• Staff picture
    Noura
  • Staff picture
    Edyta
  • Staff picture
    Charmaine
  • Staff picture
    Abraham
  • Staff picture
    Jason
  • Staff picture
    Leah
  • Staff picture
    Caroline
  • Staff picture
    Alejandro
  • Staff picture
    Amir
  • Staff picture
    Josh
  • Staff picture
    Ernest
  • Staff picture
    Thomas
  • Staff picture
    Kieron
  • Staff picture
    Jasmine
  • Staff picture
    Aimee
  • Staff picture
    Alessio
  • Staff picture
    Matthew


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four bra Read full description...


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.


Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £221,000 £1,485,000
Lettings 100% 77% £890 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 6 130 15 50 2 41 1 15 2

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
ARLA Relocation Agent Network

Images & Videos


“Northfields Shepherds Bush - Caroline Watkins...”

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Jun 24,2019
Minithumbup
Caroline
By: 'Parjam Zolfaghari'
Jun 24,2019
0 people found
this helpful
A very good estate get who has worked hard to bring a good deal forward and managed all the members of the buying/selling team with efficiency and patience. Good professional behaviour. In particular, Caroline Watkins has been working hard to make the deal happen....
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“good...”

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Apr 04,2019
Minithumbup
Ernest
By: 'Reema'
Apr 04,2019
0 people found
this helpful
Good and professional service. The staff was helpful, specially Ernest Dugbartey, he helped me find the right place and gave me good advices throughout the renting process. he also answered his phone whenever I needed somthing, thank you Ernest....
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Comment on agent fees
a bit expensive relative to the rent amount
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“smooth service...”

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Dec 06,2018
Minithumbup
Ernest
By: 'G. Amsellem'
Dec 06,2018
0 people found
this helpful
We received a very good service . As a relocation agents we appreciated a lot . In this case in particularly the client can not come for viewing we had to make a video. Ernest was very helpful on details we have not watched the day of ...
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Comment on agent fees
a little bit expensive compared to the others and relatively to the price of the flat ( it was for a studio at £1200pcm
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“Leah, sales and Jason, manager at Northfields in Pitshanger Lane ......”

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Aug 17,2015
Minithumbup
Leah
Jason
By: 'Mr M Phillips'
Aug 17,2015
0 people found
this helpful
Leah, sales and Jason, manager at Northfields in Pitshanger Lane were very efficient in the sale of our beloved home. The service was accurate and honest. In the current market, good advice is essential. The team worked effectively offering decent and regular communication. I learnt ...
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“I found all the Northfields staff unfailingly helpful, and they ......”

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May 10,2015
Minithumbup
Caroline
By: 'Janet T'
May 10,2015
0 people found
this helpful
I found all the Northfields staff unfailingly helpful, and they brought lots of prospective buyers through the door. As promised, they quickly found a buyer who paid the full asking price. Caroline also helped us find a decorator for a small painting job and recommended ...
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Comment on agent fees
Acceptable
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“At the beginning of the sales process Abraham was very ......”

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Jun 27,2014
Minithumbup
Abraham
By: 'Charles N.'
Jun 27,2014
0 people found
this helpful
At the beginning of the sales process Abraham was very helpful and informative and gave some very useful advice regarding the current market and asking price. However, the estimated sale price was, too optimistic, which is normal, but we agreed on a good price to ...
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“As a landlord living abroad I rely on my letting ......”

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Apr 16,2014
Minithumbup
By: 'Alex'
Apr 16,2014
1 people found
this helpful
As a landlord living abroad I rely on my letting agent to provide support so that I don't have to worry about all the details associated with tenants moving out and into my property. Sophie did a good job in providing the required level of ...
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By: Colleen, Marketing Manager
Apr 22, 2014
View all comments (1)
Thanks Alex! It's always wonderful to hear such positive feedback! We'll share your compliments with Sophie - it's very motivating for our staff to get praise for a job well done! Please be sure to let us know if we can continue to be of service in future. ...

“Rachel was the best person who regularly took my calls ......”

