• Staff picture
    Noura
  • Staff picture
    Edyta
  • Staff picture
    Charmaine
  • Staff picture
    Abraham
  • Staff picture
    Jason
  • Staff picture
    Leah
  • Staff picture
    Caroline
  • Staff picture
    Alejandro
  • Staff picture
    Amir
  • Staff picture
    Josh
  • Staff picture
    Ernest
  • Staff picture
    Thomas
  • Staff picture
    Kieron
  • Staff picture
    Jasmine
  • Staff picture
    Aimee
  • Staff picture
    Alessio
  • Staff picture
    Matthew


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four bra Read full description...


Northfields Estate Agents is situated in Ealing, West London, where it was first established in 1986. Since then it has grown into a four branch independent estate agency in London. Our four branches are spread across West London and are located in Ealing, Pitscharger Lane and Shepherd`s Bush.


Why Northfields Estate Agents?


Our estate agents are experienced property management professionals in London and we can offer a first class estate agency service. We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of buying a house in West London. We are an award wining Estate agency with 33 national awards under our belt. This is a great proof that Northfields has one of the best estate agency in the UK. We are most proud of our silver award for our customer service and online engagement. We encourage our clients to leave reviews and feedback of our service.


Why should you move to West London?


West London is best known for sophisticated and attractive architecture and residential areas. Acton and Ealing is London`s most charming suburban neighbourhood. Picturesque detached houses are situated on wide streets next to immaculate green spaces. Ealing has great public transport connections to central London which makes West London a very attractive location to young families and young professionals.


Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £221,000 £1,485,000
Lettings 100% 77% £890 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 6 130 15 50 2 41 1 15 2

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
ARLA Relocation Agent Network

Images & Videos


“We have been tenants for almost two years. We had ......”

Share on :
Oct 26,2013
Minithumbdown
By: 'Liljana'
Oct 26,2013
4 people found
this helpful
We have been tenants for almost two years. We had all sorts of issues before getting the flat, as they changed the move in date a day before we had to move in and then we had to go in a hotel for few days ...
read full review
Was this helpful? Yes

“I'm now a tenant and contacted through Northfields Agency for ......”

Share on :
Sep 30,2013
Minithumbup
By: 'Word of Mouse'
Sep 30,2013
2 people found
this helpful
I'm now a tenant and contacted through Northfields Agency for the flat I live in now. First of all, the agent was on time on the viewing day. He was alright telling me details about the room. However, he failed me after that. I said ...
read full review
Was this helpful? Yes

“Whilst our dealings with Northfields were brief (they marketed but ......”

Share on :
Sep 28,2013
Minithumbup
By: 'AB'
Sep 28,2013
1 people found
this helpful
Whilst our dealings with Northfields were brief (they marketed but do not manage the property we are letting), they were courteous, friendly and returned phone calls. However, they do not receive the best overall score as we had a particular concern about the property that ...
read full review
Was this helpful? Yes

“I enjoyed collaborating with Silvia and Joel from Northfields. They ......”

Share on :
Sep 28,2013
Minithumbup
By: 'Andra'
Sep 28,2013
0 people found
this helpful
I enjoyed collaborating with Silvia and Joel from Northfields. They seem to understand what we are looking for in an apartment. The process of renting the apartment was clear and easy to follow. I recommend working with them....
read full review
Was this helpful? Yes

“Sylvia Eldawi of Northfields is an extremely efficient and very ......”

Share on :
Sep 27,2013
Minithumbup
By: 'J Glass'
Sep 27,2013
0 people found
this helpful
Sylvia Eldawi of Northfields is an extremely efficient and very proactive estate agent and I would recommend the services of her and her team to any landlord looking for suitable tenants in the London market....
read full review
Was this helpful? Yes

“Both Joseph and Silvia were very professional and responsive to ......”

Share on :
Sep 27,2013
Minithumbup
By: 'Pierre'
Sep 27,2013
0 people found
this helpful
Both Joseph and Silvia were very professional and responsive to our request finding a new home in London. Relocated to London from abroad our time was limited when it came to looking for a flat. Within a few minutes our needs were understood and we ...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Sep 27, 2013
View all comments (1)
Pierre, We are so pleased that you enjoyed your experience using Northfields Paddington. I'll pass your comments onto Joseph and Silvia and please feel free to call us or pop into the office if you have any questions. Thanks again for your feedback. We appreciate it. ...

