'Alex'
Jul 29,2019
0 people found
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Ernest Dugbartey of Northfields Estates Ltd provided a friendly, helpful service for my viewing and tenancy of my apartment in West London. He patiently and thoroughly explained the details regarding the apartment, bills and the tenancy agreement, and gave me plenty of time to make ...
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“Excellent service from Ernest Dugbartey. We ......”

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Jul 03,2019
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Ernest
By: 'Hanan Frei Gasmi'
Jul 03,2019
0 people found
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Excellent service from Ernest Dugbartey. We are really pleased with the professional, efficient and friendly approach taken by Ernest Dugbartey. Thank you for all of your help with finding our new home!....
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“Northfields Shepherds Bush - Caroline Watkins...”

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Jun 24,2019
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By: 'Parjam Zolfaghari'
Jun 24,2019
0 people found
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A very good estate get who has worked hard to bring a good deal forward and managed all the members of the buying/selling team with efficiency and patience. Good professional behaviour. In particular, Caroline Watkins has been working hard to make the deal happen....
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“Amazing experience!...”

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May 16,2019
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Ernest
By: 'Max'
May 16,2019
0 people found
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We had a great experience with Northfields Shepherd Bush office, especially dealing with Ernest Dugbartey and who helped us to find the perfect place, he guided us through the process and also when we found some difficulties he suggested a way to fix them. He ...
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Comment on agent fees
Very good.
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“Great agents...”

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Apr 30,2019
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By: 'Georgie'
Apr 30,2019
0 people found
this helpful
Caroline was a superstar - we had a really tricky sale in order to buy a house through Caroline and rather than just letting us get on with it, she was fully engaged. She guided us through the whole process and was just amazing. Thank ...
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“Excellent service!...”

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Apr 06,2019
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Ernest
By: 'Richard W'
Apr 06,2019
0 people found
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Another excellent property let by Charmaine and Ernest at Northfields' Hammersmith office. They give great customer service to landlords and tenants alike....
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Awards won by Northfields

Individual Branch Awards

London, W12


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Northfields