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Aug 08,2013
Minithumbup
By: 'twirleywhirley'
Aug 08,2013
0 people found
this helpful
Rachel was the best person who regularly took my calls and was very flexible in her attitude to viewings which ultimately helped me with a property. HSe was honest direct and transparent and called back when she said she would. Simple clear communication that was ...
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“Agent accurately balanced the rent requested based on the current ......”

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Jun 14,2013
Minithumbup
By: 'Nick Rees'
Jun 14,2013
0 people found
this helpful
Agent accurately balanced the rent requested based on the current market and found a good tenant within the time-frame. Would use again....
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“Agent showed us this property even though it had work ......”

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Jun 11,2013
Minithumbup
By: 'Williamson'
Jun 11,2013
0 people found
this helpful
Agent showed us this property even though it had work being done as she felt it suited our needs and we had said no to our original viewing. Was very impressed with her helpful attitude and ability to matvh us with the right kind of ...
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“Silvia and Fabio have been very helpful and kind. I ......”

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Mar 19,2013
Minithumbup
By: 'Anna Babuder'
Mar 19,2013
0 people found
this helpful
Silvia and Fabio have been very helpful and kind. I was coming from a previous experience that left me very scared of renting apartments in London, but the staff at Northfields made sure all my questions were answered and all my needs were fulfilled....
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“Effective, supportive, dedicated and charming, this is how I would ......”

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Feb 21,2013
Minithumbup
By: 'Sophie Lefevre'
Feb 21,2013
0 people found
this helpful
Effective, supportive, dedicated and charming, this is how I would summarise Silvia's service. We walked into the agency one evening, visited 3 flats and signed the following week. Can't do better than this....
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“The member of staff found a tenant very quickly, was ......”

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Feb 12,2013
Minithumbup
By: 'Thoroughbred'
Feb 12,2013
0 people found
this helpful
The member of staff found a tenant very quickly, was pro-active in liaising between me and the tenant. In general she gave me a very good service....
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“The vendor was based overseas and consequently quite difficult to ......”

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Feb 08,2013
Minithumbup
By: 'Stephen Henderson'
Feb 08,2013
0 people found
this helpful
The vendor was based overseas and consequently quite difficult to contact. Northfields worked very hard to make sure that my purchase went through smoothly....
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“I bought the above flat through Northfields. After interviewing several ......”

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Nov 15,2012
Minithumbup
By: 'Irene Hawkins'
Nov 15,2012
0 people found
this helpful
I bought the above flat through Northfields. After interviewing several estate agents I decided to ask them also to find tenants for me, as I had been impressed by the professionalism and friendliness of the sales staff. Danielle and her colleagues showed the same professionalism ...
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“As a landlord I have used Northfields over the last 5 ......”

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Nov 01,2012
Minithumbup
Noura
By: 'Shaun'
Nov 01,2012
1 people found
this helpful
As a landlord I have used Northfields over the last 5 years to find me tenants for my flat, I have continued to use them as they have always managed to find me good tenants in double quick time meaning I have had little in the ...
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“My husband and I did not have an easy brief ......”

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Oct 23,2012
Minithumbup
Noura
By: 'Stacy'
Oct 23,2012
1 people found
this helpful
My husband and I did not have an easy brief as we not only wanted a garden flat but we also wanted somewhere that allowed us to have a dog. Thankfully Noura was able to find us somewhere relatively quickly that meet all of our ...
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“I was generally very pleased with the service I received ......”

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Oct 18,2012
Minithumbup
Charmaine
By: 'DP'
Oct 18,2012
1 people found
this helpful
I was generally very pleased with the service I received from Northfields. All members of the lettings team that I dealt with were polite and helpful at all times, especially Jamie-Lee, Kevin and Charmaine. The new tenancy was dealt with very efficiently and I have ...
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“We use Northfields for many of our lettings and find ......”

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Sep 28,2012
Minithumbup
By: 'Brodie Group Ltd'
Sep 28,2012
1 people found
this helpful
We use Northfields for many of our lettings and find them effective in quickly finding good tenants for our properties....
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“Daniellle was very helpful and kept me informed over the ......”