“Joseph got back to me in record time when I ......”

Share on :
Sep 27,2013
Minithumbup
By: 'afrank'
Sep 27,2013
0 people found
this helpful
Joseph got back to me in record time when I expressed interest in a property through PrimeLocation.com. He was really friendly and helpful, and showed me 2 of the best properties I saw during my search. He worked hard to understand what I was looking ...
read full review
Was this helpful? Yes

“David - very professional, took a personal interest in what ......”

Share on :
Sep 16,2013
Minithumbup
By: 'Grace'
Sep 16,2013
0 people found
this helpful
David - very professional, took a personal interest in what we wanted and took the time to talk to us and answer questions about our sale. Simon - also very professional with a calm and reassuring approach, nothing was ever too much trouble - a ...
read full review
Was this helpful? Yes

“Having been looking in the Ealing area for several months ......”

Share on :
Sep 13,2013
Minithumbup
By: 'JH'
Sep 13,2013
1 people found
this helpful
Having been looking in the Ealing area for several months now through 10+ agents, in a market which has become very competitive making the buying process quite tiring and stressful, I have to say Northfields have been by far the most professional and acting with the ...
read full review
Was this helpful? Yes

“I have dealt with Northfields for about 10 years. I should ......”

Share on :
Sep 09,2013
Minithumbup
By: 'Long term customer'
Sep 09,2013
1 people found
this helpful
I have dealt with Northfields for about 10 years. I should like to commend Abigail of lettings accounts for prompt notification of receipt of tenant rent for the current period, something that has been lacking for several months...
read full review
Was this helpful? Yes
By: Colleen, Marketing Manager
Sep 09, 2013
View all comments (1)
Thank you very much for your comment. I have passed your commendation onto Abigail and let her know to keep up the good work. I am sorry to hear that you haven't been pleased with the level of communication over the last few months however. I have made sure that not only Abigail, but the rest of the team are aware of your experience so that we can learn from it and continue to improve the service that you have come to expect from us over the last ten years. As such a long standing customer, ...

“Rachel was the best person who regularly took my calls ......”

Share on :
Aug 08,2013
Minithumbup
By: 'twirleywhirley'
Aug 08,2013
0 people found
this helpful
Rachel was the best person who regularly took my calls and was very flexible in her attitude to viewings which ultimately helped me with a property. HSe was honest direct and transparent and called back when she said she would. Simple clear communication that was ...
read full review
Was this helpful? Yes

“David was professional and knowledgable. The quality of the photos ......”

Share on :
Jul 26,2013
Minithumbup
By: 'Babs'
Jul 26,2013
0 people found
this helpful
David was professional and knowledgable. The quality of the photos and description of the property was of a much higher standard than with previous agents who had tried to sell the property previously. The price was competitvely set and not over or under priced, as ...
read full review
Was this helpful? Yes

“David was professional, honest and helpful throughout. Crucially he was ......”

Share on :
Jul 24,2013
Minithumbup
By: 'David H'
Jul 24,2013
0 people found
this helpful
David was professional, honest and helpful throughout. Crucially he was also very proactive and brought the deal back on course on several occasions when no one else seemed able. He is also a skilled and effective negotiator and I have no doubt he got the ...
read full review
Was this helpful? Yes

“We put our house on the market with Northfields at ......”

Share on :
Jul 17,2013
Minithumbup
By: 'kujar'
Jul 17,2013
0 people found
this helpful
We put our house on the market with Northfields at the beginning of May 2013. In the first week and a half we had over 20 viewings and buyers were found. A number of the viewings occurred even before the house had been advertised. These visits resulted ...
read full review
Was this helpful? Yes

“I sold my property in Wallis through Northfields recently. From ......”

Share on :
Jul 10,2013
Minithumbup
Abraham
By: 'Blueskies'
Jul 10,2013
0 people found
this helpful
I sold my property in Wallis through Northfields recently. From Cathy who took the instruction on right through to Ann who oversaw the sales progression, I can only say that I have had a great experience. Ann knew that my situation was urgent and that ...
read full review
Was this helpful? Yes

“Excellent and efficient overall management of property. Staff deal with ......”

Share on :
Jun 28,2013
Minithumbup
By: 'Anthony'
Jun 28,2013
1 people found
this helpful
Excellent and efficient overall management of property. Staff deal with problems efficiently and quickly. Requested information, such as for tax returns, is provided quickly and in excellent format. Competent, friendly and helpful staff. I have been a customer for over twenty years....
read full review
Was this helpful? Yes

“The staff were very pushy to get me to instruct ......”

Share on :
Jun 20,2013
Minithumbdown
By: 'earlbettis4t'
Jun 20,2013
4 people found
this helpful
The staff were very pushy to get me to instruct them on my house but after that there was very little follow up how viewings were going. Marketing maybe look good but the service does not actually follow through on this...
read full review
Was this helpful? Yes

“My boyfriend dealt with them initially and found them nice, ......”

Share on :
Jun 19,2013
Minithumbdown
By: 'Richard Michale'
Jun 19,2013
5 people found
this helpful
My boyfriend dealt with them initially and found them nice, but when he said he wanted me to come and have another look they became very difficult and pushed him to make an offer without me even seeing the property. We felt very pressured and ...
read full review
Was this helpful? Yes

“We were initially very pleased with the no. of viewings ......”

Share on :
Jun 16,2013
Minithumbdown
By: 'Marco'
Jun 16,2013
6 people found
this helpful
We were initially very pleased with the no. of viewings organised and really felt the agent was working hard to find a property for us. No other agent put this much time and effort into us and we registered with 7 different agents. However, after having ...
read full review
Was this helpful? Yes

“Agent accurately balanced the rent requested based on the current ......”

Share on :
Jun 14,2013
Minithumbup
By: 'Nick Rees'
Jun 14,2013
0 people found
this helpful
Agent accurately balanced the rent requested based on the current market and found a good tenant within the time-frame. Would use again....
read full review
Was this helpful? Yes

“Agent showed us this property even though it had work ......”

Share on :
Jun 11,2013
Minithumbup
By: 'Williamson'
Jun 11,2013
0 people found
this helpful
Agent showed us this property even though it had work being done as she felt it suited our needs and we had said no to our original viewing. Was very impressed with her helpful attitude and ability to matvh us with the right kind of ...
read full review
Was this helpful? Yes

“David and Rachel were not the "typical estate agents" - ......”

Share on :
Jun 07,2013
Minithumbup
By: 'Carly'
Jun 07,2013
0 people found
this helpful
David and Rachel were not the "typical estate agents" - they were approachable, accommodating and trustworthy. We had the right amount of communication with them through the purchase process and were grateful for their advice on the local area....
read full review
Was this helpful? Yes

“I'm having the worst time with Northfields. When we were ......”

Share on :
May 07,2013
Minithumbdown
By: 'Anon'
May 07,2013
3 people found
this helpful
I'm having the worst time with Northfields. When we were looking at the house, they said it was double glazed when in fact it wasn't and winter practically killed us. They have been extremely slow in responding to our queries and e-mails. On top of ...
read full review
What agent could do to change your mind?
Restaffing would be a fantastic first step. Sharon is a massive bluffer. She says responses are only made to "head tenant" which we were never informed about. And they only respond to e-mails they want to respond to (regardless of whom is inquiring). She told me the contract is only sent out to the head tenant and that was why I hadn't received it when it actual fact, it was just not signed by the landlord yet at the time and the following day, the contract was sent out to every tenant in the house. Carl Jenkins is another bluffer and it seems to be the attitude of the company. To just get tenants filling up houses and ignore/dodge them for the rest of the contract even if the floor is breaking through.
Attached Filesnbsp;
Was this helpful? Yes

“Mr Joseph Smith-Koomson was very kind, patient and very helpful ......”

Share on :
Apr 24,2013
Minithumbup
By: 'Alejandro Colucci'
Apr 24,2013
0 people found
this helpful
Mr Joseph Smith-Koomson was very kind, patient and very helpful with us. 100% recommended. The rest of the team is very professional and attentive too....
read full review
Was this helpful? Yes

“Great service across the board. Extremely helpful and efficient in ......”