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Sep 21,2012
Minithumbup
By: 'Nigel'
Sep 21,2012
1 people found
this helpful
Daniellle was very helpful and kept me informed over the recent reletting of my flat. She found a suitable tenant quickly, the last tenant moved out in the morning and the new one was in by the afternoon....
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“Rachel and Sophie provided a great service for us. They ......”

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Sep 17,2012
Minithumbup
By: 'M Papacosta and N Smith'
Sep 17,2012
1 people found
this helpful
Rachel and Sophie provided a great service for us. They were friendly and informative. They ensured that things moved smoothly so that we could move in as quickly as possible. They were professional and answered and queries that we had. Thank you very much!...
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“I'm fairly pleased with the service I have received. However, ......”

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Sep 15,2012
Minithumbup
Edyta
By: 'Karwal'
Sep 15,2012
0 people found
this helpful
I'm fairly pleased with the service I have received. However, I did face alot fo problems in the beginning with receiving the right furniture for my new aprt. This was due to lack of proper communication between myself and the landlord which should have been ...
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“Since Edyta has taken on our property, she has managed ......”

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Sep 07,2012
Minithumbup
Edyta
By: 'Hudson & Joanna Tsui'
Sep 07,2012
1 people found
this helpful
Since Edyta has taken on our property, she has managed it excellently. Always keeping us informed of any problems with the property or tenants. As we live in Hong Kong, it's important that we receive timely emails and updates, and she has always responded promptly ...
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“Noura understood are requirements and showed us the right properties ......”

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Sep 04,2012
Minithumbup
Noura
By: 'Matt'
Sep 04,2012
1 people found
this helpful
Noura understood are requirements and showed us the right properties in the right locations. She was very patient with us, even though we gave some tight timelines to work with. She managed the letting process for us and we had the keys in hand - ...
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“Arranged for the replacement of an old gas boiler with ......”

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Aug 09,2012
Minithumbup
Edyta
By: 'Keith Hole'
Aug 09,2012
0 people found
this helpful
Arranged for the replacement of an old gas boiler with a new one from British Gas. Got a good deal on the price and sorted out the payment. She ensured that the work was completed properly and the premises were left in a fit and ...
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“Silvia and Fabio helped me out to find a house ......”

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Jun 18,2012
Minithumbup
By: 'maria'
Jun 18,2012
0 people found
this helpful
Silvia and Fabio helped me out to find a house which matched all my requirements. They were very diligent and professional in liasing with my current landlord. They were both kind, approachble and always tried to help and deal between the me (tenat) and landlord. ...
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“Sophie & Rachel (and others in their office) have been extremely ......”

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Jun 12,2012
Minithumbup
By: 'Ringers'
Jun 12,2012
0 people found
this helpful
Sophie & Rachel (and others in their office) have been extremely helpful with my exit from one flat and moving in to another. I tended to panic when I couldn't find a property that I wanted and fuss when I found one that could do but ...
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“Move went smoothly and all is satisfactory here...”

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May 13,2012
Minithumbup
By: 'Anne Riley'
May 13,2012
0 people found
this helpful
Move went smoothly and all is satisfactory here...
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“Overall very good service from the Pitshanger Lane office. David ......”

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May 04,2012
Minithumbup
By: 'ian'
May 04,2012
0 people found
this helpful
Overall very good service from the Pitshanger Lane office. David kept us up to date with information ( good & bad ). Even calling from his home, when he knew we would be in late! The sales brochures and photo's were brilliant. And from introducing the buyers, to ...
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Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Ealing Broadway
20 New Broadway, London W5 2XA
(54)
Head office
132 Northfield Avenue, London W13 9RT
(0)
London
130 Northfield Avenue, London W13 9RT
(117)
show all branches (5)
Pitshanger Lane
1 Albert Terrace, London W5 1RL
(50)
Shepherds Bush
127 Askew Road, London W12 NAU
(65)


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