Share on :
Apr 23,2013
Minithumbup
By: 'Henry D'
Apr 23,2013
0 people found
this helpful
Great service across the board. Extremely helpful and efficient in all aspects of renting a property. Very accommodating with regard to making the necessary tenancy arrangements. I would recommend them to a friend!...
read full review
Was this helpful? Yes

“They were flexible and accommodating to us. Joseph is great ......”

Share on :
Apr 23,2013
Minithumbup
By: 'Kaiyla'
Apr 23,2013
0 people found
this helpful
They were flexible and accommodating to us. Joseph is great and has a friendly person & everything was done in a timely manner....
read full review
Was this helpful? Yes

“Harriet was very helpful, friendly and very responsive to our ......”

Share on :
Apr 22,2013
Minithumbup
By: 'Joe'
Apr 22,2013
0 people found
this helpful
Harriet was very helpful, friendly and very responsive to our queries. They always have time to talk to me or e-mail me, whenever I need any help from them. Harriet and the Team at her branch are excellent estate agents and I would not hesitate ...
read full review
Was this helpful? Yes

“From the first contact with Northfields we felt that the ......”

Share on :
Apr 16,2013
Minithumbup
By: 'Fraser'
Apr 16,2013
0 people found
this helpful
From the first contact with Northfields we felt that the agency were both professional and organised, the fact that they set up a profile of your requirements and email you daily with an updated property list is brilliant. The website is updated daily, which really ...
read full review
Was this helpful? Yes

“We rented a flat in Bayswater through Northfields. Our experience ......”

Share on :
Apr 09,2013
Minithumbup
By: 'Kristina'
Apr 09,2013
0 people found
this helpful
We rented a flat in Bayswater through Northfields. Our experience was only positive - not only we were safely guided throughout the process with care, all our questions were fully answered on time and without delay, they also provided us with information which were not ...
read full review
Was this helpful? Yes

“Sarah has always dealt with all my requirements as a ......”

Share on :
Apr 05,2013
Minithumbup
By: 'Deep Jobanputra'
Apr 05,2013
0 people found
this helpful
Sarah has always dealt with all my requirements as a Landlord in an effective and efficient manner. In fact my whole experience for the last 2 years with Northfields has been fantastic and would definitely recommend them to anyone else....
read full review
Was this helpful? Yes

Tenant Fees

To move into this property you will need to pay rent in advance (usually monthly in advance) as well as a deposit of 5 weeks rent (or have a Zero Deposit policy in place if applicable.) Details of permitted payments and default fees can be found in our Tenant Guide and Tenancy Agreement.

Most tenancies are Assured Shorthold Tenancies. If you are not renting this property under an Assured Shorthold Tenancy or licence agreement then you will also have to pay the following prior to the commencement of a tenancy: Administration fee (£300 inclusive of VAT);Referencing fee (£75 per tenant/guarantor);Inventory check (prices vary depending on size and furnishing of the property.)

Please note, the rent advertised is pure rent and does not include any additional services such as council tax, water rates or utilities.

For your protection we are members of a Client Protection Scheme:
Membership number A476
The National Approved Letting Scheme
Eagle Tower
Montpellier Drive
Cheltenham
GL50 1TA

We will always investigate any complaint raised to us. You can email if you need to escalate anything that you are not happy with and we shall guide you through our internal complaints procedure.
We are also a member of a redress scheme:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP

Where we hold a Tenancy Deposit we register it with the TDS which stands for Tenancy Deposit Scheme. Their address is:
Tenancy Deposit Scheme (TDS),
PO Box 1255,
Hemel Hempstead,
Herts,
HP1 9GN
Last updated at 12/06/2019, 11:57 AM by Beth Waring
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:23 PM 28/03/2019 by Beth Gregory

Ealing Broadway
20 New Broadway, London W5 2XA
(54)
Head office
132 Northfield Avenue, London W13 9RT
(0)
London
130 Northfield Avenue, London W13 9RT
(117)
show all branches (5)
Pitshanger Lane
1 Albert Terrace, London W5 1RL
(50)
Shepherds Bush
127 Askew Road, London W12 NAU
(65)


As Seen On

Book FREE Valuation

Agent logo